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Arizona Family Painting

Arizona Family Painting

Roofing Contractor
1900 W Chandler Blvd Ste 15 -132 Chandler, AZ 85286

Description


Call to today for Exterior and interior painting residential and commercial roofing of all types replacement repairs coatings urethane flat bro style roof is shingled roof's etc. also seamless gutters

HISTORY


Iam a 3rd generation painting contractor my grandfather started painting in 1947 and my dad 1954 and this is all I know I worked with my grandfather until he passed at age 91 and my dad until he passed now my sons are with me I guess you could say it's in are blood and we are a family painting business

ABOUT BUSINESS OWNER


Third generation painting contractor and roofer

Reviews


Matt B.
Matt B.
12/10/2022
Great response and very good quality work at a good value.   Prepped and painted the exterior of our home in 3 days.   Recommended them to our neighbors.

David P.
David P.
5/31/2022
Charles and his two sons did an amazing job on the exterior of my home.

After the initial estimate, it took me some time to get my HOA to approve of my colors. Once I received my approval, I contacted Charles and he had someone power washing my house the next day as well as doing some initial pre-work to my stucco and trenching the home to allow for paint to be applied to later. Paint was delivered on this day as well.

We let everything dry from the power wash the next day (day 2) and on day 3 his crew continued prep work, including fixing the wood, stucco patching, filling in holes as well as taping off and prepping for paint. They started painting late on that day and made good progress. They had two painters for the duration of the project. One who was spraying and one who was hand painting the wood on the top of my home. Both painters were very efficient and it was made obvious they knew exactly what they were doing.

Day 4 and 5 the crew worked hard with continuous communication about progress as well as allowing me to let my dog out between their breaks. Day 5 they completed, and the result was fantastic. My neighbors all built their home around the same time as me (10 years ago) and have all started painting. Both of my neighbors have commented on the great work, how professional the crew was, and how the end product looks amazing. Even the house down the street made sure to comment yesterday when I walked by.

I couldn't have asked for a better team to complete my exterior painting. American Family did a great job for me, and this is why I wanted to take the time and write this longer review. I plan to utilize them in the future for any future painting needs.

Barb M.
Barb M.
7/25/2022
Amazing customer service & total satisfaction with all communication & with the end product.  

After getting estimates from 4 other painting companies, we decided to go with Charles from Arizona Family Painting because of his fantastic sincere customer service, family business & his extremely helpful suggestions on paint colors & why.  Everything Charles said would happen on the day of painting happened, totally smooth day.  Appreciated the constant face to face update as day went on.  Their clean up was also exceptional, left zero trash or mess, blinds & other items were removed & replaced, rooms ready to move back into immediately.

Highly recommend Charles and his family painting business.   You won't be sorry . We will definitely call him again.

Misty S.
Misty S.
10/10/2022
Charles is amazing!! He responds fast and was able to get us in right away!! Our house looks new!! The workers were all so nice and helpful! I would definitely recommend them! Thank you Charles!!

Steve J.
Steve J.
01/08/2022
Excellent experience with Charles and his crew.  Relatively small job but he did it with care.  Straightforward, polite, and reliable.

See before/after of the workshop. They did the roof too, made the exterior watertight with foam and caulk, color matching to the house, etc.

Nathan P.
Nathan P.
12/08/2021
It is really hard to find a contractor that is a good value, responsive and does great work. Charles is that contractor!

He was very responsive from day one contact, got his team out very quickly (Tomas was awesome)!

They spent a full day pressure washing, sanding, caulking and priming our house. Everything was well masked off and ready for paint next day! Next day the team was here for just over 4 hours and beautifully transformed the place!

Charles himself came out to inspect everything and had his crew touch up a few spots before collecting payment. I really appreciate his personal touch, quick work and through job.

So nice to check one more thing off our remodel checklist!

Thank you!

Le C.
Le C.
12/08/2022
I wanted my place painted for forever, and AFP was a great choice! Customer service was also amazing! Only working with them from now on!

Michelle C.
Michelle C.
08/08/2022
Charles did an exterior painting for my house, and I am very satisfied with his work! Charles had the most reasonable price among ~10 companies from which I received a quote. He also finished the entire exterior work in ~2 days which was a quick turnaround. I would definitely recommend his services to anyone who needs the paint work!

