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NEP Plumbing And Drain Cleaning

NEP Plumbing And Drain Cleaning

Plumbing Service
San Ramon, CA 94582

Description


Toilet, faucet, garbage disposal, drain cleaning, valve angle stop, sink, vanity, kitchen, shower,

SERVICES


Reviews


Jaime H.
Jaime H.
2/13/2023
HIGHLY RECOMMEND Eugene for all of your plumbing needs! We already have his number saved in our phone for future needs.

We reached out to Eugene on a Saturday and he was able to come within the hour. He was very quick to respond and provided us with a fair quote. We recently had changed our kitchen faucet and the water pressure was getting very low so we asked if he could change out our shut off valves. After doing so, the water pressure was still low so he stayed to make sure the problem was resolved. He went above and beyond to make sure we were happy with his work, and our kitchen sink is now stronger than it's ever been!

We've had 4 different plumbers come and go since we moved to our house, and Eugene is now our go-to guy. He even followed up with us a week later to make sure everything was ok. I will DEFINITELY be recommending him to anyone I know!

Roy H.
Roy H.
1/19/2023
After reading so many good review, I decided to give it a try. Eugene gave me a quote pretty quickly and confirmed he can come to our house the next day after 5pm. The price is very reasonable and probably the cheapest in the market.

Eugene helped me remove the existing kitchen faucet and installed the new one. He was very efficient and thorough. He did a great job replacing the faucet and went above and beyond his scope. He also carefully sealed all the opening and taught me how to use silicon sealant in the future. I feel so lucky to hire Eugene. He is definitely our go-to plumber now! I would recommend NEP Plumbing to anyone who is looking for an excellent plumber.

Kristie K.
Kristie K.
12/21/2022
Both our shower and toilet clogged in the middle of the night - it was a nightmare! We searched yelp the next day and luckily found NEP Plumbing/Eugene. Eugene quickly provided some quotes with different pricing depending on where in the system was clogged. Also he was able to come that same day which was amazing.

Eugene arrived right on time and was very thorough. He quickly got the clog cleared while explaining what he was doing. He also had helpful tips on ways to avoid future clogging.

We were very satisfied and will be sure to call NEP for any future plumbing needs!

Randy S.
Randy S.
05/09/2023 12:00:00 SA
Eugene did a very good job replacing our kitchen faucet. very friendly and respectful , took off his shoe before coming into the house.

Bon D.
Bon D.
5/29/2023
Eugene actually gave me a quote instead of trying show up and adjust the price depending on how desperate and stupid i looked.

Eugene was deligent and thorough; he snaked the drain and checked to make sure the water was flowing via the cleanouts. Ty Eugene i'll be in touch for that other project

Patrick M.
Patrick M.
5/27/2023
Our Kitchen Faucet stopped working, Eugene was quick with a reasonable estimate. He then swapped around his schedule so that he could come out as quickly as possible. He was very diligent and did a great job for a good price. I will definitely be calling him again for any future plumbing needs.

Jared A.
Jared A.
05/06/2023 12:00:00 SA
Had toilets installed. Very responsive to calls and text. Came into the house and took shoes off without even having g to ask!!! Toilets look great and didn't leave a mess after. He even called a week later to make sure all was well, which of course it was. Definitely reccomend

Sachin B.
Sachin B.
05/06/2023 12:00:00 SA
We originally called NEP to replace a garbage disposal that had broken.  The owner is very efficient, I took pictures prior to him coming and sent them over text.  He recommended a certain model, which I bought from Home Depot, and he came exactly during the scheduled time and replaced it.  His price was significantly better than many of the other quotes I received from yelp.

Shortly after that we used him again to install an under sink water filtration unit.  He moved the garbage disposal switch as part of the install, and all of the lines were very cleanly and properly installed.  There was a very tiny drop coming from one of the tanks I noticed after the install, and he came back on another day and re-taped it free of charge.

We also called him to unclog our shower, which he did with a standard snaking tool.

Overall NEP is the first plumber I'd call for any issues around my house.  Would highly recommend.

Harry S.
Harry S.
05/12/2023 12:00:00 SA
Request a quote, quick response back for a fair amount... and, the issue was resolved 6 hours later (a toy stuck in the toilet lol). Honest business, thank you.

Elaine M.
Elaine M.
04/10/2023 12:00:00 SA
I needed a new garbage disposal.  My old disposal was leaking really bad after I tried to fix the jammed blades.  NEP Plumbing was prompt, professional, and price was fair and reasonable.  I definitely recommend this business and will use him again.  He even helped me with another leaky bathroom sink.  He stayed over just to help me out.

