My warning to you - DO NOT use this company.
I purchased my home Apr 2021 and started minor demolition, flooring, complete interior painting. Then roofing. Then landscaping, then exterior painting. Five Guys first reroofed my 2,200 sqft one-story home in July 2021. They were a referral from a trusted friend who had used them a few years ago.
Round 1 of my roof, a complete reroof with double underlayment. My yard was left a complete mess on the DAILY - nails and trash and tools all over, and even a gas can that would have stayed on my roof overnight had I not called the company to come cleanup and remove the gas can. Yes, gas can - during monsoon season with lightning. When a job-site (or workspace or kitchen, etc) is left in a poor condition, you can expect that the work done is also poor. As a result I wanted the job reviewed by the owners, so I refused to pay the 30% that remained.
Justin came to my home. I told him I wasn't paying until I had an independent inspection. Justin asked if he could go up on the roof and I said yes. When he came down he said he'd either refund my money, or, as he preferred, he'd make it right and redo the roof. He admitted to finding single underlayment in places, bad flashings, a laundry list of errors and poor workmanship. I agreed to the re-do because he said he would personally supervise the job, and I thought I'd give them a chance to fix things.
Round 2 in Aug 2021, and in between I had my yard landscaped. Re-roofing started, but I was informed that Justin had Covid and could not supervise the job. In hindsight, I should have demanded the job be postponed. The crew did not cover my yard and pool until I called and screamed, and yes, I still picked up nails and trash. They drove a trailer over my new lawn. The landscaper repaired the damage. The crew threw metal pieces off of my roof onto the lawn and driveway near my car, when a dumpster was only 20 feet away. Again, bad experience.
Round 1 round went two extra days. Second was finished sooner than expected, but they started earlier on Saturday than I asked, waking an exhausted and grumpy me up early after a long work week.
Forward to Jan/Feb 2022. My roof is leaking. My newly painted walls and ceilings have large cracks and bubbles, and the ceiling is drooping in numerous locations. The items increase in severity and number after every rain. My new floors are bubbling and buckling. I put in a warranty claim with Five Guys. The inspector came out, and had to come out again because of course management needed additional proof. Either the inspector lied to me - he felt the damage was indeed related to a leaky roof due to plastic battens, nails that were too long, shoddy work around the chimney - or management didn't believe him. Whatever happened, I needed to host yet another Five Guys visit. On visit number two, a sprinkler test resulted in me with towels cleaning up a wet mess in my dining room. Five Guys's official response to that was that they will only redo a 10' x 10' section of my roof.
I've done two additional things since having the warranty inspections:
I've had a second roofer quote repair and they said there's so much wrong - battens spaced too far apart, single underlayment in areas, rotted wood not replaced, tiles not wired in, tiles already slipping - that it'll just be better to reroof.
I've also had a restoration company come to check my interior and my roof and the inspector said yes, there's water damage (measured with a dampness gauge), and signs of leaking throughout the house. He also said the roof is very poorly done and even has large holes.
And after I mentioned to Five Guys that the second roofer found single underlayment, they asked me to tell them where, and that they'd address that, too. I did not inform them of the restoration inspection.
It's looking like I'll need to reroof, repair drywall, repaint ceilings and walls, fix flooring and baseboards, and repaint baseboards. Even more renovation than I needed to do when I originally purchased the house in April 2021. And I'll likely have to stay somewhere else during the work.
Just be careful - if you choose Five Guys you may be risking your home, your financial investment, your personal time, and your emotional well being. They may over time fix the parts of the roof that they choose to consider covered by warranty, but in the meantime you'll be left cleaning up the interior pieces, spending your own money to do so, spending precious personal time, having to take time off from work, and spend your own weekends to deal with a huge mess.
PS - the second opinion roofer I called guessed who did the roof, and told me some choice stories about the kids choosing to focus on toys and vacations rather than ensuring good work. And when I called Five Guys about the warranty and asked to speak to the owners, I was told the owners were in Cabo. I'm not creative enough to make this stuff up!