Description
At R&R Plumbing we specialize in everything Plumbing! If you need a plumber in Temecula, plumber in Murrieta, or Menifee, Lake Elsinore, Wildomar, or Canyon Lake, or any of the surrounding areas give us a call today for the best plumber in town! From big jobs to little jobs, we do it all! Leak detection and slab leak repair - We use the best equipment and least intrusive methods to find any leak you may have in your home. Whether you have a leak under your slab or a leak in your ceiling or wall we can find and fix it! Call the best Temecula Plumber or Murrieta Plumber today! Water Heater Repair/Replacement - Do you have a leaking water heater or are you interested in going with a new tankless water heater? We provide same-day service to get to your hot water back up and running as quickly as possible. We also offer numerous tankless water heater options for any situation. Insurance Experts - We have a ton of experience working with every surance company around and we can help you make your claim as easy and painless as possible! Leaking Toilets/Leaking Faucets/Leaking Showers - Yes we fix that too! Gas Line Installation/Repair - Certified and licensed for all your gas piping needs. Tub/Shower Replacent - We can replace your outdated tub or shower typically in just one day! Garbage Disposal Installation/Repair Clogged Drains/Camera Inspection/Hydrojetting Call today to find out why we have more 5 star reviews than anyone else our area!
HISTORY
Established in 2009.
I, Ryan Ruch, started my business in 2009 in the worst days of our most recent recession. I feel that my fair pricing, extensive plumbing knowledge, and excellent customer service are the key ingredients to the success of my business. R&R Plumbing has grown to have a work load of approximately 90% repeat/referral customers which says a lot about how our customers feel about our services. Check out our reviews on Yelp, people love us on Yelp! Give us a call for your free no obligation quote today! We can often times give you a quote, right over the phone!
ABOUT BUSINESS OWNER
Hi, my name is Ryan and I have lived in the Murrieta Valley since 1991. I began plumbing in 2002 in the new construction plumbing industry. In 2009, during the slump in the economy, construction jobs were scarce, but I still had mine! It wasn't enough though, I found myself working after work every day, and every weekend, just to get by. So I got my contractors license and began advertising. About a month later, I quit my job and went all in on my new business. Since then my business has blossomed tremendously and I couldn't be happier. I am a father to two wonderful children and they are my world!
SERVICES
Emergency Services, Toilet Repair, Water Heater Repair, Faucet Installation, Faucet Repair, Drain Cleaning, Bathtub & Shower Installation, Pipe Installation, Leak Detection, Gas Line Services, Water Heater Installation, Bathtub & Shower Repair, Sink Repair, Pipe Repair, Toilet Installation, Sink Installation, Drain Installation, Garbage Disposal Repair, Water Filter Services, Sewer Services, ,
Reviews
Amy B.
05/11/2023 12:00:00 SA
So happy with Mike from R&R. We had a sink in our master bedroom that would barely let any water out and we tried to fix it a number of times Mike solved it. He was friendly and efficient and fair.
Of course, as luck would have it the very next day our kitchen sink clogged up after my husband put some chicken in the drain. R&R was quick to come out, and Mike solved the problem quickly and efficiently again.
Fast reliable, and locally owned what more could you ask for.
I had NextGen plumbers come out and diagnose a plumbing that I had already determined. I told them I was a Handiman and what I performed using a professional snake.
After they used their Camera-Snake it was determined that a backup was caused by an offset with the Septic Tank I didn't know I asked NextGen what the camera showed and where it was located, they wouldn't tell me the location of the offset unless I contracted to have them to do the repair ($6k). I told them I would pay them for using their labor cost of using their equipment but couldn't afford to pay that amount of money to fix something I could do for my own home. They refused and only charged me what I already new.
I called R&R, they came out the next day without question or negotiating what they could do, instead David Star (R&R Plumber) listened to my request and located the backup and offset using his Camera-Snake and Electronic Detector and marked where my plumbing problem was, showed and shared the camera footage with me. I highly recommend R&R plumbing, David Star listened to my needs and delivered. Thank you R&R.
Alfonso B.
03/01/2023 12:00:00 SA
David Starr came this morning with another fellow and did a great job. These guys are polite, professional and reliable.
I recommend their business.
Their cost is not the cheapest but it is worth every penny.
Thank you
David was sent over on a Friday afternoon. Short notice same day. We had 5 other plumbers here prior. Mostly flakey guys that rescheduled over and over, one caused water damage. The issue wasn't getting resolved. My expectations were low. This crew handled it. They were reassuring early on and came thru. They earned any future bushes we'll have. Hopefully not too soon.
Thanks Again!
Cimarron K.
01/02/2023 12:00:00 SA
Even though I won't be employing the company to run some new lines due of a slab leak I experienced, I still wanted to give a review. I stopped my own slab leak issue and then temporarily rerouted the cold water supply through my backyard hose bib using some pex pipe.
The business offers reasonable costs and is highly responsive. The two men who came over were extremely helpful, polite, and informed. The explanation and quote that David Starr and Trenton gave me for what I wanted were both excellent. Together, we had a wonderful time. I felt at ease with what needed to be done and how David and Trenton would approach the task because they are excellent individuals. They informed me of the potential cost, and I will thereafter get a precise quote sent to me.
