MP Plumbing

MP came out after the leak was found to repair.  Showed Steve where they found the leak and he said that utilities had to come out to be mapped.  When I called in, they said this had to happen, so I'm not sure why they didn't order it then.  Instead, Steve had to order it and I had to wait 4 more days to get the leak fixed.  Michael came out, found the leak and fixed it that day.  Would have given 5 stars had they ordered the mapping when I called, since they know they can't work without that being done.

So I called this place at 1:01pm today and they scheduled me for a 1/24/23 appointment. They also said their plumber might have a time window free up today, if so, would I be home for him to stop by. Of course, I replied. Our garbage disposal went out on us and had been leaking. Definitely something we wanted fixed ASAP.

Well I got a call at 1:15pm from the Gene (the plumber) saying he could be by in 20 minutes.

He just left (it's 2:17pm) after replacing our garbage disposal in under an hour. He was friendly, informative, fast and efficient. He had everything he needed, even special parts and tools that he grabbed from his work truck. He replaced our older disposal with a newer one in no time flat.

We couldn't be happier with how quickly our needs were addressed. We'll definitely be using them again for future plumbing needs.

They're too high. The man they sent out charged $1000 to put clamps on the clamps on the pipe that were put on to replace the existing ones

I called these guys to replace the polybutylene waterlines that were all through my 2 story house.  They referred me to a sheet rocker and together they replaced my waterlines and repaired the sheet rock. (oh yeah, its was big job)  They also put in new shower heads and updated my laundry facilities!  These guys were good, it was a messy job but they were good about cleaning up and more importantly I haven't had a leak since.  No more worrying if the polybutylene was going to burst today and flood my house.  Good job guys, thank you.  Oh yeah...they were always on time!

4 years later, no leaks!

Great job by the company.  We had an emergency situation at our house on a Saturday afternoon and needed someone out immediately.  Nick came out and did an excellent job to fix the problem as well as provided some very insightful information on certain pipes within the house.  Nick was friendly, knowledgeable and got the job done quickly.  

These guys did a great job, I will be going back to them for any future plumbing needs.

Why I really like MP Plumbing: been in business for many years; someone ACTUALLY answers the phone when you call; their crew are professional & experienced; their prices are so fair.....seriously.

No gimmicks, no nonsense, no kidding.  Used them numerous times over the years, and have been pleased each and every time.

On a whim I picked MP plumbing. I needed a plumber and fast. Two of our three toilets were making some crazy noises and the constant trickling of water was driving me nuts! My water bill also started creeping up.

I did a quick yelp search, held my breath and called. (we've had issues with plumbers in the past). MP had a plumber out to me in 1/2 an hour. Laramie came in took a quick look and knew exactly what the problem was. I had colorox tabs in our toilet tanks! NEVER EVER use those. Turns out they eat through the toilet parts and cause problems. Lesson learned.

Laramie rebuilt my three toilet tanks in about two hours. He was extremely nice, explained everything and kept my house clean. I highly recommend MP plumbing.

Last week, I had a huge puddle in the cabinet under my kitchen sink. Oddly enough, this was the first time I've needed a plumber in 14 years (knock on wood), and when I went looking for someone, I was shocked at what plumbing costs, and at how long the wait can be for someone to come out. Wowza!

MP Plumbing's rates seem about the same as the other companies I called. The wait at the first places I called was weeks (or longer) but one of them recommended MP Plumbing. Even with MP, the wait was a week.

Joe from MP came out today, and I explained the symptoms of what was going on (water coming out of bottom of garbage disposal, but not the sides or the top or around the sink). He got to work super quickly to replace the garbage disposal. While he was under the sink, he noticed something that the people who had the house before me hadn't done to code (anchoring the drain hose from the dishwasher to the underside of the sink by the faucets to keep water from a stopped up sink from draining into the dishwasher), and fixed it.

The visit was $140 for the one hour, $60 for the time it took to drive from Clackamas to my place (argh, but I guess that time costs them, too), and the materials. After Joe stopped the clock, he took the time to answer a couple questions about other plumbing problems I am saving for another time (mine was his last call of the day).

