Get Rooter & Plumbing

I recently used Get Rooter & Plumbing to replace a failing water shutoff and I couldn't be more pleased with their service!

I got 4 quotes for the job - Get Rooter is the only one that stated they met or exceeded all local codes and have a no-quibble guarantee. Being the best price was also huge. I couldn't understand how they could do that but then I see they have invested in great equipment to get things done much more quickly than the competition, and where time is money, they saved me a lot.

Get Rooter & Plumbing is now my number 1 plumber for anything that comes up.

I appreciate the responsiveness and availability that Get Rooter & Plumbing offered me . I had 2 restrooms with issues at the same time and they were here within 20 minutes and fixed both toilets within 20 minutes. Very respectful, honest, and cannot beat the price. I will use them again and again when i need the services they offer. Thanks Jay you did a great job !!

Put in a quote request via Yelp for the first time.  We had a freak accident where a large plastic piece of my wife's hair dryer got flushed and stuck in the toilet.  The worst part is we were 5 min from leaving out of town.  So I turned the water off and had to leave for the weekend.

I submitted a quote request using Yelp and got several speedy replies, one of which was Get rooter.  Javier was quick and concise and also offered to come out, diagnose the problem, and give us a quote for free.  

We set an appointment for that Monday and we were off.

The technician Omar showed up right at the beginning of the window.  Unfortunately they couldn't get the object out with a snake or vacuum so they had to take off the toilet which did cost more.  But they were very upfront, not pushy, and earnest.  Problem was solved and we were all good within a 30 minutes.

We will definitely be using them again

Still working through a sewer project with Get Rooter, but so far communication has been great!

Manny fixed our clogged toilet issue quickly.  Cleaned up after himself.  Thorough.

We were having water leaking under our washing machine for awhile now. My husband could not figure it out and assumed it was a clogged drain that needed to be snaked. They came out and determined the drain was not clogged but maneuvered some pipes around that were out of place. They were able to quickly and easily solve the problem and did not charge us. I wish we would have contacted them much sooner and will definitely use them in the future!

Quote outrageously high for a quick, simple job that should take 30 minutes or so.

Manny was awesome !  Came out on time was friendly , honest,  helped me assess my drain and pressure assist toilet. Very honest and didn't charge me for any services I didn't need.  I would definitely recommend using this company and will use them in the future !

While visiting my Mother I noticed her toilet was leaking . All that was needed was a wax ring . They charged me $200 after I talked them down from $275 . They are extremely expensive. My recommendation is to definitely get a few more estimates before going with them . I'd like to also state they were on time .

We had a clog in our kitchen sink. I sent out some Yelp quote requests. They came back quick and fair with the cost. We spoke in the morning, they came out in the afternoon. They called before arrival, answered my questions, solved the problem and were off.

Can't ask for better service to a inconvenient problem around the holidays. We will use them again in the future for other plumbing needs.

I had an old main sewer line to replace. Manni and his team did a really great job not only replacing the main line, but also doing the connectio, changing the wayer line pipe. All that work has been without trenching the house. And the price was good compared to others.

They habe a good customer service and work to satisfy the customer. Highly recommend them.

Quick response time. Team called to let me know they were 20 minutes out and arrived well within the time window. Figured out and solved the problem despite our having some old pipes. Offered to look at the floor for any warping or water damage. Recommended long-term solutions to avoid running into this problem again. Professional, courteous team. And reasonably priced, especially for the quick turnaround.

We needed an emergency repair due to a break in an irrigation system that was quickly turning our street into a small lake.

Unfortunately, this situation happened around 5 pm on Saturday, which meant that repair options were limited. Within 2 hours, we called about 10-12 different businesses that advertised emergency plumbing services. Out of them, about half called back and admitted that they have no staff on call in Encinitas ; the rest did not bother answering at all.

Out of pure desperation, I created a project on Yelp and Get Rooter& Plumbing got in touch with me right away (the other 5 businesses on the project list did not have anyone on call until Monday). Within 45 minutes, a service truck pulled in our driveway and the technician, Mani (Manuel) immediately got to work.

The repair was not easy, since the pipe got squeezed by a giant tree root that wrapped around it it. Plus, it was dark, slippery and mosquitos were merciless.

I was very impressed at Mani's level of dedication and professionalism during those several hours. He was great in communicating what the issue was, what he is planning to do, what is happening now and what's next and he did a great job on fixing the repair.

I highly recommend this business. Thank you!