Jeff M.
Jeff M.
04/09/2023 12:00:00 SA
Came out fast on a Saturday, reasonable prices!  Was able to quickly fix my sink and showed up Saturday evening.

Ben S.
Ben S.
4/17/2023
Eugene did a fantastic job installing our new kitchen sink, faucet, and disposal. Our kitchen had a non-trivial situation with how the cabinets, countertop, and sink were originally installed, but Eugene was able to work through his plan no problem and everything looks and works great! We'll definitely be working with Eugene again in the future.

Frankie S.
Frankie S.
4/30/2023
Our kitchen sink could not be unclogged by us, so we called Eugene. He was very quick to respond and provided great service with fair prices. He was a pleasure speaking with and we will be going to him moving forward for our plumbing needs.

Cecile C.
Cecile C.
6/18/2022
Service done:
Replacement two piece toilet and old toilet disposal.

Messaged Yehven on Yelp 6/15 with immediate response I got an  appointment in 2 days.
He was prompt and friendly.  Left with no mess and I'm so happy I have a new toilet!

Labor: $170
Toilet disposal $ 40
With 6 month warranty
Very good deal!!

Mike L.
Mike L.
04/09/2023 12:00:00 SA
A fantastic experience. Eugene answered my call in a matter of minutes. Asked some questions and gave a quote. Then came out the same day on a Saturday to clear out toilets that were backing up into the shower. After completing the work he cleaned up and explained how our plumbing was piped and how to avoid the problem in the future. With honest pricing, fast service, and knowledgeable about what he is doing I am giving his contact to everyone I know.  Can not recommend his company more

Marc R.
Marc R.
10/30/2022
Had a clogged kitchen sink and after checking a few things decided to call in professional help. Submitted a quote request on Yelp, and Eugene replied quickly. He had another job scheduled in our city and offered to come over before or after that one, which was great because this was getting late on a Friday afternoon.

He quoted a couple different prices depending on where in the system the clog was located. Arrived a few minutes early and pretty quickly got it cleared. He was happy to explain what he was doing. Luckily, this was a pretty small issue for us but we'll be sure to call NEP if anything else comes up down the line. Thanks Eugene!

M M.
M M.
4/22/2023
Eugene is easily THE BEST plumber I have ever hired. He meticulously installed a a new garbage disposal and faucet for my kitchen sink, installed a bidet in one of my bathrooms and quickly fixed a toilet in my powder room that would persistently run despite my best efforts to fix it myself. He also helped me trouble shoot and diagnose a separate issue with my dishwasher. He is responsive, helpful, very friendly and, most importantly, someone who very clearly takes pride in his work and in doing an outstanding job.  His fees are very reasonable too. Though I hope to never require the services of a plumber again, I know it's inevitable that I will, and I will most definitely be contacting Eugene when I do. Do yourself a big favor and contact him if you need the services of a plumber.

Dino H.
Dino H.
01/04/2023 12:00:00 SA
Our Garbage Disposal was leaking. We got several quotes to replace the Disposal. Eugene came in very competitive. We liked his reviews and decided to hire him for the job.

He was very responsive and he had availability the next day which was great.

He was very respectful inside the home and removed his shoes without being asked. I wasn't going to ask, but it was nice.

The job took him about an hour from start to finish. He pointed out an additional place that I was having a leak and let me know he would fix it. He only charged me for the part which I was grateful for. He does honor the warranty's on parts and labor and explains what that consists of in terms of parts vs labor.

We spoke about some other plumbing issues I was having that I wanted him to look at in the future. He gave me some quotes I think are fair and I will contact him again for other jobs.

Jim F.
Jim F.
9/17/2022
Great service and exceptional customer experience. Eugene was very clear on what needed to be done and also made the great recommendations for future repairs. Eugene goes above and beyond to ensure us customers receive quick, effective, and reliable service.

Looks like I've finally found my go to guy/business for any plumbing needs.

Hemal S.
Hemal S.
02/11/2023 12:00:00 SA
Kitchen sink had a deep clog. Eugene was quick to respond and gave a schedule which worked perfectly.

Preetham S.
Preetham S.
08/12/2022 12:00:00 SA
You just gotta give 5 star to Eugene. Oh man, such an honest person. He came in to see if there was any leak in my garbage disposal, found 1 small possibility where a washer was needed. He replaced for free and asked me to check in couple of days, to see if there still was a leak. He would come back and replace the pipe.

