Best Businesses in New Orleans, LA

Mr Bynum is the BEST.  My family has known him for many years and there is no one better in the business.  I certainly hope he doesn't plan to retire anytime soon!

So, this is a review you pray you never need to write.
You are there innocently doing your business when the commode decides that water no longer goes swirly, whirly down the drain.
What do you do?
Who do you call?
Ghostbuster?
Hell no, you'll call Mr. Rooter.
They had someone at my home the same day, on my schedule.
They were quick, efficient, priced fairly, hell even friendly.
And when they left my house the commodes were flushing their waste to whatever foul smelling nether region this waste goes to.
Take it from me, if you need them, you need them.
And if you need them, call them..

Chris did awesome job. Cthibs plumbing helped me with kitchen and bathroom renovations which overwhelmed me tremendously but with the help
Of his helpers(Stephanie) and him it made my experience fun and educational and I love my home more now. Exactly what I want finish was worth it.

I really don't like to give bad reviews but I've been consistently calling this company to resolve an issue that they created for weeks and still no response. I had a tub issue where the handle was broken back in June. The plumber that came out responded quickly and switched out the fixture in a few hours the next day. Fast forward to the first week of November, where I realized our ceiling had water damage due to a leaking tub from the changed fixture from a few months ago. I left a message over the weekend and that following Monday, Michael, the regional manager came over to inspect the issue. He assured us that he held his company responsible and will fix the issue. One of his technicians was able to tighten the tub fixture and we were told to monitor the issue. 3 days have passed and we haven't seen any drips, so we called back a few times to figure out what is next steps. They then sent someone to look at the water damage and then that person left. Again, no follow up! I had to take the initiative to call a few times and they then sent someone to set up a dehumidifier to remove the water moisture from the ceiling. Someone came over two days afterwards to pick up the unit and that's the last I've heard from them. This was before Thanksgiving. It's been 2.5 weeks now and I've been calling and calling, and no one can give me the common courtesy to pick up or respond to my phone calls. My tub has been exposed for over 6 weeks with the tile slab removed and it's just sitting in my bedroom. I don't dare to seal it back up because I still have an entire brown spot on my ceiling! It looks like customer service is quite active here, and  I would love to see if someone can better assist me.

Plumber wouldn't even come inside because we asked him to wear a mask. We have small children who are unvaccinated and this plumber said I don't do masks.  He was a complete jerk about it too.  Don't waste your time with this company because they don't give damn about the customer!

Horrible experience.   We are 2 old ladies just trying to get a bathroom redone after getting swindled previously by another contractor.    Eagle started out by misrepresenting that we wouldn't be charged for the estimate visit.   After the technician completed his estimate, he told me he was adding a $165 charge for the estimate.   Then, he misrepresented that the $165 would go toward the job itself if we hired them.   We scheduled the job despite the misrepresentation (shouldn't have).   On the day of the job, the technician spent 4 hours at the vacant house just lowering a shower valve, disconnecting a sink and cutting a huge hole in our new floor backer board where a hole didn't need cutting.   That's all he did for 4 hours.   Billed us $1200 that day and then told us he would have to do another quote to move the toilet plumbing which we had discussed the first time.   Says now he didn't include that work in his first quote.   And never credited us for the $165 we shouldn't have been charged in the first place.   We feel that this operation is attempting to scam vulnerable people out of their hard-earned money.   Think twice before calling them.

I received 3 quotes for a plumbing repair at my home. Although Accardo and Lambert were the most expensive of the 3, they were the first available to fix the issue and time was of the essence, which I found extremely valuable.  I was told it would take one day and would cost $1250.  It ended up taking 5 days, where workers came and went, staying no more then 3 hours on any given day.  After 3 days, I called the owner to discuss, what the change in timeline meant for my cost and that I had another company lined up to start work if they could not finish on time.  Mr. Lambert was abrupt when I asked very simple questions about the repair regarding timeline and cost; I explained that I chose to go with his company although more expensive because the time was more valuable to me.  He proceeded to yell at me that he wasn't making any money off the job and he was doing this as a favor for someone. I left the conversation handing it over for my husband to handle.  On Day 5, they finish the job, and leave a bill for $1600. My husband eventually talked them down to $1425.  The work that was done was inspected by the SWB and approved.  But if you are looking for quality customer service, timeliness and good communication, I would suggest finding another plumbing company.