Best Businesses in Oregon

I'd love to leave a review about using Yore Place, but they couldn't even get around to returning my phone call and voicemail. I called on a Thursday, Sept 26th about a leaking water heater and left a voicemail.

No call back. I'm sure it's nice to be so busy that you don't need the work, but a 5-Star business at least has the decency to return a voicemail.

I had been frustrated with getting an annual Backflow test as so many companies made me feel like they were doing me a favor by responding.  Not Bridge City Backflow.  My experience was that 1) Communications was fast, accurate and made me feel appreciated as a customer.  2) scheduling was easy, in my case same day, and showed up on time (I was the last job, so they also sent updates during the day to confirm they were on-schedule). 3) I felt valued as a customer.  I'm a curious person, and Bridge City not only didn't mind me watching them do the work, but he took the time to explain exactly what they were doing and what the results meant.  

No more frustration with Backflow tests for me!  I'll be calling Bridge City every time.

Patrick saved the day! He was out at my house within an hour of my desperate cry for help! Tried to fix my clogged toilet myself with no avail... he's professional and friendly. Patrick is literally the best! I couldn't be happier with his expertise and he fixed it in 15 mins! If I have and other issues backed up I will not hesitate to drain my battery calling him for help again! Thanks for putting up with my plumbing puns! Haha!

I had a small leak in my water heater. Jared arrived shortly after my call and promptly fixed my leak for a very reasonable price. He even went a step further and added an additional valve as a preventative measure. He was great and I will call them again if I need a plumber.

I had recently noticed that the hot water pressure in my house was awful, and that it took forever to get hot water out of the faucets, especially the bathtub. I had 42 year old galvanized pipes and they were corroding and needed to be replaced.  I got three estimates and Repipe Specialists was my middle bid.  They did a terrific job replacing my pipes, all the way out to the street, and boring a hole thru my crawlspace wall to get into the  house.  They did the job in one day and now I have fast flowing hot water all over the house, with a wonderful new shower head, outside faucets that don't need insulation in the winter, and all pipes insulated.    Gwen N

This was our first time using Sky. We were recommended by a friend. The first person I talked to was Ash. She helped us find a date and time that worked for us even on very short notice, as our furnace had completely broken. The tech that came (Morgan) was, prompt and professional, he even gave us options and set us up on a yearly membership so we get regular service. Hopefully that will keep our furnace from breaking down again...

Tri County did a great job for us.  They came out quickly and fixed our problem.  But they gave me options so I could match my budget for the repair.  I trust them completely.

Brian is a godsend. Prompt to reply via phone, text OR email (what, someone knows how to use technology?). Super courteous. Honest. ON TIME. Great prices. Hilarious. AND super kind... he even let my dogs and cat invade his personal space while he was laid out on the floor under my sink, with no complaints (I put them away--RUDE fur kids).

I will literally be referring him to anyone I know who needs plumbing. He installed a new shut off valve and my new dishwasher in no time flat; left things cleaner than when he came; and was genuinely shocked and thankful when I evened out the bill with a small tip because his prices were so reasonable.

This is how business should be done: charge a fair price for exceptional service... and deliver that service on time, with a great attitude. THANK YOU, Brian. You f-ing rock :)

Nathaniel replied promptly to my online inquiry about replacing a circulation pump.  He talked me through the options and scheduled me within 10 days of our call, then emailed an estimate in advance, including a photo and price for the pump.  He was personable, punctual, and worked efficiently.  I will definitely contact him for future plumbing services!

Our bathroom sink unexpectedly started having some issues with the water coming out at strange angles and dripping. I reached out to Sean at Imagine Plumbing for a quote to get it fixed. Sean very quickly responded and suggested we check the aerator. After a quick YouTube video tutorial we removed, cleaned and reattached the aerator and the sink faucet was back to 100%! We didn't even need to have anyone come out. Sean was the only plumber who offered the suggestion free of charge and saved us a bunch of money and hassle. We're so grateful and will absolutely use Imagine Plumbing for future plumbing needs.

Amazing guy! He knows his stuff. On time and works fast. Will definitely hire him again!

Great experience working with Mr Rooter.  Everything from the front office with accommodating my scheduling to expertise and quality work performed by field technicians.  Highly recommend.

Initially I loved this plumber, he did a great job on my kitchen faucet. It was expensive but it was done right.  So a few months later I called because my shower was dripping. When they came I had already obtained the gasket for my shower head but was told it was not needed as it wasn't the gasket but some other minor item which they fixed.  I paid the $200 service charge, which seemed a bit steep for the 15 minutes it took but it was fixed.  No. 2 weeks later the shower started dripping again & continued at odd intervals over the next few weeks until I called to ask them to come back.  Which they did today & at my insistence replaced the gasket & charged me, again. $350 + parts for the same leaky shower. Not happy customer.

We had a problem with the hot water to our showers. I emailed Sutherland and Ti sent me a text asking me send him a photo of the faucet. He told me how to adjust the limiter on the faucet (which I ended up removing for maximum control). Problem solved via text and phone. He didn't even want to charge me, he was happy to help but I did send him a Visa Gift Card as a thank you.

Horrible customer service, I just had a conversation with a women over the phone. I asked what their charge to come out she did not answer that question. I asked her how much the hourly rate was and she stated $112 plus material then hung up on me. I will not suggest calling or even bothering with this company if someone hangs up on a customer within the first 3 minutes. Horrible attitude.

Chris was very quick to respond to my request. I was able to schedule an appointment quickly, he arrived on time and did the job very well at the price he quoted. Great experience.

Rob Peterson gave me specs and price for a Bradford and White 50 gal, 89 gal first hour rated natural gas water heater. Rob and Tim replaced our 15 year old Bradford and White gas water heater this morning.
They removed the old water heater, installed the new one, did another minor bathroom plumbing repair while here, and had cleaned up and were gone in a little over 2 hours.
Price was as quoted and was a fair price based on my on-line research.
Both gentlemen were courteous and professional; explained things as they went through install process. They took their shoes off while working inside the house to keep carpet clean. We recommend the services of Rob's Superior and Sons Plumbing Service to others.

Complete scam.  When I questioned the manager why the material charge was so high, he told me that they purchased an amount of piping that was more than twice as much as was needed. I was never compensated for this extra' material.    They will charge you $100 as a fuel surcharge even if they are a few minutes from your property.   They will also charge you for the time to get materials - in my experience it took over an hour and a half.  I checked the pricing on the materials and they upcharge 40%.  Chaz, the manager, will not take your calls once he knows you are a disgruntled customer.  They price gouge and are extremely dishonest.  Avoid.

If I could have given no stars I would !
BAD is the service!  New custom house, 20 months in house.  They installed all the plumbing and here we are huge knocking/hammer sound every time the irrigation starts  comes on causing the interior sprinkler system gauge to spike to a point where we were concerned the interior sprinkler syst would kick in one day!  
They come and check without really being helpful, and they state it's a sprinkler issue not plumbing!  OF COURSE!  I do my own online investigation and it appears that when water pressure comes in and the pipes are close to the 2x4 the expansion caused by the pressure could cause a knock if no dampners where used during installation....of course they weren't and Rayborn said we'll that would be really expensive to do this now!  Amazing!!  I even send a video showing the gauge spike and sound and with the amazing customer service they provide they did not even get back to us !  No hep to try and find a solution!!!!
THE BILL CAME!!!! $210 for NOTHING!!!! Worst customer service ever do not use them they will gauge you for the $$$ !