Five stars because Joe was very courteous, obviously really knew what he was doing, and worked quickly. I feel confident that the problem has been solved. And if there are any issues, the work is guaranteed for a year.

I called MP Plumbing late on a Sunday afternoon to address an urgent issue. They were able to come right out and fix the problem. Highly qualified, professional, and reasonably priced, especially considering that it was over the weekend. I'd call them back again without question.

Nick Charriere from MP Plumbing recently did the plumbing on our kitchen and bathroom remodel. He is so knowledgeable, professional, works well with other sub-contractors and knows the scope of all work needing to be completed. He communicated exceptionally well and went above and beyond. This is the best experience I have had with a plumbing company and we have encountered a few. I will only be using MP Plumbing for our plumbing needs.

Ryan was awesome.  My new faucet works great.  He was fast, efficient and knowledgeable!  And the price was right!

We had a water leak in multiple locations in the home. I called MP plumbing and they had a technician there within an hour. The technician was courteous And completed the job quickly. He provided great information and wonderful service. We even got a $25 discount from the website. We were very happy with this company.

Had a faucet refuse to turn off late last night and I had to turn off the water at the heater. Called MP Plumbing this morning. I received a visit around noon and the problem was quickly fixed. Another issue with an outside faucet was attended to . . . all my questions were answered to my satisfaction. I'm happy. My water is available again. I am calling these guys again soon to deal with another problem. And the cost was reasonable, in my opinion. I have used this company before and I have never been dissatisfied.

I manage apartments that are 50+ yrs old and thus require vendors that have both skills and knowledge - Frankly, I can't say enough great stuff about MP.  From my first experience with them to today, they are always professional, always trustworthy, and always, always reliable!!! When you find a good, honest plumber - do everything in your power to keep them!

MP Plumbing Company will be my first call from now on.

I found a significant leak coming from my faucet in the bathtub- after hours, of course. I called about 5 companies and left messages. One company couldn't get to me for 6 weeks and suggested I call MP.

1) They ANSWERED the phone! And the customer service was excellent!
2) They had a guy (Seth) out to my house within an hour. I know this can't always happen in this industry so I was Very appreciative.
3) Seth was amazing! He was polite, listened, kept me informed of this issue and repair plan.

My overall experience was kind, quick, clean, efficient, and fairly priced.

Thank you, Seth and MP!

I was having a small amount of leakage on the underside of the toilet after flushing. Michael came out on time and was polite and efficient. He wore a mask and used booties in the home. He took time to answer my questions (and give me some useful tips) and wasn't bothered with the fact I wanted to watch him work. Afterwards he went under the crawl space to verify no water was leaking through the seal. Their prices were also much more reasonable than another company I contacted. I will update this review if needed, but I was impressed with the work. Thanks for the great service!

Ryan was patient and dedicated in finding and then repairing a very tricky leak that we had in between floors--imagine that! He did excellent troubleshooting and problem solving. He was well equipped and found creative ways to get his tools into very tight and awkward spaces. He's our hero!

We have used these guys for 6+ years.  I always know I'll get a professional, polite, plumber, who removes shoes before entry.
They try to save me time, service calls, and headaches every time they come.  They work with you to take pictures and email them to the office, so they can see if they have parts, etc, before they waste your time with a service call. Thoughtful!
I would refer them to my friends and family.  so I thought a yelp review was in order.

So the other evening (well actually some 5 months ago -- never actually submitted this review), I realize I have a burst/cracked water pipe under my house.  NOT FUN!  Called up another plumbing company and they were booked, so ended up finding the folks at MP.

Torn on how to rate them...

The good: They had someone come out to our house that evening.  Plumber came out and was unable to do the work until next-day, but didn't charge us for coming out that night (was a minimum fee) nor were we contractually obligated to go with them.  Plumber also said as our pipes are CPVC, they can become brittle easily, but when asked point-black about replumbing, stated might go another 10+ years before a break (so potential to up-sell was not exercised, which was awesome).