On that particular day, I received several bids for the same task, but regrettably I chose another business. If I had to pick, they would have been my second choice. I won't mention the company in 3rdPlace. Funny enough, the third-place finisher is a business I have previously worked with, and they are also excellent.
Thanks for the help R&R
I like that you guys send info on when the employee will arrive, a short bio and photo. This is great and other companies should do that as well. It makes people feel more comfortable with answering their door if they know who the person is and looks like that will need to enter their household.
Bonus kudos goes out to the coolest truck accessories on the work truck. I'm a huge Disney and Star Wars fan!
Dave from R&R to the rescue again ! Came home to a pool and water coming out of a pipe in the wall . Dave came over at 9 pm fixed it and was out by 930 ! My poor house is having water issues but I'm so glad I have a reliable company that is willing to come out at a moments notice ! Thank you ! I would give 10 starts if I could !
I left another review with my previous experience with the company and their technician, Ernie. I wanted to leave my second 5 stars review with my recent experience with the company and their technician, David Starr. We had a clogged issue with one other toilet, and we decided to change it as we thought it was kind of an older model. David fixed our problem, and he gave us a recommendation to not change our toilet as it is a good brand and would work just fine. What I appreciate was his honest feedback and recommendation (he could easily change toilets and charge us, yet he was honest and helped us with being fair)
He even offered to load the new toilet we bought into our car, which was beyond sweet.
This type of behavior, honesty, and being fair is something that will definitely cause me to be a return customer for R&R. Thank you once again for helping us. Will be returning for sure and recommend this business to anyone I know.
R & R had Cristian come to our home for a free estimate for our homes 1 inch pressure regulator and 1 inch ball valve replacement after an inquiry we made for an estimate. Christian was knowledgeable, prompt and professional. The estimate was fair and we decided to go with R & R. They scheduled our appointment within the next 2 days. Christian came to complete the work with an assistant. They had the job done quickly and correctly. We are very happy with the company, service and the job. Thank you!
Today I had a leak in the walls from a backup/blockage between the washer and HVAC unit. R&R sent out David S. to fix it. David was professional, courteous, and did a great job fixing the problem. He showed me what was going on with the draining pipe with a endoscope/video. David also gave me some tips on how to prevent this from happening again. R&R Plumbing came through for me again! Truly Appreciated!
Great customer service and quick response to our needs - David Starr was great, definitely deserves 5 stars!
Their drivers are very questionable on the road. Wonder can I trust how they treat their work
R & R plumbing is the only plumbers I'll ever use. Every time I've needed a plumber they were right there for me. They were able to work with my schedule to come take care of my plumbing problems. The price they quoted me was what they charged me no surprises at the end of the job. They went above and beyond on the job they did for me. Thanks again!!
Another great job by R and R. Ryan and James were able to get a technician out on the same day. Mike did a thorough job of replacing the 50 gal water heater by himself. Very satisfied!!!
Well it's never a business you want to have to call with an emergency but if you do, you want these folks. From being helpful and nice on the phone, to texting when they are on their way, to being professional and courteous when they arrive, they have it all. It's the second time we have used them and we have been super satisfied both times. Fixed our issues both times and both times did a great job. I can't recommend them enough
Anthony D.
02/08/2023 12:00:00 SA
Quick, responsive, and pleasant experience would recommend for plumbing needs.
Showed up and knew exactly what to do
Jeff W.
02/01/2023 12:00:00 SA
I can't say enough about R&R plumbing. Came home to find water coming out from under my driveway. Clearly a leak from the main line. I connected with R&R Plumbing and they sent Javier and Zach out immediately. They were terrific and found the leak even though it was two feet underground. Lots of digging and lots of concrete cutting later, they uncovered a busted tee connector. By now, the sun was setting and Javier called for back-up. Out came Jon and Christian! Working under lights, they exposed all ends of the broken pipe and completed the repair!
This is the fourth project with R&R since we moved into our house 4 years ago. Every one was professionally done. Excellent service, fair prices. And, Ryan is always responsive if you need to connect with the owner.
David Starr at R & R plumbing came out right away when we had a leak . David and Garrett repaired the leak and I'm 100% satisfied with the work . The cost was fair and comparable to others , but the feeling of trust when someone is working at your house is the most important. They aren't there to upsell you or blow smoke on what's wrong and convince you on other work you might not need . They give you a few options and are happy to do the repairs you request .
The recent reviews on Yelp about R&R Plumbing really helps me to make my decision to use their service. Their price is fair and reasonable, Tom also provides honest suggestions to the home owner, like me, for common plumbing troubleshooting and maintenance knowledge. Very reliable and will definitely use their service again.
If you're looking for reliable and professional plumbing work, I recommend R&R plumbing. Their prices are reasonable, their office team is courteous and professional and their plumbers like David Starr, Ernie Castro and Tom Hieber are great at what they do. They're on time for their appointments, they are respectful, work clean and don't try to up-sell you on repairs and work that you don't need. They also offer a military discount, which means a lot.
Their quote for annual maintenance of my hot water heater was 3 times what other company quoted.
Esther H.
