Best Businesses in New Jersey

Steve Iafrate is the business owner, is a Master Plumber and lives in Closter. He shows up, shows up on time and works diligently.  He works fast and cleanly. He is my new plumber.  Cheers.

Have been using Gateway for at least 10 years. They are always reliable, on time, diagnose the problem right away, provide estimates and get the work done. All technicians have been great over the years but recently we've had a problem and the technician they sent out was awesome! Strato has been amazing to work with. He's identified the problem, given solutions and opinions on what to do and has come out multiple times to address the problem and help us out.

Capable, timely, professional.  Sadly, that makes this company rare among plumbers.  But kudos to them for being excellent.

We had an unknown basement leak in our new townhouse. We were unable to diagnosis it and getting desperate. He was responsive - quick - and honest. I will be using him again.

He fixed: sump pump, replaced the bucket of the pump, fixed A/C condenser pump re routed, and fixed outdoor hose busted pipe.

Other things that made him standout-
1. Responded within the hour
2. Scheduled to come out to Westchester ASAP even during weekend
3. Diagnosed the problem and gave me 2 options for solutions - one that was an economical fix and got us out of the active leak situation and a more permanent solution at a very honest price
4. A new leak was discovered and he got that fixed as well

Alex showed up on time and was able to diagnose the problem quickly.  When he came back with another plumber later in the week, they got to work immediately.  An access hole needed to be cut in the basement wall for them to install a cleanout and snake the pipe, and they didn't do a very good job (if at all) of cleaning the area around the access hole, so I needed to go back and do some cleanup around the drywall and behind the wall.  

Since the drain is now functioning perfectly, and their price was fair, I cannot complain, I just wish they spent a few minutes wiping down the walls and cleaning up.

What an incredible find on Yelp! We returned home after a year away to find out that there had been a burst pipe over the winter. We had no running water and needed immediate help. Michael picked up the phone right away (I actually think I called him on his birthday - and he still picked up!) and was able to come by the very next day. Incredible professionalism, incredible handy work - within a few hours, he fixed the whole problem and had our plumbing up and running! I am so grateful to have found Michael - he will for sure be our go-to plumber from now on. Highly, highly, highly recommend!

i used them to unclog my bathtub. it was in bad shape . They did great job. The guys very nice , professional. Price very reasonable.

They came to our rescue 2 days in a row when we needed a new sump pump ASAP and then a frozen pipe fix the next day which they responded to quickly. So happy to have found a professional, friendly  and reliable plumber!!

Waste of time, almost a waste of money too. They csme over to see whats wrong eith my kitchen sink and instead diagnosed my wallet. These people actually have the nerve to try to charge you just for coming out to your house. Complete malarkey. I'm just glad I can try to let other ppl know about this company and their practices before they get ripped off.

I engaged with Super Plumbers regarding a leak in my bathroom. The positive was that the plumbers themselves did a good job and were pleasant to interact with.

With that said, the overall experience was dreadful, and this is primarily due to the owner. Firstly, he takes no initiative in following up on when the plumber will arrive or when the parts necessary to fix my bathroom will be delivered ... I had to call him multiple times to clarify.

What's worse however is that when I asked him for a clearer breakdown of my invoice for my own documentation (i.e. the invoice simply had the final billed amount), he got extremely defensive. He kept going on about how other plumbers would charge more and that I was accusing him of unreasonable charges.

This person clearly only wants to work with customers who will wait for ages until he (maybe) gets back to schedule something, and who will pay whatever amount without needing any clarification on it. If you don't characterize yourself as such, please don't use them.

I'll call them Life saver and I definitely recommend them. Reasonable prices and very profesional. Work was done fast and clean.

Art D. came out to do the yearly tune-up of the furnace.  As a new homeowner I was not sure what to expect.  He checked the system thoroughly and he was kind and courteous to explain to me the workings of the furnace.  He also tagged all components in case needed for an emergency.

TOTALLY UNRELIABLE
Do not use if you value your time as the service people do not show up for appointments. This happened to me twice in one week. The second time, I called several times during the day to confirm and was assured someone would show up at the designated time. After they hadn't shown again, I called and was put on hold while the receptionist said she'd call the driver.  I was disconnected and when I called back, no one answered. Not even an answering machine. Never again!