The bad: Apparently our house has apartment-sized water pipes, and therefore is not something they stock.  Next morning, got an appointment and same plumber came out (with needed supplies).  While he was here, he eventually had to leave to go get some additional parts.  (Hey, things come up -- but still not a good thing.).  Pricing of materials was also quite high (although if its not materials they stock but rather have to source elsewhere, everyone wants to get their cut...)  Finally, I was billed for 4-hours of labor, but I swear plumber was here for no more than 3-hours (start to finish), yet was again billed for a full 4-hours.  I didn't argue the point as I didn't actually time when the plumber arrived and when plumber left, and was ecstatic to turn my water back on.

Bottom line: I should have denoted arrival and departure time.  (Arguably they, and any other business that charges like that should as well and include it on the bill.)

Would I use them again?  Really unsure...  I like that they didn't try to upsell, and while plumbers clearly aren't cheap, seemed very expensive (and time intensive) for what was done relative to speaking with other folks with plumbing issues...

I had someone come out to do some odd job plumbing problems, new faucet,  new hose bib handle, pipes make a noise when the outside hose is turned on, etc. plumber picked and choosed what he wanted to do, never did hear why the pipes make noise. I showed him my bathroom faucet and how the drain doesn't drain very well, passed over that one. He did the easy ones, charged a lot and left.   Did the bare minimum, didn't really care.  Not sure if it was the company or that individual.

i'm not sure how we first got the MP name.  We used them 7 years ago when we found the gas flame exposed on our water heater.  Our home was new and it had been installed improperly by someone else.  This week, I found the boiler room flooded from a corroded extension tank on the hot water heater.  MP came out the same afternoon and replace it.  They also repaired a cracked hose bib.  Explained everything & alternatives with trustworthy recommendations.  Not cheap, but neither was the work they did.  I wouldn't bother trying another plumber again.

Woke up on a cold Saturday to a geyser of water shooting in my front yard.  Got the water turned off and called my home warranty.  They assigned a contractor who cancelled twice (Saturday and Sunday) so off to search yelp reviews I went and found MP Plumbing.  Nick called quickly and was so understanding.  He assigned Seth to come to our house and he was here within an hour of my call with Nick.  Seth was super nice and fixed the problem very quickly.  Awesome service and nice people.  Will be my go to for plumbing issues from here on out.

Terrible experience with this company, not with the work itself but the scheduling.  We recently bought a new house and wanted to replace the electric stove with gas, which required running a gas line into the kitchen from the garage.  Someone came out within a few days to scope out the work and put together an estimate, and said the office would call us soon to schedule the work.  We waited a few days, never heard anything, called back, left messages, finally when we were able to schedule the work it was over a week out.  Finally they sent Ryan out to do the initial work.  He was great, very professional and friendly, did great work.  He said they would call the City inspector and then we had to call back after the inspection was complete to schedule the completion of the hook-up.  The inspector came right out the following morning, after which we immediately called the office back for the final appointment.  They said the earliest available time was another five days later.  We waited until that day and when we hadn't heard anything after a couple of hours we called the office, who said the appointment wasn't on the schedule at all.  If we hadn't called, we would have waited all day for nothing.  They finally did get Ryan back out to finish the job that day.  Then when it came time to pay the bill, it was much more expensive than we had anticipated, at which point we realized we had never even received the bid.  Of course that was partly our fault for not asking for it, but it also shows poor follow-through by the company.  Because of all this, we spent three weeks in our new house without a stove or oven.

I needed a plumbing fix that required work on both sides of a wall: my Kitchen & my Bathroom.  Joe came to my rescue!  He worked hard and solved the problem efficiently.  Thank you MP Plumbing!  And thanks to Joe for his expert knowledge and professionalism.  He killed it!

We were having pressure problems with our house, and a plumber came out to fix our shower. He ended up breaking a pipe in the wall and poking holes in the ceiling downstairs to drain the wall. He did replace the shower cartridge in the course of flooding our wall, and installed the cartridge backwards. I called the owner and asked him about the repair and he was very nice on the phone and said he'd come take a look and he thought that poking holes in the ceiling was not normal, but the pipe breaking was a risk we ran with doing any plumbing.

When the owner of the company did come to the house I showed him the damage, and he wasn't as magnanimous in person. He said in so many words that there was nothing he could do for me; He did offer a 100 dollar credit, but that wasn't worth it because his company was 300 dollars into it which is odd because I paid them the amount for the repair,so I am 300 dollars into it, not them.

