Raymark Plumbing & Sewer

We hired Raymark for an interior repipe for our 1915 house we recently bought that still had original galvanized pipes. We got a few astronomical quotes from companies that just gave our pipes a cursory look and charged us a formulaic quote, in some cases adding on things we didn't need. Then Joe from Raymark came out and we could instantly tell he was more knowledgable and thoughtful than any of the estimators at the other companies. He figured out that kitchen and bathroom fixtures had been redone in recent years with copper, so they just needed to replace the galvanized connected to the copper, meaning the hardest and most labor intensive part of the job--which was included in the other quotes we got--were not necessary and they wouldn't need to cut into the walls or anything. He gave me a quote that was about half as much as the others, and we were extremely impressed and satisfied with the work his team did. We'd recommend Raymark in a heartbeat to anyone who needs any kind of repiping work done.

Needed a pressure-reducing valve (PRV) and a p-trap under one of our sinks. Our plumbing technician, Mario, was excellent. He was professional, communicated well, and did great work. We highly recommend. There was a subsequent issue with one of our sinks, but Raymark understood our concerns and took care of it. We are very appreciative of the customer service.

These people are great. We needed a new water main for our Ballard house, and while other plumbers quoted a straight replacement, the folks at Raymark suggested a much smarter approach: entering the house at a different point, bypassing most of the problematic galvanized pipe, and avoiding moving some VERY heavy stones. They fit us in quickly, charged a fair price, and were a delight to work with. In these weird times when everyone is dealing with labor shortages, Raymark really exceeded my expectations.

Bonus: In the process, they also alerted me to a different problem lurking in our yard. They ran a scope through the sewer to make sure the new water main wouldn't accidentally hit it, and in the process they showed me that tree roots were starting to block parts of the pipe. That's not an upsell; that's just thoughtful, customer service. Order placed, and I'll have them back the next time we need something else done, too.

Joe just left my condo after installing my new water heater.  My experience with this company has been great from first contact to Joe taking a few minutes at the end of the installation to explain my VooDoo kitchen sink faucet.  Love Morgan and Melissa in the office, too!

Save yourself a headache and look elsewhere. Scheduled a service for various items and was told our plumbers come ready to work and that they'll estimate the cost when they arrive. Well, their estimate was more than 2x the cost of two other bids I received from other long-standing and reputable plumbing companies. Furthermore, they charged me $425 to even GET the estimate because they had to unscrew a shower valve from the wall to determine the brand. Then it was a week of waiting for the parts guy to determine if they have the cartridge for fixing it. Not only did I have to press the follow up to even get the estimate, they didn't even offer to apply the outrageous $425 diagnosis fee toward the estimates costs. Literally 12 minutes and it costs me $425! It was clear they gave me the we'd rather not replace a toilet and shower valves cost. As such I consider them unethical, deceitful, and prowling on their customers. Two other companies came out and spent the 12 minutes to diagnose at zero cost and both identified the brand and had replacement parts on the truck. Stay away from Raymark!

I had a very negative experience with this company involving concrete work.  As someone else noted in an earlier comment, the concrete patch that Raymark performed stuck out like a sore thumb - different color, less aggregate, and not even level!  I complained and was very disappointed with the response.  If your project includes concrete work, my suggestion is to find another company to do the work.  I won't be working with Raymark again.

We've had Raymark do multiple projects for us over the years.  Our real estate agent called them to provide a sewer scope back when we first bought the home years ago, and we worked with them more recently to replace the 1952 water main and galvanized pipes, and again when I left the hoses attached last winter during a deep freeze (oops).  Everyone on the Raymark crew is friendly, reliable, respectful, responsive (even to my dumb mistakes!) and they stick to their estimates.

The scheduler (I think Michelle?  sorry if I got your name wrong!!) was very helpful getting me scheduled.  Mario came out quickly and thoroughly tested to determine we no longer had a problem at no cost.  Very professional and courteous team.  Thank you!

Levi, from Raymark, was a lifesaver!! We returned from a long vacation to discover standing sewage coming out of the basement drain. I called around in a panic, and they were able to come immediately clear the line. Levi was cheerful, capable and informative. Did a terrific job. Was charged a fair flat rate. Could not be happier with the fast, excellent service. What a huge relief!

We met Levi for the second time today when he came to help us with a clogged sewer line.  He was just as efficient and personable as on the first visit.  He communicated extremely well and methodically worked through the problem.  He found another inside clean out access that I had forgotten about.  He left with our line clear and ready to use.   We had called Raymark last night when the second toilet overflowed (long story - we thought the block had been cleared).  He was able to come this morning which is much appreciated.  We could not ask for more efficient courteous service.  Thank you Levi and Raymark.