Shane S.
Shane S.
12/25/2021
Charles came out right away and walked me through the details and process for repainting our flaking and chipping block wall. It wraps around our yard almost 300 linear feet. He was able to squeeze us in within a couple days onto their schedule and His crew showed up first thing in the morning as promised. They got right to work and had the entire job completed within about a half day. They even took some extra steps to repair some of the eroded block and areas that had holes. His crew did a great job with attention to detail, masking things off, no spilled paint or overspray. They also took care not to damage any of our landscaping. Charles came at the end of the job to inspect and chat with us a bit. This will be our painting company going forward.

Wendy W.
Wendy W.
04/05/2022
Arizona Family Painting came out and painted the exterior of our home and the perimeter fence in October 2021, and they did such a great job! They worked quickly (the whole thing was done in 1.5 days), the price was very good, and everyone associated with this company was a joy to work with. I did a lot of research before choosing Arizona Family Painting, and I am so glad I did.

See the photos for before/after for the front of the house, the front door (pink!), and the inside of the block fence (blue!). I really appreciate that Charles never once said, What crazy colors. Are you sure? Ha ha ha. Instead, he was really supportive.

One thing I did before they came out was use the color tool on the Sherwin-Williams website, loading in photos of my house and painting them different colors with the Color Snap Visualizer. This helped me choose exactly the colors I wanted. (One trick: use the define area tool to add color to a section of your photo.) In fact, I sent screen shots of the colored-in photos to Charles, which made things really clear for the painters when they were doing the job.

I can't believe I waited so long to have my house painted. It is an improvement I notice and appreciate every single day.

This company is fantastic! I highly recommend them!

William C.
William C.
05/07/2021
Highly Recommended!

My wife and I wanted to get our exterior of our house painted so we began to research licensed companies online. We found Arizona Family Painting on Yelp and decided to message them to get a quote. Charles had his son stopped by our house within 48 hours and gave us a quote.

QUALITY:
Our painting team (Dabby) and his family took an incredible amount of time to ensure ONLY quality was delivered. I watched them throughout the day to ensure the painting was being done correctly and it was, by far. They took EXTRA care of properly and correctly masking off our gates, walls, and turf.

CUSTOMER SERVICE:
Charles, his sons, and our painting team were top notch in customer service. They really took the time to walk us through the different paint colors, gave us recommendations, and made sure that no matter what, we were happy, even if that meant switching the paint colors a couple times. Above and beyond great customer service.

PRICE:
Beyond fair! We had a few other licensed contractors give us quotes to do the exterior and their prices were high. Charles gave us a very fair (great) deal to do the entire outside. They beat all other competitors prices, especially since we changed colors AFTER we had already had other paint made.

SPEED:
To power wash, prep, mask, paint, and do touch-ups only took 3 days to paint our entire exterior of the home. It was not only fast, but done with accuracy and quality. Charles even showed up to do the final walkthrough to do all the touchups (which was very minor). They got it done right the first time.

CHARLES (OWNER):
He is stern, picky, and demands the job gets done right the first time for his clients. He only hires the BEST painters. He is old school and his expectations is high for his employees to ensure they deliver the BEST service and quality. He does not tolerate a sloppy job. Trust me when I say, yo want Charles to oversee your project as he makes sure it is done right the first time.

We own several rental properties and now we know who to hire for all our painting needed from here on out.

Aravinda P.
Aravinda P.
5/20/2022
Charles is very detailed oriented, which I really liked from the beginning. He detailed what needs to be done, not just a one line quote, and gave competitive pricing. He dropped in numerous times to check progress on the ongoing work. His crew does great work and is hardworking. He patiently addressed all the concerns I had during the job, and even after the job was completed.

Jared P.
Jared P.
06/12/2022
Great job, hard workers and great communication with Charkes, thank you.  They listened to what we wanted and completed the job in s timely manner

Mei C.
Mei C.
1/14/2022
Charles, the owner, is prompt, reliable and efficient.

He and his crew worked hard and got the exterior of my house painted, and my flat roof recoated in 2 days.

It has been a very pleasant experience (from the first call I made to the finished products).

Thank you, Charles and your crew!

Debbie H.
Debbie H.
3/31/2022
I highly recommend Charles, his son and their crew! They were professional , meticulous, tidy and courteous from beginning to end! This is the second time we have used them and we will definitely use them again for all future projects! I will definitely send referrals your way!

Kathy P.
Kathy P.
11/15/2022
They did an amazing job. I trust AZ Family Painting to follow through on their promise. Charles definitely runs a clean and reliable company.

Heather P.
Heather P.
03/11/2022
I had them out and they did a great job. They power washed then the next day had my entire house painted the did quality work and a great job highly recommend them

Paul D.
Paul D.
11/01/2022
I needed a room painted very quickly while i was in hospital. Charles created a window to get it done at a good price!  Good honest owner!  Thanks Charles!

