Best Plumbing Services in Chesapeake, VA

Outstanding service!!! I bought a new hot water heater from Home Depot and had a local company come out to install it. Two days later my unit was leaking and after that company came out to trouble shoot I was told the worst and how much it would cost since the unit was bad. Remember, I said new unit from Home Depot so I called the warranty company and here comes John from Dynamic. John basically discovered that I was about to be ripped off.... No new water heater needed only the touch of a true professional and my family and I are completely satisfied. If you are looking for some down home straight up quality customer service; look no further that Dynamic! They are my go to from here on out and I would recommend them to anyone in need.

James/fully satisfied customer!!!

Mark has done a terrific job working with our contractor on a master bath renovation.  Due to a complex layout, Mark had to make a couple of trips and was always on time, neat and thorough.  I'll never need to find another plumber - Mark is easy to work with and his prices are fair.  Couldn't be happier with his work.

Pipe burst underneath my slab in august 2020, came out immediately and pinpointed the problem.  Repairs were done and the best service I have ever received from any housework

Showed up on time. Quickly discovered the problem and showed what was creating the leak. Was able to fix it in under 10 mins and explained why the leak existed. Dave was an excellent communicator and an even better person. Will be calling them again with an plumbing issue I have and recommending them to others. Couldn't have been more pleased

We found Ken and Kevin were excellent. Ken came and did a full estimate on all the work we wanted and we had the quote the next day. Kevin came out to do an immediate change of our kitchen faucet, very friendly, and worked quickly and thoroughly. We will definitely use them again. I jokingly mentioned to Sara that works at the office that we were down to our last roll of TP and could not find it anywhere. She emailed me shortly after and said to stop at the office and pickup some. When I got there she had 6 rolls, I started to take one and she said, no take all of them! So very kind and what a blessing! Wonderful company with kindness and compassion AND quality work and professionalism.

We took a diverted with many parts and several of the staff worked on our issue and solved it without us needing to buy any parts. They were so customer service oriented. I highly recommend them.

Very nice people.  Installed my tankless hotwater heater for a very reasonable price and did it quickly and properly.  I would definitely recommend them.

Had a clogged sink, which required snaking. Quoted 150 but clog was more in-depth, and was charged more, perfectly normal. The first day cost me 300, then said he had to come back the next day which cost 300 more. Was some shady pricing. In total cost me $600 and the drain was still clogged. Called the rotor-rooter company after 5-star plumbing and the guy unclogged it in 10 minutes which cost $420.  I would not recommend 5-star plumbing, I believe the plumber to be inexperienced and slightly shady in pricing. Stick with the pros

Reply to owner: I see you changed your first reply which is fine ( in photos). If you no longer wish to refund me.  To reply to my issues: you said a price via text of 300 dollars then sent me and invoice for $360,( in photo) citing you checked the pipes. Only after being confronted with the issue, did you come up with I went over the rental time for the snake, therefore I would be charged This is my issue, besides another company coming in and resolving the issues in less than 30 mins. You told I had a collapsed pipe in the front yard (photo), to which roto-rotor found no evidence.(photo)

Got an estimate from TCP plumbing to re-pipe my home. Selected them and scheduled for March 11 at 8am to have the work completed. They called at 7:55 to tell me that my technician had a family emergency and had to go out of town. They rescheduled for Tuesday, MARCH 16 (TODAY) AT 8AM. I am still waiting for someone to show up (9:22am). I called the office and left message for them to call me, but no call back and now when I try to call their office I get a message that they are not accepting calls. Horrible company!!!  No call, no show and my house is torn up with furniture moved, bathrooms cleaned out, plastic covered furniture, etc. to prepare for them. I would give them a minus 1 if I could. Would certainly NOT advise using them!

I have not used this company for heating or air services, and NEVER will! I was almost ran off the road by one of their employees, who was purposely riding my tail aggressively through multiple lights. He became more aggressive when I signaled him to back off and almost slammed the back of my car when I had to break for a car in front of me! This is not the kind of person I would EVER want in my or anyone else's home, and do not appreciate the fear he caused me, my children, and my handicap mother in the car with me! Maybe they should be more careful about who they hire!

While the technician who came out to do a MINOR repair under our kitchen sink was professional, the owner and company itself is horrible.  I called to have a leak under our sink repaired and they sent out a technician the following morning.  Within five minutes, he discovered the issue was a cracked T connection.  They did not have a replacement part on hand, so they had to run back into town to get the part.  When he returned about forty minutes later (we live about fifteen minutes from town), it took him less than fifteen minutes to replace the part.  I asked him before he left if they do estimates as we had a new tub that needed to be plumbed.  He said they did and then spent the next half hour to forty minutes looking at what needed to be done and taking pictures on his cell phone for the boss to look at.   He took no measurements.  When he left, he said the invoice for the job and the estimate would be mailed to me within a few days.  A couple of days later, I receive a bill for $230 broken down by their $110 hourly rate and $10 for the part.  On the invoice, it states that hourly rate included the time it took to look at what needed to be done under the tub but no estimate was provided.  When I called the office to ask about it, I was told they charge their hourly rate from when they leave the office to when the job is completed (this was not mentioned when I inquired about an estimate).  I said that was fine, but I was being charged around $55 for an estimate I never received and wasn't happy paying that much for services they didn't perform.  Two days later, the owner called me and said he did the best he could for me and that modular homes are hard to work with.  He refused to give me the total for the estimate over the phone, saying he couldn't remember it offhand, and that it had been mailed out to me.  Later in the week, I opened an estimate for $1540 with NO break down of parts, materials or labor costs - just a vague to-do list for the job and the total amount with portions highlighted for me to sign on the contract.  When my husband called to figure out why there was no break down of anything, the owner became rude with him and said he couldn't break it down any more simply than he already had and that it was just a best guess since he didn't know what materials he would actually need or had any measurements to work with - but he did know he would be charging us $110/hr!  When my husband pressed for a more detailed estimate since we were being charged over $50 for it, the owner hung up on him.  

I have NO CLUE how such an unprofessional company can stay in business in a small town like Smithfield.  I can swallow being charged for them to have to drive back into town to pick up a part but it is really upsetting to be billed so much for a completely worthless estimate and then to be treated like we are being unreasonable about the situation.

Bottom line:  the leak under my sink is fixed but we will never be using this company again.