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Apache Plumbing Services

Apache Plumbing Services

Plumbing Service
6832 N 24th Dr, Phoenix, AZ 85015

Description


Apache Plumbing Services is a family-owned and operated plumbing company in Phoenix, Arizona. Established in 1986, we serve residential and commercial customers, offering a wide array of fast, reliable plumbing services, including drain cleaning, wat

HISTORY


Established in 1986.
We are a family owned and operated business.

ABOUT BUSINESS OWNER


Frank and Diane have been married for over 30 years. They have strong Christian beliefs and firm roots in Arizona. They do what they love and love what they do.

SERVICES


Reviews


Kristi M.
Kristi M.
12/09/2021 12:00:00 SA
I haven't used Apache Plumbing Services as a customer, but I am nonetheless giving them a 5 star review.  They did some work on a neighboring property, and some workers made some very inconsiderate choices to me as a neighbor.  I was extremely annoyed and reached out to the company.  I commend this company for going out of its way to correct the situation and make things right.  Construction companies can't always control all the choices of individual workers, but they can control whether they treat people fairly if a mistake is made.  Dorothy Davis didn't hesitate to promptly and completely make an unfortunate situation right, and for me, that makes this company trustworthy.  I would definitely hire them for plumbing services!

Karen Z.
Karen Z.
06/03/2020 12:00:00 SA
Wow! In February I had a backed up kitchen sink and had a company come out and the plumber who was trying to snake it with a hand held device from underneath my sink was unsuccessful. He went a purchased a heavy duty chemical to get it to drain. I was charged about $350.

Happened again, and I called Apache Plumbing and the technician came out and ran a big time motorized snake through my clean out (outside my home) and really did the job well. Also, he charged me $142.47!!!!

Apache is my new plumbing service!!!

Jones B.
Jones B.
04/08/2023 12:00:00 SA
Are you looking for the best plumbing company?  Look no further!  On time, very responsive, fair price, quality service.  Ben performed a number of repairs and we couldn't be happier.

Abigail P.
Abigail P.
12/17/2015
Love these guys! We just chose them randomly when we had our first problem in our house. Haven't ever needed to go anywhere else.

They're friendly, helpful and they're great about seeing you quickly. Their prices are reasonable, and they work quickly. The guy who usually comes out here (our house has a lot of problems), tends to offer cost-saving alternatives when he can.

Bill A.
Bill A.
7/16/2023
Just had them out to replace two toilets at the in-laws. Price included the removal of the old lines and new valves. They were easy to schedule with communication with the plumber who showed end up was excellent and they cleaned up and left the bathrooms spotless. This is the second time I have used them and they would be a go to if I need a plumber in the future. Honest hardworking and non nonsense when it comes to getting the job done right the first time.

Ron C.
Ron C.
7/18/2020
I requested for a quote and Frank got back to me within 15min. Provided a quote and paid for what he quoted me for. Honest and fast service! Thank you!

Heather F.
Heather F.
9/25/2021
0/10 would not do business with this company again. Extremely rude and unprofessional.

Called them to ask them a question about a service that I (at the time I called) was 90% sure I had them perform on my house. Wanted to confirm I had it done and also see if they did a follow-up camera as I'm currently experiencing the same or similar issue in my kitchen.

Receptionist was a bit rude but said a tech had to call me to answer my questions. I truly don't think the receptionist understood that it was more of a administrative question vs. I needed a tech to come out.

Tech called me back. I tried to explain the situation but before I could even get it out there they went ballistic on me. Then they hung up. Then called me back to continue to go ballistic and all threatening on me.

I'm confident that the tech thought I was accusing them of doing bad work or asking them to come out and redo it. None of that is true. I was trying to understand what happened, if anything so I could get to the bottom of my current plumbing issue. I'm happy to pay for services and understand that sometimes repair services aren't completely successful and it's complicated as to why and often not due to any failure on the service providers part.

Staff here needs to take some customer service and communication 101. And some deep breaths. I wasn't even angry I was a very confused customer (I literally apologized for my confusion) who needed to ask some questions about prior service.  Now I'm angry bc I was verbally attacked by the tech. I blocked the techs number so they can't call me back and attack me again.

FWIW: I did receive and pay for services by this company a year ago- checked my credit card. I'm not even interested in knowing anything else at this point. I won't let this company in my home and have hired another local company to perform the work a year later without historical info.