05/06/2023 12:00:00 SA
Fixed a shower valve and put on new shower head. Did the job well and left no mess. Not terribly expensive either. Has helped family too and we all agree to give them a call when needed. Thanks!
Had this company come out to give us an estimate which was good however once we were ready to fulfill the estimate they scheduled us for 2/14 and technician never showed up. So we had to follow up and came to find it was a mix up. So my husband had to purchase a new kitchen faucet which was strange because the issue was not I believe with the faucet anyway the tech came and fixed our problem and then proceeded to leave with our kitchen faucet and to this day has not returned our call to return the faucet we purchased. So I am kinda conflicted about recommending this plumbing company.
The best part of calling R & R plumbing was efficient. They answered and came out with the ability to tell me and access the problem quickly. They send a text with the information of the plumber who is coming and a bio about them. Worth the experience and customer feedback without the hassle. It can be taxing have to get a plumber but, Ernie you are awesome and the team was great.
Michell S.
04/11/2023 12:00:00 SA
After searching through about a dozen reviews, I decided to go with R & R Plumbing. I couldn't be happier! My technician was David Starr. He was very knowledgeable, fixed the problems quickly, and was very nice. I love that he took the time to explain maintenance tips to avoid and/or limit future problems. I was also given a quote for when I get to the point of needing a replacement. Thank you so much for all your hard work!
We called R&R plumbing after our failed attempts at trying to unclog one of our toilets. They were friendly and prompt with scheduling our service call.
David came and quickly unclogged our toilet for us. He was kind, shared knowledgeable tips with us, and he was very efficient.
Pricing was very reasonable and totally worth it. We would definitely recommend.
I'm giving R&R a 5 star rating although I was a bit surprised by the $250 cost for a tankless water heater flush. Service was great, no complaints. As a first time customer I felt a reduced cost would have been appropriate in hopes of establishing a long term business relationship. Just my simple opinion.
Laura M.
04/05/2023 12:00:00 SA
David & Garrett came today to replace my kitchen and bathtub faucets. They were both extremely polite, friend and easy to talk with. They worked quickly and cleaned up after themselves. They both did a great job.
I have always had great customer service from R & R Plumbing. From the girls in the office to the techs who come out to assist me.
They always are quick to respond to my request for service.
We had our toilet back up into our shower and needed someone to come out and check it. We had our house repiped by R&R last year so we called them. David came out quickly and said the issue had resolved itself. He didn't charge us for the check, which was nice! We'll be using R&R in the future!
David came out today and did an excellent job of taking care of my 2 outdoor faucets that were dripping due they were the original outdoor faucets over 20 years old which had never been replaced at my home. David is very professional, knowledgeable and courteous and I highly recommend R&R Plumbing for your plumbing repairs. I have used them for my prior plumbing jobs at my home and their prices are fair and reasonable and they are very timely, great communication, very professional and awesome plumbers.
Tae K.
12/12/2022 12:00:00 SA
I am so happy with R & R and how they run their business and the quality of their work. Back in March we installed a tankless water heater through R & R and it was a hefty investment for us (tankless waters are of course more expensive than regular water heaters). Few weeks after the installation, the water heater had issues and it was due to a faulty circuit board. I've called R & R and they sent a pro who brought a new circuit board, and replaced it with a new one, and we haven't had any issues ever since.
About 8 months later, I started smelling some gas in our garage and sprayed soap water and noticed a gas leak on the gas connector part that was part of the line (which also was a faulty leak on the connector). I called R & R and on the same day they came out, and stopped a leak, and the day after, they replaced it with a new connector, checked the leaks on other areas as well, and made sure that there are no more leaks.
I didn't notice this at first but later I found out that they also emptied out our trash bin in the garage. I am so impressed about the level of care that's humble and thorough.
Special shout out to Dan for his work!
Joshua S.
10/09/2022 12:00:00 SA
My story begins on a late Saturday afternoon. It was a dark and stormy day and as I set out to prepare dinner, lo and behold, the kitchen sink would not drain, thus crushing my family's dream of a delicious spaghetti dinner. But, as though sent by a heavenly messenger (or a phone call), did a Plumbing Warrior appear, out from the stormy rains and claps of thunder, and with a swift stroke from his mighty Drain Auger, did he cleanse the foul blockage of the kitchen sink, and thus were we able to enjoy a delicious spaghetti dinner. The Plumbing Warrior, after accepting a modest fee for his service to our noodle-y cause, left and there was peace throughout the land (kitchen). Though he was here but a short time, the legend of Brandon the Plumbing Warrior shall live in in this family for generations to come.
Less Cheesy Review: On Saturday, my Kitchen sink backed up as I was getting started on dinner and I'm completely hopeless with plumbing issues. R&R was able to send out Brandon that same day and get it taken care of immediately, even in the middle of a super sudden thunderstorm. Amazing service and fairly good prices for the quality of service. Will definitely be calling again for any future plumbing needs. Thanks, R&R and, especially, thanks, Brandon! Also, I hope this review was hammy enough for you. :)
I really appreciate David as well as Garrett . I will get in 5 stars. I had just taken My mother who is disabled to an appointment was running late. :( I placed the phone call to their office and let them ouknow that I was going to be 20 minutes late. When I got home they were there smiling at me waving at me like is this your house do you want me to move my truck. Oh yeah did I forget to tell you that they did a wonderful job of putting in my hot water heater. I will recommend this company Thank you David and Garrett you guys did an amazing job.