He just earned a long term client. I'll be calling him for all the plumbing needs in the future. So hard to find honest, reliable plumbers.

Morgan R.
Morgan R.
2/28/2022
Eugene was super quick and responsive to the valve repair I needed under our new bathroom sink. Many companies were booked out and wanted to charge $300 an hour for a 15-20 minute job.

So glad I found Eugene! He was able to come out the next morning and fixed the issue very quickly. I like how his pricing was transparent and fair. He also said his work is guaranteed for 6 months, so if it leaks he will come and fix it for free. Thank you!

Matt S.
Matt S.
8/14/2022
NEP did a bang up job on our home. We needed a few repairs done in our new home and Eugene was professional, communicative, and a very honest plumber.

Would gladly do business again with this company.

Georgianne D.
Georgianne D.
5/30/2022
Eugene was right on time, polite and helpful, went above and beyond replaced my kitchen faucet and vanity.
Thank you! Definitely will hire again

Louie C.
Louie C.
01/03/2023 12:00:00 SA
I was installing a bidet in our guest bathroom and putting in the bypass when the supply line to the toilet just snapped due to corrosion. It was already late in the afternoon, so I wasn't sure I would be able to get anyone out to our house without it being overtime/after hours, but I reached out to a bunch of plumbers anyways. Everyone quoted me $300+ for labor and parts and availability tomorrow morning at the earliest. Everyone that is, but NEP. They gave me a quote for half the price and said they could be there in half an hour. I didn't even believe at first so I had to confirm that they were indeed coming at 5 pm. Sure enough, Yehven showed up at 5 pm and got to work fixing my issue. He finished in a little over 20 minutes and finished installing my bidet to boot. Exceptional work and excellent customer experience, I'll be recommending NEP to all my friends.

Tony C.
Tony C.
01/02/2023 12:00:00 SA
Our toilets backup the day we came home from vacation.  Yevhen helped us out when we were in desperate need of a plumber.  I'll be sure to use him again!!!

Hanfei Z.
Hanfei Z.
1/25/2023
Eugene fixed clogging sink and then later exchanged the old disposal, both works are done very well. Plus he is very responsive and nice, straight forward on the quote, making honest suggestions, I would certainly use his company for future works.

Tom C.
Tom C.
12/26/2022
Excellent workmanship and reasonable price. Good coordination and on time. Definitely recommended!

Steve N.
Steve N.
12/10/2022 12:00:00 SA
Had to get my faucet changed and Eugene was the most responsive and cheapest out of all my estimates. He came the same day I messaged him and finished the job quickly. Would definitely recommend him to everyone

Dan T.
Dan T.
8/24/2022
Eugene was very responsive and quoted me for a project within minutes of me contacting plumbing businesses for help. He arrived promptly the day after and was quick to do the job (no stalling). I paid what we agreed on initially even though there was a bit of extra work.
Very satisfied with the quick service and great value for money. Will definitely hire again and recommend to friends.

Mabel H.
Mabel H.
04/09/2023 12:00:00 SA
Had a clogged sink and Eugene responded instantly with a reasonable quote.  He was punctual, snaked our drain, and ran/timed a hot water test to ensure the clog was gone.  He also commented that coffee grains and rice are common clogging items that expand in the drain pipes when water mixes with it, causing blockages.  Thanks for the tip!

S B.
S B.
5/16/2022
Thanks to all the great reviews here. That's how my husband found Eugene.
He arrived on time. We had a backed up shower in a house we just moved into. He cleared it within minutes! He also decided to charge less than what he had quoted my husband. He's extremely nice, professional and at a discounted priced! He also gave a 3-month warranty! Will definitely use him again. I highly recommend him!

Eran C.
Eran C.
5/18/2022
Eugene is a professional who truly cares about his clients. I had worked with him once before and when I texted him with an urgent faucet issue he responded immediately. He showed up within an hour of our text exchange and worked diligently until our kitchen faucet was back in working order.

Eugene simply resets the bar for what expectations of service and professionalism should be in his line of work. I'd give him 6 stars if I could.

Jessica S.
Jessica S.
6/26/2022
Eugene did an excellent job installing a new garbage disposal for us and worked around our availability. He even helped tighten our loose sink faucet and came back to fix our loose and leaky bathtub faucet. Both jobs were perfect and we're very satisfied. He is responsive, up front, has good rates, and even helps explain plumbing issues, which is much appreciated as I like to be informed and learn new things. Thanks, Eugene! We'll call you again if we need any plumbing work in the future!

