Best Businesses in El Paso, TX

Fixed my front yard faucet after previous plumber put a cheap pvc pipe. Cane in and put coper pipe and fixed up the hot mess that was my front bib.

Juan responded quickly to my message on yelp. I sent him pics of the bathroom sink faucet I needed replaced & he sent me a free estimate. When he came to install it I needed 2 extra parts & he was able to get them & install them the same morning. It took about an hour. & a half total & he cleaned up after. 2 thumbs up

I called to have someone come out to service our water heater when the pilot went out and all of my troubleshooting didn't resolve anything. They picked up the phone immediately, had availability right away, and showed up exactly when they said they would. They were transparent with diagnostics, cost of repairs, and the cost/benefit of alternative solutions. When Beto couldn't find a new part for me, he found an old valve and came back to install it within just a couple hours. Even better, when he went to replace it, he found a much easier and cheaper solution for me that did not require a replacement valve. He showed skill and integrity. I will be calling them for any plumbing needs going forward!

Camera showed root problem areas in several different spots, all the way out to the main sewer line in the street.

Roots can be treated but will continue to grow back. Recommended treatment - systematic, regular rotor-rooter treatments every 6-8 months. But, look for a plumbing contractor that has at least a 100 ft. rotor-rooter with several new, sharp blades.

I would rather initiate this plan than mopping up messes once a year!

I needed a bib/faucet replaced in my back yard. I thought it was going to take forever since plumbers are busy due to last week's blizzard, but I called Mr. Rooter and left a message. They replied promptly and their tech, Jose, was here the very next day, on time and ready to go. He quickly resolved the issue and did the repair. The price I feel was reasonable and pretty much what I expected to pay. I definitely recommend and will use them again if I ever need a plumber again.

I guess writing another bad review about this company is not going to make the owner of this company change.
I was assigned to them by my warranty and it has been the WORST experience I have ever had. This man needs anger management and customer service training. The sad part is that he might be good at plumbing but I guess he is not aware about good business practices.
I would HIGHLY recommend staying AWAY and calling anyone but this company.

Very unprofessional company.  We had an appointment with this company and waited 5 hours without them showing up.  I called them once and they never returned the call, the second time I called they told me that they could not make it.  They asked me when they could reschedule, so I told them the next day.  They asked to check their schedule and they would call me right back.  They never called.  I called the next morning and sent directly to their message service.  Terrible Service.  Do Not Bother.

They did not bother to even come look at the problem in our home even if they were contacted by our home warranty company.