I had a leak in my kitchen sink that was pretty significant. I had another plumbing company come out to repair it (which they did), but they said that my kitchen line (that ran from my kitchen sink under my concrete patio to the sewer lateral line) was old, rusty and full of holes and needed to be replaced, which meant jackhammering the concrete, digging a new ditch and replacing the pipe entirely, a cost of $16,000!

I had Joe come out and asked him to scope the line for me, and if the line was clogged, have him try and clear it with a blowbag.

Joe was wonderful! He was very pleasant and very careful. He scoped the line, and it turned out that the line was brand new and not clogged at all. He was very careful and diligent and scoped my other lines (for my toilet, bathroom sink etc). He also looked at my overall plumbing and the pipes in my house.

After inspecting all my lines, he re-connected my kitchen sink line to my sewer line. He had to cut new pipe to undo the job the previous plumbers did. In total, he spend about 2 hours with me.

I was very happy that my kitchen line was clean! I was very pleased with my interactions with Raymark Plumbing and I intend to use them again for my plumbing needs.

I HIGHLY recommend Raymark. Thank you Joe and Brady for installing a new water heater so quickly!!

I had a sink and toilet installed yesterday. The estimate (about $1275) seemed high to me, initially, since I had already bought the fixtures, but I have an old house, with old plumbing, and they said it would take three hours. Which it did, with the two guys working hard. As they worked, various issues came up that they explained to me thoroughly.

They were courteous and professional, and they did a great job. We're really happy with the way everything looks and operates.

I also had them take a look at my shower head, which was leaking a little. They pointed out a worn spot and suggested I replace it at some point, and then they put it back, using washer and/or tape magic, so that it's no longer leaking. I was going to give them a great review anyway, but this morning I found a new shower head in a little bag in my bathroom, and that really puts it over the top. What an amazing gesture!

Raymark's high-quality service was a bright note in an otherwise super-stressful election week! And yes, they were fully masked.

Our upstairs drain pipe sheared completely and suddenly on June 1st. Raymark - Joe in particular - replied faster than anyone else, came out immediately, and had our huge break fixed within a couple of hours. He warned me that there would be a hefty minimum for an after-hours (weekend) emergency call, but the cost of labor and materials would have amounted to the same during the work week. Nonetheless, I appreciated his forthrightness about price. He was efficient and informative, and I won't hesitate to call again in the future.

I cannot say enough good things about this company.  It has been owned by two sisters for over 40 years.  Kevin works magic with sewers and drains.  He and Joe, who oversees plumbing, scope until everything has been evaluated and fixed.  Their teams are experienced, professional and nice!  My problem started with an undiagnosed sink hole.  I now have updated sewer and drainage systems and the sink hole has been excavated and properly filled.  They were fair and efficient!!!  My house is now ready for the next 90 years.

I used them in November to re-hook up my floating home in November after the big windstorm knocked my main connection to water out. They came quickly and seemed to do a thorough job. I paid nearly $500 for this service.

Now in January my connection is coming loose again.  Loose enough that it sprays water continuously and the dock has shut off my main water connection to my house.

I called on a Wednesday asking them to revisit the fix they did in November and consider a discount since I expected the last fix to be permanent and it only lasted 3 months.  Prior to this my connection had managed to last 17+ years.  They said that I had an appointment for Thursday and I didn't need to be home. They would call me. The person who made the appointment said she would talk to her supervisor about the discount, but who knows what happened with that.  At this point it doesn't matter because I am going somewhere else.

I came home Friday night (after a long day at work). No phone call. No visit.  I called them and left a message to say how upset I was that not only did they not show up for their appointment but did not stand by their work. I will be going elsewhere. I am letting the rest of my dock know so their number can be removed.  We need reliable, lasting help.  This is not it. I have been without water for  3 days and no explanation on Raymark's part.  Thank you for the non help.  My cats and I love having no water to our house with no explanation or communication.

Hayden completed our repiping job today with top-notch professionalism. We worked with him from the initial project review and bid through to today's completion. I would not hesitate recommending Haygen to my friends and neighbors.

Thanks again!

Working with Ty and Kami at Raymark was wonderful--which is saying a lot, given the bad situation.  The water main from our house to the city went out in the middle of a work day, they came out and got us water right away.  They gave us clear guidance every step of the way, explained all of the options and even gave us suggestions to save us money, explain trade-offs, and just made something that could be a huge hassle feel extremely simple.  Highly recommended.  I'll definitely use Raymark for any other plumbing work I need.  In fact, I'm already using them again to improve our sewer line.

We had a great experience from our initial call for service through job completion. They communicate well and were both professional and a pleasure to work with. The quality of the work was top notch and they were very clean and safe. I would highly recommend them and will use them moving forward.

I sure was hoping I could write a great review for this company - they're neighbors and post fun, inspirational signs in front of their offices. I called them for a job to replace an outdoor faucet. I'd done the initial work: bought the frost-free faucet and cut into the dry wall. Without even looking into the hole I prepared, they wanted to charge me more than twice of any other company I contacted. I paid their exorbitant (though previously agreed upon) $86.98 visit fee and said no thanks. I called another company (whom I'm about to give a 5-star review). With their visit fee of $49, I ended up paying 32% of what Raymark wanted to bill. Do your homework - ask around and get several bids.