Yasmin M.
Yasmin M.
11/22/2022
We needed a sink erator replaced. Eugene was punctial,, efficient  and very reasonably  priced. He did a good job. I plan to hire him again for a future project.

Linda P.
Linda P.
01/11/2023 12:00:00 SA
Eugene is absolutely wonderful!  He responds quickly, is friendly and very professional. A few months ago, we had a problem with drainage in our kitchen sink which he took care of and guaranteed his work for 3 months.
I called him last night because our toilet was not flushing.  He got back to me immediately and was able to come today.  It was a drainage problem which he explained and fixed. He is very reasonable, trustworthy and neat. We are so thankful we found Eugene!

Jason D.
Jason D.
11/21/2022
Eugene fixed a problematic and tricky drain solution. He was reliable, communicative and fairly priced. Highly recommended!

Tuan L.
Tuan L.
12/10/2022 12:00:00 SA
Our water valve and water supply line needed to be replaced. I message a few plumbers early morning and NEP responded right away and came out within a few hours and replace both parts. Pricing was straightforward and work was done professionally. He even showed me a few things (ie tips and tricks) while he was changing the parts. Highly recommended.

Hai P.
Hai P.
4/20/2022
Eugene came to fix my leaky sink. Upon arrival he determined the problem and changed out some parts and problem was solved. He offered 6 month warranty on his work, so that alone provided me peace of mind.

I highly recommend him, for your plumbing repairs.

John G.
John G.
3/20/2022
Our laundry room flooded overnight . Woke to a horrible smell . We tried everything we could. Finally sent a request on Yelp . Yevhen (Eugene) answered the phone personally and even dismissed my worry about calling him on a Sunday with a friendly 'not a problem ' . He was heaven sent . Arrived early . Worked diligently and resolved everything. Yevhen even installed a larger pipe in the laundry room to prevent future backups . I highly recommend him. I really appreciate that he took the time to examine the problem and come time to explained what he would be doing . Thanks

Kaylin S.
Kaylin S.
2/15/2022
There were 3 issues we had with our kitchen sink and dishwasher. First, our new dishwasher was difficult to install; we tried but it kept leaking. Second, our p trap was leaking. Third, the air gap wouldn't connect to our new dishwasher correctly.
Eugene was prompt and helpful while assessing the various issues. He was prepared to fix each issue. He explained why our dishwasher wasn't connecting easily, why our p trap was leaking and why the air gap had to be replaced. He performed all of the work in a timely manner. I have met many plumbers and Eugene is exceptional. Highly recommend his professionalism and aptitude.

Anujje M.
Anujje M.
03/01/2023 12:00:00 SA
Eugene was very nice and competitive in pricing . He arrived in advance of the time window he had provided and took care of the garbage disposal replacement quickly .

Claire S.
Claire S.
10/13/2022
We had a broken garbage disposal and kitchen sink that started to smell like chemical fumes and we could not figure out where it was coming from. I headed to Yelp to inquire about estimates and possible causes and we got quite a few responses. However, after NEP Plumbing contacted us, it was a done deal. Not only was the owner quick, friendly and reliable,  but he was honest and the most reasonably priced out there.  He arrived in an hour after our call and had everything fixed in under 30 minutes with warranty on his work. We couldn't believe how quick and efficient he was for such a great price. We officially now can say we have our go-to plumber if ever the needs arise again. I HIGHLY RECOMMEND this business for your plumbing needs. Skilled, honest, friendly and budget conscious. Thank you for your services!!!

Juliet B.
Juliet B.
09/04/2022 12:00:00 SA
Eugene is the best! I will definitely call him again in the future for our plumbing needs. I had attempted to install a Tushy bidet using the instructions in the box - something went wrong and I could not complete the installation. I found Eugene on Yelp, texted with him about my problem, and he was at our house within minutes after I called. He came and fixed the problematic Tushy, and then went on to fix another plumbing issue in our house. His work was excellent - he fixed everything we needed, and on top of that he was polite and easy to work with. His prices were very reasonable. Eugene is a truly hard-working guy and I highly recommend contacting him for your plumbing fixes.

Elena B.
Elena B.
10/11/2022 12:00:00 SA
We called Eugene out of desperation after our brand new toilet kept leaking post installation by both us and our GC. He offered to come on the weekend on short notice and diagnose the problem free of charge. He spotted a crack inside the toilet explaining the issue. He also offered us free advice on another plumbing issue, which we quickly resolved based on his recommendation with some simple caulking around the toilet. And he provided a quote and a recommendation for running a water line to the front of our house (which we overlooked when building a recent house addition). Overall, Eugene provided us with a ton of helpful advice completely free of charge. He clearly cared to give us the best recommendation without upselling unnecessary services. I'm so grateful for his time and hope to actually pay him for some work in the near future.

