Description

At Mr. Rooter® Plumbing of West Portland we protect the health of our community through the most clean, courteous, and professional resolution of plumbing and sewer system problems. We pride ourselves on delivering exceptional service, and it's our mission to ensure your experience is second to none from start to finish. Our experts are licensed, insured, and ready to handle any job. We offer a range of residential and commercial services from drain cleaning, plumbing repairs, water line repair, and emergency plumbing. We have local plumbers ready to promptly serve you, 7 days a week - and there's no extra charge for service on nights or weekends. Plumbing issues are inconvenient but waiting for a plumber shouldn't be! Contact us for help.

HISTORY

Established in 1970.
Since the original Mr. Rooter was founded in 1970, the company has remained committed to a set of core values that are rooted in performing quality work at honest prices. Nearly half a century later, the original Mr. Rooter business is still servicing homes and businesses in and around Oklahoma City. It's still independently owned and operated with strong ties to the community that made it all possible.

Reviews

Zevon V.

7/26/2023

Toilet was running and since it had non-traditional fill valve, decided a professional was better suited for the job. Mr. Rooter charges a $99 service fee just to come to your house. When technician arrived, corrected diagnosed fill valve and flapper needed to be replaced- no surprise there. Then quoted me $450 to replace. Already in for $99, felt trapped and agreed to the overpriced fee.

Job was done correctly, but way too expensive. Took technician about 20 minutes.

Allison B.

2/16/2022

I needed a bathroom sink unplugged. They would give me no costs over the phone but said would send someone same day to come and give a quote. He was on time and looked at the problem. Then quoted me $424. FOR A CLOG! I said no, called ProDrain who did share costs online. They came a couple hours later and were in and out in no time. Plus he fixed my sink stopper. All for $135. So threw away Mr. Rooter biz card and saved my ProDrain card. Lesson learned. One star is for them being on time and the guy that showed was nice enough.

A F.

03/12/2021 12:00:00 SA

Jason did a great job! He was available the same day I called, knew exactly what the problem was, gave us two options for resolving it, gave us a year warranty on the work just in case it came up again, looked at areas around the problem and gave us a quote to solve two other problems that we didn't realize that we had and should eventually address before a big problem shows up. He is polite, capable, clean, respectful, transparent, trustworthy, and a pleasure to work with. Thank you!

Tierney.jeremiah J.

12/26/2021

Scottie came and saved the day! Super friendly and personable, even though he was working late and probably tired, he did not make us feel like we were a burden on his time. Great service. Conscientious and respectful of COVID-19 protocol in our home. Good listener and extremely thorough in his explanations of what he thought our issue was, then what he would do to discover the true nature of the issue and what we could do to prevent future problems, and even including recommendations of good disinfectants and where to buy. Very happy with the service and would recommend, would even request Scottie by name if available.

Dakota U.

07/04/2021 12:00:00 SA

I had a sump pump alarm issue and honestly did not know what to do. Remembering that I had had a flooding problem a few years back, I had gone through my emails and found Mr. Rooter had done the job before. I gave them a call and they came within the hour to inspect the issue and took care of it immediately, explained what had happened, and put my mind at ease immediately. I highly recommend them for any plumbing needs. They are fast, reliable and very ethical. Five stars. Would give them 6 if that was available!

Morgan B.

9/27/2020

Started with a backup into my tub at 830 on a Monday. Jeremy arrived promptly - took 2 hours to clean out a clog darn near to the main line (I'm one of four units, but backups hit my unit first. He kept me well up to speed throughout his work.

10 days later - he was back and it was a much larger issue! HOA, plumbing Team, water damage - it was quite a production but Jeremy advocated for me every step of the way and kept me as his top priority.

The integrity and expertise of this company is top notch.

Thank you!

Lance C.

02/03/2021 12:00:00 SA

It appeared evident that there was a sewer gas leak, Nathan was here within an hour and uncovered the cause in a stack vent. Using a camera he identified the clog and made short work of it.

The no charge offer to diagnose the problem made choosing a plumber an easy one. Hopefully there will be no future issues but if one occurs Nathan will be my first choice.

C C.

06/09/2022 12:00:00 SA

Called and received a quick response. We had a stopped up toilet. Tried a couple of plungers and one small snake. Just couldn't get it to flow. Time for a pro. Mr. Rooter was in the search. Arrived in about 20 minutes. Assessed the problem, blockage in the toilet P trap. Gave us the price, $285. Without further problems. I thought it would be about $100. He was threr and it needed to be cleared. He used a Toilet Drain Auger and five minutes later it was working fine. I now own one, Home Depot or Lowes, $58.00. Won't be calling them again. This is about as minor of a problem as one could have. I guess that's their baseline for one call. Pretty darn high in my opinion. I'll attach a photo in case you run into the same issue, do yourself a favor. Buy one and do it yourself. It's easy.

Lake G.

06/12/2021 12:00:00 SA

Needed help with unclogging some slow-draining pipes, and Mr Rooter was able to send someone out within the hour (whereas most places weren't even open!).

Jeremy was great- very friendly, professional, got everyone done quickly for us. We will definitely be calling this company again when we need plumbing help. Very satisfied with the service

April B.

8/27/2020

Called with an urgent plumbing need and George showed up within the hour. Explained the problem and how it could be fixed. Kept me involved by showing me the video inside the pipe, and what it was doing. He was friendly and very professional. I appreciated the thorough cleanup afterwards. Thanks for coming to the rescue!

Lynn S.

12/22/2020

3 days into owning our first new home, we discovered water leaking everywhere. Tucker came out to fix it. He was very knowledgeable and professional (observed covid procedures). Tucker went out of his way to show us water shutoff valves and basic homeowner knowledge. We liked him so much we asked for him specifically to come back to change a faucet and fix a smaller shower leak. It was a bit pricey, but I think you get what you pay for.

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Mr. Rooter Plumbing of West Portland