Its all about attitude.  First time/small time customer.  Clogged parking-lot drain.  Joe and his assistant showed up.  This was a six-foot deep dig-out job of wet-black-stinky stuff.  Both dug in, worked hard and cheerfully until the job was completed beyond my expectations.  And the price was more-than-fair.  Yes -- shovel work isn't complicated.  But its all about attitude and these guys I'm calling again as needed.

We have been using Raymark exclusively for about 8 years, starting with a water heater replacement. At the time we loved that it is a truly family business and the moderately reasonable cost. However we chose to go with their recommendation for a water heater that was supposed to last at least 10 years. With only two adults who are rarely home in the house and less than normal usage, the water heater they advised us to buy from them and have them install is now leaking, and we hadn't budgeted to replace it this soon. We are quite unhappy.

I agree with previous reviewers...the plumbers are great but the woman that schedules is rude and horrible to deal with.  Years ago, Raymark came out and did some work at my house.  I had texted my husband when they got there (about them being there) and when the bill came, they had billed themselves there way earlier.  I called them out on it and they argued about it.  I offered to show them my text but they declined.  They adjusted the bill and that was that.

Just now I called to schedule them to come out and the woman on the phone was super rude to me.  I said, Why are you being so rude to me?  She said, I have notes here that I've had to deal with you before and you ACCUSED us of over-charging you. Ummm...well you DID over-charge me and how does that make it OK for you to be rude to me now?  I was giving you a second chance. I won't be calling there again.  Lesson learned!!

A sewer sump pump for a backyard cottage stopped working on sat oct 26th 2019,Ty from  raymark came sunday morning.This pump is located in a 4 1/2 foot tall crawlspace under the main house and was permitted and approved for use 9 years ago. I called raymark as they respond 24 hours/day for emergencies. Ty called me back and stated he could be there in about an hour which was great. There was laundry backup water in the tub in the cottage.Truly couldn't put this off and there was some spillage in the crawl space as the 4 inch drain had disconnected from the pump basin. Indeed a messy job. As I recall Ty quoted a $500 fee just to come out and that the job could run up to $3400 for sump replacement.I agreed for him to come believing that it certainly wouldn't be the high end,was I ever wrong.He did a very competent job but essentially took just out the old pump and installed a really nice grinder pump,adjusted some of the PVC pipes ,sealed the 4 inch pipe really well into the old basin,added some supports under the drain pipe and did some test runs. That is pretty much the extent of work.He did feel the basin wasn't properly installed but said it would cost another $2300 to dig down 8 inches,install a new basin and get the proper grade. I couldn't afford this as I just retired this year. So he was diligent and had the new pump in the old basin up and running in about 3 hours.I was very happy about that as someone is living in the cottage.He was polite and seemed to do a good job..

If you have an emergency sewer issue,however, this is not the company to use due to their exorbitant pricing.I did pay $3400 plus $343 in tax =$3743.00.I was in a bind so had to do it.. Look elsewhere 1st if you have the time..

Prompt, good communication, seems like a fair price. I believe this is a family owned local business that employs people, not a 'network' with random people. If you have to advertise in Seattle then you aren't getting good word of mouth. Raymark was a recommendation to me and I can recommend them to others.

Raymark Plumbing went above and beyond the call of duty in completing a very unusual new construction plumbing project that presented many challenges of every description.....but they didn't give up on me.

Raymark demonstrated loyalty and dedication to me, their customer, at all phases of the project.  The estimates were clear and coherent and the price was more than fair.

Every time I see one of their trucks going down the street I am reminded that they did an excellent job, and I am so glad I chose them for the project.

When I think Raymark I think arrogant and then I think don't call me when the boom slows and business decreases - I called repeatedly to have questions answered and struggled to get a call back. The bid outlined high level buckets with exorbitant prices. We'll go ahead and wait to find an honest and reliable plumber.

The previous owner of our house used Raymark to run the gas line to the kitchen so we could have a gas stove. We thought (and so did the owner) that it would be all set up to just put the stove in, but it was left capped under the house. When I called, they said they had to know what type of stove so they could put the line through on the correct side. This doesn't make sense as other plumbers I called said this doesn't matter. They then quoted me a price which apparently only included labor. When I called back to get a full quote, the guy, Phil, was very hesitant and responded with, Um, maybe $100, maybe more. No thanks! Would not recommend just based on this experience as they clearly left the pipe to get more money out of us.

After a poor outcome with another plumber, I was calling around to find someone who could respond to an emergency...water pouring into my basement.

