Excellent Plumbing

Gino lives up to his company's name.  He was excellent: quick to respond, had a very professional demeanor, and did superb work on what I needed.  He was even able to do the work a day *ahead* of time.  When does that ever happen??

I strongly recommend him for any plumbing work you might need.

Gino was quick to respond, came on time, completed the job professionally and was easy to work with.     Changed out 2 water heaters and price was competitive - especially for a last minute, weekend request.

Thanks Gino and Excellent Plumbing!

Our hot water heaters went out on a Friday. Gino showed up the next day and replaced both heaters with a good brand for a reasonable price. I recommend this company for all of your plumbing needs. Thanks Gino.

Placed my request in the later evening and got a quick response.  Like the business name,  the quality of the work was excellent.

My regular plumber was booked up and I had a clog causing a backup in my laundry room. My call was picked up immediately and Gino arrived earlier than expected. A text was sent when he was on the way, which I appreciated since I have dogs. He took multiple approaches to clearing the blockage and was successful. Very professional and I appreciate his utilization of technology.

Great service , pricing excellent and returned prompt to another service call great and will recommend

Gino from Excellent Plumbing was able to get us scheduled right away for our sewage line being backed up. He was very insightful and patient. He suggested additional services, but was not pushy. Very much appreciated his kindness, professionalism, and quality work. Thanks, Gino!

We had both sinks in kitchen backing up and leaking under cabinet. They came out within a few hours. Rodded. Replaced a crumbling part. Spent over an hour and everything is tight and working. Plumbers aren't cheap but I thought this was reasonable for scope of work, time spent, and prompt response. I would recommend them. He seemed no BS to me.

I called Gino to replace my 13 year old water heater and a failing leaking saddle valve that was installed improperly a few years ago by a competitor. The pipe needed to be replaced due to the location of saddle valve which was next to a sweat joint. He came within a few hours of calling and did everything same day. He also discovered upon shutting off the main that it began to leak and swiftly stopped it. He patiently waited while I dragged my feet about whether or not to replace the main along with the other work, which I ultimately decided was the best idea.

All in all, he did a great job with everything for a reasonable price and was also very personable and easy going. I highly recommend Gino and Excellent plumbing for any plumbing work you may need.

Always good to have a plumber you can trust that won't overcharge you or try to replace things that don't need replacing.

I was looking for a new water heater installation as our heater was 12-13 years.  I found Excellent Plumbing on Yelp and decided they were the right company for a few reasons.  They use Bradford White water heaters and they do an excellent job.  Gino was my technician and I couldn't ask for a nicer guy.  He was prompt and had my old tank out and a new one in about an hour.   I highly recommend Excellent Plumbers for anything you might need.  Thanks again Gino!

Had an emergency. On time, prompt, knowledgeable and fixed my backed up toilet! Slightly pricey but in an emergency I get it.

I cannot recommend Gino and Excellent Plumbing strongly enough! He is incredibly responsive and does high quality work at a fair price. He has fixed leaks on our toilet and our sink and comes back as needed if there is any follow-up work required. I will certainly use him again in the future!

This past Saturday while babysitting for my son, the kitchen sink began draining extremely slowly.  I tried plunging and putting drain cleaner down the drain with no success.  I called several emergency plumbing companies.  They all wanted to assess a heavy emergency fee up front plus a ridiculous hourly rate to come out to assess the problem.  I called Gino at Excellent Plumbing.  He responded immediately and within 2 hours was at our house.  He snaked the sewer line under the sink multiple times and corrected the problem for only $250.00.  What a great job he did.  I highly recommend this company.

These plumbers didn't excellent job and I would recommend them.
Did an excellent job and we're very clean about it.

EDIT: I just noticed Gino responded, so I wanted to clarify that I NEVER asked for our money back. I think he forgot the conversation was recorded. ;) I was hoping for him to come back out and look at our pipe because the issue was not resolved the first time, but I guess that wasn't an option. If any additional service needed to be provided, great, we'd pay for that too, but the problem is that a pipe that was unclogged in a bathroom that we do not use should not be clogged after 2.5 weeks of it being unclogged. We do not care what needs to be done, we just want our basement to not flood!