Bill V.
Bill V.
3/16/2022
My contacted them to do a complete exterior paint job on my 2000 square foot single story home, and got a quote the next day. I compared their quote to others and decided to go with them. They started the work in one week and took two and a half days to complete the job. They did an excellent job and I'm very happy with the results. I highly recommend.

Lily O.
Lily O.
12/22/2022
If I could give Charles and his team 10 stars, I definitely would. I had a very tall order to fill for my 25 year old house: exterior and interior painting, garage painting, and stucco wall repair with painting. Charles and his team completed the entire project in 4 days! Arizona Family Painting is exceptional in every way: Charles is sincere, honest, patient, professional, and polite. He offers his advice which is based on years of knowledge and expertise with paint and colors. His workers are extremely hardworking, punctual, friendly, patient, and just downright good people. I sincerely wish I could find this level of customer service for all of my needs such as plumbing and automotive work. In addition to the high quality of work they provide, Charles and his team deliver fantastic results at an incredible price -- $5,600 lower than a prior quote I received. I'm so happy I did my research through Yelp, the BBB, and the AZ Registrar of Contractors and selected a real winner! Thank you Charles!!

Adam C.
Adam C.
12/15/2021
We recently moved into a new 2500 square foot home and after living here for a bit we started to notice that the exterior of the house was definitely in need of a refresh. We discovered through talking with neighbors that our house hadn't been painted in at least 15 years. On top of that, our home was the model home in our development, and had a very different paint color to every other house on the street. Charles was really accommodating as we had to schedule fairly far in advance as we were waiting on a new garage door to be installed before painting the house. Charles took it all in stride and had no issues with some of the requirements of our HOA. When it came to the painting, the team was prompt, precise and respectful of our home. They did a fantastic job and the house turned out great. We would definitely recommend Arizona Family Painting!

Angie B.
Angie B.
9/13/2021
Charles and his crew were great to deal with and did an excellent job.  Living in AZ part time added some hurdles I encountered as I tried to get the painting of my house completed while I would not be here.  After scheduling and completing numerous bids for this work I appreciated his approach.  Since the house was recently purchased he looked at the pictures posted on line,  saw the SQ footage and gave me a quote with out having to come see the house.  

His crew showed up on time and worked full days to get the house completed one day early!   Didn't have to pay him until I was able to return home and verify the work.  I must say I would use him again in a heartbeat!

Marcia J.
Marcia J.
3/28/2021
Arizona Family Painters did a wonderful exterior paint job for our home.
Charles responded quickly to my initial call and request to come and quote. I was reassured when meeting him that he really knew his stuff since we need some repairs and fascia and siding replaced. From the wood repair guys to Alex and crew who prepped and painted, all was a great experience. Very thorough, detailed and CLEAN in the entire process. Buying your first home and painting exterior for the first time is a little overwhelming but now I have a paint job that was well done and will last. So happy I found them!

Sandra A.
Sandra A.
07/03/2022
Charley was the first person to contact me after I inquired on Yelp about painting companies. He expertly guided us through the whole process and had men show up at 6:30 the very next morning.  They worked efficiently and neatly--took them two and a half days of constant work.  The excellent price covered everything from power washing to stucco repair, priming and painting.  Our house looks gorgeous.  Don't hesitate to hire this company.

Kirby H.
Kirby H.
08/04/2020
Arizona Family Painting originally gave us a quote in 2019 when we first purchased our home. They were recommended to us by our neighbors, whose home they had painted, and they raced about how helpful they had been. We weren't ready to do it quite yet, so when I contacted them to come out again almost a year later for a fresh quote, I was blown away when Charles asked me if I remembered the amount we had originally been given and honored it without even doing another walk around the house. There was another home in the neighborhood who's paint scheme I admired, and he drove over to it and compared it against our HOA list, and narrowed it down to the scheme that matched. The next day he even brought over the paint sample book for us to review!

The painters were prompt, clean-cut, and very polite. They patiently answered questions and let me know the general plan for the day. They painted our house on the hottest day of the year, and they HUSTLED the entire time. When the job was completed, all the trash was removed and patio furniture back. I honestly cannot find a SINGLE area that I would have asked them to touch up, and our home had some pretty significant repairs for the prep work. I would recommend them to ANYONE who is looking for honest, high-quality repair/paint work.

Dara M.
Dara M.
10/24/2021
Highly recommend Arizona Family Painting!  Charles was very knowledgeable, helpful and pleasant to work with - from quote to the final walk-through.  The crew who did the painting could not have been any more meticulous, plus they were so nice and really seemed to enjoy and value their job.

