Best Plumbing Services in Lubbock, TX

They know what they are doing and are very reasonably priced. Thank you for taking care of my lawn

Had a pipe BUST in wall at 6 a.m. in the morning,  they came out right away and turn the water off to the house.
They were back within an hour and a half and fix my problem. Very fast and very professional

This was my mom's house before she died, and we had a list of issues that needed our attention.  There was the backed up shower drain in one end of the house and very low hot water pressure at the other end of the house.  In between were a kitchen faucet and garbage disposal that needed to be replaced.  I started to call the plumber my mom had used for years (NOT Holland), but I things they had told my mom in the past made me leery about using them.  I called my cousin, who managed Lubbock apartments most of her career, for a recommendation.  She said to call Donnie Holland's Plumbing.

I am so glad I did. They were wonderful.  The kitchen faucet and garbage disposal were done in almost no time.  They quickly figured out where the shower clog was and cleared it.  The low hot water pressure was a tricker problem.  They spent a couple of hours diagnosing why the pressure in the back bathroom was so low and how to fix it.  It was the end of the day by the time they finished diagnosing the problem.  They said they would come back today and run a new hot water line.  They were here by ten this morning and were done in about two hours.  They ran a new hot water line the full length of the house, from the hot water heater to the far bathroom.  They had to remove the things in the bathroom linen closet and under the bathroom sink to access what they needed.  When they left I couldn't tell they had been here.  Everything was back its place, tidy and clean.  They even put insulation on the new pipe before they left.  I couldn't be happier!  I will call Holland's the next time I need a Lubbock plumber.

I paid $1200 for condenser fan installation on Sunday. That included 3 hours of $160 in overtime charges while the worker looked for the fan. As I called other HVAC companies one said he had the fan on his truck and if I had called him the total cost would have been $560. Call someone else!

The owner called a week later and made this situation right.

I have used Churchwell Plumbing twice, each time for a scary leak. They are prompt, professional and very good at what they do. I'm not happy about WHY I had to call them--broken water line to house--but I'm happy they were the ones who fixed the problem. They had to dig a trench and fix the thing that connects to the line that takes the water into the house. It was not attached properly in the past, so they made a nice loop which was more secure. They covered up the trench and left the area nicer than the way they found it. This was in March 2019. The first time we used their services was in January 2018 when a water line burst. It was an emergency, and the plumbing company with whom our home warranty company contracts wasn't available, so we called Churchwell. Fantastic and fast service. I cannot say enough good about them. I highly recommend them.

From Maggie on the phone when you call to AJ fixing all our problems, B&R knows what they are doing.  We have used them for almost 10 years and they have either fixed what we had broken or helped us as much as they can and told us what to do next.  

We just got through having broken pipes and no water for 4 days, with B&R helping us all along the way.  Water finally started flowing last night and we even got a call this morning to check on us and see if we had any more problems.  Who does that!!??

You will not go wrong with the crew at B&R.  We can't recommend them enough.  So happy to have them here in Lubbock!!!

Expensive and somewhat shady. I used these guys multiple times when I first moved to Lubbock. The were expensive, but did decent work so I stuck with them. After a while I noticed every time they came something else would suddenly go wrong. I never had any proof of misconduct until recently. They came to fix my drain and water lines under the bathroom sink, and I told the plumber I would be installing the faucet myself when they were finished. After months of trying to wrap my head around how to connect the drain pipe to the sink drain I finally realized they had used an adapter to change the pipe size out of the wall from 1 1/4 to 1 1/2. No wonder I couldn't find the right fitting for the 1 1/4 sink drain!! I am sure this was done on purpose in order to get me to call them back (getting more of my money).
There are definitely better options around Lubbock.
I know I won't be calling these guys back.

RUN!  I was travelling and this company tried to take advantage of my wife.  Told her that the hot water heater wasn't repairable and needed to be replaced.  This without even looking at the water heater.  Then offered to fix this unrepairable water heater for $1300.  Then said he could also replace the gas valve, which may be the issue for $1450. Really, the gas valve may be the issue?  How about test it and determine, but this guy only pulled out his clip board and no tools.   I call Lowery and am run all over the place, even being told they don't repair, just install.  That is funny, not what their website says.  I get run all over the place, they won't return the service fee for work they never performed. Finally get a call from the manager and his response, we will just return your money and part ways as if I am the problem as the customer.  Never again.  BTW.  Went and got the part myself and had it working in a half hour.

After using this company faithfully for 30+ years, and recommending them to countless people, they have left a very sour taste in the mouths of everyone in my family over this past week.  

On Fri, 5/30/2014, our A/C stopped cooling.  My wife called Payne, and explained the issue - they explained they couldn't get out until Monday - leaving us in 90-100 degree weather over the weekend with no A/C. The coils were freezing up. Monday rolled around, and they came out.  They were told we wanted them to check the system thoroughly, AND clean the coils (they had not been cleaned ever, unit is 10+ years old, and was neglected for many years).  Their tech came out, spent 10-15 minutes, changed the filter, and declared it done - said coolant was good, compressor was good - filter needed to be changed (it did not - we had only changed it 2 weeks prior, and I checked it before we called them out), charged us $70 to replace the filter, and left.  By noon that same day, we knew for certain it was not working.  My wife called in as soon as she could, but they refused to make right on it, only stating they would be out the next day.  

They did return that Tuesday (6/3/2014), and cleaned the coils as we had requested them do in the first place - to the tune of $350 - no reduction for not having done it the first time, or anything.  

OK, now we have A/C - until Thursday night (6/5/2014), when the A/C when to cycle on, and only made a very loud buzzing noise, and would not quit.  Called them back Friday morning, and they sent someone again - he gets there, and declares there is no issue to be found, and leaves (no charge, thank God), but says he'll be on call over the weekend, and to call him if it recurs.  

Well, guess what - it recurred - by 4PM that same day - cool air WAS blowing, but BARELY - the blower fan wasn't turning, and it was still buzzing VERY loudly.  So I called them - THREE TIMES over the weekend - and not even a return call about the issue.  My wife finally had to call them again today (Monday, 6/9/2014) where she was promised we were next in line and someone would be out today.  As of 8:30PM, we have not heard nor seen anything from them.  I tried to call them back by 5:30 - only to get an answering machine - yes, I left a message - no, i did not get a call back.  

During all of this time, my 16 year old daughter began to get sick from the heat, my wife and I got little to no sleep, and my wife has a heart condition, and cannot be exposed to heat like that for extended periods - so we're lucky she didn't have a heart attack or stroke.

So, BEWARE - this company obviously does not care about ANY of it's customers - even long-time loyal customer's who have brought them business in the past.  Avoid them like the plague...