ORIGINAL POST: Two weeks ago we had flooding and called Exellent plumbing. Gino came out, said our pipe was clogged and unclogged it, we paid him $700 and he was on his way. Last night, we had flooding again, in the same spot, but worse! Our entire downstairs basement carpet is ruined. I call Excellent plumbing, Sorry I'm just the virtual receptionist, someone can call you tomorrow morning Tomorrow!? We are in the middle of an emergency and their website says they are open 24 hours!?! My husband goes to home depot and rents a drain auger (for $26) and uncloggs it himself. Gino calls me at 8:20am the next day (12+ hours from my original call) You called?..... After I let him know what happned he responds with I don't really care what you have to say, I unclogged it, so it's not my problem anymore. You need to get a scope done. It's not my fault. He just kept going on! I was extremely caught off guard by how combative he was. I was hoping for a solution not a temper tantrum. While he was continuing to yell at me, I let him know I was recording the coversation and he hung up.

I've never experienced such bad/immature/disrepectful customer service. Never once tried to offer a solution or professional help. It was blatantly obvious he knew he didn't complete his job and scammed us out of $700.

My toilet was clogged and I had to take it off to remove a bottle that was thrown into it. However, when trying to put it back on I found I couldn't secure the bolts to my corroded cast iron flange. I thought I needed a new flange so I got on Yelp and got a few quotes. Gino responded quickly with a quote. During the conversation, he pointed out that I don't necessarily need a new flange (which is expensive to replace) and he then taught me how to secure the bolts. With his help I was able to install my toilet back on without denting my wallet. Although I didn't use his service, I would definitely highly recommend his expertise!

Response: Inspection (camera) of sewer line was never offered on the first visit, as I mentioned, and I'll leave it at that. Original service call did clear one blockage, but appears to have missed the blockage from the clean-out on the parkway to the city sewer line. We've had our sewer line cleared many times, in many homes, before and after inspection camera were an option, and every other time we ended up with a clear sewer line that lasted more than a month. I was disappointed in the original response I received from Gino because he has the potential to run an outstanding plumbing company, but clearly needs to work on the customer service side of the business. I am always willing to pay for quality workmanship, and if an issue arises after the job is completed, that the company work with me on a solution that doesn't require an investment that is more than the original cost of the job.

Original Review: Excellent Plumbing (Gino)
Does not guarantee work and very expensive. Our main sewer line backed up in early June.  Called Excellent Plumbing was quoted $500 to rod main line and $250 for responding on a Sunday. Gino responded Sunday morning to clear the main sewer line. He started the process with an exterior clean-out on the parkway but mentioned there would be an additional charge of $150 if he needed to enter the premises to use a clean-out in the basement. The blockage couldn't be cleared from the exterior, so the job required use of the clean-out in basement. Since sewage backed up into the utility sink, when he opened the clean-out located at floor level, sewage spouted all over the place and he made no effort to contain it or clean it up afterwards, only offering to have another company come out to clean it up and work with my insurance company. He was able to clear the blockage and demonstrated there was good flow by turning all the water on in the house and seeing it flow through the exterior clean-out. Total cost $900.

About a month later, sewer line backs up again. I called Excellent Plumbing back and was quoted $650 to return and clear the blockage in the sewer line again, and if I wanted the line inspected it would be an additional $300, to which he offered to discount the inspection job by $150. He also mentioned it would be a few days before he could come back. Since he couldn't attend to the job for a couple days and would require us to pay full price ($650) for a second time, as well as only having limited use of our plumbing, we decided to rent an auger and a camera. Turns out the blockage was between the parkway clean-out and the street which, I believe, was not rodded during the original service call. After the sewage cleared, we were able to inspect the line and found 3 different root bundles at the joints (clay tile) with holes the size of an auger in them, so when the system was tested the line appeared to be clear. He never offered to inspect the line on the initial call but the additional $300 charge certainly would have given me pause on a job already costing $900 that only took 2 1/2 hours to accomplish.

For a sewer line back-up service call and the price that was charged, I would expect, at a minimum, the line be cleared of all debris from the clean-out to the city sewer line. Additional, if another blockage were to occur in short order, I would expect some type of consideration for the first call. In this case, the original job wasn't completed to industry standards and the call back should have been covered by warranty. He never even mention that as a possibility during our second discussion.

