After the Oct 2022 hail-storm here in Scottsdale, our roof really took a beating. My husband contacted three different roofing contractors as per insurance instruction, but didn't have that 100% level of confidence that he likes to have. He was noticing one sign in most all of our neighbor's yards for TSM Roofing. By chance, he was outside and noticed a guy on our neighbor's roof; his name was Tyler and he was one of the owners of TSM Roofing. My husband asked him if he could do ours afterwards and we made an appointment for the following Monday.
He was on the roofing marking the storm damage, taking photos and writing the estimate for some time. When he came down he said that if we wanted to hire him, send him the insurance point of contact and he could take it from there. When he sent us the estimate later that night, his attention to detail was tremendous and his estimate was competitive. Due to his professionalism and his customer service skills, we hired him on the spot.
He started working with my insurance and a couple of weeks later we had a beautiful new roof and their cleanup was sensational. He was on site and his crew completed the roof in one day. When it came time to pay, he had exact figures from the insurance company and made sure that I did not pay a dime more than my deductible. Tyler was honest, had the highest level of integrity, and took great care of this military family. His office staff and his crew members were friendly and the crew did wonderful work. Should we need any roof help in the future, he will be our go-to guy. Thanks, Tyler! Lee & Sherri Moore