Lloyd S.
Lloyd S.
08/08/2022 12:00:00 SA
Eugene got back to me within minutes of contacting him with an estimate to fix a clogged kitchen sink. We were able to schedule right away. He showed up on time, diagnosed the problem within a couple of minutes, and had it fixed within 30. He's reasonably priced and provides excellent service. I highly recommend him for plumbing repairs.

Mike J.
Mike J.
11/21/2022
Recently moved into a new house and quickly found ourselves with some toilet issues. Eugene was fast to respond and came out within the hour.

He was thorough and took his time to explain the specific causes for clogged main lines. He was able to snake out some roots and got us sorted out.

If we ever encounter any plumbing or drain needs, Eugene will be the first number I reach for.

Vamshi Krishna Reddy H.
Vamshi Krishna Reddy H.
8/24/2022
Eugene was prompt in response. He was able to chat offline, got all details and provided reasonable price. He was also very accommodating and came over Sunday to help fix leak in my bathroom. There were two issues and for second one he just suggested solution and did not charge any. He took time to explain the problem, went extra mile, drawing things on paper. Overall, impressed with his commitment to customers. Would always reach out to Eugene for any plumbing issues.

Jon S.
Jon S.
12/19/2022
Eugene is terrific! Highly recommend- reasonable, efficient, and a nice guy!  Came over almost immediately to install a faucet.

Oleg M.
Oleg M.
3/22/2022
I needed to relocate a water tap to the outside wall of the garage. Eugene was very responsive and was able to do this within 12 hours of my request. He was on time and had excellent communication. The tap relocation was quick and professional. The price was very reasonable.

Fantastic work overall! I will be reaching out to Eugene for all of my plumbing needs in the future.

Darren K.
Darren K.
9/17/2022
Our second story kitchen sink was clogged and Eugene from NEP Plumbing evaluated the issue and helped us unclogged it. He also found issue with our kitchen sink down pipe is rusting from within, he helped replaced it with PVC pipe and he  charged me very reasonable price for it, I am very pleased with Eugene work and his attitude towards the work.

Eugene was very prompted and explained everything on what I can do to prevent the clogging in the future. Not only that, he even text me back couple of days later to check in on the new pipe he replaced and make sure there is no leaks.

I have not met a plumber that make it feels like you are just dealing with a friend rather than just pure business transaction.

Highly recommended - I have added NEP Pluming in my contact for future plumbing needs.

Casey H.
Casey H.
08/09/2022 12:00:00 SA
Great service. Very professional. Will hire again for future plumbing jobs. The price was very transparent and he was honest.

Shein L.
Shein L.
9/15/2022
Quick response through yelp, very reasonable price quote, efficient work attitude, would hire him again in future.

Suzanne W.
Suzanne W.
08/07/2022 12:00:00 SA
A huge thank you to Eugene! I called him with a leaky sink and he was out that afternoon. Extremely quick, professional and great work. I highly recommend NEP for any plumbing issues. Thanks again, Eugene!

David G.
David G.
09/08/2022 12:00:00 SA
Fast, Great Service. Eugene installed my new toilet and threw the old one away no problem. He was kind, polite and on time. Thank you Eugene/Nep Plumbing...

Hui L.
Hui L.
09/07/2022 12:00:00 SA
Eugene is wonderful to work with, professional, honest, very responsive, very productive with high quality service.  We needed  to replace 2 toilets and fixed the other 2. After I sent the request on a Saturday, Eugene responded immediately and showed up at our house for a free consultation the same day. He gave good advice on options for us to consider, provided the cost estimate with very reasonable price and breakdown list by the end of the day. He was able to fit in our schedule in two days. He arrived promptly on time, spent 5 straight hours, discovered and fixed more issues during the installation process. All 4 toilets were done perfectly. I highly recommend Eugene and will use his service again.

Joan S.
Joan S.
12/06/2022 12:00:00 SA
I cannot praise and appreciate Eugene and NEP PLUMBING enough. He responded promptly, kept his agreements, price, and time frames, completing the installation of a new upgraded disposal for my tenant within a few hours. Highly recommend. 5 Stars.