I messaged through Yelp on a Friday morning and they responded almost right away. After a brief call to describe my issues in more detail, they scheduled me an appointment for Monday morning. Tyler was the plumber assigned to our job and he was great. Arrived on time and was able to quickly assess and resolve both our issues. He replaced our kitchen faucet and it now works great and we are super happy. I feel the cost was very reasonable, and appreciate how Tyler listened and answered all our questions while giving great tips for maintenance. My overall experience with R&R was fantastic and if you are looking for great service, reasonable costs, and honest work, I recommend you give them a try! Thank you Tyler and R&R!
Luis A.
12/08/2022 12:00:00 SA
R & R has came out a few times over the years to fix water heat garbage disposal two facets one outside facet water regulator all have been good
Today was shower handle leaking
Rafi and his partner were friendly professional got to fix the issue and explain how it need to be done in a timely manner.
Thank you
Genevieve H.
02/09/2023 12:00:00 SA
Tyler was our plumber for R&R and he was excellent. Great quick professional service. Would highly recommend him and R&R plumbing to anyone. Will be calling him again if we have any future plumbing issues.
Vickie B.
09/09/2022 12:00:00 SA
Our water heater went out on us, we called the office and they were able to fit us in between 8-12 that day!! Javier gave my husband 5 quotes which he was happy about! Hubby chose a plan and they ordered a new water heater and was installed before the day ended!! I wasn't here but my husband said it was 5+++ stars 100%
Thanks R &R for the quick response and installation!!
Azeeza A.
04/08/2023 12:00:00 SA
I had a slab leak in my house and Chandler was great! I highly recommend this company for any plumbing work needed. They are professional, understanding and provide excellent customer service!
I recently used R&R for a water heater replacement and to install a Halo 5 Water Conditioner. The tech (David) was very nice, helpful, professional, and efficient. I haven't had to call them back for any warranty-related work/issues, but if that day comes, I expect the great service to continue.
The water heater seems to work wonderfully and efficiently so far, and the conditioned water tastes and feels great!
Finally, their communication via Yelp was prompt and professional. (It really bugs me when I contact companies via Yelp for a simple question and their response is please call our office. If I wanted to talk over the phone, I would've called in the first place)
Anyways... I strongly recommend R&R :)
Kris S.
09/02/2022 12:00:00 SA
Would use again. Would recommend.
Very fast, good communication, great service, very fair prices.
Our water heater broke down and my husband called around for multiple quotes. He said a lot came out sounding like salesman, and the only ones he felt comfortable with was R&R Plumbing. Raffi came out, gave him a quote, thoroughly explained to him the options, and we agreed to proceed. They came the very next morning and got it all set up. Raffi showed us the upgrades, and he made sure that we weren't left with any questions. Highly recommend them, very reasonably priced and good people!
Christian of R&R Plumbing came out on time and spent two hours diagnosing the problem with my shower. As it turned out he needed to order some parts that he didn't have on his truck. He came back as promised the next day and fixed the problem in a little over three hours. We discussed the coast on the first day before any work was done so I knew it was going to be expensive. All in all, I am satisfied with the way the job was done.
Once again, 5 stars for R&R plumbing.
Our garbage disposal died and we thought we'd install the new one ourselves. The old disposer was frozen to the sink! We called and scheduled an appointment for next week as we weren't really in a hurry. David and his partner came out 3 hours after I called as they finished another job early!
2 strong guys were able to get the old disposer out and install the new one in a very short time. Thanks so much for incredible service and your friendly helpful attitude. Also thanks so much to the dispatcher for the early visit. We will always call R&R whenever we have a plumbing problem.
Woke up with no hot water, thought possible pilot had gone out. Checked and didn't see one but couldn't get it to relight either. Called R & R had someone come out same day.
Javier and Garret arrived and were very polite and professional. Checked the water heater and saw the pilot issue also. They able to get it relit, however it would go out a few seconds later.
Javier explained what could do, but would have to order parts, wait for them, and install. Considering the fact the old water heater was going on 15 yrs decided to just replace. Also Javier explained if kept the current heater would have to add new CA compliant extras that weren't in the existing heater since are in process of selling our home.
Javier said they have new heaters back at shop and left to get one to install. Once they returned it didn't take Javier and Garret long to remove the old and install the new. With both the CA required equipment and new screw on attachments for the pipes.
When the old heater was removed also saw corrosion on the top, and where the pipes go into the tank so was just a short amount of time before tank failed completely.
Old tank was taken away and area cleaned up. Awesome job, also should add had a late appointment time and they stayed to complete job well after 9pm. Wouldn't hesitate to call R & R again if needed!
Camryn C.
04/10/2023 12:00:00 SA
Called to get a quote for a sink to be plumbed and faucet installed. We've had them out before and had a good experience and this time was the same. The quote was 1/4 the price of another company and the work was done quickly and efficiently the same day! Daniel is great. Communication from the company was awesome. I love the reminder texts. Will only be calling them from here on out if I need a plumber.