My house looks great AND it was a positive experience.  Talking to Arizona Family Painting now about painting the interior!

Steve D.
Steve D.
06/08/2021
Outstanding experience from start to finish! We chose Arizona Family Painting to paint the exterior of our home. Very honest ownership, reasonable pricing, and clear and responsive communication. Flexibility with scheduling, paint choices. Job was completed in two and a half days including touch up. The on-site crew is incredibly nice and personable. They had an attention to detail with both prep and painting that I really appreciate. They kept everything clean and organized. You can't go wrong with this company. We'll be recommending them to our friends and family.

Heather B.
Heather B.
6/19/2021
The owner Charles is incredibly responsive and fair priced. They did a great job painting the whole house top to bottom, inside and out. Would highly recommend!

Katie G.
Katie G.
7/19/2021
Charles and team are wonderful. They were careful, consistent, and reliable when it came to painting the exterior of our home, block wall, and pool deck. Husband and I were extremely impressed and will definitely be hiring them again for any painting needs!

John F.
John F.
7/15/2021
We initially called Arizona Family Painting for a consultation to remove the popcorn ceiling and paint the interior of our home.  After speaking to owner Charles Johnston, however, we decided to hire AFP to stucco and paint the exterior as well.  The work Charles and his crew did was outstanding!  Great attention to detail.  For integrity, quality, fairness of pricing, speed, and communication, you cannot do better.  I would not hesitate to hire Arizona Family Painting for future projects, and to recommend them to others.

Angelica P.
Angelica P.
4/26/2020
We hired Charles and team to paint the exterior of our house.

We are extremely happy with the quality of the work as well as Charles professionalism and commitment to get the job done right. He was very knowledgeable and walked us thru paint color combinations to find the right fit for our house.

Fair priced, and they got the job done quickly.

We will definitely work with them again for our next project.

Charles H.
Charles H.
10/02/2020
Charles at AZ Family returned my inquiry right away and based off of these reviews and his response I gave him the green light to paint my exterior. He was able to start right away and we worked out an agreement via text prior to his visit where we dotted the i's and crossed the t's... Charles was also very helpful in the selection of the paint he used and the colors. The crew was fantastic, clean, considerate, professional. They power washed, repaired stucco where needed, scraped old paint, just did a great job. We had 2 very minor issues almost not worth mentioning and they were taken care of right away and with pride. I would recommend AZ Family Painting to anyone. Good work at a good price, a combination that can't be beat. Before and after photos:

Erin Z.
Erin Z.
6/30/2021
We're in the process of listing an investment property we own and the interior needed repainting . Charles came out the day after I reached out and gave us a quote that was more than fair. We scheduled the work for the following week and they were done in less than two days. They painted the entire interior of our 1900 sq ft home including some drywall repair and repair and painting of the covered patio. He and his team were prompt and courteous and easy to communicate with. We wouldn't hesitate to use them again!

Chadd M.
Chadd M.
11/23/2019
Charles and his Son painted our new home in Gilbert. He was professional, knowledgeable and very fair priced. He also handled this whole job while I was out of state. He stayed in constant communication and finished the job within our timeline we needed. I will most definitely be using him for future jobs at our home and referring him to all of our friends and family. Thank you guys so much!

Wright E.
Wright E.
10/09/2020
This crew is great. Reasonable price, a schedule you can count on and very professional work. I highly recommend them.

Jon'nye P.
Jon'nye P.
10/25/2021
Family owned and operated.  They did exactly as agreed with competitive pricing, no money due until the job was completed,  professional staff, quality materials and great customer service.  We highly recommend AZ Family Painting.

Jackie M.
Jackie M.
10/07/2021
This is the second time we had the pleasure working with Charles and his crew If you are a perfectionist He is your man!!! His follow through professional  behavior is bar none Any question or concerns he takes care of immediately I would recommend him highly to anyone I am so impressed to work with someone with old time values of making sure that you are completely happy with the job

Stacia L.
Stacia L.
12/16/2020
I highly recommend AZ Family Painting.  The company came out for a quote the same day as requested.  They were able to fit me in quickly. The job was completed in just 1 day. The crew is professional, efficient and very talented. Here are the before (top) and after (bottom) pictures.

