Nika Jonsson J.
8/19/2019
It's a good thing Micah decided to close his doors because he is in over his head. After reading the other reviews again, because it was these reviews that brought us to him to begin with, I see why their reviews are what they were. He probably did squeeze people into his busy schedule because he didn't show a number of days to our project! He was either at another clients house, his truck broke down, or just didn't show at all. We hired Micah to do the electrical installations to make our house smart. He probably is very good at fixing a ceiling fan and dryer outlets as noted in his other reviews, but his knowledge of smart devices is dismal as best. We have had to hire a new electrician because the drivers he installed for the switches were incorrect and now the lights dim up and down once they heat up. He also brought the Lutron bridge all lights need to communicate with so you can set scenes, access from abroad, etc., with no clue how to set it up. After contacting Lutron to find someone who could program the system, they said he should never have been able to get his hands on this product without having gone through the classes with Lutron for their products and that he must have a supplier going against the specifications set forth by Lutron. So, more money out of our pockets not only to get the correct drivers to handle the powerful LED lights, but an integrator to get the system running as intended. He is an old school trained journeyman with no ambition to learn any new systems which is where electrical world is headed and worse, created a mess and more expenses for us.
Billing: We were quoted a price for installation which included all of the product and his time of course. What was interesting is that the scope changed (meaning the soon to be new LED strip lighting on our truces changed to just flipping the existing track lighting upwards to showcase the beautiful truces and provide the accent lighting we were looking for. The billing never changed! He somehow creatively made the final bill meet the quote (without itemizing), even though this particular product was never installed. This coupled with our faulty drivers inspired us to contact him to rectify. His response was that he was not taking new clients. We were floored so we explained that we were not a new client, albeit with some dismay behind it, but apparently my 82 year old aunt's letter to him was too much for him to handle, and because he didn't like our disappointment, he said he wouldn't work with us and to find a new electrician. We tried several times, as required by the Department of Labor and Industries before filing a complaint, to take accountability but have only been met with radio silence after many many attempts to see if he will fix his errors.
He was a likable guy while he was here, and did a fantastic job creating some housing for our pendant lights, but ruined the whole experience by not taking ownership of his electrical incompetence and his billing practices. Unfortunately my aunt trusted him and paid him in full before receiving the final invoice. NEVER EVER PAY IN FULL! He presented himself as an honest church going man, but that is not the treatment we received after spending nearly 10k.
Caveat Emptor