I had a slab leak in my home. I called R&R and they were very responsive and quick. But when the plumber got here, I asked for a copy of the quote so I can send to my insurance company. They charge $250 for that copy! I have had several other local plumbing businesses come out and not one charged for a quote.
Have used Ryan and his crew for over a decade! I will never call another plumber. The best and most honest around!!! I refer them to anyone that needs any type of plumbing work done! Thanks R &R!
Recently used R and R for installs and they did a wonderful job. On time, the install were done correctly, and the personnel was experienced and cordial. I would use them again anytime. That said, they might be a little more expensive than others.....but in my estimation well worth it.
Kim A.
04/06/2023 12:00:00 SA
David Starr came out to do some work. He was very nice, knowledgeable, and professional. I will definitely use this company again.
Dr. Lisa D. P.
04/02/2023 12:00:00 SA
I hope this information will be helpful to others with a tankless water heater. Our manufacturer allows only authorized plumbers to service our water heater. I learned this after speaking to another plumber. This company was going to charge us thousands of dollars for a new water heater for a maintenance issue that costs us a few hundred dollars.
Dave B.
01/12/2023 12:00:00 SA
A great company and very responsive. My plumber for life, they say things come in 3, and the final issue was my hot water heater leaked. R&R replaced it the next day. Great service, thanks Dan.....!!
David Starr found the problem and went over and beyond to make sure everything was good to go, put back and cleaned up. He was professional, polite and a pleasure to work with! Highly recommend and will work with R&R Plumbing again! A++ service!
I called at 9:30am asking about a shower valve issue, she said we can have someone out between 10-2pm, he showed up right at 10. The service is awesome, the follow up (text, email), the prompt service and help, you couldn't ask for anything better!! Thank you! We will 100% call for all our needs
My kid has discovered the pure joy of flushing large amounts of toilet paper. The resulting clog was too stuck for even my lauded plunging skills. I called R&R as the best reviewed plumbers in my area and they were able to get someone out the next day to give an estimate.
I got a text from R&R with a bio of the plumber coming so I would know who to expect. Ernie and his apprentice were on time, professional, friendly, and very knowledgeable. They took a look at the issue and another item I had been putting off and worked up a few quotes to cover any circumstances they might encounter while trying to clear the line. Prices were fair so I signed and they got to work.
20 minutes later they were done with the clog and got me a follow up appointment for first thing the next day to take care of my other issue. Again, Ernie and his apprentice showed up on time and had the work done quickly.
Considering service calls are usually in response to a problem, I recommend R&R not only for the work performed and value, but for the ease of mind and they give you throughout the whole process.
Michelle R.
01/11/2023 12:00:00 SA
Woke up to a back up in our plumbing, called them and they were able to come out the same day. They ended up coming out early, communication was great and David did a great job! I would highly recommend them!
Very honest and excellent service! Tyler came to fix my running toilet, he found that it was only a pinched tubing in the tank, he fixed it, and didn't charge me! That is honesty at its best!
I've had two great experiences with this company. They are the shining example of what other service organizations should be. Thank you Raffi and Brandon!
This company is the gold standard of plumbing companies!! Reliable, affordable, kind, efficient and knowledgeable, all of our neighbors also use them because we know they will send out great people to take care of us! We appreciate you so much, R&R!!
Aaron M.
02/11/2023 12:00:00 SA
Our water heater had gone down and R&R came to the rescue replacing and installing a new water heater the next day at a fair and honest price for their work. Definitely recommend them for your water heater needs.
R&R Plumbing was recommended by a friend a few years ago... it was a great recommendation. Fast & Friendly response. We always ask for Chandler. He's kind, friendly & knowledgeable. We highly recommend R&R Plumbing
Claire S.
11/07/2022 12:00:00 SA
David and Zack just finished cleaning my patio drains right before the rain is coming and I am so relieved and delighted. They came for a quote promptly, the price was excellent. They understood what I wanted and were back within the hour and on the job. A previous company had hit a snag and said I might have to dig up the line. David had it clear in 20 minutes and proceeded to clear all the other inlets on that side of the house. With time left over, he cleaned the drains on the other side of the house also. Their clean-up was great. Rather than washing the debris back down the drain to the street, they vacuumed it up and hosed everything off. Now I can enjoy the rain without the backyard flooding. They are in my address book so I don't forget who did that super job in a few years when I'll need them again.
Nicholas C.
03/07/2023 12:00:00 SA
David and Garrett stopped by my place today to look at and service a few things. They were very courteous, knowledgeable, and offered great advice. I highly recommend R&R Plumbing!
The sinks in my master bath were draining slowly. My home warranty sent a plumber who ultimately said problem couldn't be fixed without drilling into the dry wall and installing a clean out. My sinks went from draining slowly to not draining at all. After seeing all the great Yelp reviews on R&R, I immediately called and was able to get a Saturday appointment which worked great given my work schedule. David Starr tried snaking the pipes and immediately was able to tell me why it was a more complicated blockage. He ultimately tried another method that cleared the blockage the snake couldn't get. Best of all I didn't end up with any holes in my wall. I would definitely use this company again although I hope I don't have to!