RayMark was reccomended by another plumber as someone who would have the equiptment to handle a potentially larger job, and they were great to work with.  After a little back and forth coordination, they managed to get to my house in under 90 minutes from my first call.

The intial review was something they needed bigger equiptment for, so they had to come back...but had warned me in advance that this might be the case.  While they were fixing the issue, some of the equiptment broke, but they went back to the shop for new materials and were still finished timely.

The team explained every step, and provided opportunities to ask questions and ensure I was comfortable with everything before it happened.

I'll definately have them on call for any future issues.

Hayden and Michael arrived AHEAD OF SCHEDULE (!!!!!) and got the two-part job in 30 minutes.  This was somewhat of an emergency job and I was able to schedule repairs within 48 hours from time of emergency. I am impressed.  Thanks to Paris Plumbing for referring them to me.

Marvin and Trent did a superb job of fixing our sewer line clog yesterday.  They were courteous, and fun to work with, and Trent was very efficient clearing out what turned out to be a hand towel, as well as removing roots, spotting a defect in the connector at the sewer main, and taking a video for us to present to the city.  All of this in just an hour and a half at a charge much less than I expected.  Those two gents are keepers for Raymark for sure!

Despite the hour-long arrival window they gave me, the guy was still a full half hour late. I asked how long it would take, and he said about an hour. I told him to let me know if he thought it would take longer, because I was already going to be late for work at this rate. He waited the full hour before saying he hadn't been able to fix it, and I was already late enough that I had to hustle him out the door, leaving a HUGE mess for me to clean up later.

Additionally, they seem to have a hard time keeping their information straight. The appointment was set up by my property management, and when the guy called to say he'd be late, he called them instead of me. Then, a few days later, someone from their office called me and left a message, clearly thinking I was the property manager (despite my voicemail message, which states in no uncertain terms that I'm a journalist).

Not exactly impressive service.

We live on a steep ravine with a creek at the bottom. Yesterday morning, the City of Seattle notified us that our side sewer (which goes down the hillside into a sewer trunk line that runs 8 feet below the creek) was leaking raw waste into the creek. The city gave us 3 days to repair the break, or face stiff fines. Yikes!

So at 12:30 p.m. yesterday, I called Raymark. They had a crew on-site at 2 p.m. and ran a camera down the side sewer to identify the break in the line.

This morning a crew showed up at 8 a.m., dug down about 4 feet, and had the damage repaired by 1 pm. They're taking care of the city permits and will follow up with the inspector in two days.

One of the two owners was on-site for most of the process, as was a senior supervisor. They communicated well, gave a clear estimate, and are pleasant and easy to work with (this includes Pat in the office).

This has been a costly adventure (there goes the new flat-screen TV!), but Raymark did what needed to be done. Fast, competent, pleasant. What more could you want? (Except not to have a problem with your sewer!?)

Raymark just came out to our house and they did a great job as always! We had water backing up in our garage because our old pipes have been damaged and clogged by tree roots. Joe and the guys were super nice and knowledgeable. They literally cleared out all the roots and we have great water flow! Replacement would be ideal, but they were able to do a great job at reviving our 70 year old sewer line, saving us a lot of money! I appreciate the guys taking the time to explain the problem, my options, and the solution. They literally show me the results on the camera! It was a BIG difference. I could see the extensive root system in our sewer lines and see the clear results after the clean-out process. Now we are good to flow and we will definitely be calling them again next time! I would recommend this company based on the results, integrity and transparency.

Trent was very thorough in his analysis of what caused our sewer backup and he was able to explain clearly so I understood what the issues were and recommended possible solutions.

Super happy with these guys!  We live on Mercer Island and always feel like there's some sort of Mercer Island Tax with contractors but not these guys.  They cleared some of our downspouts (we have a flat roof - awful!) and gave me some AMAZING money-saving tips so I may not have to call them out all the time. So appreciated!  Ty Haley and Mario were WONDERFUL - I will be sure to use them for any future work.

Do not use Raymark.  I've used them for a long time -- they were always high priced and I spent a great deal on them.  Now I have an emergency and suddently it is a $500 minimum to come out anytime in the next several days; otherwise wait many days for a plumber.  So the bottom line -- a relationship means nothing to this company.  My advice -- go elsewhere.  I am.

After trying to clear a utility sink clog ourselves and another plumbers recommendation we called on Raymark for help. Dakota and partner spent about an hour in which they snaked past the clog and re-snaked 3 times to be sure. They arrived when they said they said would worked fast, and were friendly and tidy. The bill was reasonable and we have been able to resume laundry without the need to bail out the sink. Thanks Raymark.

