Best Plumbing Services in Michigan

I have been buying properties for 17 years and Michael accomplished what few other plumbers will even attempt. he was referred to me from a friend in common and went and looked at my clogged drain the same day. I had six inches of water in the basement AND my stairs to the basement collapsed from the previous plumber who attempted it and broke them with his heavy equipment. Mike went the same day, got his equipment down there and worked on the drain until he got it freed up. excellent communication. great pricing and incredible service. thanks Mike. I appreciate the excellent service.

This was the worst experience I had had with a service company in my 50 years. I needed a updated gas fireplace replaced at my home. They sent out 2 techs that were not licensed or certified to do the work. Between the 2 of them they could not figure out how to hook up the unit after 2 hours with instructions.
A third tech came out 2 hours later and looked at it then wanted to see the gas line. He says that it needs rerouted and it will be $1012.00 to put in the gas fireplace. The first 2 techs said the line was perfect and that's the way they would hook it up.
Price gouging because the first techs were not being paid. There's more but I'm done. Do not use this company.

We had a clogged drain Friday afternoon, before e big family event. I called Mitch, and 1 and a half hour later, the plumber was in our kitchen snaking the drain. The repair was great, but is was a little expensive - 110$ after the discount for Yelp referral- 25$, be sure to ask for it.

Quint Plumbing attended to my plumbing needs in my basement. They came out on the day and time that they were supposed to and didn't charge me any hidden *travel* fees that some of the bigger plumbing companies charge. The plumber snaked my drain and gave me real answers about what was wrong without trying to get any extra money out of me. The best part of the company is that they sent me a bill in the mail and didn't expect me to pay on the spot. When I got the bill, it was the exact price quoted to me. I am a person that has been ripped off by plumbers before but I felt that Quint was there to help me, not rip me off. Overall, good prices, good service, good advice. I've only used them once so hopefully they continue to provide good service.

This is the second time Nelson Bros has done work at my house & again had great service, James went above & beyond to do a great job fixing a leak in my bathroom, checking out my water heater concern, & repairing my kitchen faucet which took some extra effort. Great & honest company, you can't do better than Nelson Bros Plumbing.

John J completely ripped us off... BEWARE
The city inspector even told me that what he charged was an astronomical amount. It was not on a weekend or after hours job either. Took advantage of the situation of my nice wife being home and not really knowing  what was going on... $2500 later

Steve is my go to guy for all my plumbing needs.  Always a great job, using quality parts and displaying expert skills.

I usually pay with cash, so I'm not sure about paying with credit cards.

I wouldn't trust this guy to install a garden hose! And this is an employee stand point!  Fired cause I pay my child support.. and I supposedly gave friend of the court his name..  but anyone knows that's automatic..     dudes got something to hide...     not trustworthy!! Not to mention he doesn't like to pay! Went a month with no check and he told me he doesn't owe anyone anything! ..    don't understand how he is in business!

Came out to fix a gas leak within hours on a Sunday. Very professional and took care of our gas leak within an hour. Highly recommend and will refer anyone who is in need of plumbing or gas leak issues.

It saddens me to be giving this company a 2-star rating.  This was my experience.

I needed an electrician to remove a wall fan, venting my kitchen to the outside.  I yelped an electrician, and got 5 added quotes from Yelp.  Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate.

Well, they weren't rated on yelp, and had zero reviews.  Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them.  They had 5 5-star ratings on google.  This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here.  So, I decided to give them a try.

I called the number given in Darin's response, only to be met with Hello.  It took me aback, and I had to ask twice if I was reaching Burton HVAC.  I was, and Darin said he could come straight over!  Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week.  He could choose his date and time to visit, but it couldn't be Monday.  Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar.  He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later.

On Monday, I received an invoice via text for the services he was going to provide.  I've never been billed before meeting the service provider before.  And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'.

At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call.  No one had arrived at that point.  At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall.  I had not received a phone call or any communication from Burton HVAC at this point.