Their information is misleading.  I asked for an estimate and interest in looking at my water heater's pilot light.  He replied asking if I wanted to replace the water heater or fix it.  When I told him I wanted it fixed, he responded by saying Don't have any parts we don't repair it.  So while he's prompt in responding the Repair part of the ad not exactly accurate.

Submitted a request through Yelp to get our front spigot replaced as it had a leak. Gino responded within 20 of my request and scheduled to come out today. Kevin and Gino arrived on time and explained what they will be checking for and the cost to replace the spigot. Highly recommend Excellent Plumbing as they are quick to respond, reliable, and reasonably priced.

Fast service.   Gino came out within an hour of me calling.  I got lucky but he was fast, knowledgeable, and worked in a neat manner.  Wore mask and booties.  Fixed a clogged drain and rodded out 50' of sewer line to make sure we were all good.  He even fixed a slow drain in 2 minutes as a bonus without extra charging me.  Nice touch.  I am a firm believer in a high star review on Yelp and they didn't disappoint.  Happy to have them in my gang of repair folks when needed.  
Thanks guys!

The great reviews of Excellent Plumbing are true!  Our realtor sent an urgent text saying we needed to fix an inoperable sump pump in the basement of my parent's house we are selling. With the melting snow, I needed someone to come out asap.  I called 5 different plumbers and the earliest appointment I could get would be the next day or they would charge a crazy fee to come out the same day. Excellent Plumbing took my info and they called me back within 20 minutes and told me they could be at my parent's house in less than an hour.

The guys were prompt (I was late, lol), they were professional-wore masks and shoe booties. The sump pump was dead & needed a new valve. They told me they could get the job done within 15 minutes and boom they got it done within that time. I thought I was going to be there forever and was in hurry to get my daughter to her practice-no worries with Excellent Plumbing!  Before they left they made sure to explain what they did and made sure I saw the sump pump working-awesome!  Their receipt provides a 1 year labor warranty and also provided the warranty for the equipment.

I would not hesitate to call Excellent Plumbing if I need a plumber for my house and I would definitely recommend them to anyone.

I don't usually write a review, but Gino did an excellent job. my water pipe burst the day before Christmas, and the Nico was able to come on Christmas to fix my pipe while another company I made an appointment before him cancelled on me and wanted me to wait 3 days to fix a pipe burst. Nico was very professional and came in and fixed my pipes in the evening.  He came over and fixed my burst pipes just a few hours after I called. I highly recommend him and his services.

Technician came out like a lot had some good ideas talked a great story. Never Did anything he said he would   Was going to get me information and quote in

My toilet started leaking and I had my daughter turn it off. I went through Yelp to get a quick response from multiple plumbers. The owner was really nice and came over within 1-2 hours. He did a good job, I recommend him highly.

Needed a replacement water shut off valve.  Gino was fast, responsive and helpful.  Good price and good service.  Would recommend.

Our main water shut off valve snapped when i was turning it off during a Saturday.  We called Excellent plumbing and talked directly to Gino-He asked for pictures and a description of the job and came out within hours to fix a major issue.  He was very pleasant, hardworking, honest and upfront about the pricing and the work.  
I would highly recommend Excellent Plumbing and Gino for any needs as he is trustworthy, reliable and fair with business and long term relationships.

As usual, plumbing problems - in this case a blocked sewer line - ALWAYS happen on the weekend. I frantically searched YELP and found Excellent Plumbing listed as reliable and well rated. I called, and Gino Babovich answered my call. He was professional and gave me an estimate and an arrival time of 1 - 1.5 hours.
He arrived within the time-frame and got to work immediately. No muss, no fuss.
He had the line cleared and had us back to normal quickly. During the process, he was extremely friendly and made sure that I understood exactly what he was doing.
By the time he left, you would never have known he was there.
Outstanding job and outstanding customer service!!
Highly recommended!!

Gino is amazing! He came the same day I called, fixed my issue and has been so transparent and helpful. Highly recommend him! He's personable, friendly, professional, and efficient.

Emergency service for a residential water heater. Reasonable replacement price, same day service in the evening. Can't ask for anything more than that! Would highly recommend.

Gino came installed new hot water heater. Quality clean work. The job came out beautiful. Definitely recommend Excellent plumbing for your project. I'm totally satisfied with their professionalism and will use them again if needed.