I came home to find my hot water heater leaking profusely from the top.  After getting a recommendation for Raymark from my cousin who is a realtor, I called and got the after hours number.  Joe was incredibly helpful.  He told me he wouldn't be able to come out that night but he could talk me through stopping the water flow.  We face-timed and he instructed me how to take care of the leak and what he believed the problem to be.
When I called at 8:30a the next morning, the person I spoke with (sorry I forgot your name!) was courteous, helped me get her all the info about the tank she needed, and assured me someone could come fix it today.  About 2 hours later, Chris was in my garage and had replaced the part in about 5 minutes.
I am absolutely blown away by this amazing service.  Thank you so so much! I'm giving your information to everyone I know.

PS- there are coupons on the website so make sure you check those out!

The gentleman who came out was superb. He was a whiz with our old style faucet and plumbing. He was knowledgeable and professional. I would call again in a heartbeat.

Five stars if they improve their scheduling.

I've used Raymark a number of times, and they've always completed the work.  But I'll NEVER use them again.  I had a clogged drain and took off a half day of work to meet the guy.  He looked at the job and told me it would cost over $500.  WHAT???  That's crazy.  When I asked how long it would take, he said no more than an hour.  I asked about why it was so much and he said I could talk to the office about it but he either needed to do the work or leave.  I had him do the work (couldn't take more time off of work), went to the office and simply asked if they thought it was ethical and fair to charge that much for 1 hour of work and the cost of a J-bend.  Didn't get angry; just asked.  The woman in the office wouldn't answer the question.  She said she'd look into it and get back to me.  Never heard from her again.  I guess they think that is fair and ethical.  So they won't be getting a call next time I need a plumber.  Preying on people in a jam is no way to run a business.

I had a toilet that would not fill. While raymark was very courteous and came out in a timely fashion, the job took about 5 minutes. I don't mind paying the half hour fee,but the fact that it was $168.00 is outrageous. If this is the industry standard for pricing, help us all. Where is some middle ground.

Had an emergency - water heater broke down.  Wow these guys came out real quick and set up the removal and replacement process that very same day!  Awesome guys - great service!  I recommend them highly!!  Thank you very much for your prompt and excellent service.

Raymark was excellent. I called them early this week, they came 2 days later (based on my urgent nature of the request). Jose did an excellent job at our house. He was friendly, very competent and got the job done quickly. The only reason I haven't given them a 5 star is that they are a tad expensive like other reviewers stated... but this has been my experience with other plumbers too.

I scheduled an appointment for a plumber to replace my toilet and went through at least 7 phone calls with them to clarify matters due to confusion on their part.  During these calls, I was posed with new information which should have been addressed initially.  The way I was treated and that they cancelled the appointment even though I raced home to meet them was unprofessional and unacceptable.  

If they are reading this, they should know that it's not hard to outline the process for scheduling an appointment, so new and existing employees can offer consistent and professional service.  FYI:  I called Green Planet Plumbing and with 1 quick chat , we scheduled an appointment. They came on time and did a great job!

Great service, on time and fair rates. I go back to Raymark every time I need plumbing work done.

Awesome!  I've used many plumbers throughout my real estate career AND Raymark Plumbing stands out as one of the best in town.  They work with the homeowner to solve the problem the first time.  I would refer them to anyone who has a plumbing issue.

I recently had roots in my sewage pipes and needed a costly repair and went with Raymark Plumbing for the job. We needed to put down a large deposit (ok-normal). After putting the money down, we figured we would be able to get an appointment quickly. Not so, It was 10 days before they came to our house (only after begging and flooding). The reason was there was a lot of rain (this was in October) and they had some emergencies-I get it. But, I was still not on the schedule and called them to find out when I could get help. They said They didn't know. Then I said I was about to have a party that weekend and my house would be full of people...They then said, That is a different story, we will be out tomorrow!?!? They snaked out the pipes so when people used the toilet we would not have a back up-ewww!

The job was finished in 2 days the following week and we paid around $4k and we were happy with the plumbers.

Then, last night happened...our kitchen and bathroom sink were flooding, clogged and not sure why. Was it connected to the pipes that were repaired? I had no choice but to call Raymark in case it was something they may have missed. Left 2 voicemails and got a call back from the owner. I will say, I just had some mouth surgery on Wednesday and was not in the best spirits and I was was very anxious about flooding. I just wanted someone to come to the house and help with the situation. So, she asked me some questions and I told her what I could not being
a plumber. I answered maybe 5-6 questions, then asked can I get someone to the house? Then she said You do know you will have to pay time and a half? Yes I said Can I please have someone come to my house? Then it got heated because she just wouldn't answer if I can get someone out or not. I think we were both having a bad day. She said, she would call a crew and send them out. I askedhow long would it take? (because I had to pick my kids up from a game) and she
said, Your guess is as good as mine! I asked Where are you located? She said Northend Ok, that doesn't really help me She then said That is all I can tell you UNBELIEVABLE!

So, in my experience with Raymark. The plumbers were nice and knew what they were doing. I spent $540 last night to snake a pipe (1 hour) and had a huge headache from the experience. I don't know if this is the norm for Raymark but it was incredibly awful for me and my checkbook.