Kerry B.
Kerry B.
8/27/2021
Charles and his company, Arizona Family Painting finished the exterior of our home here in Scottsdale today.  We can not give a higher recommendation than what we do for Charles and his team.  It is truly rare to find such a person of integrity these days.
Our project was difficult as we had purchased an existing home and added extensions.
We got 4 bids and some were high pressure marketing experts but only average painters.  Some were promise the moon types, but only Charles took the time to really inspect all facets of our property and educate us on the  proper sealing products for each surface.  This ensured a first class paint job for the long term.  This takes extra time and more masking which most companies want no part of.  They just want to spray and go on to the next job.  Charles is a true professional and only cares about doing what is right.
Do yourself a favor and hire Charles, he is worth your trust.

Carol W.
Carol W.
5/23/2020
We had a fantastic experience with Charles Johnston and his crew. Charles was prompt with communication from the quote through final touch ups. I would not hesitate to recommend Arizona Family Painting for stucco repair and house painting.

Justin H.
Justin H.
01/06/2019
Charles Johnston and his team were absolutely terrific.  I have had so many poor customer service companies work for me in the past and it is quite refreshing to have someone who goes the extra mile to make sure that your experience is a great one!  

This is a family run business and they were such a pleasure to work with from the very beginning.  I was near the end of my RV Garage project and realized that if I were to paint the new garage the same colors as the house that they would not match due to fading of the paint on our house. I had the garage guys start painting the new colors we chose on the garage. I then contacted many painters and Charles contacted me immediately and his son came out within an hour to meet with me to discuss various options and costs for our house project.  The quoted price was very reasonable.  

Charles came out before the project started to walk the property to make sure that he had an understanding of my expectations.

Henry was the lead on the 2-man crew and he also walked around the property to make sure that he understood what I wanted before he started this project.  They fixed all cracks, chips, imperfections that existed on both the stucco home and the block exterior wall around the property.  They also power washed the entire house and wall.  They took extreme care while moving all of the front and back furniture and made sure to cover all of it with plastic wrapping.  This was very important, since my last painters ruined a few pieces of expensive wrought iron furniture with over-spray.  They also covered up all of the travertine in the back and pavers in the front.  They covered the entire pool to make sure that no paint got into the pool.  It did take quite some time to mask everything on the property, but this is definitely the most important part of the job in my mind.  

Once the painting started it went pretty fast and Henry made sure to spray both vertically and horizontally to give the two coats of paint it needed.  After the painting was completed, I had noticed that three areas on the patio ceiling were not completed to my satisfaction, since there were 3 small cracks that had been filled with caulk, but I wanted it to be smooth like the rest of the ceiling.  No worries, Charles had Henry hot mud the ceiling and sand it after drying and then repainted these areas.  They turned out perfect.  They also went around the entire property and did various touch-ups to make sure that everything was absolutely perfect.  They cleaned a few sun shades that got a little bit of paint on them.  

They couldn't complete the extra painting on the garage, since the garage door still hadn't arrived to be installed.  Charles said that I should just call them once the door is installed and he will get his guys over to mask the pop-outs off around the garage door and then spray paint the door.  What great customer service!  

I admit that I am a very difficult person to please and deal with.  Charles always answered all of my texts immediately and dropped whatever he was doing a few times and drove out to my property to make sure everything was to my liking.  He was very personable and did everything that he could to make sure that I was extremely pleased with all of their work.  Henry the painter and his helper were very nice and also made sure to accommodate my wishes.  He doesn't have 20 to 30 jobs going at one time, but only has two crews and a couple houses going at one time, so that he can focus on each client and make sure that they are completely taken care of.

I have a 4000 sq. foot ranch house, half acre lot wall, and a 45-foot RV Garage and it took them 3.5 days to complete the entire project.  My last house painter took several weeks to complete and it was nowhere near the quality.

I can't express enough how wonderful this experience has been and he definitely is the #1 service provider that I have had here in Arizona over the past 18 years, of which I have had several hundred.  Great work Charles and thank you for a job well done!

Phatty A.
Phatty A.
03/06/2019
AZ Family Paint did an exceptional job painting my rental house in preparation to sell it. Not only were they the best price, but they were able to schedule the job within a few days and completed it a day ahead of schedule. I gave them the HOA paint recommendations and they choose perfectly which colors to use. My realtor and handyman were both impressed with the job they did. I highly recommend them.

Adam J.
Adam J.
1/22/2019
I collected bids from several painters, Charles the owner personally came out to provide a bid and educate me on the process from start to finish.  I can tell you there is not 1 thing I can complain about.  Fantastic customer service, crew was on time every day by 8am and cleaned up after themselves, quality Sherwin Williams paint used, no payment collected until final walk through with the owner Charles.  I would reccomend Arizona family Painting to anyone and everyone.  Thank you Charles for a job well done, you have earned a loyal customer and I will refer anyone to you with confidence .

