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Mission Hardwood Floor Company

Mission Hardwood Floor Company


8350 E Evans Rd Ste A1 Scottsdale, AZ 85260

Description


Mission Hardwood Floor Company is dedicated completely to meeting and exceeding our customers expectations. In addition to crafting and installing fine hardwood floors for more than forty years, Mission provides a full spectrum of services to keep your hardwood floors looking their best. The same expert craftsmen who install our floors provide a gamut of services from seamless water or termite damage repairs to re-finishing, re coating and recoloring your floor. - New solid and engineered hardwood floors - Reclaimed hardwood floors - Hardwood floor sand and refinishing - Hardwood floor recoloring / re-staining / re-coating - Hardwood floor water damage repairs - Hardwood floor termite damage repair - Custom and designer wood wall coverings

HISTORY


Established in 1972.
Mission Hardwood Floor Co. has been crafting, installing and servicing fine hardwood floors in the valley for over 45 years. We pride ourselves with fine craftsmanship and excellent customer service since 1972.

ABOUT BUSINESS OWNER


I am very proud to say that I am fourth generation in the woodworking business. Every floor that Mission produces is made by craftsmen like myself who take tremendous pride in their work and most importantly love what they do. This translates directly into beautiful, high quality wood floors and excellent customer service. Mission Hardwood Floor Co. has installed over 20.000 floors in Scottsdale, Paradise valley and the greater Phoenix area and we would be honored to count you to our customers. Contact us today to discuss any hardwood flooring project, we will put all of our knowledge and know how to work for you with integrity and honesty.

Sincerely,

Bobby Serafin

Reviews


MARCIA L.
MARCIA L.
11/07/2022 12:00:00 SA
Mission refinished 1100 SF of thin layered engineered hardwood floors.  They were oil finished, hand scraped, dark and damaged by pets and termites.  Dan refinished/repaired to perfection to a natural finish.  We could not be happier with the outcome of our floors. We are so grateful for Dan and Mission Hardwood.

Matt F.
Matt F.
1/24/2022
We recently had Mission Hardwood sand and refinish our our engineered Oak wood floors.  We had such a great experience!  They were very professional and top notch all the way around.   From speaking with Danka, the bid with with Greg, to scheduling and and getting the work done, you cannot ask for a more thorough company.  Danny took care of our sanding and refinish and his meticulous attention to detail was amazing.  The Mission  Hardwood team is 100% professional and I highly recommend them.

Candice M.
Candice M.
9/18/2020
If you want your wood floors refinished, Mission is the place to go. Call Bobby Sarafin!  Bobby sent Daniel to do my 35 year old floors (they were originally stained golden oak.) Daniel is an A++ floor refinisher, the floors came out so beautiful! To finish the job, for some trim work, Bobby sent over his painters Arek & Chad (that's the name of their business) and again, top notch workers, polite too. So my advice is go with Mission even if they are a tad more expensive, remember you get what you pay for.

Tony T.
Tony T.
12/22/2020
I have had Bobby do new floors in two homes now. I get so many compliments, and the return on investment when I sold my last house was MAJOR. He's trustworthy, fair, fast, and his team does EXCELLENT work. Don't be tricked by saving a couple bucks somewhere else that cuts corners- Bobby's team solves all the unexpected problems that pop up, and your floors look incredible after!

Ivan D.
Ivan D.
8/28/2021
Eddie was spectacular in addressing all our needs. They changed out our carpet to hardwood on the second floor, then re-stained and sanded our first floor hardwood. Definitely recommend for any projects you have! They take their time and don't rush through any projects - the attention to detail is unmatched!

April A.
April A.
2/23/2019
They saved my wood floors. My wood had been ruined a year ago because we used an oil based product that made the floors waxy. We also had scratch and scuff marks . There were not a lot of places willing to take on my floor because of the condition it was in. Mission Hardwood ended up working on it and made it look new. Bobby, Brad and Brad's son are great. We are very happy customers.

Patti O.
Patti O.
11/25/2019
We had all the flooring in our home replaced with vinyl plank.  The selection they have is great and we found exactly what we were looking for. Brad and his son were our installers and they were awesome. They did an amazing job and kept everything so clean.   I was expecting to have a ton of dust from the old carpet and the removal of the old baseboards but when they were done each day everything was spotless.   We love the flooring and were so pleased with the job they did.  We recommend them highly!