When I asked if there was anything else we could do to rectify the situation he then told me that if we tried to sue him for the damages we'd very probably lose. I t
I asked him for a quote to fix the rest of the house and address the pressure problem, and I haven't heard from them since.

The owner seemed to have zero interest in making sure we were at least even a little ok with the way our house was left, and said in so many words there was nothing he would do for us.

Now we're out $325.00, the hot water is where the cold water used to be in the shower, we have a broken shower handle, a hole in the wall and screwdriver holes in our ceiling.

My stupid mistake (besides calling them in the first place):

I actually signed and paid the repair bill after the fact even though I watched the repair guy write up everything after all the damage had been done.

A word of advice for new homeowners out there: If you're not happy with a repair job, don't pay them until they address your issues. I paid them right after the damage and because I was ignorant pretty much guaranteed full immunity for MP plumbing.

Now we have holes in our ceiling, our plumbing still needs to be replaced, we still have repairs that need to get done, and ZERO leverage with the company.

I'd stay far away from this company.

Based on Beverly's review as well as MP Plumbing's website information, I called them so that we didn't run into the problem of a non-professional trying to fix the plumbing.

I am extremely pleased with the service, and  I like dealing with a family-owned business.  Mike was right on time and fixed all three problems we had in less than 30 minutes.  He was extremely professional, very friendly, and diagnosed the problems easily.  

My experience with MP Plumbing was easily a 5-star one.  Mike was efficient, polite and respectful.  

It's so much better to call a professional who can fix the problem in a short time!  I highly recommend this company!  Learn from Beverly and me: call the pro first!

I hired MP to clean my 4,500 sq ft house drain pipes.  The workmanship was warrantied.  

We went out of town and came back to a clogged drain pipe.  I called they're office and was hung up on 3 times.  All I wanted to do is have someone come that same day.  They had 3 trucks on the same street that I live on.  Then my wife called and asked for someone to be sent out.  They told her that we would have to pay for overtime to send someone over.  Instead we asked for their service manager to call us back.  

The owner, Rick, called back.  He listened to our complaints, but he refused to send someone over.  After all these attempts, and Rick not even wanting to send someone over, I have to file my FIRST online complaint.  DO NOT USE MP Plumbing!

After being in construction for 20 years along with being a firefighter, we used MP plumbing for all of our new construction jobs and major remodels and LOVED them....Service, quality you can not beat them!

Excellent work by this company. Happy to recommend.
Quality all the way round by a professional plumber who knew what he was doing.
He took care to do the job right in this high end condominium building.
They succeeded where others had not.

I called to have the kitchen drain cleared after I used the garbage disposal and had water spewing up.  I was told it would be approximately 3 days before they could come but I received a call and Steve was here within 30 minutes.  The job took 1 1/2 hours but all is well now.

I've had two leaks fixed by MP Plumbing, a water heater serviced and some issues with the water heater due to a poor job on the initial install by the previous homeowner. MP Plumbing is responsive, the techs have been consistently pleasant to work with, and the prices seem reasonable for the work being done. They are my go to plumber for sure.

Last review I wrote was when we used MP plumbing on a real estate transaction for a client. I was so impressed that I know I needed some plumbing fixes around my residence so gave MP a call. Thoroughly impressed with the plumber-Mike-. Just very happy to find a honest plumber who gets the job done at a reasonable price. Thought I needed to snake a drain and Mike showed me how to pull the stopper and fixed drain issue without need of snaking. We also identified that the leak I was concerned about was from the appliance and not the plumbing. They also gave me $25 off for my first time utilizing their company. If your in need of any plumbing services this is the company I would call. If Mike's available you'll be in good hands but I bet they have other solid technicians to take care of your plumbing needs.