Ronda T.
Ronda T.
6/28/2021
Charles and his crew are amazing and are a pleasure to work with. They painted the exterior of my home.  They did wonderful work and were done sooner than expected.  They were extremely professional. I would highly recommend them.

I H.
I H.
8/13/2020
This a revised update to my review of Sept. 2019.  After talking to the owner Charles, he made it clear that he would do whatever he had to do, to remedy the situation.  He had his guys come out and completely strip, recaulk and paint the areas that needed it.  So, I have to say that even though I was originally dissatisfied, he made things right.  Hard to find a businessman who will go out of his way to satisfy his customers.  I have to give him props.  He came through.  For this reason, I amend my original rating.

Heidi D.
Heidi D.
5/30/2020
Great fast service! I called for a quote and the job is complete one week later. Thank you to Charles and his crew of miracle workers. The stucco is fixed, cracks are gone, and the deck looks brand new!

Jason U.
Jason U.
7/17/2018
Charles Johnston and his crew did a great job painting the exterior of our Chandler home. The process was simple and affordable. I wish that I'd done it a few years ago.

Charles is very responsive and communication was fantastic. He's a professional and organized. His crew was excellent. In fact, they even helped think through some of the color and trim decisions - applying more expertise to the situation than I did, by a long way.

They used high quality paint and covered all areas thoroughly. I didn't have to do any work (compared to my neighbor who used another guy and put in 16 hours of his own labor). A pro outfit. You will be happy.

Justin S.
Justin S.
11/25/2020
I used Arizona Family Painting for a full home exterior repainting.  Good communication.  Fair pricing.  Extremely knowledgeable.  Detailed service.

Cindy R.
Cindy R.
02/12/2019
We are extremely happy with the job they did painting our 2 story home in Gilbert AZ.  We received a few bids from other companies. Our neighbors used this company as well and they were also very happy with the quality of work. The owner and his sons are very hard-working, honest people. They came to our home on the same day that I requested a bid and began the work immediately power-washing the exterior. The crew was knowledgeable, hard-working, and meticulous with their work. We will refer them to all of our family and friends.
Thank you!

Chris N.
Chris N.
10/31/2020
I just hired AFP to paint our home exterior. My wife and I had decided on a color scheme by looking online and were unaware of how different the actual colors could be from what was displayed on our phones/monitors. Charles went above and beyond to correct the base color to our liking. We really couldn't have asked for better customer service. His lead painter, Henry, was also polite and professional. Price was competitive and well worth the service that we received. Would definitely recommend AFP!

Christian D.
Christian D.
8/25/2020
Charles and his team are super friendly and very responsive. Of all the companies I requested quotes from, his was fair, honest and competitive. I just had my house stuccoed and painted by his team and they completed the whole thing in a week. It looks great!

Anne M.
Anne M.
05/01/2019
I Was not impressed. I asked them to come in and give me an estimate for interior paint in our office. Someone came in but I never got the estimate. I called and emailed them and never heard back. Unprofessional

Gene P.
Gene P.
9/16/2018
I couldn't be happier with the work of Charles' crew. I badly needed a repaint of some awful colors that I painted myself (a Terra cotta attempt gone wrong) and now my house looks great. I can honestly say that I am no longer embarrassed to have people over to my home.
Next year I will have my exterior done and won't even consider calling anyone else.
Fair price, great work....

Makenzie C.
Makenzie C.
08/10/2017
Charles took care of my painting and did an amazing job. He was prompt and professional, knew the colors my homeowners association required and got my work done in two days. His prices were the most competitive for excellent work.

Thank you so much!!

Diana A.
Diana A.
6/16/2020
Charles and team did a fantastic job. We called for a quote, Charles came out next day and entire house painted by the next week. Took one day to paint everything and replace panels. Excellent work and great communication.

Angela S.
Angela S.
2/16/2019
Charles and his crew just completed painting the exterior of my home. All I can say is WOW!!! Not only did they do an absolutely beautiful job but they were incredibly clean.  They walked the home with me after they were completed and I have to say I am very picky and will find the smallest thing (drives my husband crazy); I found 2 minuscule cracks but Carlos fixed them with a smile. Highly recommend Arizona Family Painting, you won't be disappointed.

Jamie G.
Jamie G.
04/05/2019
Work was done quickly and efficiently. All of the crew was trustworthy, respectful and it looks great!