Honest and reliable! David Starr, field technician, helped us with a few outside plumbing issues and turned out the low h20 pressure issues we had was simply our old hose.
The last company we had out never resolved our water pressure issue, charged us for a new regulator but couldn't figure out what was wrong with pressure on the hose bib.
Now we know! Thanks to David. :)
Diane G.
11/04/2022 12:00:00 SA
They've done good work for us before but are Overpriced at the high end $300 to replace a garbage disposal that took 1 hour. Updated: . The owner Ryan returned $100 for overcharge and personally came to look over the job. Very professional!
I am the manager @ a Mission Hills Mobile Home Park in Murrieta. We had 5 water meters that went bad and needed replacements quickly. They responded quickly. David was the designated plumber who was dispatched to our site. He Gave me a great quote and came prepared to do the work immediately. He was professional, conscientious about providing not only great service but a job professionally done. I would highly recommend this company and will ask for David on future calls for service needs. Highly recommend.
Dan showed up on time, provided a reasonable estimate and came back the same day to perform the repair. I highly recommend R&R Plumbing for all your plumbing needs.
Everyone we dealt with were super professional, friendly, and knowledgeable. Educated us about water heater life cycles and provided multiple solutions for our situation. Will definitely call again when needed!
Emily A.
01/12/2023 12:00:00 SA
We called R&R Plumbing for our stubborn clogged kitchen sink. David came out the next morning and was prompt and friendly. He fixed our issue quickly and cleaned everything up nicely. I also liked the text you receive when your technician is on the way with a photo and short bio. Thanks for the great service.
Natalie B.
07/09/2022 12:00:00 SA
Halfway through our major remodel our contractor quit. We needed someone to come in and finish the plumbing. I called R&R and they were able to send someone the very next day. Their quote was very reasonable for everything that needed to get done.
It took a couple of appointments but Dan got everything thing done and we couldn't have been more pleased. He was very pleasant and easy going and made sure we were satisfied with everything.
A few weeks later our shower seemed to have a clog. I called R&R again and they again were able to send someone out to assess our drains. David checked our showers and toilets and determined where the clog was and got it cleared no problem.
I highly recommend R&R.
Great service, great communication and extremely professional and funny.
We had RR commit the next day! Performed great work.
On the other hand. The price is very expensive.
The saying goes though, you get what you pay for.
They warranty the work they perform if anything goes wrong. That's a good feeling.
I will for sure use there services again. I'd recommend you do the same.
R&r plumbing was out at my home to install a new faucet. The day after the installation I started noticing that the faucet had very little water pressure I also noted that the handle which turns the faucet on and off was leaking. I looked at the instructions of the faucet and one of the things that it indicated was that the water lines should be flushed before running the faucet. Apparently by not doing that according to the manufacturer the plumber damaged the cartridge thereby causing the leak. The slow water flow was due to debris in a filter that the second plumber that came out from r&r could not find. He argued with me that there must have been something wrong with my lines and asked me if if we had a water softener and all these other questions. They also concluded that I should probably just get another faucet because this one was not good. Once I called the manufacturer they were able to give me instructions on how to clear out a filter which made my faucet work perfectly well. The manufacturer will be sending me a new cartridge for my faucet as it has a lifetime warranty. I was very disappointed and r&r plumbing because I've used them many times in the past and I probably will not be calling them again.
Every single time I used R & & plumbing I always had a great experience. This morning Brandon Gerard came to our home because one of the bathrooms had a leaking pipe. He was VERY respectful when I asked him to put on the booties over his shoes. He explained the problem to my husband and I and made some recommendations. He was punctual, professional, and reliable. It took a couple of days before R&R sent a plumber out to us but that was my decision to wait instead of calling someone else. Thank you for a great service.
Had a great experience with R&R it was our first time using them and Daniel Clary came out and he was extremely friendly. He's easy to talk to... and very good at explaining the situations and the best outcome for it. He was overall a great person. They are very lucky to have a person like that because you don't see those type of ppl much in this trade. Ps.. they where able to come out the same day my issue occurred! I will definitely use them again and request him.
Lori C.
03/11/2022 12:00:00 SA
They were fantastic. Never tried to sell me something I didn't need like other companies did.
Customer service was good b
Paolo D.
03/12/2023 12:00:00 SA
R & R installed a whole home water filtration at out home. They explained very well since when they showed up for the estimate what they would have done. The work was executed exactly as planned, even faster actually. Cassidy has been great both in doing the work and explaining us step by step everything and providing useful tips.
I am always impressed by R&R. They are reliable and affordable. They answer the phone and call you back.... even on a Sunday I was able to get in touch with someone to schedule when a water heater went out. They have installed laundry sink plumbing, 2 water heaters, water hammers, and repaired a shower valve for me at my home and rental homes. They give good advice and do not cut corners. I will continue to call them for all my plumbing needs. I highly reccomend them!
Christopher G.
09/06/2022 12:00:00 SA
We had a garbage disposal that appeared to be completely fried and they gave me an estimate over the phone it was reasonable I agreed to it and they came out same day and were able to get my existing disposal freed up and working and save me a few hundred dollars of buying a new one I highly recommend them and I will be using them for all my needs in the future
Dunstan H.
