Best Businesses in Irving, TX

What a great experience! Myles is amazing, and he was incredibly knowledgeable and helpful. We weren't sure where our problem was coming from, but he was able to quickly discern the issue and find a remedy for it. We will be using Magna and Myles for any future projects.

David and team were great, very polite and did good work for a reasonable price.

Accurate Leak & Line was referred to me years ago and I have recommended them to clients numerous times. Their work is excellent and their fees are very competitive and fair.

Jonathan F came out to replace a hot water heater at the Preston and Park location of one of our Sunstone studios. He did an absolutely amazing job. His service, expertise, knowledge and overall joy for what he was doing left me with a feeling of utter confidence. We will use him again and again and recommend him to anyone. Just call A-2 and ask for Jonathan!!!!!!

This is the 2nd time I use Pure. They are my new and favorite plumbing. As a single female, I trust them.

Had a new faucet installed in my kitchen and had a GREAT experience with this company. Have used them in the past, always with perfect results. Technicians are professional, efficient, and very careful. Do not hesitate to put your plumbing needs in this company's hands. I give them my highest recommendations!

Customers BEWARE!
Have been a Force Home Services customer for some time now and even enrolled in their Comfort Club service program so that they could maintain my system throughout the year.  During their latest maintenance visit I was informed that I had a couple of capacitors going bad and that I should probably go ahead and replace.  OK with this suggestion, but once I received a price of $500 for (2) capacitors that combined I could have purchased for less than $75 and replace in less than 5 minutes, I now have no confidence that Force Home Services has my best interest.  Even made a call to the office to make sure this wasn't a tech issue only to be offered a $50 credit.  Doesn't quit address the issue when I am paying them monthly to service my units which covers (2) maintenance visits a year.

I don't usually write reviews, but these guys certainly deserved it.  We had water gurgling up from our front yard and dug up the area to find what we thought was the water main leaking.  We tried to fix it ourselves, but it just leaked.  So after being without water for a couple days we called multiple plumbing businesses and Carrollton Plumbing was the only one to answer the phone.  The guy said we always answer our phones.  They were booked solid but still sent some guys out within 3 hours to take a look at what we had and give us an estimate.  They showed up when promised and quickly informed us that what we were looking at was the supply to our sprinkler system, not the water main.  They turned off the main shutoff to the sprinkler system and got us our water back on in the house.  Hooray!!  They said that we were well on the way to fixing it correctly, just using the wrong glue.  They told us that they would hate to have to charge us the $400 to re-do the repair when we could just do it ourselves again with the correct glue.  They told us what to buy and headed back to their truck.  When I asked how much for the service call, they said no charge! Just call us next time you need a plumber.  We certainly will and will recommend them to others as well.  Honesty over greed is a rare thing in businesses this day, and it was a real breath of fresh air dealing with these guys.

My kitchen sink was clogged. This was the only place that was able to come out on a Saturday evening without a crazy after hours charge. My sink is fixed! Appreciating them for accommodating!

Highly recommend Toby & Imperial Plumbing. He replaced two water heaters for me and also worked on a drain stoppage. His work was excellent. He did what he said he was going to do, when he said he would, at a reasonable price. He was both friendly & helpful, taking the time to explain things and answer questions. The city inspector even declared today that he had done a beautiful job on the install of our water heaters!

So we had a burst pipe and were looking for a plumber and I was looking at all the 5's here with a bunch of people posting that they never leave a review but the service was so awesome and I have to admit a little part of me was they either ARE that awesome or they got some friends to post for them :)  Well, they really ARE that awesome!  We noticed the running water inside the wall around 11p Sunday night and after shutting off the water got to bed at 1a or so.  Monday morning around 9a we called him (husband was doing the calling and he got an answering machine and I whispered, leave a message, he'll call back right away, and he called back pretty quickly) and by noon he was working on it (he said he'd be there between noon and 2p I'd never actually had anyone show up towards the beginning of the range that often) and didn't leave until it was complete around 3:30p.  He is knowledgeable, had the parts needed already, and was friendly and personable (and he liked our dog, always a plus, although it's not hard to love our dog :)).  It's not going to be the cheapest but my husband always says cheap, fast, and good, choose which two you want.  We had working toilets and shower less than 24 hrs from the time we discovered the leak.  Would definitely use Jeff again.

I have a home warranty and COWBOY PLUMBING was called out on the contract. Johnny was the technician assigned on the job and he DID NOT perform the work written on the ticket.  Instead, he chose to ask what what was needed instead of working the order ticket! This error caused unfinished work on the ticket,  and with  NASTY attitude, he attempted to blame the customer for HIS inadequacy and unprofessional ism.  RUN from COWBOY PLUMBING and do NOT use them. Johnny was rude, and very unprofessional!  Maybe he should retire if he doesn't want to work!  Another company had to be called in to complete a relatively simple project. I asked the warranty company  that COWBOY PLUMBING NEVER come to my home again!  Horrible customer service! !!!!!!!!!!!!!!

