24/7 Service Team

We have a 1930s house with 1930s plumbing and our bathtub wasn't draining properly. The problem was that the previous owners of the house hadn't bothered to maintain the pipes in so long, the trap had rusted itself shut. Jose did a fantastic job in fixing the issue. He was also great about answering any question I had. Their prices are fair and I greatly appreciate that they list out everything that comes with that pricing. I will definitely be using them again for anything that comes up.

Two problem with my past experience with the company
1. The estimates they quoted are so much higher than others.
2. The business owner is not open for price negotiation and seems very inpatient.

The good part is the technician Jose explains things in great details and is very patient when answering questions.

I am very satisfied with the service I received from 24/7 Service Team.  Jesse was very responsive and I didn't have to call, I was able to schedule it all through Yelp. I scheduled late Friday afternoon and had service scheduled for first thing Monday morning.

Jose and his team did an amazing job installing the faucet and were respectful and informative.  They wore covers on their shoes and worked fast and accurately.

I will definitely use 24/7 Service Team again in the future and recommend anyone in the area do so as well.

They are the best! I sent a request through Yelp for a non-emergency furnace repair and had someone out the next day.

The technician assessed the situation and found that the 2 furnace repair techs that I had out had misdiagnosed the issue! The other techs said I needed a grounding wire from my breaker box to the furnace. However, the tech from 24/7 saw that I just needed to replace the sensors for $300. He fixed the problem quickly while explaining everything to me in great detail. He saved me at least $1000.

They are lifesavers. Will definitely keep them on the top of my list for future repairs!

Had a really great experience with 24/7. We had a (non emergency) shower cartridge change. They were super responsive to my quote request, gave us a very competitive rate, and came promptly on times they offered to come that same day.

After having other several bad plumbing experiences, we've felt taken advantage of by other plumbers.  We're very happy with our experience with 24/7 and will gladly give them our business again.

Sent a request through Yelp at 11am in the morning and Jesse was out later that evening. Had a wire that was not connected from a previous electricians job and that electrician would not have been able to come back for a few days. 24/7 was able to come out the same day and got everything taken care of. Great service and fair pricing. They're definitely now my first call if I have any issues that they're able to take care of.

They seem to have done a good job overall, but it was hard to communicate with them. He came fairly quickly to give me a quote and explained everything he was going to do. He seems very knowledgeable about his job and gave me a good price. However, he must be very busy because after I agreed to the quote it was hard to get answers to my questions. Then, he was supposed to return to finish putting the plate on the wall and to adjust the lights as they are motion lights and one of them only turns on for a second and then it goes off, so now I'm left with trying to fix those final minor things. I'm not handy man, so that's just annoying to me.

Just as a follow up, they did come and finish the loose ends. My advice is that if you sense your questions or concerns are not being met, just reach out to the owner of the company, Jesse!

The 24/7 Service Team was awesome! Jose Castaneda and the other team member provided me with excellent service from the moment of contact until the job was over within the one day time frame which was actually a few hours. Not only was my issue resolved, but his plumbing expertise resulted in better service. Initially, I needed my toilets repaired. Jose suggested that I replace the toilets. He told me the brand and where to purchase. I purchased them immediately, and the next day they were picked up- by Jose and partner and installed. I couldn't be more pleased with the new toilets!  My home has never been more pleased! The team was efficient, knowledgeable of ALL plumbing services, polite,  and HONEST! Not to mention- the costs were reasonable. If you don't contact 24/7 Service Team for ALL of your plumbing needs- you'll be disappointed!

Great people. Fast response and very professional and guaranteed work. I will definitely use them again!

These guys went above and beyond. I bought a new unit in my building and there were a few items I'd planned (fixture changes, sconces, outlet tests) and a few I didn't (2 broken breakers, and a few other complications). Jose was professional, polite, and very helpful. I knew just enough electrical to get part way on some of the projects then got stuck. He made above and beyond trips for parts on short notice and was very easy to work with, both him and his assistance for the heavy lifting. I wouldn't hesitate to hire them again, and in case you need them to be insured for your homeowners association, they quickly provided this as well.

In a Chicago winter, there are always going to be plumbing and heating problems and technicians get swamped with requests for emergency services (missing appointments) or want to charge an arm and a leg when they arrive at your house. I have used these guys twice now and both times they were reasonable and helpful. They gave me a reasonable quote through the yelp app, and upon arrival, seeing the problem not as big as before, adjusted the price even further. They always respond within 24 hours, and schedule arrival within a day or so of your infractions. Morever, the tech, Jose, is easygoing and pretty accurate in his assessments and handy enough to address various types of problems I've had with water heater, furnace, and showerhead water flow.

The lack of response time is unacceptable A viable business does not do this with possible customers shame on you Moved on to a company that is hungry for
My business

Prompt response to my plea for assistance with a circuit breaker that prevented my thermostat from functioning. No thermostat, no A/C, no fun.

Jason was helped me understand our SpacePak system and the steps he was taking to troubleshoot the situation. I found the services affordable and his appearance and manner highly professional.

Grateful to have found a service that I can trust.

Jose & Jesse were professional, responsive, and very helpful! We had a plumbing job and reached out for a quote. They came and provided quotes for 2 different options and then scheduled the service quickly. The work was great, but we had a small issue after that wasn't really their fault & would have been easy for them to brush off (water pressure in a different room was impacted by them turning off our water for the work they did) but they came back the next day and fixed it - now it's actually better than it was before they came. Thanks so much guys!!

Happy to write this review since I know how hard it is to find an honest, reliable plumber.  We had another company try to charge us $600 for a part that I went and bought myself for $30--pandemic pirates! But not here. The company was responsive and fast, and honest with their service and price. Highly recommend. Will use them again no doubt about it.

My A/C died when it was 95 out and 24/7 was super responsive and got me a great unit at a great costs in just a day. A lot of places were week+ for a new unit and a lot more expensive. They came back to make sure everything was installed properly and went the extra mile.

Out of 7  Companies the only one who could come on that Day.  A bit high, but the price is displayed on the web site.  On  time and in and out in 30 minutes.  Very nice . I would hire again

Great service. Responsive, quick service when others were not available or responsive. Would recommend to others

They gave us a fair price for a straightforward job and did it quickly. I would use them again.

Needed help within 24 hours. They were prompt, efficient and took care of our problem during the consultation.

Jose came out right on time and solve are problem and made it happen on top of that he also let me know how to work my water pump fast amazing and well priced

I have dealt with Jesse and his team for several years now and have no complaints.  They are always on time get the job done and most importantly I could trust them in home unsupervised.

Reached out to this company to get a second opinion on a long standing issue. They are super responsive and professional. Did a thorough analysis and really seemed to know what they were talking about. Highly highly recommend