Javier came out and assessed my water heater swap from propane to electric. He gave me a good honest quote and was able to come back the next day to complete the job quickly and efficiently. Great customer service,                                                          attentive and efficient. He gave me a reasonable and fair price compared to other plumbers I had inquired the same service about.

Our sink in the garage was backed up until Manuel and Javier saved the day. They were very responsive and came the next day on time. They were able to unclog the pipes quickly and even offered to check the pipes underneath the house which were apparently rotting and gross. So we were able to let out landlord know about it right away. Both were super nice and i definitely recommend if you need someone reliable and affordable. Thank you again!

Get Rooter Plumbing is great.  They came quickly when I called about my sewer line being block.  The problem was tree roots.  Javier is a great problem solving.  Manuel was the main worker on the job.  He was on time, easy to work with, and listened to my questions. They did an outstanding job. I recommend this company.

I was in need of a new hot water heater and Javier came out to give me the estimate and within two hours Manny came to install the un

Within three hours the install was complete and hot water was accessible within two hours and I would highly recommend this company and if I need any other help I will call them back because I was more than pleased

My water heater crapped the bed last week and cold showers were getting old... Before GET Rooter came out, I'd had multiple phone quotes and 2 in person quotes. The phone quotes were egregious and the in person quotes were within about $100-150 of each other but were scheduled out a few days. These guys came out on time, were competitively priced (in range with the other in person bids) and were the only company available to do the job the same day.

The owner and an employee performed the work. They were both super friendly and down to earth. They were respectful of our space and made sure to check multiple times that we were comfortable with the price and job.

3 hours later and my new water heater was up and running.

Kudos to a pleasant and painless process.

Had a toilet leak last Saturday got a few quotes here on Yelp this was the only company that would come same day and didn't charge me for a weekend rate. Their quote was inline with the others. Plumber came on time and did the job quickly. Overall great service.

Manny was very polite and punctual. He came to look at a clogged drain and took care of it in a matter of minutes! We were so impressed! Thank you so much Manny!

Quick, professional, friendly, and affordable service. We would use them again! Thank you!

My kitchen sink was clogged up and the owner (Javier) came out the following day to look at the problem himself as his team was backed up for the rest of the week. Javier was very professional and friendly. Our clogged drain was unfortunately a more complex issue because of the type of plumbing we have with sharp 90 degree turns where everything was getting stuck so it wasn't a fast easy fix. Javier even crawled under our house to see what was going on as we have ABS piping that should normally not back up. Now that's service! I highly recommend Javier and Get Rooter & Pluming. Price was extremely fair for everything he did and the time he took to resolve our issue. Thanks Javier!

The kitchen sink was clogged, and Xavier came and fixed it within less than 10 minutes. Arrival and response time was quick and easy. Great service and I will now be recommending them to everyone, super friendly! Thank you guys!

I had two toilets that didn't flush well and they augured them for me. Their price on the web site says drain cleaning: $68,  but doesn't mention the quantity. So that was $68 dollars apiece. Insanely expensive. I'm mad at myself because I could've bought an auger at Home Depot for 15-40 bucks. Looks dead simple to operate.

Then I also had a toilet that had an air leak. It was constantly hissing and I figured it would be a matter of time before it started leaking water, so they quoted me $250 to replace the fill mechanism. HOLY SMOKES! I could buy the kit at Home Depot for $25 and figure out how to do it myself. The guy knocked off $100 and I didn't really want to do it myself. So, I ended up paying $150 for a $15 part replace. I wish that were the worst of it, but it wasn't. After he left my toilet started filling and leaking water. I called the company and they said it was probably the flapper valve. So I went down to HD and bought a new one and put it in myself. While removing the old flapper valve I found a piece of white tubing. Not sure if that got left behind when the guy changed out the fill unit and that was causing me the issue, or not. But at least it is working now, thanks to my efforts, not theirs.

Very disappointed at the price and the results. I totally feel taken advantage of.

Team was friendly, courteous and professional. Explained their process and recommendations and provided regular check ins during the project itself. They finished the project early and met our expectations for what was a fairly significant undertaking (closure of one line, jackhammer and adding new replacement line, replacing portion of sewer line, adding cleanouts). Kudos to Manny and the team. Would consider using them again.