I wish I could write a review with zero stars, but Yelp insists on one star, so here it is, Raymark.
I just wasted an entire three hours waiting for Raymark's estimator to show up.  When he didn't, I phoned them, and they asked if he could come still later today, or tomorrow.  They had told me that he would be here between noon and three, which ought to be a wide enough window for them to schedule a guy, or at least to phone me if they couldn't make it.
This was for a  large residential job, about $15,000, to install a side sewer and pump at our home.  You'd think they'd want to show up to bid on it.  
If they can't even get here to do the estimate, I imagine that it would be painful to have them work on our project.
Give me a break.  Wish I could charge them for my time.

I've used Raymark a couple times in the last 6 months and have been satisfied with both experiences. They were very prompt, and did a thorough assessment of my situation. Hayden was so great - he explained what the problems were (I had quite a few :), and he and his team worked so hard to get everything done with little to no inconvenience to me. I had recently purchased a washing machine, but the plumbing in my house was no where near capable of handling it and definitely needed to be brought into the 21st century. Hayden replaced all of my galvanized pipes, installed a new water tank, and made sure everything was up and running smoothly with my washing machine. He even found a water faucet on the side of my house that I didn't even know was there. And everything was reasonably priced in my opinion. It can be so hard sometimes to find people that you can trust to do major things in your house and I feel like I have found that in Raymark!

I must have talked to and met up with close to 10 different plumbers, sewer/drain contractors over the past 2 weeks because one thing led to another, and I was basically looking at having to hire somebody to dig up a section of the sewer pipe, right in the middle of the street (a long story....).  And I met Kevin, who came out to do the estimate for Raymark Plumbing.  From the get go, he was on time, courteous, professional and very patient.  He listened to my sob story and looked at the video of my sewer line and the street where we might have to dig.  He even went out of his way to check out information with the City (Seattle Public Utilities) for me, which was above and beyond what I expected.

Needed a quote for a straightforward plumbing project but they never responded to my email. When I called I was greeted with arrogance and frustration. Sorry for calling. I think Remark Plumbing needs a hug.

I hated needing to find a plumber, but these folks earned a good shout-out.  Plumbing is expensive and they may not be the absolute cheapest you can find.  But they seemed honest.  And extremely punctual.  And I don't feel dirty anymore.  Not only because they replaced a piece of crap water main to my house that had probably been coating me in cancer and dead ants for the past two years. Also because I'm no longer afraid of asking a plumber about his pipe.  So to speak.

I was recommended to call Raymark to  get a plumber to fix my pipes for my washing machine.  However,  Margaret, the non-tech customer service person was very helpful in troubleshooting over the phone and will try to find the right answers and get back to me before sending anyone out to fix my problems.   I like that... saves time and money!

Raymark Plumbing is terrific.  They did a re-pipe to PEX at my 1950s house (recent purchase) which had the original galvanized plumbing, low water pressure, no warm water. Joe did an initial walk-thru, provided an estimate with suggestion to include an interior shut-off valve.  The 2 man crew arrived on time as scheduled and worked full days.  They were considerate in conversation with me and also with each other; kept job noise to a minimum.  Ty, the lead plumber, reviewed his plan prior to start, answered my questions, and mid-job showed me the corroded pipe.  There was minimum patch work involved.  Re-pipe has made a remarkable difference.  I will continue with Raymark on drain lines and gas line extension for appliances.

I have had nothing but postive experience with Raymark.  

I had to have them install a new toilet and later fix the faulty shower put in right before I bought my house.  

They have always been on time.

We needed a plumber on short notice to fix a leaky shut-off valve in the basement. The response time was excellent and customer service was very helpful (we were on call for service the afternoon after I called, but the lady in the office offered to call me at work with 1/2 warning, which saved me a BIG chunk of the day, rather than waiting at home all afternoon not knowing when they would show up.) Plumber Jim was courteous and seemed capable (it was not a difficult problem, bad washer - so I can't really judge how they would do with more complex stuff). Prices were... well, plumber prices. I'd guess middle of the road. All that said, I would highly recommend this company and would definitely use them again.

I'm would recommend this plumber again and again. I was referred to this company by another plumber who could not get the job done as quickly as I needed (water main leak, city turned off our water. I have new baby and family visiting.) Raymark's response, You need to be taken care of! I was so impressed by their understanding of my personal situation. Everyone was professional and just simply put, KIND! Melissa & Brittany were great to talk to over the phone. Joe came quickly for the estimate. Chris showed up within 30 minutes of me agreeing on the estimate. He was able to find the cracked pipe quickly and make the repair. He was tidy cleaning up and even replanted my flowers he had to dig up! WOW! Melissa called the following day to follow-up. Yes, they recommended I replace the entire line, but didn't seem bothered with my decision to just repair. A great company to work with.