Several years back, we had a terrible experience with this company. When called for seasonal maintenance, the tech diagnosed multiple failures within the system. After rattling off a bunch of technical jargon and telling us how much it would be to repair everything (several thousand dollars), he pulls out a chart and showed us that we were in that area between where repair is suggested but really near where replacement is recommended.  He said he Honestly would suggest total replacement- of the system we had replaced six years earlier for around $10K. When asked about the warranty on our current system, he said he had called it into the office to check but it looks like it was never registered. We pay $100 for the service call and he sets up an appointment with someone in sales to come talk to us about our options. That guy, Mr. Slick, came out with his binder full of laminated pages with all kinds of pretty colors. The options given:
1. Replace it with the most cost effective system for $8- $9K
2. Replace it with a more efficient system for $16K
3. Rplace it with the top of the line system that had a lifetime warranty (parts only) for $22K
As the unit was working just fine, we told him we were going to have to think about it. Then I scheduled a service call for seasonal maintenance with two other companies, just like I had with Comfort Experts. Imagine our shock when BOTH of them found only minor issues. Repair was a couple of hundred dollars. The next month, I notice a $50 charge on to our debit card. I call the office, the lady tells me that we had signed up for their gold level maintenance agreement and that is the monthly charge for the next two years. She explains that is the reason the service call was ONLY $100. We had never agreed to any such agreement and It took MULTIPLE calls to finally get that fraud stopped, but there was no refund for the months that had been charged by that point.
So, here we are several years later. The same system is still working very well with regular maintenance. Needless to say, someone else is doing that for us. So why leave a review now? Because this company still has my phone number and is leaving me pre-recorded messages reminding me of the importance of maintaining my system for optimal performance. If this were the last remaining AC repair company in the state of Texas, I would sell my house and move to another state to avoid doing business with them again.

I had a leaking pipe and this plumbing company was able to repair it in no time. Their team was prompt, courteous, and provided great customer service. Highly recommend them for any plumbing needs!

I have written this review many times but nothing does it justice. Bottom line is I hired Ethan once before and he did a good job. He was originally referred to me by my realtor and I needed his help.

Most everything was done through text so I will share that.

Sent 2/21
Customer:  Hi Ethan, you helped me with plumbing work before and I'm sure you are super busy right now. I am in kind of a jam though. I have a large project going on at my house and had to kick my general contractor off and I am trying to finish out with subs direct. Any chance you would be able to come to the house this week to bid out all plumbing work?

Sent 4/23
Customer: Any idea on when you would be able to get me a quote on plumbing and on the schedule?

Received 4/24
Ethan: Hello Nick I will finish it up tonight. I was looking at the tub faucet that one you picked it says not to install on a concrete slab I've been looking for another option for you. I will get it wrapped up tonight and give you a call in the morning.

Received 2/28
Ethan: Hello Nick,

Im sorry for the delay on getting this to you, I have been doing my best to get things completed. I've enclosed a copy of the quote for the remodel, and it is looking like I will finally have time after this week, starting the 7th of March. Please let me know if you have any questions or need anything.

Sent: 3/1
Customer: Looks good.So are your plans to start 3/7?

Sent 3/2
Customer: Hey buddy. Just wanted to follow up on scheduling. I am meeting with contractors tomorrow. Are you still good to start next week?

Sent: 3/3
Customer: Ethan,

I have you down for 3/7 for the work.  How many days do you think you will be on the job?  I am working on scheduling everything with my other contractors that can't do things until we move forward with your portion of the work.

Thank you so very much for the help!

***We talked and I was told 4 days****

Sent:  3/7 - start date
Customer: Ethan,

Are you still planning on starting today?

Sent 3/8
Customer: Ethan, I wanted to follow up with you on when you are able to make it to the jobsite

Sent 3/8
Customer: I really hope I'm not coming across the wrong way with you and I really appreciate how hard you have to be working right now. Can you please let me know where we are at for you to begin on my job?

At this time I reached out to the realtor who referred him to me and we talked. He apologized for lack of communication and that he has been working all day every day. That I would be next and latest would be 3/22

Sent 3/19
Customer: Are you still good for Monday?

Received 3/19
Ethan: I'm very close I've been working everyday until 9 and 10 to get to you; If I can get one more week and move it to the 29th. I'd say even possibly towards the end of next week but little loose ends are killing me

Sent 4/3
Customer: Please tell me you are able to start Monday

No response so I sent this to him and the realtor who referred him
Sent 4/4
Customer: Ethan

You told me in February that you would be able to get to my job at the beginning of March. I have many text messages and emails that have gone unanswered. When we would talk, you told me that you were finishing up a job and I was next. That was 2 weeks ago. I'm now down to 2 weeks left on my rental.

If you would have told me in February that you couldn't get to me for well over a month I would have continued looking for someone else.

Are you able to get out tomorrow, which is 4 weeks after when you originally told me you could be here??

Keri

I'm copying you on this message since he is your referral and this is a poor reflection on the exemplary service that you have provided me for years.

*****After this message Ethan from Wade Plumbing called me and told me he couldn't make it out to the job****

The entire process I accepted everything he asked for and my treatment was to cancel

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!