Commenting on both reviews:
Neil A. from California-We do not typically respond to calls from California as most of them are RoboCalls especially during election season. And if his posting is the type of language he uses on a public forum, all concerned are better off not having a conversation with him. And since we have never done any work for him, he is not a customer.
Tom N.-This is a very strange review since the occurrence took place more than ten years before the date of his posting. His posting is full of inaccuracies. Suffice it to say, yes there was a small leak, no there was no real damage to the house or his belongings, our insurance company took care of the issues within a day of the occurrence,no there was not thousands of dollars of damage, and yes he tried to rip off the insurance company for items not damaged. In the end our insurance company made him whole with no cost to him. When he refused to pay for any of the extensive remodeling work that had been contracted for, we had to file a lien in order to protect our interests. He only paid when he tried to refinance and was required, under law, to clear the lien. That was a year or two later. We have never operated under a couple of names, and are not impossible to track down. The same can not be said for him. And no my name isn't Al which has no bearing on anything.
