We all know the term you get what you pay for, and this is the case with hydro-jetting by American Drain Co. Tim & Brandon care about their work. I must first say that I am an active builder for 48 years, so I do have some knowledge and experience in how to do things properly. I am doing mostly construction management now, guiding owners on how to properly build their projects. Technology has advanced significantly over the years, and using a Hydro-jet to clean your area drains is (in my opinion) the ONLY way to properly diagnose, clean & repair your area drain and sewer systems. Most Plumbing subcontractors do NOT specialize in exterior area drain cleaning, but they might have a drain snake on their service truck. This does not mean they know how to deal with area drain or sewer drain line stoppages. Everyone has their specialty, and these guys have the specialty of cleaning and replacing drain lines, period!
This was my 3rd attempt to try to clear my area drain systems before having to jackhammer my patio to try to clear my drains, which I did not want to do. You should know that not all hardscape contractors have their area drain systems permitted or inspected, as these systems are not required as long as your yard is graded and capable of draining over the surface. However, often homeowners of new homes will opt to have their Landscape and Hardscape subcontractors install their hardscape with below grade area drainage systems, and the majority of these systems are installed in the past using inferior products which cause major problems in the future. Until about 20 years ago, the common method was to use a slip fitting type drainage pipe with tight corner fittings (not sewer drain fittings), which work fine for area drains until you have a stoppage. Since their joints are not glued, they often get roots in them, which grow and block the pipe, preventing it from draining. Then try to clear that stoppage with a snake, and I wish you good luck. The best method for all drain installations, and the one which I have used over the past 20+ years is to use normal sewer drain fittings and glued pipe (ABS or SDR-35), and make sure that all fittings are sweeps, and not tight 90 degree turns, as snakes cannot get by these turns. So, as you would guess, my home of 22 years (which I did NOT install the drains in) is about 29 years old, and the contractor who installed these drains used the old fashioned drains with tight turn fittings and no glued joints. Needless to say, after 2 previous attempts to clear my stoppages myself, I finally called these 2 guys to Hydro-flush my drains, based on their Yelp rating. They arrived together, both the owners of this company, with the intent of resolving my stoppage issues. This is unheard of in the new construction industry, and these 2 guys do NOT mess around. Also know that I seldom ever call someone I don't know, as I work in the building industry. But I found these guys on Yelp, as I knew I needed a hydro-wash specialist, and I liked the comments on their reviews, so I gave it a shot.
They arrived on time, 2 owners, a relatively new truck, new equipment, and extremely efficient from the moment they came out of their truck. Within 4 minutes they were working on my drains with a camera and ready to flush out my drains. They succeeded in flushing out both of my area drain systems within a matter of about 1-1/4 hours, and my systems were clear and ready for the winter rain! They ran into some obstructions in each of my drains, and after several attempts they managed to break through the stoppages! I am extremely grateful to Tim & Brandon, as I do NOT need to jackhammer up my patio just to clear a drain stoppage! Also, if you are installing new drains around your home, and you want it done the right way, then I would recommend these guys as a great choice. They know what they are doing, and they were fair with me. What else can you ask for?....