I texted Darin and said Weren't you supposed to be at my house at 1pm today?  His response was Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on.

Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me!  He then stated that he would just come over himself to do the work.  I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house.  I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm.  Darin then asked if I would like to be kept in the loop, and I told him Yes!  Please let me know what is going on.

Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC.

At 6:24pm Darin texted.  It read Okay if it's not too late I'll be heading your way.  That will put me there at about 7:30

My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done.  I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him We'll be here.  And he responded with On my way!

Well, as you can guess, 7:30pm came and went without word from Darin.  At 8:04pm, Darin texted I'm about 5 minutes away.  He arrived by about 8:15pm... for a 1pm appointment.

Darin and his co-worker were very nice.  They were obviously having a long day, but still trying to do the best job they could.  I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians.

They worked really hard to remove the fan from the wall of my house.  It was in there good.  Then, they just cut and capped the live electrical wires and dropped them in the wall of my house!  An electrician would have known that doing that is a violation of building codes.  My husband knew it, but at the time, I did not.

Anyway, the two gentlemen both worked hard while at my house.  The fan is removed.  They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly.

After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there.  After their visit, there is now no power to that receptacle.  We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave.

I feel Darin bit off more than he could chew with my job.  He needed to send an electrician & if one wasn't available, he should have rescheduled.  Or perhaps he should have never quoted my job in the first place.

Will never use them again.  Sat here all morning waiting for an appointment to show.  When I called, they said sorry, we will have to re-schedule.  Never let me know they weren't coming.  Now they can't come for 45 days.

Well, it seems that this people don't take their business seriously. I had schedule an appointment for the plumber to come between 11:AM -1:00 PM. No hearing anything at 12:30 PM, I decided to call to find out when they will show up. The receptionist told me that they were running late. So I asked when they were expected to show us. She said to me that this is going to be now between 2:00 and 4:00 PM.  I said that I took the morning off to be there. They never called me to let us know that they were going to be that LATE and I had to call to find out. This is completely unacceptable.  They don't deserve to practice. They are the worst company that I have never seen. Now I am looking for more serious plumber company. I would remember not to recommend this people. This situation happened in West Bloomfield, MICHIGAN for the information

I have old broken pipes under my home. No idea how long everything was being flushed under the home but 1 day is too long. Clean up is so expensive and Westley was like no problem! I got this. Worked for 5 or more hours under the nasty house and the plumbing is up and running!! Who would do that?? Hoover will! That's who!

Commenting on both reviews:

Neil A. from California-We do not typically respond to calls from California as most of them are RoboCalls especially  during election season. And if his posting is the type of language he uses on a public forum, all concerned are better off not having a conversation with him. And since we have never done any work for him, he is not a customer.

Tom N.-This is a very strange review since the occurrence  took place more than ten years before the date of his posting. His posting is full of inaccuracies. Suffice it to say, yes there was a small leak, no there was no real damage to the house or his belongings, our insurance company took care of the issues within a day of the occurrence,no there was not thousands of dollars of damage, and yes he tried to rip off the insurance company for items not damaged. In the end our insurance company made him whole with no cost to him. When he refused to pay for any of the extensive remodeling work that had been contracted for, we had to file a lien in order to protect our interests. He only paid when he tried to refinance and was required, under law, to clear the lien. That  was a year or two later. We have never operated under a couple of names, and are not impossible to track down. The same can not be said for him.  And no my name isn't Al which has no bearing on anything.

i work for a different plumbing company. had a run in with one of your guys. very cocky and looked to have took the job we were hired to do, caused from customer confusion. very bad buisness practice. would not recomend.

Does not seem like the person who answered the call is interested in coming out to do the work if it's after 5.

They should not be billing themselves as any type of handyman service or contractor. Their work is unprofessional and substandard. They left the job site and absolute mess, our entire house covered in dust, with wet mud still dripping from corners and ceilings, and having sanded through their own mudding to drywall tape. They should be ashamed to even suggest that they know how to do drywall or mudding.