Gino was fantastic. He was readily available and explained what he wanted to do and how to fix the problem and was very reasonable with price. Took the time to do everything he could do solve the problem. Thank you guys. Will definitely work with Gino again.

woke up Saturday morning to my drains not working. I reached out to Gino at Excellent plumbing. He was quick to respond and was at my house a few hours later. took care of my issues and gave me a few options to help it from happening again. charged me less than the original quote what more could you ask for. definitely going to keep his number for any future plumbing issues

Gino came out for a routine snake out of a drain pipe and with his thorough work found a broken pipe in our front yard.  Gino clearly explained the issue, why we should get it fixed, and provided a detailed estimate for the work done.  

The team were absolute professionals, got the job done correctly and quickly, and made sure I knew what was going on the entire time.  I'm happy to say I've found my future plumber for all things going forward.

Gino responded promptly to our rodding need after a few other plumbers canceled on us. I would trust him to take on any plumbing project in the future.

Wow - I see why Gino at Excellent Plumbing has such amazing reviews. We had a leaking water heater and he was able to help identify over the phone what we needed super fast and was able to go to the store and buy a new water heater, replace and remove the old one in under 2 hours. THANK GOD because this all happened at about 7:30 in the evening. They were super professional, personable, fast and overall great. These guys are amazing and we get hot showers in the morning :)

I've hired Gino twice now to install a battery back up for my sump pump and a natural gas shut-off valve for my grill. He's always prompt, friendly and professional. Great communication. Will definitely continue to use his business for all my plumbing needs.

Called this morning for a clogged drain, they came out and the same day and fixed it. Quick and easy!

We needed some sewer repair done in the front yard, as well as installation of a sewer cleanout. The communication and work was both quick and excellent. I highly recommend them.

Excellent plumbing popped up on my yelp feed when I searched for a plumber, got a solid quote, he said he'd be able to get to me the day of.  

Great great company - I had a clogged kitchen drain line and Gino was able to get to my place within 8 mins of calling!  (granted he was just passing through the area so don't anticipate that to be instant result every time).  Very competitively priced (for reference - the last plumber that I had unclog a pipe charged 3 times what Gino quoted and charged YIKES!), and good honest guy to work with.  In and out within 30 mins.  He was working with me on a number of scheduling options and right now option was excellent.  He determined that the clog was about 30 feet away, plugged away and done!

Gino and Excellent Plumbing is now first on my list for plumbing issues.  Very pleased with his service and professionalism.  

Payment made by check, but he accepts credit card (convenience fee) as well.

UPDATE - Gino and Excellent Plumbing were excellent once again this past week, coming to address the drain in our basement that had some water come up a few days later. He quickly identified the issue and fixed it the same day at no charge to ensure no water comes up again. Gino must have seen me in the window trying to calm our baby and was so thoughtful to call me to discuss what was going on from outside vs coming inside or having me go outside. This was so appreciated given COVID concerns and was above and beyond.

Our kitchen sink clogged and Drano and husbands attempt to snake it didn't work.  I reached out to a few places, this one responded almost immediately with a flat rate quote.  We got a few other quotes, most were higher or vague. Two minutes after we accepted this one we did get another quote that was $30 less but the Excellent Plumbing guy came the same day, exactly on time, nice guy, fixed the problem, explained how it probably happened and gave suggestions for avoiding it in future. Charge was as agreed. We were pleased and would definitely use them again.

Used Excellent plumbers to replace a sink garbage disposal.  I provided the unit.  They were knowledgeable and efficient.  Price was also in line with the competition

Excellent Plumbing were...excellent!

Gino and Kevin (I think) were professional, prompt, hard working, respectful of our home, and provided quick & quality work.

Pricing was about middle of the road, but I've learned it's rarely wise paying for the absolute cheapest option...it almost never works out well.

They replaced a 10 yo water heater that has given us a fair amount of trouble the last couple years.  Disappointing the old one didn't last longer, but at this point most cost effective option was to replace instead of continuing to pour money into repairing the old.

Professional and responsive. They were the first to respond, commit to an estimate, and communicated arrival times and the receipt via email and text.  Excellent service!  The charge was higher than  what i'd expect for replacing a valve cartridge but matched the estimate so I knew what to expect and needed to get the repair completed. I would use them again.

