Steve L.

5/16/2023

We did a basement remodel and needed new wiring put in and a new sub-panel. Alex Sirbu was our electrician. This review and rating is for Alex alone.

Alex does excellent work. Alex is very thorough and very conscientious. Alex takes the time to explain what he needs to do and gave me options to consider.

Alex personal ethics drives him to do the best job possible. Ask for Alex for your job.

T W.

03/01/2023 12:00:00 SA

Made an appointment for today, 3/1 I was told that the technician would call my tenant to touch base with him with a time that he would be coming to perform work.

No one called me back, no one called my tenant, and we still do not have a working heater. Super disappointed.

In a response to your rude comments. I have messages saying that the time frame was 430-530, I called MULTIPLE times to the phone number that called me and no one picked up. My tenant also sent me screenshots showing me that NO ONE CALLED HIM or left a message. I called the office multiple times asking about this and guess what NO RESPONSE. My time is not free either, and neither is my tenant's time.

AVOID THE RUN AROUND AND AVOID THESE GUYS.

Jay Z.

7/21/2023

Victor was great, came early and got the fix done in no time. Very knowledgeable and friendly. Will
definitely reach out to him again for future projects.

Madan J.

5/24/2023

Engaged 24/7 electric as one of the outside power outlet stopped working. The technician arrived on time and quickly checked the main panel and all the outside outlets to see if anything tripped. All of that was negative. Suggested that something must be wrong with the wiring and recommended doing a more expensive rewiring job. I was doubtful it had anything to do with the wiring since there are practically no moving parts. My doubts were later confirmed when I found a tripped GFCI outlet in the basement. Resetting it restored power to the outlet. The $195 price for the visit felt steep especially given the problem wasn't fixed during the visit and had I gone with the rewiring recommendation would have shelled out another $1100 for no good reason.

James R.

5/23/2023

24/7 has worked on our house several times, and they always do an outstanding job. Great communicators, on-time, reasonable pricing, positive attitude, we've really enjoyed working with them. Nice job 24/7!

Sean Q.

6/23/2022

I had 24/7 install a NEMA 14-50 outlet for Tesla charging, the circuit breaker installed appear to be faulty and frequently trips in the middle of the night during charging. The breakers had no brand markings whatsoever on them. Even though the breakers had 50A written and I limit the charing current to 32A, it still trips.
I'd recommend finding other electricians with more reliable quality parts.

Shervin Y.

01/04/2023 12:00:00 SA

I can't even put into words how grateful I am for the work 24/7 did for me. I had a chandelier from the medieval era (not literally but close) weighing anywhere between 100-200 pounds hanging 16 feet high. The first electrician I reached out to did the old bait and switch and DOUBLED the initial estimate. The second one offered me a much lower price, but couldn't get the scaffolding needed on three separate occasions.

That entire time 24/7 stayed in touch with me and mentioned they have taken on difficult projects like this several times and were ready when I was. After 3 weeks of frustration and letdowns, I decided to move forward with 24/7 for this job and my only regrets was not selecting them from the start. AMAZING work that took only 2-3 hours and no issues whatsoever. Such a friendly staff from the receptionist all the way to the guys who performed the removal/installation.

I am so thankful for them and they will be the first people I call for any future electrical work!

Tyler B.

05/04/2023 12:00:00 SA

Our lights went out in the bathroom and hallway so we called 24/7 to investigate the problem. The next business day, Victor showed up and was extremely competent and professional. He identified an issue with a loose wire that caused our circuit to malfunction, and replaced with a new outlet he had in his truck for free. He was also patient in explaining the issue to me. We couldn't have been happier with his service. I will definitely call them in the future if the need arises.

If you call them too, be sure to ask for Victor, he is awesome!

Kai K.