Sherie H.
Sherie H.
1/15/2021
Apache plumbing was incredibly conscientious, professional, and timely. They got the job done leaving little mess in my backyard. A sewer main was replaced within a day and a morning. These guys get 10 stars in my book!!!

Annie L.
Annie L.
10/11/2018 12:00:00 SA
Can not say enough good things about this company & their employees. They are knowledgeable, professional & dedicated to excellence. They were most reassuring while taking over a half done job done by another company. I highly recommend them.

Thank you Robert & Dorothy

Danielle L.
Danielle L.
2/20/2019
Apache Plumbing was able to give me an estimate over the phone to replace our water heater, that was HUNDREDS of $$ less than other big name guys (I got 4 estimates). Next time I will only make one call! Dorothy and the crew are honest and reasonable.

Kevin S.
Kevin S.
5/30/2020
This started with a clogged kitchen sink = there was some cous cous down the drain which is similar to rice in consistency.  And at the time I decided to upgrade the disposal.  $800.00 dollars later the clog is obviously gone but there was now leaking.  How do we go from a simple clogged drain to puncture holes in a stainless steel sink?  How much blunt force does it take to pop tiny size pin holes in a stainless steel sink? And what tool would wreak such havoc on a stainless steel sink?  Nothing I own.  The first disposal was malfunctioning within a week.  The person from Apache Plumbing suggested that because I bought it from Home Depot and not Lowe's that somehow the disposal was inferior or defective for that reason.  The brand was  Badger.  I don't care where you buy one from - a Badger is a Badger.  He brought another Badger to replace the defective one and this time apparently purchased it from Lowe's so all would work fine now.  I SPECIFICALLY left instructions that they leave the defective disposal at my house and not take it so I could return it to Home Depot for a refund.  When I got home the defective disposal was gone so I am out that money as well.  What do they do with used or defective parts still under warranty? Make money on a side hustle?  Also - the new faucet does not stay in a stationary position when I swivel from left to right.  You move it in either direction and it slowly swivels back to the center.  So in summary -  I had a simple drain clog (no leaking).  That simple clog morphed into 2 new garbage disposals, a new stainless steel sink that was the result of leaking due to new puncture holes, and of course all the fixtures that come when you purchase a new sink.  I do not believe all the 5 star ratings on here, they are BS and most likely friends and family trying to promote this business.  A simple clog that should have cost no more than $70 to $125 bucks cost me over $800.00.  NO I do not recommend this company.

Joan M.
Joan M.
1/19/2022
This is a family owned business who cares about their customers.  They helped me out during the  inspection of my new home and subsequently did the repairs.  The day before the repairs, I called and asked them if they could also replace my hot water heater. They accommodated my request and got everything done in one day.  I will use this company for all future repairs!

Jason D.
Jason D.
06/03/2020 12:00:00 SA
So i've been doing a lot of work on our house over the last year or so and wanted to run a gas line from the meter to our stove and to our bbq.  I had originally gotten estimates from about 5 different places and Apache was very reasonable based on all of the estimates I was given.  However, even their estimate was a bit more than i was prepared for at the time so I put it off.  Fast forward a year and now, knowing the expected prices I called Apache back and set up the gas run.  I received an updated estimate with 2 different prices based on 2 different run options.  Called them back (Monday), advised them which option I wanted and was able to schedule the work for the upcoming Friday.  They showed up on time and got right to work.  Frank and Richard are both great guys and very friendly.  I had laid some pavers last year and asked that the line be run under the pavers up into the bbq and they were able to accommodate.  The caveat being that the run was only a couple feet otherwise, i would have had to go a different route.  It took them a total of 2 days to get the work done and the only reason it even took that long was the ground being so hard to get under the pavers.  The company on the first day even sent a 2nd crew out to assist to try to get it done.  Frank and Richard came back out the 2nd day and wrapped it up early first thing in the morning.  Apache also took care of the permit piece as well; we got inspected 2 days later and were given the green tag.  It was late in the day that we were given the greenlight so Apache wasnt able to come until the 2nd day after the inspection which was completely understandable to me, even beyond my expectations as I expected their calendar to be full but they were there and backfilled the trench and even went so far as to help me hook up the conversion kit to the grill!  Very nice guys and Dorothy in the office is super friendly and accommodating.  I would not hesitate to use Apache again... in fact, I'm about to install a bib in the garage at my water softener (wash cars without spotting) and will definitely be using Apache for that as well.  Thank you!