Needed some work done:
Boiler Pump
- Turn off the water throughout the house
- Furnish and install a new heat re- circulation pump on the existing line
- Turn on the water
- Check for leaks and proper operations

Waste And Overflow Replacement
- Disconnect and remove the existing waste and overflow from the existing tub
- Furnish and install a new bath tub waste and overflow
- Check for leaks and proper operations Not Included: Painting, tiling, tub /shower faucet, existing plumbing modifications

Bath Tub Faucet Replacement
-Shut down the water
- Cut and remove the existing faucet
- Furnish and install a new Moen rough faucet
- Turn on the water
- Check for leaks and operations

New Furnace Installation  
- Run new low voltage wire
- New Honeywell digital thermostat installation

Spoke to Gino (Owner) and began inquiry for estimate. Stanley came over for estimate. Stanley is a very nice guy and easy to talk to. He handled the furnace installation. He took pictures of old furnace and circulation pump on boiler, and reviewed the plumbing work and took pics. Furnace took about 4 - 5 hours to install and also replaced thermostat. Furnace works well so far and very happy with the install. Thank you Stanley!
Constantine was in charge of the plumbing aspect and he as well was very easy to talk to and work with. 2 day job, each job took about 4 hours. He also helped unclogg my bathroom sink and bathtub (not for free) lol I had a bet with my fiance that our kid clogged it with toys, I won the bet, thank you Constantine! Bathroom sink had about 7 years worth of my daughters and fiance hair. Ugh. Very pleased with the work done, thank you Constantine!

I would highly reccomend Excellent Plumbing for their work and the professionalism. Fair pricing and nice guys to do business with. We will call them back when we have more to repair and maintain! Thank you Gino!

Side Note for old homes:
Once the water was turned back on after plumbing work done, water flow to my bathroom sink was not great. All others were fine. Me not knowing a lot about plumbing I called Gino believing it could have been an issue they may need to resolve due to the work recently performed. He explained to me that since I have an old house (almost 100 years old) I have galvanized piping. Over time corrosion develops on the horizontal pipes and become clogged over time. Unfortunately this can occur if you keep turning off your water and turning it back on, or eventually will happen at some point in time. He explained that now homes are now made with PVC or copper pipes now to prevent this.
I appreciated the explanation and most likely will have to call on them again to re-pipe my house. Its unfortunate, but it is what it is.

Had a tub stoppage. I contacted on Yelp and they came the next morning. Incredibly communicative and friendly and helpful. Cleared the stoppage and we have not had a problem since. Thank you so much!!

Gino to the rescue! I discovered my hot water heater was leaking late in the afternoon and worried I would have a hard time getting someone to take the call. Gino called back and said he would come that evening after finishing another job and bring a new tank to install. It was a late night, but he cheerfully finished the job. Before leaving, he reviewed everything with me and he also made arrangements for additional follow up work to be scheduled at my convenience. The following day, he checked in with me to make sure that everything was working which I appreciated.
Gino was respectful of safety precautions wearing a mask and foot coverings the entire visit.
I appreciated the prompt response and professional service provided. I would definitely call Excellent Plumbing again.

I had them out today to resolve a slow draining toilet. 2 guys came to the door - neither one was wearing a mask. Ugh. I asked them if they had masks. They went back to their truck and found a couple. I don't understand why it's not standard procedure. My wife and kids are home. These guys are coming from one job site to another. I just want to be safe.

The work itself was fine. They resolved the issue very quickly. I just feel like service providers who are going from home to home to home should be more careful. Just my 2c.

Our main sewage line backed up and created quite a large amount of water in our basement. Within an hour of calling, Gino had managed to find time for him and another guy to come out and fix the problem. It took a couple hours, but they did a great job and got the water to go back down the drain. It turns out we had tree roots. By the way, this was all done around 7 PM on a weeknight. I would highly recommend Gino and the company Excellent Plumbing.

I requested a price from Gino on installing a water heater.  He asked for pictures of the room where the water heater would be installed - which i provided.  He quoted me a price.  I accepted that price and just wanted to confirm with him that the price he quoted me would be reduced by the coupon he has advertised on his website.  He refused to honor his own coupon !!  Giant red flag.
When i asked him why he would not honor his own coupon, he made up a bunch of irrelevant excuses, clearly trying to rationalize his unwillingness to act above board.  On top of that, he then did a 180 and tried to suggest his original quote was not firm - which was totally untrue since he made no mention of this when he quoted me his price for the job.  
My advice to anyone who is considering doing business with this guy is - think twice, he is ethically compromised and not honest.