Michael S.
Michael S.
3/29/2019
Az Family Paint did an exceptional job painting my house. I recommend them highly for their quality and professionalism.

Don B.
Don B.
2/23/2018
First of all, the crew members that did my house have worked for Charles for 12 years, and he treats them well.  That's what you really need to know here.  Employees that are treated well will do good quality work; they sure did on our house!

They were on site and working about 45 minutes after we shook hands on the number.

Charles is a good and trustworty man, and he will treat - and your house - right.  I'd call him for paint work any day.

John M.
John M.
6/25/2020
We used AZ Family Paint for a full exterior repaint of our 2900 sf single level house, including some stucco repair and wood trip of windows.  Very professional, friendly and down to earth.  Conscientious, on time, courteous and a great value.  I am extremely pleased with the finished product, feels like a new house, and I would certainly use them again.

Kevin M.
Kevin M.
05/05/2020
Arizona Family Painting did a great job painting the exterior of our house. We were extremely happy with the service and the results. From the prep work which included power washing and caulking, to paint selection and communication with us. Charles Johnston was very professional in providing a fair price and up front estimate {which he honored, so no surprises}, to providing us the approved HOA color combination selections. Alex and his crew were detailed and thorough. Highly recommend this company!

JoEllen L.
JoEllen L.
11/06/2019
We just had our home painted. We are very happy we choose this company. First they were all very pleasant to work with. Second the workers were great and they did a fantastic job. They were reasonably priced. They worked with our time table to have it done. It was done in one day. We highly recommend them.

Todd P.
Todd P.
10/15/2019
We had contacted Charlie as he was a referral from our neighbor.  He responded very quickly and provided us an estimate within 24 hours.  What we appreciated most about Charlie was he took the time to educate us on the process.  When you spend hard earned money to paint a home, you want to know the person on the other end of the line has years of experience, has delighted customers,  and they take the time to walk you through the process of prepping and painting to ensure a first class outcome.  He asked for nothing up front and said we only pay once we were 100% satisfied with the outcome.  His crew was mindful and kind to our dogs, kept gates closed, were extremely poite and clean.  They left our house better than they found it.  We would reccomend AZ Family Painting if your a perfectionist and want a quality job.

Hosni D.
Hosni D.
9/29/2019
Charles and his crew did an exceptional job painting the exterior of my home. Very professional, kind, and efficient. The combination of quality work and great customer service is hard to come by but Charles provides that for his customers. I'm so happy with how the house turned out and I highly recommend him.

Jessica C.
Jessica C.
03/05/2019
Charles and his crew were always on time and very professional. I am so pleased with the results. What was most impressive was when the paint store made the wrong color, Charles just made it right. I appreciate his professionalism and integrity. I would definitely hire them again.

Gary B.
Gary B.
11/16/2019
I can see why this company has so many 5 stars. We had the exterior of our home painted. I can not say enough good things about the service. The quality of the job was amazing. Every little detail was addressed. The timeliness was on our schedule and fast. Highly recommend.

Scott F.
Scott F.
09/05/2019
We had Charles and his crew at my home this past week and they were superb!  They worked their tails off in the heat and were professional, friendly, detailed and very affordable!  Our home is a larger two story and they were done in just a few days- power washed, taped, scraped, prepped and painted!  We are so happy!  I have already passed on his card to my neighbor! Thank you

Mary Kate R.
Mary Kate R.
11/09/2018
Charles and his crew were timely, efficient, incredibly friendly, and easy to work with. He responded to a yelp quote request and followed up with a phone call soon after. He had an opening within a few days and offered a very reasonable estimate, with nothing due until the whole project was finished and we were satisfied with the end result. The actual painters on site doing the work were so kind and also patient when I started second guessing the final paint color...they painted a sample for me to make sure I liked it on the porch. We sent out our quote requests Monday morning and the entire house, garage, gate, and back walls were completed by Friday morning (the actual work began Wednesday morning). Charles is pretty much our dad now, and we are already missing having the guys here everyday.

Geraldine C.
Geraldine C.
03/10/2019
Excellent job , definitely recommend quick response very quick work , I would hire them again

Daniel S.
Daniel S.
6/26/2019
Honest, straight forward, great crew, and amazing job!

Norma L.
Norma L.
6/20/2019
The owner Charles Johnston responded to my request in one hour, gave me a competitive price and was here the next day by 9:00 AM to paint my house. The crew paid attention to detail and did a quality job. They were genuinely concerned about my satisfaction with the job. I highly recommend this company!

