Professional Plumbing

I spoke to them over the phone and made an appointment right away. They were on time. Beto detected the problem right away and it was fixed. He gave me a quote for work that wasNot completed  by another company.  Prompt and reasonable pricing. A+ in my book.
5/2020
I recently called them to take care of a leak under facet and toilet pump. They were prompt and professional. Highly recommend.

Often I find myself trying to do a carpenter's job, but most of the time it doesn't work out.  I called Professional Plumbing and they were able to come out in no time to fix the mess I created.  I accidentally cut a water pipe.  Professional Plumbing was quick, professional, and affordable.  Certainly recommend for any plumbing needs.  Thank you!!

Had you have all three Handles in my shower changed out along with the Taps that hold them together they got here in less than half an hour for me calling and then another hour or so the job was done so an hour and a half I went from not being able to really turn on my shower to having a fully functioning shower again great job very professional

Scheduled a quote with them based on other reviews. They came out quick for the quote and came out the following day for the services. VERY professional and polite. He took extra time to walk me through a few things. I was glad they accept cards too. I HIGHLY recommend them

I'm sorry to say it but I wasn't impressed with Professional Plumbing. I don't feel like they were as professional as they could've been. The man I spoke to said he would show up between 11 and 1 the next day. He showed up at around 4! I was feeling under the weather so I almost asked him not to even show up when he finally called. No apologies or anything for reaching out so much later.

I thought he was going to fix our toilet but unfortunately he wasn't able to. He used the snake tool and wasn't able to do anything. We had already done that before and it didn't work. He charged me $150 for this! He said he could remove the toilet to see if anything was under it for $600. Seriously?? The toilet isn't even worth that! We've removed toilets in the past so I guess we'll have to do this again. Between getting ready to remodel the house and waiting for company from out of town, this isn't what I wanted to deal with on a Friday afternoon.

After reading all of the positive Yelp reviews about Professional Plumbing, I expected a better experience. I can't recommend Professional Plumbing. I like the name of their business but that's about it. I'm disappointed with this transaction!

Called these guys up last minute, i'm doing a garage makeover in my fathers backyard, and the guys with the bobcat tore up the waterline. Anyways battle came out the next morning, and was on time. He did a great job, was very professional, and the work looked great. I thought the waterline was going to delay my project, but Beto got us back on track and replaced the old line with a new line. Again It looks great and I am very satisfied with their work, availability, and professionalism. I highly recommend them.

A friend changed my pipes to the hose outside, and it did not meet code.  To make things worse, it busted during a freeze and was spewing water everywhere.  I called Professional Plumbing, and they were able to come the same day.  It wasn't cheap, but the work was quality and I am completely happy with the work.

Had some minor repairs needed to my water heater.  Called Professional Plumbing on a Saturday afternoon and they were able to come on Monday morning.  The team from Professional Plumbing showed up on time, quickly diagnosed and fixed the problem, all at an affordable rate. They also fully answered all my questions and ensured I was happy with the service provided. Service technicians were polite, courteous, and took all necessary precautions under the current COVID environment.  I highly recommend Professional Plumbing and will use them for all plumbing repairs in the future.

Very reliable. They took care of a leak under the kitchen sink very quickly and at a reasonable price. I will use them again, Beto was very friendly and more importantly trustworthy. Thanks for the quick service!

I called about the water valve for our dishwasher and they said to send them a photo of the valve and that they could have someone out in the next hour and gave me a quote. Not only did they show up earlier than an hour (within 30 minutes), but the quote was spot on and they even stayed to look at another sink in our house about a leak and didn't charge us. They charged us exactly what was quoted and I got a receipt sent directly to my phone.

I would not call anyone else for plumbing work in the area. This should be your go-to. Absolute professionals.

The first time we called Professional Plumbing was for a leak we had that sprang up near our water meter (on our side) at the curb.  They came out quickly and made the repair very swiftly and didn't charge and arm and a leg like some of their big name competitors.  A few months later, our water heater that came with the house when we bought it ruptured, and we needed a plumber again.  Mainly because of the way the water heater was installed.  Professional Plumbing was the first we thought of.  We will call them for anything we need in the future anytime.

Prompt and professional service.  Called to let me know they were on their way.  Identified and resolved problem with clogged pipes.  Highly recommend.

Messaged this business on Aug 4th and still haven't gotten a response.

Updated

Beto reached out to me and was over at my home to give me an estimate very quickly once we got the miscommunication from the previous attempt  fixed. He was extremely professional and was well  dressed. Thank you for your help.

My toilet was making flushing sounds and leaking water sounds. The Professional Plumber responded faaast, came at the stated time and zip! My toilet is quiet! The service call was a bit pricier than I expected, but worth it!! They represent the name Professional Plumbers very well.

I spoke to Beto on the phone and he was so kind and honest. Will be referring and recommending.

We had a plumbing emergency after our 2 small daughters flushed a lot of Clorox wipes down the toilet. They plugged up our toilet and Professional Plumbing came out the very next day (the day it happened was on Halloween) and they fixed our problem in no time at all. Definitely recommend them and will be using them in the future if we ever have another plumbing problem.