Gino was quick to respond and patient with all my questions.  He came by to look at some old plumbing issues our home has, which we discovered when we moved in.  His visit was quick, concise and we're now just waiting for an estimate.

Thanks Gino!

Excellent plumbing provided great service at a reasonable price. They were efficient and prompt. I had the line under my kitchen sink fixed, they also fix the tub spout and replaced my water heater. They notify appointments via email and text which I found very helpful. I totally recommend Excellent plumbing.

Responded quickly. Two men crew replaced old outdoor faucet. Job was done quickly and accurately regardless of non standard connection and tight space.
Great job, will hire again.

We were in need of duct cleaning at used Yelp to help us locate the right company for us.

I can't recommend Excellent Plumbing Inc enough. They responded to our inquiry online almost immediately and quoted us an extremely fair price for the cleaning.

Stan and his partner arrived bright and early for the appointment and explained every step of the process including making several helpful suggestions.

I will be using their services for a few other jobs we need assistance with and we think you should too.

I found this company on Yelp one night when my garbage disposal decided to break suddenly and was causing quite a stench in my kitchen.

Gino responded to my request immediately through the app, took the time to assess the situation carefully, and provided me with a quote then and there. He was extremely understanding and explained all my options, breaking down pricing for repairs vs replacement, disposal of the old unit, etc and stated he'd be out the next morning to replace the disposal.

The next morning Gino called to notify me they were en route and arrived exactly on time. He came with his partner, and they were able to perform the replacement in less than 15 minutes. They offer payment by cash, check or credit card.

Highly professional company and very pleasant employees, with reasonable prices and good customer service. Communication was excellent. Would highly recommend.

I received a call from my 96 year old father-in-law wanting the name of a plumber to come out and correct the overnight flooding of his basement  due to heavy rains.  I checked Yelp for one in his area and saw all the great reviews for Excellent Plumbing. My father-in-law called and in 20 minutes the plumber was there, found that the main sump pump and battery powered backup pump had both burned out. He replaced both and charged a fair price. I would highly recommend Excellent Plumbing.

Gino has complete two jobs for my home already. He installed a new toilet and took care of getting rid of the old toilet. He also fixed a leak in our shower. He was able to finish both jobs in under 30 minutes each. He is extremely responsive, professional and completes all jobs with ease. No one wants to hire a plumber, but if you need to, hire Gino!

Do not hesitate to contact Gino and Excellent Plumbing!  Our original call was for a kitchen sink leak.  We scheduled for next-day service (which is amazing in itself) and he called same day because he was in the area.  Leak fixed in about 20 minutes.  I asked on a whim about replacing 3 toilets in our house...2 days later the entire job is DONE!  Gino consulted us and purchased the toilets, replaced, and hauled the old ones away...impeccable, courteous, clean, and incredibly fast service.  (Also followed absolute Covid safety protocol at all times.) I cannot recommend this company enough!

Took care of plumbing issues and did a furnace check for me. Great to knock out both projects at once!

Excellent service. Affordable prices.
I had water in basement this morning. Konstantin and Eugene came on time, quickly figured out the problem and fixed it.
I would definitely recommend them to anyone.

Quick response time. Gave us a quote and stuck to it. Didn't nickel and dime us to death on small parts that needed to be replaced. No BS or small talk but very friendly. Will be our go-to moving forward.

Had an excellent plumbing experience when Gino came to fix our broken water heater this week.  We called in the morning and said he was on an all day job, but still made time for us.  He came at about 5:30pm and stayed until nearly 8-it must have been a horribly long day for him.  He not only replaced the water, but also identified and 2 frozen valves in the water line.  He was kind, curious and always wore a mask.

Hired Excellent to address a gas smell I was noticing near my dryer. They diagnosed the problem quickly and replaced the gas valve in a tight space. I thought the price was reasonable and they were very friendly and professional. The other good Yelp reviews were spot on. Glad I found them!

After seeing all the positive reviews both here and elsewhere, I was shocked at the level of service I received.  Instead of explaining the repairs and asking questions to clarify, Gino spent nearly the entire time pushing more expensive services on me, and when I politely refused them, he became more and more rude, condescending, and outright insulting.