I have called upon MB plumbing for many years since they did the plumbing for our basement remodel. I had a shower fixture that had steadily been growing hard to use; the diverter left a spray coming from the faucet and the lever was becoming stiff and hard to turn. I described the issue over the phone and Mike talked to me quite a bit to identify the maker for this fixture since there were no identifiers. It had been replaced prior to our buying the home in 2006. He offered some options and he called some suppliers to try to identify a replacement. The appointment was set for the next workday- a Monday- Gene arrived promptly with replacement in hand. There was a glitch with the faucet diverter and he made a quick trip to a nearby supplier and returned with the piece needed. The fixture was in perfect working order in a very short time. MB has been in business for many years, and they are my go-to plumbing source.

This is the third time I've used MP Plumbing over a 3 year period, for minor repairs on old plumbing or installing new plumbing fixtures. This time I had the pleasure of getting Joe R. as my plumber. Joe's work and customer service is solid - efficient, kind, knowledgeable, and kept me in the loop at each stage. I've always had great experience scheduling and the staff is very friendly. Their work is excellent quality and I absolutely recommend MP Plumbing and will continue to use them.

We called MP Plumbing to fix a insta-hot hot water heater at my business.  I was out of town when it broke, and we explicitly told them to call us if it looked like it would cost more than $200.  They never called and we got a bill for $450.  In my opinion this is really inexcusable.  But wait, there's more...

I made the mistake of leaving a check for them, so they got paid before I could argue my case.  For the past three and a half months I have been calling Mike at MP Plumbing to try and reconcile the situation.  He always acts confused, says he needs to look into it, and never calls me back.  Then I call again and the cycle repeats itself.  This has happened about 5 times.  

Mike - if you're reading this, please do not call me.  It's too late to make this right.  I will eat the money you guys overcharged me in hopes that I can warn someone else on websites like this.

They were the only company able to get someone out day-of for a plumbing emergency. We were referred to them by a friend working for another plumbing company. Michael was super helpful, nice, tolerant of our pain in the butt dogs, honest, kind to our kids, etc.

This review is due to terrible scheduling practices only, we did NOT talk to an actual tech or receive services.  Those folks might be awesome, for all we know.

We called at 4:30 on a Saturday, so I was surprised and pleased when someone answered!  I explained about our water heater leak and the woman couldn't offer an opinion about its level of seriousness, which I totally understand.

She said she would put an emergency page out to the techs, asking them to call us.  (GREAT!). Then she explained the after hours rates (at least $380 for a visit) which was fine.  Then she collected my address and phone info.  Fine.

But then she said I needed to agree to pay the $380...so I tried to clarify you mean we talk to the tech on the phone and agree to pay the rate IF they can fit us in and show up, correct?

No...she was very clear that they could very well just show up, without calling first, and we would have to pay the full rate.  She'd tell them we'd like a call first but was totally up to the tech whether they'd call and whether they'd come.  Or if they were too busy, they wouldn't ever call and they wouldn't come.  Scheduling and calling is up to the tech.

We went back and forth a few times because I couldn't believe the company would really leave us in a lurch of total un-knowingness, committed to pay IF they showed up but with no idea whether they would call or show!  It just can't work like that - a client needs to know if a company can fit us in and if they can't, we need to be free to call someone else.  She was 100% clear that we would be locked in to using and paying them but would have no idea whether they would come.

I gave up in disbelief.  We called Stan the Water Heater Man, who acted like one would expect: the dispatcher messaged the tech.  The tech called us.  Tech was too busy to come today but we made an appointment for Tuesday.  Tech also reassured us that our water heater wasn't going to explode in the meantime and gave us tips for containing the leak.  Which is how these things are supposed to work!

It always happens close to the holidays, doesn't it?  The MP Calvary are coming out to help me with a plumbing problem.  Hallaleujah and no sweat when I know they're coming.

These guys are AMAZING!!!
We got three local quotes, these guys were the best and most knowledged.
We'll never go anywhere else for our plumbing issues.
Fast, friendly, and on spot.

At the end of the day today I thought I had an emergency and after calling a few plumbing companies thought I was going to have to deal with almost no water pressure in my home for several days.  MP Plumbing was the only one that offered after hours service and I was so thankful when Tim arrived within an hour.  He quickly analyzed the problem and it was a very easy fix, so MP reduced the after hours service charge.  Great Customer Service and Tim was professional and helpful.  Will definitely call them for my future plumbing needs.