I reached out and they responded within a few hours and came the next day to provide the estimate.  They offered to do the Replacment that same day but scheduled for the following day.  They communicated when they were on there way and worked cleanly and efficiently.  They disinfected the area they worked in before leaving and the final priced matched the estimate exactly not a penny more.

Professional Plumbing came out to my house about one week ago (January 31, 2019) to look into an issue I had with a burning smell coming out of my HVAC closet. Beto came in and used his camera to look at the exhaust pipe connected to my hot water heater (See photo). After seeing that there were no obstructions in the pipe, Beto went up to my roof to check the cap on the exhaust pipe. Beto discovered that the original exhaust cap was sitting directly on top of the exhaust pipe, thus preventing the water heater exhaust gases from fully escaping into the air outside my house. The exhaust gases were most likely what I had been smelling for some time. An original photo of the exhaust cap showed me that it was part of the original installation when I bought the house from Desert View Homes. Deadly exhaust gases have most likely been leaking into my house for quite some time, and may explain the grogginess and headaches that I have experienced over the years. Over the past week, I have noticed a difference when I wake up in the mornings, in that I am not feeling as groggy and lethargic. Therefore, in my opinion, the $489.99 that I paid to have this issue looked at was well worth it. My health and my life are too important to nickel-and-dime them. This entire situation has caused me to wake up and pay closer attention to maintenance details in my house. For example, just this morning while taking photos to provide this feedback, I noticed that water was dripping on top of the water heater. After closer inspection, I noticed that the water intake valve was leaking (See photos). When I touched the valve, it just sort of fell over. I don't know what happened to it, but I know I will have to get it repaired quickly. So, what are my lessons learned? I learned: 1) Hire only certified/highly reviewed professionals when it comes to repairing my house; 2) Do in-depth maintenance checks of my house, to include taking dated photos; 3) Don't skimp on repairs that deal with life-and-death issues, and 4) Keep detailed notes and timelines on all companies that come to my house to conduct repair services.

I called Professional Plumbing but the mailbox was full.  Instead I took a picture of my leaky sprinkler shut off valve and texted my name, address and asked when it could be fixed along with servicing my water heater.  Beto called right away and asked for an additional picture of my valve to get the right part.  He came at the time I asked him to and was a little early which was great.  It seemed he fixed everything in less than 20-30 minutes and was done in no time at all.  Beto showed me the faulty valve part and now there are no more leaks.  I have used his business in the past and will continue to do so.

These guys came out to my house to fix a leak in the shower. They were fast and did an ok job.

I called to have someone come out to service our water heater when the pilot went out and all of my troubleshooting didn't resolve anything. They picked up the phone immediately, had availability right away, and showed up exactly when they said they would. They were transparent with diagnostics, cost of repairs, and the cost/benefit of alternative solutions. When Beto couldn't find a new part for me, he found an old valve and came back to install it within just a couple hours. Even better, when he went to replace it, he found a much easier and cheaper solution for me that did not require a replacement valve. He showed skill and integrity. I will be calling them for any plumbing needs going forward!

Overcharged. Be very careful. They claimed they performed a sound leak detection but I never saw the equipment. And there was not any reason to do one as they found that the toilet was running. They fixed that. The whole Shaba got took 30 min and they charged me 450.

I was replacing a toilet when I realized that the shut off valve wouldn't close. I did a yelp search and saw that Professional Plumbing was highly rated, so I requested a quote. They responded very quickly and gave me a reasonable quote, then told me they could be at my house between 12 and 1. They arrived at 12:15, finished the job quickly, and the price was what he quoted. Friendly, professional, prompt, I highly recommend Professional Plumbing! Their number is on my fridge and I will use them for all my future plumbing needs!

Mr Rivera was fast and clean.  He called when he was in his way and did a great job.  Would recommend.

Sorry...but I'm not sure about 'Professional' . They went to the house to scope out a job and supply a quote. They weren't there long at all and decided to just not follow up. Par for the course in EP.

My experience was markedly different from what I read in the reviews below. I set up an appointment at 1:00 p.m. on a Thursday for Professional Plumbing's Alberto to inspect my water line repair/replacement. When he didn't show, I called to inquire. He at first had no recollection of our appointment, then said he would call me right back. When that failed to happen, I called him again. He said he would call me between 5:00 p.m. and 6:00 p.m. to set up a new appointment for Saturday. Not surprisingly, he failed to call me. Three strikes and you're out.

Professional Plumbing did an outstanding job from beginning to end. I highly recommend this company !!

My home warranty sent these guys out a few times. I've been happy with their service. They've fixed a leaky faucet, running toilets, and a corroded shut off valve. They call the next business day and schedule on usually the next day. Courteous service.

Fast, same day service after contacting for an estimate via Yelp app.  After duscussing by phone at 805 am today, they arrived a little after 1030 am.  Identified the water leak behind the wall quickly.  Repaired the leak quickly and reviewed all repairs with me.  Cleaned area and dried some walls.  Very good experience.  Accepts credit cards.  Would highly recommend.  You will need to build back the wall after they do the plumbing repairs, but that is typical with all plumbing jobs.