One of the services I ordered was a water heater flush.  He and his partner didn't even shut down the water heater before checking the date it was installed, draining some water from it directly into the sump pit, and calling it done.  He then began to berate me for having an older water heater, which was not even my decision since I had just recently moved in, and told me that there was no point in flushing it since it was old.  Why didn't he tell me that before doing the work instead of after?  He claimed that he treats customers like family, but I feel like money is the only thing important to this company.  Buyer beware!

Gino came promptly to assess my AC unit issue and fixed it within an hour at a reasonable price. Highly recommended!

Hired Gino to install a new garbage disposal I had purchased from a retailer.  I initially quoted me a fair price  including the disposal, but then knocked off $200 once I told him I already had the item.  

Scheduling was easy, and both he and his associate arrived within the planned window.  They were both polite and respectful, and the work was completed within an hour.     I will definitely be calling Gino again for my plumbing needs.

The amount of effort these guys put into naming their company is the amount of effort you'll receive from them when scheduling an appointment. A bunch of jokers!!

We set a 3:30 appointment and I asked to be called if they were running late since the property is vacant. It wasn't until
4:30 (an hour late) that they called me to say they were 90 minutes away. Unreal. You guys are a joke! It takes very little to communicate with people these days and you fools failed every step of the way.

Forget the fact that it was the day after Thanksgiving and my kitchen sink line was clogged, leaving me with the clean up after 30 people enjoyed the turkey.  After leaving messages with no less than 5 plumbers, I finally got a response from Excellent Plumbing.  But that's not why they got 5 stars.
On time- yes.  They gave me an hour window and they were here within a minute of the beginning of the window.  I understand that's not always possible when scheduling service work, but I love it when it happens.
Team Gino got right to work.  They were very careful not to add to my mess. They got my drain opened and then took the time to flush it.  While doing that, they noticed a few other minor issues, not related to the clog (tightening, etc...) that they promptly took care of.  I was advised of the cost to rod a kitchen drain before they started. (That's always a plus too.)
They are PROFESSIONALS that do the job completely and thoroughly!  I will use them again.

Found these guys through the Yelp app.  Very responsive.   Had an appointment set up to replace my water heater and of the three estimates they were the lowest price (all three quoted the same unit).   They came within minutes of the appointment time and were in and out within an hour.   Will definitely be my first call when we need more plumbing work.

I highly recommend this company.  The plumbing service provided by Gino definitely matched the company 5 star rating.  Response to an emergency call at 9:30 pm was immediate.  Gino was on site within the hour.  My emergency was an intermittent failure of our main sump pump.  Gino recommended a few different options with things to consider that would fix the problem.  The estimate Gino provided over the phone is what I was charged.  I trust this company and appreciate Gino's professionalism.  Excellent Plumbing, Inc is now at the top of our list for any future plumbing service needs.

I found Excellent Plumbing online after looking at several plumbers. The reviews were great. I called, explained my problem and an appointment was set up for the same day. Yuri arrived within the hour, took a look to see exactly what needed to be fixed. He knew immediately and in less than an hour everything was done...PERFECTLY!! After making several calls to my regular plumbing company for three days, getting no response, I needed help. I made an excellent choice in calling Excellent Plumbing. Asked Yuri about another job I would like to have done. I am so happy that could be fixed as well. It's hard to find anyone anymore that does so many things.
I recommend Excellent Plumbing. Yuri was so pleasant and explained everything to me. Very professional. I will call them again!

Excellent plumbing was reasonably priced compared to others to come out and replace our garbage disposal. Very responsive and on time with coming to get it done. They were in and out in 15 minutes and completed the replacement and it is working great. The new one came with a one year warranty and he offered the same for labor. Thank you for the excellent service!

They were good guys. Came by even though it was after working hours. Diagnosed and fixed the problem quickly. I would recommend them.

Wow!  Really, wow!  Gino is my new favorite plumber. Like many parents and grandparents , I was a victim of Matchbox cars down the toilet and irretrievably stuck in the trap. Gino came out same day, and after the toys proved unwilling to yield, replaced my toilet, also same day. The amount of work he did, his responsiveness, reasonable price, and courtesy were unbeatable. Call him. You won't be sorry!

