Tried to call this company 3 times. First time someone answered but said nothing. When I called back, a guy answered and I asked if they install ceiling fans. He told me No. I'm offline now. I asked him what that meant (i.e., being offline) and he just hung up on me. Could use a lesson or two on customer service. I wouldn't bother calling unless you want to deal with someone whom I found to be rather cantankerous.