Barak G.
Barak G.
3/17/2017
I'll start from the end
I was stupid and cheap so I pickup some wood floor from home depot  and 2 guys
From Home Depot parking to cover my 2200sq house with a new wood floor.
I stop there work on the first room -it was a disaster!! .
Thank u God somebody gave me Booby number he and his dad and 2 others
Came on the same day! Fix the the room and continue with the rest of the house
, it was all done in 6 hours !!!!!!
Above all bobby returned the original floor I got from Home Depot and got Exactly the same floor brand for $275 less he did it just as a courtesy , what can I say ,thank u so much ,great reliable company with a very reasonable price

Jaime N.
Jaime N.
04/07/2017 12:00:00 SA
They were extremely quick and did an amazing job. We built an addition on the side of our house ourselves and it had a concrete floor. We we wanted it to look a bit fancier so we got the hardwood installed. It looks beautiful! The edges and corners are perfectly flush with the walls and there's no spacing! We're really excited about entertaining now as I'm sure it will draw great compliments!

Sam C.
Sam C.
12/06/2019 12:00:00 SA
I am a local contractor and have used Mission Hardwood Floor Company for several jobs now, Including my personal home. They are very competitive and knowledgeable about all types of flooring and their Installers are very polite and extremely professional. I strongly recommend Bobby and his crews.

Victoria M.
Victoria M.
4/19/2017
Great company,there work realy made amazing different!!!!
Definitely gonna recommend them to my friends

Karol O.
Karol O.
04/04/2016 12:00:00 SA
Great customer service - we got day by day updates on the progress. Easy to work around our schedule.
Fantastic workmanship, floors turned out better than expected.
Job complete on time without hidden fees.
Highly recommended!

Carrie R.
Carrie R.
4/19/2018
As an interior designer I have worked with several trades and Mission Hardwood is by far one of the best! They are professional, reliable, and you can count on them to deliver a quality product and installation.

I cannot tell you enough how much you will enjoy working with them.  It is so refreshing to see a company that is truly exceptional, it seems to be hard to find these days!  

Go with Mission Hardwood, you will not be disappointed.

Princess V.
Princess V.
4/27/2018
Amazing work: they are punctual, knowledgeable, professional. We are appreciative of how our floors turned out!!

Jennifer C.
Jennifer C.
11/18/2017
I have not had the best luck with finding exceptional contractors in the past. As a generality, you have to choose between price and quality. And I am constantly searching for that happy medium. I could not be more impressed with the craftsmanship, customer service and the outstanding attention to detail that went into my new floors. I will absolutely be using Mission again. I don't think I realized how much this would compliment the aesthetics of my home! THANK YOU! For truly giving me a one of a kind experience. I will recommend Mission to EVERYONE I know.

Susan S.
Susan S.
3/14/2019
Mission Hardwood was an integral part of building our dream home.  We purchased a 1960 home in Paradise Valley, commenced with demolition, and when we pulled down the ceiling we discovered our sub-roof was comprised of 1"x 8"x 12' planks of pine.  After two design meetings with Bobby where proposed finishes were reviewed and decisions made, Mission Hardwood took this reclaimed wood, milled it, stored it (for a really long time, because construction was slow), installed it and finished it and it looks beautiful.  We get compliments from everyone who enters the house.  Mission allowed us to keep a little bit of the home's history by reclaiming the wood for our floors.  They didn't waste a single board, so we had just enough to cover 3600 square feet (every room except the bathrooms and laundry room, where we wanted tile), with one board leftover! Everyone talks about their construction nightmares, but this was a dream come true.

Philip B.
Philip B.
7/31/2018
I purchased a home out of state and was planning to have new hardwood flooring added and all the hardwood floors sanded and stained the same color as to not show any variance between the old or the new flooring.  

My issue is related to not knowing what stain color I wanted and being located over 2,000 miles from the home.  

I searched pretty diligently to find natural 2 1/4 inch red oak paneling that was untreated but kept running into 2-3 week lead times for a bundle of the wood and I needed workers in the home well before the 2-3 week timeline.