Could not recommend more! Trustworthy, responsive and an expert on all things water heater and plumbing

I had a semi clogged toilet and had received a quote from another company that was more than I thought it would be. So I opted out and went for another opinion. I found Get Rooter & Plumbing on Yelp, sent them a message and within minutes I got a response. They were able to send a technician out to me the same day. Andrew was the technician and he was super friendly, nice and informative, told me what he was going to do and did just that. He unclogged my toilet and was able to tell me what caused the toilet to clog and put everything back all under an hour. I definitely recommend them

Get Rooter & Pimblibg were the quickest to respond and to come to my place for a leaked toilet due to a rusted bolt. Manny came the same day and fixed my toilet for about the same price from other plumber's quote. He replaced the toilet flush valve, flapper and all that good stuff.. all the work is guaranteed one year. Thank you Get Rooter Plumbing and Manny for the quick honest work!

Kevin came out to my house and fixed my garbage disposal within 20 minutes. He was awesome to work with and gave me good pointers on what to do if my blades get jammed again. I was told I needed to replace the whole garbage disposal from other businesses and was quoted at $500+, those other businesses didn't even take the time to look into the issue further. Kevin actually did and he knew the exact issue and knew the disposal didn't need to be replaced but rather had something jammed and needed the blades to be turned. Super grateful I waited for him to come fix the issue!! Saved a ton of time and money super honest and will continue to call for further issues I may have! Highly recommend!

$215 to install a toilet is outrageous.  Moreover, apparently they did not read the original request for quote closely. Javier's reply to my Outrageous comment proves this.  I know the sensitivities of a small business, Javier should read up on 80 yr. old Senior who are also 100% disabled veterans.

We had to change sewer pipes from our house that haven't been changed i guess since '55.
Got a couple of quotes from different plumbing companies. Rooter Rooter wasn't cheap, but was definitely better price. The guys were professional, did everything in 1.5 days, stayed until late since we were on stop process of pouring concrete driveway. Amazing job. Couldn't be more happy with their work. Thank you.

Get rooter came quickly and did an amazing job for a great price. Thank you, Manny! You were informative, friendly and helpful.

Our kitchen sink was backed up and al the normal homeowner tricks did not work to unclog it. I contacted a few companies and Get Rooter & Plumbing was the first to respond. They scheduled a visit quickly with me and showed up right on time. They diagnosed the issue and unclogged the drain right away. They also provided some feedback regarding the state of my old cast iron pipes. I knew that my house was old and needing some maintenance so I appreciated this feedback, as we are slowly trying to get the house back into shape. There was no pressure to get it done but just a realistic timeline of how long to expect the current pipes to last. My wife and I are now budgeting to save for this repair now that we have some great insight from Javier and team. And when we are ready we will hire Get Rooter and Plumbing to repair it, as well as any other plumbing issues we run into.

Get rooter and plumbing had outstanding service. I really appreciate all the help that was given. Repair was done fast and affordable. Harvey and Manny had great customer service. Overall I had a great experience with them would definitely use there services if needed again.

Very professional and quality service was straight up and told us what the problem was, and the best course of action on how to deal with the plumbing issue, living in Clairemont the drains are cast iron and very old.

Very knowledgeable team and highly recommend to friends and family.

Called to scheduled a rooter service twice. No one showed up. No one called. Called again and their dispatch can't schedule someone but they can leave a message with their service team to call back.
not worth the hassle.

To whom it may concern I had some work done at my home Javier Soto was on time and great service I recommend them % customer Always in Oceanside Ca.
Big Al

Get Rooter & Plumber came highly recommended by one of my family members and I am so glad that I used them. I called them on 9/7/21 because I found that my half bathroom was leaking water at the base. The toilet had been feeling more than a bit loose and I was positive that somehow the flange was broken. I went to my local hardware store and bought a new toilet because I figured that since the toilet was already going to be removed I might as well change it to a water efficient model. Initially I was told that they did not have availability until 9/10/21 but to my surprise, they were able to schedule me on the morning of 9/8/21. I got a plumber by the name of Omar come in and he was great! Super professional and did the job really quick even though he struggled because of the tiny size of my bathroom (I am convinced it was previously a closet). Either way, Omar removed the toilet, inspected the flange which he said was fine (PHEW!!!). I was only charged for the toilet replacement and the process was easy peasy. Get Rooter provides an electronic notification when your job is scheduled, they notify you before the plumber arrives, they send you an electronic invoice with the description of the job, and you can pay via credit card on the spot and receive a receipt. I will definitely be calling them again and recommend them to whomever has plumbing needs.

Amazing service by a great company javier which came out to look at a drain stoppage that I had was very clean respectful and knowledgeable about plumbing one thing that amazed me was taking his time to wear shoe booties and put containment down to not dirty our home he walked me through the process step by step and fixed our problem he answered all questions we had and charged a reasonable price highly recommended for plumbing

Javier provided great service installing a new water heater at a great price.  Highly recommend.