Safe and Sound Electric

My wife and I recently had some issues with a plug causing a short and triggering a GFCI box which would not reset.  Chad came in, diagnosed the issue within 10 minutes, informed me of various options to remedy the situation including a quick fix or complete fix.  He was able to quote me a price that was very reasonable and had the work done in a couple days.  After he was done, he checked other areas of our home to see if there were any other issues that he felt might cause a problem in the future, and with our home being over 40 years old,he noticed that our kitchen was no longer up to code and that we might have a problem if we were to sell our house.  Again, he gave me a reasonable estimate and completed the repair in less time anticipated.

I recommend Safe and Sound for your home electrical needs and will call them again if I need any repairs in the future.  Thaks Chad and April.

Awful company.  Had appointment scheduled and verified for nine am on May 10th.  They did not show and did not respond to text messages, emails, or phone calls.  Finally at 11:30 a.m., they indicated something came up and they should have notified me.  Instead of trying to make this right, they are declining to show on another date.  Book with someone else.

Weeks over due and a small job is 95% complete - cancelled his never happening return trip even though I already paid for it.

He completed 2 of 3 tasks I hired him for.  The other is probably close to completion, or so he claims.

Multiple scheduled visits and no-shows.
Contact was rare and never the same day as his no-show.
I can make it out tomorrow.  Have my son change his schedule to accommodate Chad.  And he no shows, no calls.
I can make it out sometime this weekend.  Amend our plans to make sure someone is always home (since getting an ETA is out of the question) and he no shows.
I can do this tomorrow.  Lots of open slots.  Again my adult son changes his plans to accommodate Chad.  No call, no email, just another no-show.  

Original schedule was 13th and 14th.
Phone call later, oops we meant 20th and 21st
On the 19th can't make it, push it back another day.

21st, having already been to the property and inspected the tasks asked still showed up with out parts.
Leaves to go shopping.
Returns, works 2 hours and calls it a  day.
Next day shows up around lunchtime.  Works to 8pm, but can't finish due to missing parts. Promises to return in the morning.  He doesn't.

At one point in the middle I tried multiple phone numbers and their email asking for a status (due to a repeat no-show) and they wouldn't take my call (rang until voice mail twice).  Borrow a friends phone and they answer on first ring.

See attached photo of asking repeated for ETAs based on him skipping promised days.  

Now it is the next month.  And Chad thinks I should have my Son change his plans once more to accommodate him.  Ah, this ride is boring and broken.  Time to move on.

I would only recommend Chad if other more professional electricians are unavailable or he offers to work first and get paid after completion.

Right in my town, but couldn't get back to me after 3 phone calls and a ping on Yelp.  I'll never call them again.  I did find a very good electrician that I will recommend instead.

Personal and professional service! I needed an electric car charger installed at my home in a reasonable amount of time, and Safe and Sound Electric delivered! Not only that, but when I called other electricians in the area to compare prices, they did not mention any code requirements for installation or scheduling a state inspection like Safe and Sound Electric did. After work was completed, a state inspector came out to verify the work was completed and up to code, needless to say it was! I was very impressed with the help and recommendations Safe and Sound Electric gave me as well. Very friendly! If you want the job done right, this is your electrician!!

Chad is a great a electrician. We needed to upgrade the outlet for our dryer, as the previous owner had grounded the original outlet with a bit of wire wrapped around the screw and extended to the shop sink... Super safe, right?? Well, Chad showed up and had the new wire tide-ly routed and hooked up.

Chad then double checked the dryer's installation, as we'd paid for the movers to install it when we purchased the set, when he found that the dryer's installation was also questionable he walked my husband through proper installation so that he can do it again himself.

He was very courteous, and conscientious of the work he did, to the point that even though he hung minimal wire he still had an inspector come to verify his work. Everything was given a double thumbs up from the inspector and from my husband and myself. It's nice not worrying about potential fires or hours long drying sessions anymore.

Chad responded to my emergency on short notice by fitting me in at 7am, the only time I had available. He instantly identified the questionable workmanship left by the previous contractor, and immediately fixed it. He was easy to work with, explained complex technical issues in a manner that I could understand, communicated well (which can go a long way toward creating peace of mind) and was conscientious about all aspects of the project. Would definitely hire him again and, in fact, I have already asked him to give me a bid on some other projects that I need done.

We called chad to come check out an older house we bought that the previous owner did all his own work. Chad was not only honest but made sure every outlet to light was checked. We obvoulsy went with him and so far he has did around $3000 worth of work(we keep calling him to add things or do something he had talked about earlier). He is always ontime and works with you. Thank you chad

Chad is the man!! He came out and did a bunch of work for us. His attention to detail and hard work resulted in a couple very happy customers. He managed to literally triple our internet speed, move some unsightly cords running over our driveway, and update all our out of date wiring that was present in the new house we just bought. We'll sleep safe and sound now. Thanks Chad!!

I have been remodeling my basement and had excellent experiences in Bremerton with flooring, plumbing, HVAC, etc.  Chad Ferguson was hired for rewiring the basement.  An estimate was given for 4 days.  He took 50% up front and dragged out the first part of the project over 9 weeks.  He consistently lied about days he would show up and the timeline to complete the job.  Chad and his scheduler(his wife, April Ferguson) will give any excuse necessary and I wanted to believe them therefore giving them extreme patience.  Chad and April called several times for more money before the project was anywhere close to complete.    Three weeks ago, I scheduled the last part to be done and on Tuesday of this week of course he didn't show and texted to ask for payment ahead of time with an unclear timeline.  I was patient for many weeks, giving him opportunities to catch up on work on nights and weekends and even giving him an advance but now I am so sick of babysitting him through this project.  If you have a light fixture that needs replacing with no timeline, sure hire Chad, but anything more than that, stay far away.  Only time in my life I've felt so compelled to right a review.  Also, If you look at their reviews there are many 5 stars from April and Chad to inflate their ratings.  I always paid promptly and correct amounts.

Chad has always been very responsive, great customer service and really knows is stuff.
I would highly recommend hiring this company for all your electrical needs.

Hands down the best service! Scheduling was fast and efficient. Chad went above and beyond the call of duty to provide quality service. He even worked after hours to ensure the repairs were completed so we could meet the closing deadline of the home. I cannot say enough good things about my experience working with this company. This is who I will refer everyone to and will use if I ever need electrical work done again.

Chad was wonderful. Had electrical issues with a thermostat. Chad was able to walk me through the various things he did. Explaining why every step of the way. Fast, courteous, and very helpful. Will definatley call Chad with any additional electrical needs I have. It's not often these days to find someone who genuinely wants to help, not just make a buck. Peace of mind was worth the money.

Was very good to work with.  Always called to let me know when running overtime.  The price was less than I expected and very fair.  I would recommend him to any of my friends.

Never showed up!!! I called this morning and talked to wife and set up a time for 5:00pm. Unreliable, didn't even call to say can't make it.