03/06/2023 12:00:00 SA
After the other unreliable plumber that didn't showed up on time to another good plumber Chandler that is very professional and local. Showed up in time that was promised and get the estimate right. Most of all explained to me what happened with my outdoor faucet. Get the job done right and finished quick. Thanks, Chandler
Brandon O.
10/05/2022 12:00:00 SA
Had an emergency after my HOA did some work and my water heater wouldn't light. They came out a couple hours after I called and informed me of my options. I choose to replace my heater. They were able to do it that evening but I worked so they fixed it next morning.
Great work great service
Arrin B.
03/06/2023 12:00:00 SA
Ernie did a great job explaining the issue and provided possible solutions. I will consider the options provided.
Cassie D.
01/04/2023 12:00:00 SA
We had such a great job done on our house. We had a slab leak and David Starr went above and beyond! He was able to get the job done efficiently and effectively! This was our second time using R&R plumbing and every time has been the same amazing work! David really helped our family out and communicated well with our family. Very grateful for their help.
R&R plumbing was great! I was hesitant to call a plumber because I've been burned before, but not the case with R&R! From the start they were quick to respond and quick to provide an appointment! I was notified at the top of my morning of the technician being on the way. They provided his photo and name, which I appreciate because i knew who to expect. The technician, Juan, was great! He was polite and explained the work and the best plan for my needs. He did not over sell to me, instead, he listened and offered solutions! The ease of working with R&R and Juan was the best part, the reasonable price was an added bonus!
I hope to not have unfortunate plumbing problems, but If i do, I will be returning to R&R!
David came out today to give me an estimate on various plumbing needs I have from kitchen sink and toilet installation to a leaky faucet in my son's bathroom. David was friendly, answered my questions and provided a quick, fair estimate. I definitely plan to use R&R and have David complete the tasks.
Mike D.
02/11/2023 12:00:00 SA
R & R what can I say responded immediately Tom & Joey showed up as scheduled, work was clean and concise I would highly recommend R&R for all your plumbing needs. Thank you R&R
R & R Plumbing has amazing reviews, and now I know why. I called R&R because of a leaking shower and toilet. With my initial call I was struck by their sincere customer service. I soon found out their plumbers have the same work ethic. They were professional, knowledgeable and reasonably priced. Everything about the this company is impressive. I want to send a special thanks to Christian, he is truly a genuinely nice person. He completed my repairs, did excellent work, and left the work areas spotless. I would highly recommend R&R for any plumbing issues.
I called R&R Plumbing due to an emergency with my downstairs toilet and shower, which would not drain. David Starr the technician who came to my house was super awesome. He has great costumer service, explained if plan A didn't work then he'll have to go with Plan B, which was more expensive, but had to be done if needed. He explained throughly so that I could under the process, showed me how backed up my toilet was with the camera. The pricing was very reasonable, I will continue to use your services if needed. Also the technician that was with David was great as well. I did not catch his name.
Thank again!
Ashley T.
02/08/2023 12:00:00 SA
David Starr and his partner (I didn't catch his name) were nice, super knowledgeable, worked fast and cleaned up behind themselves. I had been calling around all morning to get quotes and everyone was giving me long wait times. R&R dispatched David and his partner , who arrived in less than an hour plus were able to fix it on the spot. We accidentally screwed a bolt into a vertical pipe in our downstairs bathroom. I was super stressed that there was some kind of water damage. Luckily that wasn't the case and David fixed it. I'm more than thankful for these two. If your needing any help request David and his partner. They honestly deserve a raise.
Called mid morning and Juan was here around noon, very polite and professional . He was able to fix my problem and was complete in a very reasonable amount of time. I will use them again in upcoming projects!
Brandon was great!! My water heater was off after the big rain we had. I was not able to restart it and i called them. He came in right away, showed me how to start, ensure that there was nothing else wrong and requested only a handshake as payment.
David and Zach were awesome! We needed help with a clogged tub and a broken garbage disposal. They arrived early and worked fast. They were polite, friendly and efficient.
Great job Javier!! You guys definitely have
Good pricing
Good customer service
Fast response time
Thanks for everything. I will definitely use R & R again.
Crystal A.
08/10/2022 12:00:00 SA
Reliable and great communication. They text you when on their way and with pictures after also. Recommend them! I forgot the name of the tech we used but he was friendly & straight forward too.
Tabatha C.
10/05/2022 12:00:00 SA
Excellent service! David Starr came and fixed my problem. He and his apprentice were very friendly and explained everything. I had an appliance guy coming the next day to fix my dishwasher but the plumbing problem they fixed ended up fixing my dishwasher problem as well. Also cleaned up after they were done. No mess and everything worked great. I would definitely recommend David Starr to come and do your plumbing work.
Chris W.
10/01/2022 12:00:00 SA
Best service call from a plumber I've ever experienced. They scheduled it for the same day and the technician, David, actually showed up early. He explained everything thoroughly including the cost, which was very reasonable. David was very professional and very skilled. He knew exactly what to do even when we encountered a few unexpected surprises. He cleaned up everything when he was done and gave me a lot of advice on things I could do to improve the drainage in the future. I will definitely use R&R again for any plumbing needs and will specifically request David.
