Best Pipe Repair in New York NY

Was able to get an appointment easily to replace a water heater. The team turned up on time, were professional and got the job done efficiently and when they were done, they explained everything to me. Would use again

I need to get two bathtub clogs fixed in our new apartment and it was done quickly and professionally. I got a call within minutes of submitting a request for a quote, the price was reasonable and on the day of service, they came on time. Even texted me a heads up when they were on the way.

My go-to plumber from now on.

Our sewage was blocked. What a mess I had in the basement. I was in a real jam called at 6pm they were at my home by 7pm. Would have had to wait until next day elsewhere. Really saved my a$$. Would of not had water until next day, with tenants complaining and two small kids of my own.Really appreciate them doing the work so promptly and professional.

Mike is responsive and professional. He made time to come to my building on a Saturday and quickly diagnosed my boiler issue and provided me with a competitive and fair quote. One of my favorite things about Mike is that he PICKS UP HIS PHONE, which is not common. He was accessible throughout the process, and although I ended up going with someone else who was closer to my neighborhood, I would definitely hire Mike in the future if the need arises. He's a good guy and this is a good company.

Tim is great. He is very professional and reliable. He arrives on time, gives honest consultation, and gets the job done quickly.  Will definitely hire him again!

I didn't know plumbers could be so good ! He was lovely and courteous! His price point was great, and he was super honest. He is knowledgable and hard working. He was also able to come same day for the same price ! Don't go anywhere else; Robby is your guy ! Thank you

Desperately needed a plumber on a Sunday and my super was no where to be found. Olsi immediately called me back and was at my apartment within an hour. He unclogged my toilet within 2 minutes. Extremely fast, reliable, and affordable. Highly recommend!!

The job was not completed properly for my boss. After the bill was paid in full, I reached out to Christopher Marcel and told him the toilet was not flushing. I sent him vidéo my boss had sent to me. I asked if he could return the next day to fix it since he had offered to do follow up for free if needed. He was immediately agitate and told me he broke his foot. I asked if he had someone else he could send and he got pissed and hung up.

The job was not completed properly and now we will have to pay someone else.

Christopher, I'm sorry to write this and I hope your foot heals quickly. But your conduct was not professional. And it has NOTHING TO DO WITH THE COLOR OF YOUR SKIN.

terrific guys! they fixed my daughters water heater and came on time!! He was a super nice man also!!

Sergey did an expert job identifying and fixing a leak in our basement ceiling. Very honest and easy to work with. Highly recommended.

Used for 2 projects, one for leaky sink and another for leaky sink and clogged drain.   He is very respectable person who gets the job done right and fast.  I would call again for any future plumbing issue.

Amazing!! Hands down! 24/7 checked! Good communication - checked, excellent customer service - check ! Candance was a pleasure to talk to and she was incredibly helpful! Will definitely use them again and do recommend them to other yelpers

Robert was professional and timely. He did a great job and was able to get the job done in one day. Great quality work and affordable price.

Incredible response time and customer service! I requested a quote on replacing my hot water heater, and Hassan responded immediately over email. Then, he called me and gave me a very detailed estimate with different prices for different size hot water heaters. I had other estimates in the same price range from other businesses, but I decided to go with Hassan because of his fast response time and personal touch with the phone call. I'm so glad I did! He was at my apartment the very next morning, replaced my hot water heater, removed the old one, AND send detailed photos of the job (since I was at work). I will never use another plumber again! Fabulous service!

Arrived promptly and very professional. I worked with John, would absolutely recommend these guys.

Great quick service and pricing. I left it up to my husband to call plumber for our slow draining master bath which drank no longer worked. And one day it took hours to drain and our pipes were making noise with water running for long period.

I messaged 718 on a Sunday night and got a response within an half hour that their office would call in the am. They called at 830 ( I had my phone on DND) so called back about 930 and two guys here by 1015. They were so nice and efficient. Price was lower than my estimate and even lower with cash!

I will be calling 718 for any plumbing issues (hopefully don't have any) but highly recommend!

Had a sewer line clog and Safeway was there in less than 2 hours to help fix the issue. Great service, great price, and very friendly. Will 100% use again.

Update: Our sink is now fixed. Also, our bathtub was snaked.  The first visit was on a Saturday night. Follow up to do the job was on Monday.  We could not be happier.  These guys really are special. First visit was from the owner himself. The installation was performed by Miguel two days' later.  Excellent service. Eternally grateful!

When my shower started putting out only boiling hot water with no way to adjust it from the handle I suspected my shower cartridge (The piece behind the handle that controls water pressure and temp) had gone bad. Having experience changing them before I took a crack at my Kohler shower fixture. After an evening of trying just to remove the shower handle and bonnet that wouldn't budge I knew something was off and I didn't want to apply unnecessary torque potentially cracking a pipe or worse behind the wall. Time to call a pro...

I put the word out on Yelp and Tom's was the first to respond (within 20 min). He communicated over text with a quick estimate and availability. A few texts back and forth gave me a good feeling so I scheduled for the next day. I was really impressed with their efficiency and communication, while the 3 other plumbers all responded with a give me a call (ain't no one got time for that) Tom's Plumbing and Heating Services was hustling!

True to form they showed up at 10am (right at the start of the 10am-12pm window) got started right away. I felt relieved and concerned that he also struggled a bit to remove then handle/bonnet - the reason was poor initial installation. A knucklehead tightened and skewed the piece on incorrectly. Once removed it was determined that the replacement shower cartridge I bought (not being able to see through walls I bought what goes with the current model, mine was an older one). He tried to fix the existing one, but to no avail. He went to try to get the part locally, but only one half (this model has two pieces instead of most that have one cartridge). Tried to see if installing that would fix the issue but it needed the other half because water was still not adjustable. He ordered it and said he would come back when it was in.

He got the part the next day, came to install the following morning and got everything back up and running perfectly. The price was on target with the original quote, but extra to cover the unexpectedly purchased parts. This was a fantastic experience where it pays to have straightforwardness, experience and efficiency doing a job - especially valuable traits when it comes to plumbing. I would not hesitate to call Tom's again and plan to soon with some other projects I have in mind. HIGHLY RECOMMEND!