Queen Plumbing

We began installing a new bathroom floor in our nonprofit martial arts studio only to find that not only was the existing toilet not bolted to the floor, but it didn't even have a flange installed--it was just precariously sat on stacked wax rings.

We went to Yelp to get a few quotes for installing a new flange into the concrete floor (as we didn't own a hammer drill and also didn't want to take the risk of damaging the sewer line in this older building) and reseating our existing toilet. Queen Plumbing responded promptly (on a Sunday!) with a very reasonable quote range (as opposed to just call us to schedule a service call so we can come give you a quote like many other businesses), and asked some follow-up questions about the project which showed that they actually took the time to read the project request. The owner, Steve, requested we call to discuss the project and scheduling, and was very helpful in answering our questions about what would move the quote between the higher and lower ranges. We scheduled for the following week and he said that our plumber, Travis, would call the night before to confirm.  

Travis called the night before in order to confirm as stated, and arrived on-time the following morning. He made relatively short work of getting the new flange on and toilet reseated, and was kind enough to chat and share some fun plumbing stories while he worked. The toilet works flawlessly, and we feel great knowing that the flange was installed correctly and with minimal risk to the old line.

Queen Plumbing was professional and pleasant from start to finish. If we have any other plumbing issues, we know exactly who we'll be calling.