Elaina G.
Elaina G.
02/11/2023 12:00:00 SA
We needed 3 toilets replaced and NEP quickly responded to our yelp request. Their price was very good.  Yuri was very responsive and professional, and service was excellent   Will use again.

Jason C.
Jason C.
02/06/2023 12:00:00 SA
Eugene did a wonderful job fixing a clog in the kitchen sink drain line. He also installed a new RO water filter. He is very thorough and makes sure to tidy up the place after he's done. I was quite impressed he even checked back after a few weeks to find out how things were working. Overall I'm really glad to have found Eugene to take care of those issues. I highly recommended him for similar jobs.

Carlos X.
Carlos X.
04/12/2022 12:00:00 SA
Eugene responded promptly to our call with a reasonable estimate to fix our washer's blocked drainage problem in our laundry room. He fixed the problem effectively and charged what he estimated. Very professional and polite.

From the work he had done for us, I feel confident in highly recommending him for his plumbing service.

Ashraf H.
Ashraf H.
08/11/2022 12:00:00 SA
I had a rental property that needed a toilet to be fixed asap. I came on yelp and found these guys. They responded quickly and were able to fit my schedule. Did a great job and were quick to the point what was wrong. Good service,  good work, good price. Will definitely be using them again in the future.

K W.
K W.
2/14/2023
Eugene from NEP plumbing was fantastic. Our garbage disposal had broken and I called a company to fix it. It took three visits and two different plumbers from this other  company, and they still could not figure it out. I finally gave up. I called NEP and Eugene came out. He had the whole thing fixed within an hour. He explained in detail everything that was going on and what he did to fix it. Not only that he followed up to make sure everything was still working well. Will definitely use this place again and recommended to anybody.

Christina B.
Christina B.
9/22/2022
Eugene was a complete professional.  I received a super fast response when I messaged him.  Not only was the plumbing work the cleanest, and best work I've seen, but his prices are reasonable, as well.  I wouldn't work with any other plumbing in the future.

John D.
John D.
12/27/2022
Very nice and honest guy who took the time to explain things. Appreciate providers like that.

Vivian S.
Vivian S.
10/31/2022
Had a clogged toilet and no matter how much we plunged and snaked it, we couldn't get it unclogged. Contacted Eugene via Yelp in the evening and he immediately responded. He was able to come the next morning and quoted a very reasonable price. Really appreciate the quick and efficient service at a fair price. Definitely recommend!

Fz K.
Fz K.
1/15/2022
Excellent, convenient and dependable! I was able to receive a quote and schedule an appointment over Yelp without needing to speak to anyone. The plumber arrived on time and was super quick and efficient.  

They also provide a 3 month warranty for their work.

Overall an amazing experience!

Katy B.
Katy B.
03/02/2022 12:00:00 SA
OMG!!! What a great person and skilled plumber.
First want to share about his personality: He impressed us with his polite and humble attitude. Before he came in the house, he covered his shoes to protect our floors  He was very detailed in his assessment of the issue we had. There were some roadblocks that he never once brought up, but he just found solutions to.
Second, want to share about his skills: The project was to change a dual bowl kitchen sink, remove the garbage disposal, install new single bowl sink that is was bigger in size than the initial sink, preserve the old tiles, and reattach the dishwasher.
He did such an amazing job, this new sink looks like it was meant to be there, and that it was there all along. He has such a great attention to details and he is so considered, he changed the air gap to match the faucet.  He also cleaned up before he left, and he was just so very nice and polite throughout all his hard work.

Michael E.
Michael E.
8/19/2022
We are remodeling one of our two bathrooms and of course the shower in the usable bathroom decided to clog. I reached out to NEP and he responded extremely fast. He was very commutative during the process. He got held up on another job and made sure to keep us updated on his arrival time. He arrived and unclogged the shower quickly. He was great at letting us know why he believed it was happening which is awesome. I recommend him 10 out of 10 times!!

Linh P.
Linh P.
01/05/2023 12:00:00 SA
Eugene was so nice and honest with his work!! On the New Year eve, around 7:30pm my sewer in front of my house was clogged. I called multiple places and they were all closed. There was 1 place in Dublin was able to help but he asked for $600 which made no sense since we had done that before only for $150. Then I reached out to Eugene, after reviewing the pictures of the issue, he told us very reasonable price and able to come in 30 mins. We were very thankful that we found him and happy with his service. Trust me, you cannot go wrong with Eugene!!