I have used this company for over 4 years for various projects big and small.  They are always quick to respond, and fix things right and the first time.  The owner is wonderful, very professional and pleasant to work with.  I recommend them highly.

After trying all the recommended solutions on the internet and having another  plumber try to solve what we thought was a sewer gas problem we called Raymark.  

Everything about the experience was 5 star.

First they asked good questions on the phone to try and determine what was our problem and what we had already tried as a fix.  The crews were all tied up but they figured out a way for a supervisor to come to our house. The minute he walked in the door he could smell our problem. He methodically checked things out with the plumbing system and pretty quickly figured out we might have a dead rodent in a wall instead of a sewer gas leak. He could have wrapped up at that point but he wanted to solve our problem and be real sure it wasn't sewer gas from a cracked pipe. After a little exploring he did zero in on the area where the smell was coming from and with a couple of cuts into the walls was able to spot the dead rodent behind some pipes in the bathroom wall. -- Problem solved. The supervisor headed out saying he consulted with me but didn't wind up doing a plumbing job so no charge.

We had struggled for a week and a half and Raymark focused on helping us with our problem. It took 45 minutes and wasn't plumbing but I was impressed that they stayed with it until sure the problem was figured out.

A willingness to find a way on a friday to get someone over to our house and focusing on fixing the problem. I highly recommend Raymark and know who I will call first when I have any plumbing needs.

These guys are simply wonderful.  Although we didn't use them for our recent problem due to timeliness over the holiday weekend, we certainly drove them crazy calling them for expert advice.  A good friend of mine works for a real estate management firm and this is the only company she will use.  Obviously, they are highly recommended.  After a great deal of research, I can certainly understand why that is the case.  And, their customer service is outstanding.  Over Christmas break, I called them often to seek advice and guidance.  They called me back right away every time.  I had called at least 8 plumbers and unfortunately, Raymark didn't hit my list until I had hired another company.  Nonetheless, they are extremely knowledgeable , incredibly helpful - A+ in customer service.  In the future, I won't waste time calling around - now I know exactly what to do!  Thank you Raymark!

I called Raymark after reviewing Yelp and speaking with my insurance company.  The woman at the office seemed very nice and they did call about 5-10 minutes before arriving.  The plumber appeared to know what he was doing and was fixed the problem - all within 2 days of my call.  The price seemed a bit high but I don't have a whole lot to compare them to (maybe all plumbers are expensive!).  $138 for just coming out and $35 for each additional half hour + parts, taxes, etc.  I would use them again..

In the midst of a plumbing emergency (flooded basement) Raymark had someone out less than an hour after my initial phone call. They took care of the problem in a timely and professional manner. I will definitely use them in the future, although I hope I don't need to make the call anytime soon.

Raymark came out to scope our sewer line and found a crack. They quoted $800 to fix it. It seemed really high and after a few minutes they dropped the bid to $300 (estimate) if we would dig the hole ourselves and backfill. Yes, that's a $500 price break to dig your own hole?  The work was completed and the guys did an excellent job. However, they called with the total bill, $508!  I could understand if they went over 10-20%, but the cost was over 50% more, and they never called to say the job was going to take longer or cost more. After talking with Margaret at the office, she was very rude and I'm still trying to get a copy of a detailed bill days later to know exactly what they charged me for. Looks like they had a consumer complaint on the BBB for billing issues before, guess I should have done my homework before hiring them.

Discovered the flex connector on the hot side of the water heater was dripping and more than just plop, plop.  Called at 8 am, told they were booked solid but might be able to get someone to stop by.  Yup.  At 1:30 called to tell me Jim was on the way.  He took a look, got his tools and a new flex connector and was out at 2:00...and he even mopped up the floor!!!

Absolutely stellar!  After nightmare experiences with Beacon and Roto Rooter, Raymark sent Jim out the same day I called and he went above and beyond the job much to my amazement and appreciation.  Quality work at an affordable price.  Raymark just made a loyal customer out of me.

Recommended.  They were able to provide same-day service to come out and un-clog our sewer line.  Not a big job but they were able to fit us in when others couldn't.  The price seemed to be in-line with or better than other places.

I recommend Raymark Plumbing without hesitation!  Margaret Hayes, the owner, is an honest and fair person.  Kevin Flynn, the senior utility foreman, has a helpful and can-do work ethic. We requested a camera inspection of a sewerline and Kevin Flynn organized the inspection in a few hours.  He is also very knowledgeable about sewerline repairs and can explain the work involved in detail and in easy-to-understand language. I would not use any other company for sewer or plumbing repairs.

