A Robert P.
09/04/2015 12:00:00 SA
As a San Francisco homeowner in the Noe Valley/Mission area, I take great pride in my home/investment. As a former carpenter and life-long perfectionist, I have never been satisfied with the work I hire others to do as I usually need to micromanage & then perfect the job myself after they are done. This was NOT the case with The ECO SMART Team. Mere words cannot communicate how satisfied I am with their work; from first contact to the end of the job, they proved that competence, character, communication, fine craftsmanship & over all customer service is alive & well!
THE SEARCH: I called 5 roofers, and chose Eco Smart Roofers based on the information I gathered from: (1) my initial conversation with Mira (2) their website (3) Yelp Reviews (4) use of high tech tools (5) dedication to ecology (6) their Mission to do everything the Smart way (7) their kind, courteous, professionalism & rather rare, competent communication skills; and (8) their VERY FAIR QUOTE! I use this criteria with anyone I hire, and the other roofers simply didn't measure up. I am hoping that I can be of service to others by writing this Yelp Review so that your valuable time & money is not wasted in searching for &/or hiring roofers that do not measure up to ECO SMART. As a homeowner & former carpenter, I am 100% confident in ECO SMART & hope that this review will help you in making your decision. PLEASE SEE ATTACHED PHOTOS.
FIRST CONTACT: My first contact was with Mira; a co-owner of Eco Smart, who explained how she uses the latest technology to give me a quote & check for water damage under shingles for instance. All conversations with Mira revealed that SHE IS AN EXPERT. The next day, my very FAIR & DETAILED QUOTE was emailed to me and they started the job the following week. They told me that it would take 3-4 days, and they were done in exactly 3.5 days!
DAY 1, the team showed up at 8:00 am, and the work began. The team included; the demolition crew, the building crew, a supervisor that was on the job at all times, and every single day, Mira &/or Armand (the owners of Eco Smart) made sure to stop by numerous times to talk to their crew & check the job. At the end of day one, they were almost done with demolition, which went into the start of the next day because I had FIVE roofs (one on top of the other) that had been installed over the last 130 years; the age of my Victorian home. Armand assured me that this would not change the cost of the job and it did not, although they hauled away well over a ton of old roof debris. At the end of EACH day, ALL areas around my home were left CLEANER than they were at the start of the day.
DAY 2 consisted of completion of demolition and the beginning of a NEW ROOF! By the end of the day, the area that once held five layers of shingles was blanketed in high-grade plywood along with new additional framing along side of the roof to ensure that the entire roof, including gutters, had reinforced backing. This was NOT in the original estimate, and took hours of fine craftsmanship to complete, yet I was not charged extra!
DAY 3 & 4 was spent watching all the new materials get moved from the street level to the roof of my 2 story home via a truck with a conveyer belt that efficiently and safely transported all materials to the roof. ALL areas of the roof were replaced; new shingles, new roofing materials around my chimney and front overhang, rustproofing and shingles above the metal overhang above my bay windows, and roof vents; ALL OF WHICH DID NOT EXIST BEFORE! In the end, my entire roof was removed and replaced in less than 4 days!
INTERACTION: Every single day, I talked with the supervisors, and the owners Mira & Armand, at which time I learned that they are indeed a SMART & GREEN company; proactive in leaving the smallest footprint on the planet while conducting efficient/smart work in everything they do. ALL OLD ROOFING DEBRIS IS RECYCLED.
CONCLUDING REMARKS: By the middle of the fourth day, my entire roof was complete and I continue to be beyond satisfied with ECO SMART ROOFERS & will only call them in the future. While I will not need a new roof in this lifetime, I WILL need a contractor install skylights & when that time comes, I will contact Mira & Armand and hire their sister company, ECO SMART BUILDERS. If I could give Eco Smart 10 stars, I would! If you want a PERFECT JOB DONE & the peace of mind in knowing that you are paying a FAIR PRICE with the added bonus of knowing that you are not contributing to further damage to our planet, hire ECO SMART! The entire team is the BEST that I have hired, or worked for in the past, in EVERY way. You WILL be satisfied! BTW, the Property Manager of the house next door saw their work and had them install a new flat roof on that unit, in just 2 days & they are presently repairing 30 years of weather damage to his entire back wall. Ill post before & after pics of that when they are done.
THANK YOU ECO SMART ROOFERS & BUILDERS!