T W.
04/10/2019 12:00:00 SA
Dunbar and his crew are INCREDIBLE!!! He is prompt and very professional. As a female, it can be difficult working with contractors who try to take advantage of you. Dunbar and his staff were uniformed, professional and CLEAN! My laundry sink was backing up and pushing water back into the washing machine. Dunbar and his crew came through the entrance closest to the basement (I appreciated that because I'm crazy about shoes on my hardwood floors) and before they went any further, they all put booties over their shoes. This was also greatly appreciated because I have light colored carpet in my basement. Once Dunbar figured out the issue with the sink, he laid throws down from my back door, down the basement stairs, the basement carpet all the way to the laundry room before he went to get the rodder so he wouldn't dirty/contaminate the carpet. He blew the lines out and covered himself while he did that so if anything splashed up from the sink, it wouldn't be all over the walls and floor. The sink was still draining slower than either of us liked so he rodded the line. One of the pipes were old, I'm sure it's been there since the house was built, and he replaced that pipe to prevent any future problems. Once everything was done, I sent the washing machine through a rinse cycle to see how quickly the water was draining from the sink and to make sure it was no longer backing up into the machine. Dunbar was patient, answered alllll my questions, wiped the sink down and swept the floors before he left. They even picked up the heavy rodder vs slamming the thing stair by stair up and down my basement. Prices definitely can't be beat and for the work he did and how he went above and beyond, no plumbers crack showing, no odors, booties, throw covers for floors, clean up, and NOBODY asked can I use your bathroom- I will be using Dunbar and his team for any plumbing issue I run into.