John G.
John G.
4/30/2019
AZ Family Painting did a great job repairing and painting our house.  There were some stucco repairs and drywall cracks which needed attention.  They did an excellent job on those and the exterior painting of our  home.  We asked for Sherwin-Williams Emerald paint and their quote was very reasonable.  We received bids from other contractors which were nearly twice as much.  Charles was very responsive and accommodating.

Sue K.
Sue K.
4/23/2018
I had been in dire need of exterior and interior house painting for a long time but had such bad luck with contractors in the past that I did not want to even try to find one.  Our neighbors on Nextdoor recommended Arizona Family Painting (Charles Johnston 602-295-1115) with such enthusiasm that I decided to invite them over to provide an estimate for painting the exterior, repairing and repainting the stucco on my block wall, and painting the interior.  We started out with the exterior . . . Charles quoted me a price within the range that I was anticipating and offered a discount if I would allow them to start the next day because they had a cancellation.  I told him there was too much prep work for me to do in that short of time and he assured me that his team will take care of everything.  That is exactly what they did!  I thought my block wall was beyond repair and they brought it back to life.  My house looks brand new!  After that, they painted my interior.  They took down pictures, patched holes, and painted ceilings, walls, and closet doors.  Charles provided me color samples so I could pick out exactly what I needed and helped me make the tough decisions.  In just 7 business days, the Arizona Family Painting team finished the entire exterior and interior.   I had the pleasure of meeting his crews and was pleased with their enthusiasm and attention to detail.   This company is licensed, bonded, and has an A+ rating from the Arizona Better Business Bureau.

Angie C.
Angie C.
6/29/2018
Charles of Az family painting was a great person to deal with and takes great pride in his work and is very maticulous in his expectations of his crew who were also very nice and easily communicate with questions and just very friendly. They took thier time in prepping the home and that is a key in a fantastic looking paint job. Charles runs the company from a long line of painting professionals and really knows his products and gave us a very fair price, he reccomends options other folks do not to extend the life of your paint. They were not the cheapest nor the most expensive and we cant say enough how happy we are that we had a project completed with our home that was completely pain free and our expectations were set very high and we are thrilled with the outcome. We have had several neighbors comment on how great our paint looks. If you want a exceptional paint job that will look amazing and set your home apart from the neighbors then I highly reccomend  Arizona Family Painting.

Thank you again Charles!

Carol S.
Carol S.
12/30/2019
Warning...long review...but ALL good.  I cannot say enough about Charles and his crew. I purchased a home in Mesa, AZ in October 2019. It was dark and dingy, but I knew it had potential.  I had spoken to a couple of local painters but once they attended, didn't want to do the job.  I admit, it was going to take ALOT of TLC. Enter Charles.... from the first time I spoke to Charles (owner), I knew he was on the same page as I was.  He went and saw my home and then provided an estimate. Not only was his price in line, his knowledge, respect, and communication was top notch.  A little background....I am in Canada. I chose AZ family painters from their yelp reviews.  Charles kept me in the loop and even video chatted with me before and after the painting. Being in Canada, I was trusting Charles and his crew. I was NOT disappointed. I would recommend Charles to ANY one looking for a painter who still believes in workmanship and Customer Satisfaction. Charle's communication was bar none, the best I have ever witnessed (and I'm the owner of a restoration company in Canada). I only wish he was located where I am because he would definitely be on my preferred list. After the interior of my home was painted, I had Charles attend and paint the exterior. Kudos to you Charles, contractors like you are few and far between.  Move to Canada? I will recommend you to all. Carol.

Jared D.
Jared D.
10/06/2017
After a nightmare situation where a tenant trashed my rental home, Charles (owner) and his team at Arizona Family Painting stepped right in and did the most phenomenal job with getting my home ready to sell. What I didn't mention was that I live in Washington and my rental home is in Arizona, which created great stress on me. But, Charles from the first phone call assured me that he would get the home restored and painted to look like new. Because both me and other family members have used his company in years past, I had absolute confidence that he would able to make that happen. Throughout the job Charles was extremely attentive to me with phone calls and texts, and kept me updated with their progress and schedule. And just as he promised, the job finished on time and on budget. After the job was completed, Charles texted me pictures, and I was absolutely blown away by their quality of work . It far exceeded what I could have expected. When I compared the before and after pictures I could hardly believe that I was looking at the same home. What I didn't even mention was Charles went above and beyond the call of duty to help me with other work that needed to be done to my home. He called in favors with his friend that's a carpet vendor and installer and he replaced doors that were damaged too. Honestly, I would use Arizona Family Painting again and again and again, and I would recommend them to anyone.

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