Best Plumbing Services in Kentucky

I had a hot water copper pipe leaking in my finished basement that I found on a Friday evening.   I turned off the water to our house to stop the water leak.  I then started looking for the best plumbing company that I could find so I could get it repaired quickly and get the water turned back on as soon as possible.  I also was concerned about some of the horror stories you hear about exorbitant charges in such situations.  I think I got lucky and did find the best plumbing company for my problem.   ASI has an online scheduling service that lets you know when they can come and take care of your problem.  In addition to scheduling on line Friday evening , I called Saturday morning and asked if they could give me a close estimate on the cost which they did quickly and correctly.  I had scheduled between 12 and 2 pm on Saturday and Plumber Carlton Pierce arrived within that time frame.   He was very pleasant, knowledgeable and professional.   He had my water back on in approximately twenty minutes  and also made some suggestions to me regarding my water pipes and other plumbing issues.   Although I would not say they are cheap I think their price was very fair and probably less than I would have paid at many other plumbing companies.  

I was very pleased from start to finish with Mr. Pierce and ASI Plumbing.   They will be who I call for future plumbing issues.

Had a backed up drain and a leaking faucet in the kitchen and Andre got in quick and got it taken care of for me.

I have used Nasby plumbing numerous times they r reasonable on rates arrive on time very friendly does excellent work I will use them again when needed I give them a five star plus he is a veteran which means a lot to us they treat you like family when doing work for u I have and will recommend them to anyone thank u for your service mr Nasby

Used them for emergencies and non-emergencies, only company i'll use!! Great value for the price, straight forward about everything, and leaves the space clean! Highly recommend!!

Over priced $205 just for a 15 minute job and a $15 part... Next time I will get a quote for service call... $185 to walk in The house.

My home warranty company sent Jefferson to fix a shut-off valve under my bathroom sink that flooded my entire condo.

Brian G. came to the house after four days trying to get my home warranty company to send someone.    

Not the plumber's fault but rather my home warranty.

While the water in the house had been taken care of by a restoration company, I still had no water.

Brian was here bright and early (I felt like crying; I was so happy to see him)
he walked me through everything he was doing; he was neat, clean, and polite.  

He apologized (it also was not his fault) for having to cut a hole in the drywall and took the time to show me why it had to be done.

The hole was so small that I wouldn't have paid any attention to it, but he explained it all before he did anything.

When he left, the vanity was clean, and the repair looked great.

These people complaining about this company need to know that the home warranty company told me they only have two plumbers and one sewer plumber in Louisville the contract with.

It is not their fault if they are booked out for several days.

Everyone's problem is just as serious as we think ours is.

I would have zero problems calling them again.

To anyone using a home warranty company... put the blame where the blame belongs. These companies (Plumbing, electric, whatever) must do what the home warranty will pay for and allow.

Joann Roth
Louisville, Kentucky

Lies! I used them through my home warranty company. Worst experience ever! I had a technician come out and lie and say he ordered the needed part for my toilet. Someone from the office called after the technician left and asked was the job completed before they closed out the work request, I informed them that he told me he ordered a part and I was just waiting for that part to come in. Well, weeks go by, I follow up, I was told I had to call my home warranty again and have a work order reissued because I guess they closed out the ticket anyhow with false documentation that the only issue was with the water fill level. The technician apparently did not even document that a part needed to be ordered. So I jump through hoops to have it reissued. Technician came back out today, now the part that he supposedly ordered weeks ago is not covered because it's missing. Sure buddy! You removed the debris from that broken piece when you were last here! So basically they collected my insurance premium without completing the job. Thanks for nothing!

Busted water line inside wall to hose spigot outside. We had already removed the drywall, insulation and carpet. All we needed was for them to repair the water line and asked the technician to put a plastic shut off valve on the exposed and easily accessed plastic pipe in the basement so we could shut it off in the winter from now on. They charged us $269 to repair the busted line, and another $289 to install the plastic shut off valve that I could have done myself for $5 and a trip to Lowe's. What a scam...I wouldn't have even asked them to install the plastic valve if I had known we would get gouged for the price like that. I could have done it myself in five minutes, but since I was at work and left my wife to stay at the house with the repairman, I figured he could do it as an additional quick fix for me and I would pay a slight bit more. But $284 more is a bit extreme for five minutes worth of labor, and under 100 calories burned. Find another plumber with some honesty and integrity, save yourself hundreds of dollars.

I was speaking with Mr. Moser on the phone about my need to have a water heater replaced and installed.  I thought his price was very reasonable.  Due to the nature of my job, my time is quite limited and my work requires hours beyond a traditional 40-hour work week.  Because of this, I questioned Mr. Moser about his availability and how long the work would take.  Mr. Moser then told me, in a very condescending tone of voice, that he doesn't work on a schedule.  This made my decision very easy, as I would never want to do business with anyone this rude and unaccommodating, no matter how much better the price.  Of course I understand the nature of the business and the need for flexibility, but it's never right to speak to customers in such a condescending tone.  Mr. Moser could have done a far better job in working with me and trying to understand my particular circumstance.  I found someone else who will charge a little more but at least answered my questions politely and was more accommodating with my schedule and my circumstance.