Last month I had Raymark Plumbing out for my annual root cleaning of my sewer pipe. I decided after the line was cleared of roots, I took them up on their offer to have the pipe videoed from my clean out to the sewer main. The sewer pipe was in lot worst condition than I had expected. Raymark was prompt and efficient to give me a bid to replace the sewer pipe with a method called pipe bursting. They said they wouldn't have to dig up my rockery or yard with this type of pipe install. The price for the work seemed reasonable compared to other bids I got in the past. I decided to have the work done by Raymark Plumbing. The crew came in on the day they said they would and finished the job on time. Minimal disruption of the yard and rockery. It was like they were never there! I highly recommend Raymark Plumbing and Sewer!

I called Rescue Rooter (Yes, I know this is a review for Raymark...read on)  last night around 7:45 because my kitchen sink was clogged and backing up into the sink in the bathroom that shares a wall and plumbing with the kitchen. It took nearly an hour for the dispatcher to call me back to tell me when the repair person would be arriving. I was told he would be here in 50 minutes. He arrived over an hour later. By this time it was past 9:30 pm. He was here for at least 30 minutes looking over the situation (we had already removed and cleaned out all the P-traps) and told me:
1. I have galvanized pipes. They are old (the house was built in the 40s). I would probably need to re-plumb the whole house and it would cost around $15,000!
2. He could try to cable out the blockage, but he said there was less than a 50/50 chance he could get his cable into the area where the clog was and we might need to rip out the wall to replace pipes .
3. Whether he was able to clear the blockage or not, if he attempted it, I would still have to pay the full fee of $295!

I told him I didn't want his services and then I called Raymark in the morning (after stressing in the night about what massive plumbing situation and bill I was going to have to deal with the next day!). The dispatcher called me back within about 15 minutes to let me know who would be coming and when. She called me back about 10 minutes before the repair person arrived to let me know he would be there in about 10 minutes.Tony arrived at 2:30, just as I had been told he would, and 35 minutes after arriving, the clog was cleared, everything was cleaned up and it cost $155 + tax! Tony was efficient, competent and a pleasure to deal with!

Raymark replaced our sewer line at a reasonable price.  Once they set a date, they stuck to it and were in and out fairly quickly.  My only warning is to make sure they do keep you in the loop as to when they plan to do your work.  Couple of weeks went by and I heard nothing.  Great job overall, though!

I just want to give rave reviews to plumber Tony.   He worked on my bathroom during a remodel.  When we thought the sink I picked wouldn't fit into the space I had after it was plumbed, I thought we might need to run out and get a new sink.   Tony worked with it and made it fit.  He turned what might have been a bad day into a great one.    He was also friendly to work with and my infant son loved to watch him use his tools.

We suddenly lost water pressure for the hot water in our shower and they came out the following morning and Joe was able to take care of it without having to rip out our wall or install a new shut off valve as thought.  His knowledge and skills saved us much time and money.  Thanks.

These guys have the WORST customer service.  I usually don't write any reviews, but feel compelled to steer people away from this nightmare organization.  I had spent thousands of dollars replacing old cement pipe from my house to the street as it was badly needed.  Got a good quote, but didn't realize they would make money by refusing to do quality work.  They would not ever listen to my concerns or questions about the work.  They only seemed interested in getting in and out as quick as possible.  For example, they needed to tear out some of the sidewalk and replaced it with concrete that stuck out like a sore thumb.  I asked them about this and all they wanted to say is that it met the requirements even though they agreed it looked odd and did not come close to matching the existing.  Mostly, whenever I tried to bring up a concern, it is met with evasive answers and what seems to me absolutely no interest in satisfying the customer.  I will certainly look for services that provide excellent customer service.  Life is too short to be given the run around.

When I bought my house 2 years ago I wanted to put a laundry in my basement for my tenants in the MIL down there.  Raymark came out & put in the necessary laundy pipes to drain the washer.  They fed it directly into the pipe that drained from the kitchen into the ejector pump.  I found the tradesman grumpy & not helpful & the alarm kept going off after he left.  I hard to turn it off as everything seemed to be working OK.  Eventually after a couple of calls a few days later he came back out & plugged the alarm into the outlet in the correct configuration & it stopped ringing.  He had me sign an invoice with complimentary client education- no charge on it!.Then about 6 months ago the ejector pump was only working intermittently & getting stuck in the on position so I called Paris plumbing which came highly recommended.  They came straight out to assess the situation but before they could even access my ejector pump they would have to undo all the work that Raymark did.  That was because the drain from the washer was totally making it impossible to remove the lid of the pump.  In fact it was sealing it closed making pump access totally impossible.  It was going to take 2 hours before they could even look at my pump to diagnose the problem.  They could have fixed it & charged me but they suggested that I call Raymark to come out & redo the shoddy workmanship.  This is when the owner of Raymark came out promptly & brought with her a senior knowledgeable tradesman who admitted that the work done previously was totally not acceptable.  They redid it all & didn't charge me at all.  They unclogged the ejector pump & I didn't need to have any more work done.  All I had to pay was for Paris to come out initially & put an hour into trying to get to my pump.  Paris is cheaper but Raymark  was more specialized in ejector pump work.