Pete Fer & Son Plumbing and Supply

My air conditioner needed refrigerant added. I had this done previously in the past, once per summer (2x last couple years).

I hired a new company because I saw that they were local.

The technician that came to work on it and I discussed this when he got on site. He checked the system and confirmed that it was low. He told me he didn't have enough on him so he would need to return to the office to get more. He arrived at 9:15, brought me the receipt at 12:15. He attempted to charge me for the full 3 hours even though he was gone for over an hour. He removed one hour after sharing that I thought he should have come prepared.

I called the office and explained to them that I still felt like I had been overcharged as it doesn't take more than 30-45 mins to top off the refrigerant (based on the last two tech visits from other companies, they only charged an hour). I requested to speak with the owner (not available) and then requested they review the invoice and confirm it was appropriate. No response.

To be fair, they were responsive, sent out a tech the day after I called and left a message. The tech fixed the immediate issue (adding refrigerant) and the system is cooling the house as expected.

A friend recommended Pete Fer Plumbing, and I'm so glad they did! Excellent service start to finish. Very impressed. And it felt great to support a local, family-owned business!

Anthony has been reliable, responsive, knowledgeable and professional over a number of service calls to fix this and that in our house. Excellent service and we highly recommend Pete Fer!

I called them because I had an emergency. My water wouldn't shut off. Leo & Anthony came out promptly and fixed the problem. They were professional, friendly, and the price was less than I expected. Other companies would have charged me more so I'm happy I chose Pete Fer Plumbing! I haven't had any issues with my water valve since.

My husband and I live in his grandparents old house, and his family has been using Pete Fer for years! In our first year of living here, we had two plumbing issues and my mother in law suggested Pete Fer and we had them come out twice and we were very happy with our service.

We had both Anthony and Leo come out. Leo was very kind to our cat who wanted to watch everything he was doing. When Anthony came out, he remembered my husbands grandfather! Pete Fer is trusted in this family, you should give them a try!

If you need honest, professional, prompt, clean and friendly plumbers, these guys are your choice. They have helped me out numerous times and I've always been more than satisfied. Another company wanted to charge me an arm and a leg for a major shower remodel. Luckily, I got a second opinion and the Pete Fer Plumbing diagnosis and fix saved me thousands of dollars and required no major demolition and remodel at all. Thank you Pete and Jen Fer. A company you can trust!

I had an emergency major leak from broken pipe relative to kitchen sink plumbing.  The repair was made successfully the same day.  
The plumber, Anthony, was diligent and professional.  He did not have all parts on the truck but I had a unique pipe need for conection to dishwasher so that is totally understandable.  Had to leave to get part but the job was completed with shiny new black pipes and very secure looking silver things to reinforce adhesive connectors.  Way to go, Anthony, thank you.

The worst experience with this company.  We had pipe leak at front yard.  Since it is under palm trees the service guy suggest to by pass around the trees.  After the work is done our whole front yard sprinkler doesn't work anymore.  Now, the service guy doesn't even know if the leak is from the pipe or sprinkler.  We were so upset and want to talk to their boss.  But he refused to talk to us over the phone and his excuse was he wasn't the one doing the job site so he doesn't know anything.  I am not sure what to say to that.  They also add more hours that they didn't even work for.  So we negotiated the amount that we owed since they mess up our the sprinkler system that will cost us more to fix it.  They agree to accept the amount and took the check.  Now they tried to sue us for the rest of the mounts left.  We are very disappointed with this company.

Had a leak under my kitchen sink which caused water damage. Called the insurance company and they told me to call a plumber and get it looked at right away. I picked Pete Fer plumbing because of the solid reviews. So I called them and let them know my situation and that I was dealing with an insurance claim and wanted them to come so everything was documented.  Can't say if they do good work or not.  They did not do any work at my place just turned on my dishwasher and confirmed that water was dripping from the dishwasher. Was there for 10 mins and collected $160 from me.
I don't really post many negative reviews in general but if I had read the review I'm posting here I would not have used them for my insurance claim. My insurance company contacted me a couple months later and said they wanted a statement regarding the work Pete Fer plumbing performed. I went to the office twice and was told I would b contacted and never was. All I wanted was a signature on a letter that said they came looked at the washer turned it on and water was leaking from it. That's it, nothing more, I even wrote the letter all I need was a signature.
If u have an insurance claim the insurance company will try to screw you so make sure you use a good vendor for repairs. Not sure this is a gd place to get the repairs done.

Pete Fer Plumbing is the best ever. Today they quickly repaired the dishwasher air gap. The Carter family has been relying on Pete Fer Plumbing for over 40 years and is always amazed at their pride in workmanship, pricing, and superior knowledge in the industry.