When I reached Mission Hardwood Flooring they were the first company I spoke to that had the flooring I needed in stock.  Then they suggested that instead of buying bundle of flooring and purchasing a bunch of different stains that they would indeed put a few panels together and if I picked a few different stains they would stain the wood for me.  This not only saved me time but also saved me money.  The story just gets better from there.  In less than 2 business days from the date I requested the work Mission Hardwood had completed the task at hand and when I arrived to purchase the materials and the labor Mission Hardwood just requested I write a nice review for them instead of paying for one hour of labor plus materials, that was a nice surprise.  All in all I would say I saved a few hundred dollars and met my need of knowing which stain I now want on my flooring plus I could compare the stain on the exact flooring to my paint samples on a piece of drywall I bought to test out different paints.

Give these guys a shot if your looking for a stand up company that delivers on their promises, is run by a good group of people, and makes the task of working with them straight forward.

Ryan K.
Ryan K.
8/24/2017
I contacted Mission Linen to install engineered hardwood throughout our home.  We had a combination of newer and older existing floors, and were operating on a tight timeline.   Bobby and Cody were extremely responsive and were able to meet our time frame, and were also able to prep the floors to ensure a level floor throughout.  They worked around other the other contractors seamlessly, and installed the wood beautifully.  We had a few pieces that had to be replaced due to some damage done by some of the other contractors, and Mission was able to accommodate this without any problem.  I would recommend their services to anyone looking for a quality installed wood floor.

E M.
E M.
1/25/2019
We contracted with Mission Hardwood Flooring to completely replace about 650 SqFt of old carpet with wood.  Our overall experience was outstanding.  It was truly a pleasure to work directly with Bobby the owner; he takes great pride in his company's reputation, and it shows.  From the outset, every interaction with Mission Hardwood was easy, professional, timely and efficient.  Bobby even brought samples to color match to my existing flooring and paint scheme.  When the install started, the crew always showed up exactly on time (and even called the night before to confirm).  They worked around our hectic schedule, and were clearly skilled craftsmen that cared deeply about their trade.  On top of everything else, we got what we consider to be just about the best price out there (had many other quotes, and none of them even came close to Mission when it comes to the high quality products and services they offer at a very reasonable price).  At the end of the day, we couldn't be happier - and we would recommend Mission Hardwood to anyone looking for the absolute best possible experience.  Just check these pics - talk about amazing!

Patrick H.
Patrick H.
03/05/2013 12:00:00 SA
Poor quality, no follow-up and terrible customer service.  They were referred to our contractor from a trusted carpet installer to refinish one room, everything seemed fine until they refused to come back and finish the work that we paid for - this includes some blotching, cleanup of stain that ended up on adjacent tile/wood and never installed (but paid for) corner round for the stair.  The work was performed in December and after countless emails/vmail, still no return phone call - and it's March!!

Buyer beware!!

Steve A.
Steve A.
9/26/2017
We needed some repair work in a powder room and were happy to find Mission Hardwood willing to do the work. They did a great job on our wood floor and their craftsmen were always courteous, friendly and efficient. We were 100% satisfied and impressed with their customer service.  Highly recommended!

Julie W.
Julie W.
10/01/2012 12:00:00 SA
Do not use this company. We had an awful experience that ended up costing us a bundle.  The one week job turned into 7weeks.   They were refinishing our floors. We came home to stain all over baseboards and door jams.... Sanding marks and rag marks everywhere.....Light and dark splotches everywhere.  They Washed stain rags out in master jacuzzi tub and snuck back in the house to try to fix things after the second complete sanding and staining and didn't seal the part they tried to repair so now we have a sheen difference.  If you have already started a project with them, call ROC at first sign of trouble.  They are on their third business license but the tried to deny that when confronted.  ROC confirmed this.  Owners are B. Serafin ant Art Gramer.

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Hours



Mon 9:00 AM - 5:30 PM

Tue 9:00 AM - 5:30 PM

Wed 9:00 AM - 5:30 PM

Thu 9:00 AM - 5:30 PM

Fri 9:00 AM - 5:30 PM

Sat Closed

Sun Closed

Location


Carpets of Arizona location

Manager


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