Donna T.
Donna T.
4/27/2022
Our kitchen drain slowed gradually until tonight when it stopped draining. I used Yelp to request quotes from several companies. Eugene was the first to respond. He asked me a couple questions and quoted a very reasonable price. The best part is he can come right away on a Wednesday night. He got to my house in about 30min. He brought out the needed tools and got to work right away. He patiently snaked the drain over and over again until he was completely satisfied that it is clear. He worked nonstop for well over an hour in darkness and in the cold. He even guarantees his work for 6 months. I highly recommend Eugene for his responsiveness, punctuality, honesty, knowledge, and work ethic.

Juliana H.
Juliana H.
08/02/2022 12:00:00 SA
Garbage disposal was leaking water and Eugene came on a Sunday.  Super fast and was great he installed a new one and at a reasonable price.  Highly recommend.

Jon O.
Jon O.
08/01/2022 12:00:00 SA
Great experience from start to finish. Eugene was very quick to respond to my request for a quote, pricing was more than reasonable, and he was very understanding when we had to reschedule on short notice due to
Covid. He arrived on time, did the work for the quoted price, and was very polite/courteous while in our home. I would recommend him in a heartbeat to friends/family/neighbors. Thanks, Eugene!

Lori G.
Lori G.
1/16/2023
My garbage disposal was leaking profusely. Eugene replaced it with a brand new one for a total of $270. He had good communication on setting up appointment and price quote. He arrived early and had the job done in under an hour. Eugene was professional and efficient. Count me in as another satisfied customer!

George M.
George M.
4/27/2022
Amazing service !!!! He was available the same day !! He was on time and fix my toilet pretty quick !!! Also he was so friendly!! I will definitely will call him again if something else happens.

Zenan Y.
Zenan Y.
5/30/2022
Eugene is super knowledgeable about all kinds of plumbing issues. He not only fixed my clogged kitchen sink but also taught me a lot about my plumbing system and how to avoid potential clogged in the future. He responded my service request within 10 mins and showed up on time even on the Memorial Day morning. He charged the same price as what I quoted. Highly recommended!!!

Tracey K.
Tracey K.
8/17/2022
We had a great experience! Very friendly and efficient. We got our toilet replaced that was on an uneven floor. Yevhen took the time to make sure it was even. He also pointed out some things to make sure to watch for in the future. Would definitely recommend!

Brian M.
Brian M.
11/27/2022
Main line needed a clean out, Eugene came out within a few hours. Explained everything well and did a great job. Thanks!

Bijia W.
Bijia W.
5/26/2022
Thanks for all the good reviews that I found Eugene. Our kitchen clogged and the sink drain slowing for a week, I contacted Eugene at noon and he came in after a few hours. He is very nice and friendly person, also very professional and patient. He fixed and tested several times until he make sure the problem was fixed, I will definitely work with him again when replacing the other part next time. Highly highly recommend!

Balasubramoni R.
Balasubramoni R.
2/28/2022
Scheduled almost a same day service. Eugene was very accommodating, very responsive and knowledgeable about the work. If you want to get the work done efficiently cost effective way and also on a timely fashion Eugene is the guy you should go to..!

Rocely F.
Rocely F.
07/06/2022 12:00:00 SA
Had a leak on our pipe a few hours before we were leaving for a trip. You can imagine the stress- to find a plumber very last minute early in the morning. He agreed to come out at 9am & was able to fix the leak before our departure time without gouging us with such a last minute urgent call. We appreciate his promptness, his expertise, his incredible fair rates (was much much lower than we would expect). Highly recommend!!!!

Melissa R.
Melissa R.
03/01/2022 12:00:00 SA
We were doing laundry and our sinks started backing up in the laundry room and kitchen. We called Eugene from NEP Plumbing and he was able to come to our home within an hour to help us. Turns out there was a big clog in our pipes. He ran the snake several times and was finally able to clear the clog. His prices were extremely reasonable and Eugene did an excellent job fixing our issue quickly and restoring our pipes back to full use. He also gave us some advice on basic plumbing remodeling and troubleshooting so that we could fix future issues ourselves. We were deeply appreciative that he responded so quickly and was able to resolve the problem the same day. Highly recommend working with Eugene. If we ever have any plumbing issues in the future, we will definitely call him again.

Annie H.
Annie H.
02/05/2022 12:00:00 SA
Eugene provided EXCELLENT service, fixed our clogged kitchen sink and changed the kitchen faucet within 2 hours, we are so happy with his service and would recommend to anyone. He is very detailed oriented and double and triple checked his work, his price is fair and we will definitely use him again, thanks!

