Twice this year Matt at Bird Electric responded quickly to an emergency situation at my rental house in Suquamish. The first time the mast and meter was pulled off the house by a fallen branch. Matt was on site early the same morning, assessed the damage without drama and had two men working on the repairs before noon. Awesome! The second time a tree had fallen across the power lines and PSE's transformer fell off the pole sending a power surge down the line that destroyed all of the home's appliances, the GFIC's and many of the LED lights. Again, Matt quickly assessed the situation, reassured my tenant that there was nothing wrong with the home's electrical system, made recommendations to improve and protect, then sent a very competent and professional electrician (Kevin) to make the necessary repairs and improvements. Unheard of customer service in today's world!! Many thanks to Bird Electric, Matt and Kevin!