My experience was good. I called at 10am on  Friday and the plumber was able to arrive by 12:00. Fixed the faucet in my shower that had been installed by a friend improperly. The price was a bit high but it was an emergency situation since we had to shut off water to the entire house.

Very happy with the professional, honest, and quick service. Will use again for any problems in the future.

Where to start? I would like to say Thank you so much for the staff at MP Plumbing for the level of customer service that we received last night as well as today (on a Sunday) to help fix a large plumbing issue. Everything from the wonderful person that answered the phone last night after 9pm to Seth who called last night to make sure we were ok to wait until the morning. We had been able to stop the water leak last night so that the staff at MP Plumbing could arrive in the morning to figure out what was going on. We received a call first thing in the morning from Race. He called to let us know that he was on his way. After arriving he exemplified amazing customer service. He made us feel like we were his most important customers. After a brief inspection of the situation he quickly determined where the problem was and in a matter of no time Race had fixed the problem that we had had and he was on his way. This was the first time that I have ever had an emergency like this. I can say without question the MP Plumbing will be our plumbing contractor moving forward. In todays day and age it is hard to find companies like MP Plumbing. Thank you to everyone that helped us during this process. We look forward to being able to recommend you in the future. Regards, Scott & Kari

Very nice man.  Spent some time here.  But wanted to fix a small blockage in the kitchen with new pipes from basement on up.  We decided to get another estimate and had it fixed for 99 rather than 800.  SO get some estimates!!  Then he sends us a bill for $200.  I think not!!

They answered the phone.   They showed up on time.  The plumber was super good.  They do good work and are an honorable company.

Busted pipe in crawl space. Servpro came out to clean up water and lay plastic (They did an EXCELLENT job). Called MP to come out and fix pipe. Rob (Ron, Rod?) showed up, walked into my house (didn't knock) did not put boot covers on, lays on the floor in hallway to look into crawl space, puts dirty boots on wall (prints are still there) says...Oh cant fix it, we need plastic down and duct work out of the way, Servpro offers many suggestions as to help. He refuses to do any work even after the offering of help from Servpro. I had to leave the room, very upset. Rob (Ron, Rod) says to Servpro Tell her I wont charge for coming out and leaves. I contacted another company that came out several hours later (had to pay emergency fee) to fix pipe. He had the pipe cut out and replaced in under 30 minutes. NEVER, EVER will I use this company and neither should you!

I hired MP Plumbing for a fairly straight forward job.  Ryan came and did a professional work.
I had 2 jobs in mind.   One was to fix a leaking pipe and the other was to install a new faucet.   Unfortunately I did not buy the right faucet.  Ryan said instead of charging 125$ again, he will continue the job if I schedule him again.  I did and he finished it in half an hour and billed me only for that half hour.

Will recommend them.

Save your self lots of money! Hire a professional the first time. My brother thinks he can fix anything. If he can take it apart, he thinks he can fix it. Well, guess what? Guys don't spend 4 years in a plumbing apprenticeship school for nothing. On the job experience adds a lot too. Well, back to my brother. A leak in the wall, no problem. He proceeds to tear out the wall to fix the leak. Guess what! The leak wasn't there. So he tears a hole in the ceiling. My, my, it wasn't there either. He pulls apart the shower valve in the upstairs bathroom. Wraps it with some goo or something, puts it back together and Voila!... it still leaks. Finally we decide to call some one who knows what they are doing. We called MP Plumbing in Clackamas. They send this nice guy out right away. He knows immediately what the problem is, explains why it showed up downstairs first, fixes the shower AND finds that there was also another leaking spot, fixes it all up in no time at all. Now we have to pay for all of the damage that my brother did to all of the walls and ceiling but oh well. Lesson learned. I'll call MP first next time. NOT my brother.

I called last Friday to book an appointment and was told i was scheduled for Tuesday afternoon and that the technician would call me when they were on their way. Around 330pm I called to check status and found out the person I'd talked to never set it up :(..... The staff quickly found someone, sent them the photos i'd provided and he was here in 30min! On top of that he (Jordon) was Super Sweet, Courteous, Careful and Quick!

I love this place! I will never use another plumber. Thank you MP you are great!!!