April T.
April T.
3/30/2018
A friend recommended Apache Plumbing for a leaky sink and washer valve replacements in my new [old] home. Robert showed up on time and was in and out in an hour. Great customer service from start to finish and will definitely use them again!

Sue L.
Sue L.
02/11/2022 12:00:00 SA
This was my third time using Apache Plumbing services. I have all good things to say about them. Prices seem fair, service was prompt, and each of the technicians was helpful and polite in answering questions and giving suggestions. Very professional operation. From what I understand, they are also a family-owned small business. They returned a call after hours within 30 minutes and were able to advise us on whether or not we needed an emergency service at night or if it could wait until regular business hours.

Rene E.
Rene E.
1/23/2020
I contacted Apache after a previous plumber doubled the cost when he showed up at my house.  The quotes I got for the project (about 5) were all in the same ballpark, so I didn't understand why he quoted double when he saw it.  It was exactly as I explained it.
I called Apache, got a reasonable quote (in line with other quotes, and about half!! of what the first plumber wanted to charge) and set up an appointment.   Had to cancel first appt because I had an emergency dental appt., but was able to reschedule later in the week.  The plumber (Ben) did a fantastic job and it was all done very quickly.  Apache is definitely my go-to plumber for the future.

John C.
John C.
11/24/2018
Great service and reasonable prices (not cheap-o though) ... they were timely and with superb attention to customer satisfaction.  Ben was on time, knew what he was doing and stayed till the job was done (and it was a big and complicated one).  Strongly recommend!

Susan D.
Susan D.
9/14/2018
Timely response and easy to schedule relatively soon. Replaced leaky hot water heater with a new, larger tank model. All good!

Katy O.
Katy O.
01/04/2018 12:00:00 SA
I started at a different plumbing company and could tell that I was getting overcharged on their estimate.  Dorothy at Apache Plumbing knew a lot about plumbing and was able to give me a free quote over the phone based on my description of what was going on.  The plumber that they sent out, Justin, was awesome and was done very quickly. He was also able to give me an estimate on another plumbing project we have been putting off for awhile.  I highly recommend this company.  Both Dorothy and Justin were no nonsense and really knowledgeable.  And the price was great.  I'm very glad I found them.

W D.
W D.
6/18/2018
5 Stars! I requested a quote and I received it super fast with an outstanding price to remove and install a new water heater. Ben showed up early and made the installation super smooth for me. I'm wicked happy with the service I received would highly recommend them to everyone! Thank you so much!

Dustin M.
Dustin M.
6/18/2020
Very friendly on the phone, willing to work with me, had an emergency leak in the front yard and they could have got me late in the day or next morning. I ended up digging and fixing myself but I'd recommend this place just cause communication was so good!

Rick B.
Rick B.
06/08/2018 12:00:00 SA
These are the plumbers you want to call - I can't say enough good things!!  Robert came out to my house, gave me an estimate that was hundreds of dollars cheaper than other plumbers.  He was very friendly, competent and even gave me his cell phone number to send him updates as I was doing some digging myself to expose a back yard water line.  Robert replied to my inquiry at 7:50am the next morning & even rearranged his workload to get my project done that day!  After he completed the job, the final price came back even cheaper than the original estimate (which was already significantly lower than all other competitor estimates)!!  Apache Plumbing has my business for life and I suggest you give them yours too!!

Sebastian H.
Sebastian H.
5/20/2020
They charge the least out of any plumber I have ever had and do just as good of a job, if not better. Arrived right on time, were extremely professional and knowledgeable in what they were doing. And they solved and fixed my problem in no time. Ben knows his stuff!

Rochelle M.
Rochelle M.
7/17/2018
Took care of my plumbing problem quickly with a quote that was considerably cheaper than anyone else I contacted.  Highly recommended.

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Hours



Mon 8:00 AM - 5:00 PM

Tue 8:00 AM - 5:00 PM

Wed 8:00 AM - 5:00 PM

Thu 8:00 AM - 5:00 PM

Fri 8:00 AM - 5:00 PM

Sat Closed

Sun Closed

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