Patrick S.
Patrick S.
2/19/2022
Excellent, extremely helpful & reasonably priced service. He also noticed I was doing DIY bathroom remodeling and provided lots of great informative tips. Will always get my business for all plumbing needs from this point on!

Pritpal G.
Pritpal G.
4/26/2022
Eugene is friendly and professional person. He was ahead of time on schedule and was able to accomplish the job on hand perfectly. His attention to detail speaks volumes on his work ethics. He cleaned up after the work was completed without asking and made recommendations that would help us as a household . I would definitely recommend him to friends and will surely be calling him for future jobs .

Mel S.
Mel S.
4/14/2022
Yevhan replaced our garbage disposal. He was on time, affordable, reliable and professional.

This is the second time Yevhan has been to our house. He had previously installed a new dishwasher, air gap and p trap for the kitchen sink.

I will be calling Yevhan for future projects and I recommend him for your plumbing needs.

Sherry Z.
Sherry Z.
11/30/2022
Great service!  I have been working with Eugene 2 times.  First time he came over to fix my kitchen disposal.  It was not broken and Eugene refused to accept service fee.  Second time it was a faucet leaking in bathroom.  Eugene came and replaced faucet and its broken valve underneath to prevent a future disaster.

Matt G.
Matt G.
11/30/2022
Responded promptly and came same day to fix a clogged kitchen sink.  Competitive quote and thorough work.  Will use Eugene again for future issues for sure.

Farhan Y.
Farhan Y.
5/23/2022
Bathroom shower was clogged... Eugene responded quickly, arrived on time, very courteous, resolved the issue at a great price and left. He even recommended some products to avoid future issues.. loved the service. Will call him again in future!

Lanshi Z.
Lanshi Z.
10/03/2022 12:00:00 SA
I posted to ask for a help to replace a broken disposal. Got a quick response and great service from NEP plumbing! Price is very reasonable.

Igor Y.
Igor Y.
6/21/2022
Great service in general, nice communication, reasonable price and fast resolution. Thank you!

Glenn M.
Glenn M.
1/22/2022
Fast. Came the same day I called. Got the job done quickly and saved the day! Now we can flush

Sue N.
Sue N.
05/09/2022 12:00:00 SA
We had a bathroom faucet broken recently and were looking to get help and Yevhen came in on the same day. He was very professional, helpful, did quality work and we were very happy with the service.

Jas A.
Jas A.
6/19/2022
We needed new toilet and new vanity installation. Eugene and the team did professional job and very fast.

Tom P.
Tom P.
02/03/2022 12:00:00 SA
Eugene was absolutely great in repair of our toilet today.  He arrived on time, was very efficient and fixed our toilet with no issues.  He was also very polite and respectful.  The price was very fair and discussed up front. I will use his service again in the future.

Melissa S.
Melissa S.
03/11/2022 12:00:00 SA
Quick response and readily available. Eugene was fast, efficient and affordable. After explaining the cause of the leak, he took out our old garbage disposal and put in the new one. He even disposed of the broken disposal for us. I highly recommend him and NEP Plumbing.

Chris H.
Chris H.
03/04/2022 12:00:00 SA
Eugene is wonderful and very professional.  Straight forward with the pricing estimate ad no hidden costs.  Scheduled an appointment the night before and he came the next morning.  Eugene was able to find a toy that was blocking the toilet flush.  Provided a new wax ring and fresh silicone.  Highly recommended!

Jovan S.
Jovan S.
8/20/2022
Excellent service, response time and pricing. We all know how costly plumbers can be. I was quoted some outrageous numbers from other companies. I was relieved to find that this company. My kitchen sink was clogged and I also had a leak in my tub and sink for so long that it became normal. He was a life saver and I would most definitely recommend to any and everyone.

John L.
John L.
05/04/2022 12:00:00 SA
Eugene was very responsive and efficient. He did a great job replacing our water valve under our kitchen sink. Highly recommend!

Robin F.
Robin F.
2/13/2022
Great response/communication very polite and quality work. I paid the price I was quoted and was very pleased with how the job (toilet installations) turned out. Happy to have found a reliable way plumber for future needs as they may arise. Would definitely recommend.

Majid G.
Majid G.
08/08/2022 12:00:00 SA
Eugene came to my rescue for a faucet replacement. He was very responsive and communicative throughout the whole process, informed me of the details, purchased the right faucets himself from home depo, installed and sent pictures after installation. He was one time, his price was fair, and he delivered on what he promised. It all happened while I was not even present at the property! Very good experience overall. We need more tradesman like him!

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