This company caught me off guard, because they were so fast!  Within the hour of my Yelp request, they were at my home, fixing my toilets.  They got the job done in 30 mins.  No more water waste and high pitched noises coming from my toilet!

Look, I won't deny they do good work. I've used them before as an emergency (on a weekday) and they were at my house in 10 minutes. But can you find the same quality elsewhere at a cheaper price? Absolutely. They take advantage of emergencies/urgent situations. I get it, there's an extra charge for the weekends. But to ask for $300 more than an already high price to UNCLOG A TOILET just because it's a weekend? That's ridiculous and completely taking advantage of people. If you don't want to work on weekends, don't advertise it. Go ahead and use them on a weekday and pay a higher price for them to get there faster (in some cases it might be worth it), but don't bother calling them on a weekend.

Beto was running late but was very good at communicating. He did a professional job and reassured me over the phone of the process and causes of the problems. Would definitely recommend and use in the future if needed.

Our toilet, shower, sinks flooded last night due to contractors working on a internet fiber optic connection. Well I didn't realize it at the time but the contractor had broken the main line at the street end. I called other plumbers but they were all busy. Professional plumbers answered and they came to my house in less than two hours. They fixed the problem and let me know what the contractor had done. He gave me a decent price and also gave me suggestions on what to do. With his advice I am starting to get the contractor to fix what they damaged as well as the damage within my home. Highly recommend these guys.

These guys came out and installed a new kitchen faucet. It didn't work properly at first, so one guy called the manufacturer and together they persisted and eventually got the touchless feature to work properly. It looks fantastic, too. I appreciate their persistence and professionalism. Recommend highly.

I called them for a quote. They gave me a great price and they fixed my issues very quickly. I recommend this company they are professional and reliable. Thanks for fixing my plumbing issues!!

Called Beto over the weekend to help repair a broken shutoff valve under the bathroom sink and install a new faucet. He didn't respond to the Yelp Quote Request so I called on Sunday, scheduling later an appointment the following day.  I called on Monday to confirm we were still good for the afternoon slot but he said they were running late and asked to reschedule to the next day.  Next day he texted me about an hour earlier than anticipated to say they were headed over; not a big deal as we were available.  

He and his crew were professional, quick, listened to concerns and finished the job, cleaning up the area to spotless condition.  They did exactly what needed doing and did it well.  

So scheduling was not a strong suit for them but they did the job well, which is really what you want in a plumber.  Thank you Beto!

It's Sunday (of course) and I had a leak that was seeping through the wall and onto the carpeting. And it was beginning to smell. My husband and I did all kinds of trouble shooting, but couldn't find the source of the problem. I called Professional Plumbing and they were here within the hour. The leaking pipe was inside the wall, and they found it behind the water heater. I was so pleased! They moved quickly, cleaned up and were out. The only reason for the 4-star, was I forgot how expensive a plumbing job could be! Otherwise, great work!

Very Expensive. He quoted me (without looking and the job and me supplying all the parts, disposal, and water purifier (there was a water purifier installed before so all the connections were already installed)) over $1200.00 dollars for two PUSHONS to be installed (so what does that take to cut off an old pipe and pushon a new connection), REPLACE a garbage disposal, and to reconnect a water purification system. Way over board!

I had a leak from my main line to my sprinkler system. I called Professional Plumbing because I needed it stopped fast. Everyone at the company made me feel like I was priority number one and got the job done in under an hour, from when I first placed the call. Prompt and professional that's what you can count on,Thank you Mr. Beto Rivera hats off to a job well done.

We had a outside copper pipe with a crack in it and the leak was getting worse each day. They responded immediately to my Yelp request and was at my house within the hour. The project was completed within 30 minutes. Leak gone.  Beto was very respectful and answered all the questions we had.

I've used them twice for a clogged kitchen sink. Each time they've been quick to respond and have offered fast, reliable service. I will definitely continue to use and recommend their services!

Ok so Friday the 13th came this month of April and normally neither my wife or I give it any thought but this time it came with a vengeance as our upstairs bathroom was leaking water and it was seeping through to the first floor. My wife called Professional Plumbing late that afternoon and they said they'd be over first thing Saturday morning. True to their word they showed up early and inspected the leak and found the source and were able to fix the issue as well as change over the shower hardware during the process and they were very courteous, respectful and professional. They did an excellent job of explaining what they were doing and making sure we were satisfied with their work which we are. I would highly recommend their services if you ever need any plumbing work done.

Answered my Yelp (help) within minutes .. helped with a leaking running toilet and provided a receipt for the water company to adjust my water bill, very pleased with the work and customer service.. definitely found my go to plumber

Called them on Saturday about a leak and they came out on Sunday to check on it, came on Monday to start the project and finished on Monday. Very professional and at a great price. Totally recommend and will be using them again in the future.

The gentlemen came out to repair a bent pipe for my water hose to my backyard. They were onsite within 30 minutes and were able to make the repair within 45 minutes. They were amazing. If I ever have another plumbing issue, I will absolutely know who to call.