Super responsive. Was able to come out and complete a toilet install within 1 day of my request. Clean, quick, and fairly priced. I will definitely use this company again.

We had such a great experience with excellent plumbing. They did a fantastic job. Gino and Constantine were very kind and we will definitely use them in the future. They were able to come and fix our issue with our sink the same day, they were very clean, and very professional. I would definitely recommend them to family and friends.

Fast response and service. Removed our clog and had us up and running in no time. Highly recommend their service.

Great service! Luigi was wonderful. I had a leak and Luigi arrived within 2 hours on a Saturday and within the hour fixed it.

Found this company on Yelp and called them to clean my air ducts. Stan did a great job. Friendly, thorough and on time. Great price too!

Had water heater done yesterday with Excellent Plumbing. Replacing old 75G with new 75G gas Bradford white for $1,950. Very please with their work and communication. No hidden fee. So far everything is working very well. no leak.

Great communication from company about time and arrival of Konstantin. Konstantin was early and efficient. Cleaned up perfectly and very professional.  I will be using this company for all plumbing needs and confidently refer to friends  A++++

Unbelievable, I had a couple of water leaks in my kitchen. I called mid morning and they were at my home in about 90 minutes. The leaks are fixed at a very reasonable price plus they cleaned up beautifully. I couldn't be happier.

Have used a few other plumbers and their work was fine but their communication was never very good, so this morning when my water heater went out, I decided to use Yelp. Saw Excellent Plumbing, read their reviews and decided to give them a try. I messaged them for a quote and heard back from Gino within ten minutes. He set up an appointment for that afternoon and although they did have to change the time of the appointment once, I appreciated the fact that they kept me informed through phone calls and texts. The work was done quickly, professionally and the communication was excellent. Will definitely use them again.

I was referred to Excellent plumbing by one of my girlfriends, so ofcourse I checked them out on yelp, when requesting a quote, out of the 3 plumbing companies that Yelp sent a message out to, this company replied back so fast! Gino was so awesome and accommodating for my needs for his plumbing services. He arranged his schedule and came out the same day!! He was very professional and contacted me ahead of time as to his projected ETA to my home would be. Once he arrived, he and his partner were in and out under an hour!! (I had a clogged kitchen sink with a garbage disposal that stopped working). I highly recommend Excellent Plumbing to anyone! I'd definitely call them back again for any plumbing needs I may have in the future! Side note- I liked how there was no paper/clipboard work, it was all done on his smart phone and he emailed the invoice to me right away. Payment was also easy to do as well as he had a chip card reader! Thanks again to Gino and this team!

I highly recommend Excellent Plumbing. I talked to Gino yesterday, he was terffific, he sent Konstantin this morning as I requested. Konstantin, was punctual, he was so nice and professional and did an incredible job.  When he was done with the job he was here to do, I got a quote for the next job I need to tackle next month.  I made sure I got a card in case I lose the information in my phone or I lose my memory.:)  I use to think a plumbers a dime a dozen.  The reason Konstantin was here today, HOA told me my toilet was leaking in the basement.  Last plumber I had  installed my toilet, turns out didn't use a gasket and used an illegal caulk.  I never should have had to have this work done 3 years after having the toilet replaced.  Very happy with my new plumbers!

Water heater broke down and these guys were very responsive and offered the best price and gave labor warranty. Professional and cleaned up the mess. 'Excellent' is no joke :)

These guys are the real deal! They have been my go-to plumbers for some months now. The first time they came out, they helped me diagnose a problem that ended up being unrelated to plumbing and didn't even charge me for their visit and time. Since, I have used them multiple times to fix toilets and a backed up sewer line. They are super nice guys, very respectful, straight forward, HONEST, and FAIR. They are also scrappy in the sense that they will get creative in how to get things done more affordably, crawl into small spaces and get dirty, etc. These guys are my plumbers.

Highly recommend this company. Water pipe developed a pinhole leak in an upstairs bathroom, resulting in water coming through the ceiling of our family room. Called Excellent, and Gino and Konstantin showed up a short time later. The leak was repaired within an hour. They were very courteous, professional and neat, and the cost was quite reasonable. Will definitely use them again.

the best plumbing company Chicago and suburbs they did the best job   i wood recommend this professionals to every  one i know