The Plumber was one of the owners of the business. He provided me an upfront reasonable estimate on the phone for the work I wanted done which was replacing a kitchen sink and faucet. He called when he was on his way the day of the appointment. He was genuinely pleasant, and professional, knowledgeable, cleaned up afterward, and the cost was very fair & reasonable. I asked him about fixing another plumbing problem I had, and he fixed it at an additional, but again reasonable charge. I highly recommend Dearborn Heights Plumbing.