Best Businesses in El Paso, TX

I moved here from San Diego, CA into an older home built in 1974.  The home inspector's plumbing issues list was long and detailed.  I called Jeff's for the first round of repairs.  As expected, other issues were uncovered and repaired by the Westside team.  I have called Jeff's five more times since our introduction and I have not been disappointed by the quality of their work, or the fair prices that they have charged me for the work.  I have also followed up with them on their repair and maintenance recommendations for preventive care, so I will not have any mid-night plumbing emergencies!  In addition, I referred them to my daughter and she has been pleased with their work as well.  When it comes to plumbing you can trust Jeff's Westside Plumbing.

Isaiah and Moses came out to replace a bathtub valve and drain.  They called called ahead and were even early.
Extremely polite, fixed the problem and left everything clean and in order.
Knowledgeable, professional and affordable.  Thank you!

They are local family owned company. Wonderful prompt service..they just installed our new dishwasher. Highly recommend! This is second job they do for us..replaced kitchen faucet at less than every other plumbers quoted cost.

They came to unplug my kitchen sink and that experience was all good. I then called them to change my bathroom sink faucet and they did a good job but they took my old faucet and I wanted to return it as it was pretty new. I called the plumber that came and the business and no one ever returned my calls. They did a good job but they stole my faucet so...

Very unprofessional, owner is rude and does not stand by there warranty or guarantee. Not sure how people rated them so high. high turnover within there own company wonder why that is. Blame customers for their mistakes.

Avoid Sun City Leak Detection. I hired them to find a leak under the slab and they narrowed it down to an 18 inch square.  The actual leak was 8 feet away. When I contacted them about their warranty they were rude ,  and refused to honor their warranty. My advice is to stay clear of this company or get clear details on their warranty performance on the invoice.

Called in the morning and they're machine was broken, they said they'd be able to make it at noon and gave me a quote of $40. Called after noon and they're at another job. Finally got a call that they'd come at 4. They showed up at 4 and now the job was $10 more because it was sprinkling outside.

Don't waste your time or money here.

David and Sandy were unprofessional and condescending. Upon arriving at the job site, they were pleasant, but began rushing through things quickly, didn't bother taking measurements, nor photos. Sandy said that she handled the administrative side on the business and would be in contact by the end of the day through email to send a quote, and other pertinent documentation to begin the process of the job. I never received a call that day, nor a text, nor did she ever ask for my email. Two days later, I had to call Sandy to ask If she could send me the estimate, to an email which i provided through a text to her personal number. Sandy apologized, saying she had a meeting and that she was having a surgical procedure done but would get it to me later that day. No call, no text, no email nothing. The next day I call, and she says she is working on the quote, will have it to me by the end of the day. The end of the day comes, and nothing happens. I finally text her to ask if they actually want the job or not. As anyone reading  this review would know, septic and sewage problems need to be handled promptly. Sandy made more excuses about measurements, designs and calculations needing to be done, (which I would assume were done already, if they were meaning to be sent to me 'that night' every other day.) She then proceeds to insinuate that I'M the one who forgot about their surgery. I told them if they can't be honorable with their word, show integrity and humility, then I don't need to do business with them. Find someone who won't string you along when you need help with your sewage issues, these two clearly do NOT care about their customers and have no integrity.