This company is top notch. First, there customer communication is above all others I have seen. I called for an appointment and explained we had a potential sewer issue. I received within a short time a text plus an email with a reminder of my upcoming appointment. Before arrival of the technician, I received a text with a bio on David our technician. He assessed the situation
and within minutes explained what the problem was. It was the P-Trap. He was polite, knowledgeable and courteous. While he was here I showed him another issue we had. He explained what needed to be done and sent me estimates within a short time so I could decide when I wanted the work to be done. I would not hesitate to recommend R & R Plumbing and David their technician.
R & R Plumbing is my go to for any plumbing issues! This is my 3rd time reaching out to them. Our water heater needed repair and their technician David S. was great! He explained the problem thoroughly and what needed to be done. Luckily they had the part in stock and he was able to complete the repair today. He was a pleasure to speak with and very professional. I have a few other projects lined up and will definitely use R & R Plumbing!
Spencer R.
07/07/2022 12:00:00 SA
Dan came out to our house and provided valuable insight regarding us wanting to replumb our kitchen for an ongoing remodel project. Dan ended up completely re-piping our kitchen so we are worry free. The price was fair, the work was clean and showed up on time and cleaned up his mess. To the owners of R&R plumbing: Your guy Dan is clearly an asset to your company.
Rafi is the man! Had a couple of drains we needed capped off so we could get rid of two unwanted sinks and he did an excellent job!
Raffi found the problem and did a nice, clean repair. Great job!
It turned out to be a little more complicated than expected, but he had the parts, explained the problem and repair and knocked it out.
Awesome company. Don't go anywhere else. Our house is 30+years old. Needs help and we always call R&R. Just had Brandon here. He explained the options for our slab leak. Very thorough explanation and polite. We put our trust in the company
We had great service from David and his apprentice Trenton today! They were able to quickly unclog one drain and clean out a slow draining shower drain. This was our first time calling R&R and
I appreciated getting a text message introducing David before he arrived. David was personable and professional. He worked quickly and they left our bathroom areas clean. Will definitely call R&R again.
Chandler at T&R Plumbing helped our behind the wall leaks! He was able to repair the faulty shower valve and install a panel door for future access. He was awesome and knows his stuff! We had him install another access panel for our other shower. R&R Plumbing has a great team and are extremely helpful and makes the repairs in a timely manner! Couldn't recommend them more! Always available and ready to help!
David G.
08/11/2022 12:00:00 SA
Thought I had a drain problem to the street that somehow tied into the sprinkler system. Brandon came out and found that it was actually the sprinkler system at fault and while he was not able to fix it since it is a landscaping issue, he was very nice and troubleshot the issue to verify that it was not the drain. The service appoint was free even though he did a through job of troubleshooting the issue.
Another excellent job by these guys. We had a leak in the house, dripping from upstairs to down. Called R&R and within a few hours Daniel was out, inspected the issue and found the damn leak with only having to cut a small hole in our ceiling. The leak was in a very hard to get to spot but he fixed it quickly and professionally.
We experienced an issue with a bathtub drain clog. Contacted R&R Plumbing Inc at 9:00 pm on the Oct 25th via internet. Received a message to leave contact information and they would contact in the AM of the 26th to schedule a technician visit for the next day.
Promptly received a phone call to set arrival time of technician, they arrived within the window they had provided.
Technician Chandler Horsley proved to be a true professional, figured out what the problem was and was able to open up the drain in less than an hours time.
Highly recommend this service business and personnel associated with it.
Once again they came through for me. Called on a Sunday and they came out with the time that was scheduled. My tech Javier Alonso explained my options and he put my mind at ease. If you were to look up worry wart my picture would be right next to it. Javier definitely put me at ease. So thank you again for the awesome service!! And also being honest and professional y'all are!!
Alex W.
02/07/2023 12:00:00 SA
Daniel came out on short notice on a Saturday and was honest, quick with the repairs and gave me a very reasonable price. You can tell he loves what he does and takes pride in his work. I highly recommend R&R and if you see this make sure to request Daniel!
Mike Z.
12/04/2021 12:00:00 SA
I've used R & R Plumbing in the past and have always been happy, this time was different! Jimmy, the technician, arrived on time, greeted me by name, and was extremely positive in his mood for the day. I showed Jimmy what was needed, and he listened and continued on with the repair. The repair took less time than I anticipated, and everything was put back into place when he was done.
Will DEFINITELY use this company again in the future.
These guys were very responsive. My disposal went out and dishwasher backed up. They were at my home within 40 mins of calling. Work was clean and professional. They are a bit pricey. Good thing is...you get what you pay for. I'm willing to spend a little more for a responsive and professional repair. Thank you R&R!
We called R & R Plumbing to have 5 new faucets and a garbage disposal installed after new countertop installation. We needed some drain work done as well. Our technicians, Raffi and Adrian,
arrived on time, were knowledgeable and cleaned up after themselves. If we need plumbing in the future, we will be sure to contact R & R.
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