Suzy M.
03/01/2022 12:00:00 SA
The following is a five-star review for Almco Plumbing. My mom's old 2-story house suffered a slab leak (hot water line) and after researching the options, we chose to have a partial re-pipe done to bypass the pipes in the slab. The plumbing company we initially hired made the re-pipe repairs and also installed a new water heater we wanted, and the house had running water again. One complaint my mom had was that the water pressure upstairs seemed lower; nothing huge, just different. I'd been out of state and when I got to see the work that had been done it was easy for me to see it wasn't right, and I'm not a plumber. For example, plastic pipe was exposed where it could be easily hit, as in on the wall just inside the garage door between my hand and the light switch when I went into the garage. The 50 gallon water heater wasn't sitting level, nor was it centered on the stand and it wasn't strapped down. If it could've been any worse, the water heater was leaning in the direction of my mom's washing machine that was right next to it and the gas shut-off valve was inaccessible. The second thing I did was get a plumber out to correct the water heater installation. Then the real fun began. While the first plumbing company had told us a permit wasn't required, we learned that wasn't true. So we had the city issue a permit, hired a contractor to remove the drywall patches, and got an inspector out. He looked at the re-piping repairs the first plumbing company had made, failed it on multiple issues, and failed the water heater as well. What!? It was no surprise about the re-pipe part failing but we had already paid to have the water heater fixed. You can't be serious! He was; it lacked an expansion tank. I then had to find a third plumber to come in and correct all of it, and that wasn't the easiest thing to do. It seemed many plumbers didn't like doing this kind of work. For the estimates I was able to get, they were right around the original cost paid and even higher. I thought most of the hard work had already been done; a path had been chosen and the walls and ceilings were already open. Then I found Almco Plumbing's ad, called them, explained the situation, and Vlad came out the same day to give us an estimate. The first thing we noticed was that he was very clean, friendly, and professional. Next, we were impressed by his knowledge of the type of work that needed to be done and his honesty about it. While it was a lot of work, Vlad was the first one who didn't mumble and grumble and complain about it. Finally, a plumber who was able to see the work in a positive light, with a can-do attitude. His estimate was reasonable and fair and we hired Almco Plumbing for the job right then and there. He gave us a start date, an estimate on how long it would take and then followed through flawlessly. Vlad and one of his employees worked hard and fast, and cleaned up after themselves regularly. When it was all said and done, not only did everything look better and professionally done, but the original water pressure upstairs had been restored. I got the inspector out, he looked at all of Almco Plumbing's repairs, said it looked great and signed off on it; all of Almco Plumbing's work passed inspection without any issue or question. That was almost three years ago and we're happy to say that all of the repairs are still working perfectly. In all this time that has passed, we haven't had any issue with any part of it, whatsoever. Thank you again Vlad! You and yours are in our thoughts and prayers.