3/27/2023

Felt mislead by their name, 24/7 as they only work during normal office hours 9 AM to 5:30 PM. Unfortunately as someone who works during those hours, we weren't able to follow up with our quote. When trying to confirm their hours (since I couldn't find it on their website and didn't think to check yelp since we were already emailing) they would only follow up with their next appointment availability. We did have someone out to view the work in order to provide a quote and wanted it later in the day, but they ended up showing up early without any call or heads up. At least the electrician was friendly and offered to come back later (which is why it's not a 1 star).

Tom C.

8/29/2022

Strongly recommended. The gig was fairly challenging: run a dedicated line to an air conditioner in my lousy old farmhouse. That meant a grotty crawlspace. It also meant pulling a permit.

Alex did all the hard work fast, not at all expensively, and with no complaints. He's just a smart guy and a pleasure to work with. Equally important they did the heavy lifting for the permit. Woo hoo! Thanks, guys. Happy to work with you again.

Nicholas V.

6/24/2022

The woman booking appointments is very inflexible
For a very simple repair, she demands $190 diagnostic appointment Before making a repair at $190 per hour.

It's a simple 1 hour job but she doesn't have the basic knowledge needed to assign the job accordingly

John W.

03/07/2022 12:00:00 SA

It's hard to find good professionals these days, and I'm glad I found 24/7 Electric. They installed fifteen LED can lights for us, including installing the fiddly wi-fi dimmers that I purchased at Costco. The two gents that did the work were friendly and professional and they got the work done quickly. They cleaned up after themselves and left the place as they found it, just with significantly better lighting. We're very happy with their work.

I'll also note that their scheduling folks are friendly and on top of their game. I really had no trouble getting this work scheduled and completed in my desired timeframe.

24/7 Electric exceeded my expectations, and their pricing was very reasonable for the work in question. They are definitely my go-to place for electrical work going forward.

Carollani S.

5/24/2022

Don't know how their work is, but don't count on them to keep to the schedule you agreed to. Aaron called me while I was at work to let me know he'd finished up his job early and was headed to my place. Mkay, but when I was actually there at the agreed upon time, he wasn't and wouldn't come back until another day. My week is booked solid, so oh well. I'll find another company to install a French drain and stick to their commitments.

Update: To your response Igor, that's absolutely not true. I was home at 3pm as we agreed upon. There was nobody there. Nobody rang the doorbell, nobody knocked. After waiting for a half hour I checked my messages and that's when I learned that he came early and messaged him back and learned he decided to call it a day early.

Martin K.

5/16/2023

Installed electrical outlet. Service was fast / professional / courteous and price was reasonable. Thanks very much!

Harry W.

12/28/2022

We had been without power in part of our house due to a tripped breaker in the panel. Victor from 24/7 came and had it fixed very quickly. He was professional, friendly and knowledgeable and I have always thought having a go-to company in ALL of the trades is a good thing. I have found that company here and would recommend 24/7 highly to anyone in need of electrical services.

Jill L.

02/01/2023 12:00:00 SA

Amazing! Small condo but was treated like the most important client. Dim my electrician was so wonderful. I would request him to work in my home as he was competent and efficient. Loved hearing Ms. Julia's voice updating me on dates/time/ payments. (And Alex worked overtime trying to arrange my final inspection with the city...beyond what he is paid to do I am certain.)
I was really well taken care of and my final cost was 25% below my other bids and done on time.

Brenden B.

04/10/2023 12:00:00 SA

We had 24/7 come out to replace track lighting with recessed lighting in our kitchen. They were great to work with, efficient, and reasonably priced. Glad to have chosen them for this project!

J G.

1/16/2023

Just had a new circuit installed. They were quick straight forward and communicated well.

They caulked all the exterior penetration and cleaned everything up afterwards. Will be using again.

Jason K.

11/30/2022

We hired 24/7 to install a new junction box in our ceiling and install a new dining chandelier, and then replace the old location with a recessed light. Everyone we dealt with was friendly, professional and the work was done quickly and just as we had requested. Would use them again for electrical work.

Michael A.

01/06/2023 12:00:00 SA

So they rescheduled the first appointment (issues with the service vehicle they said) and then didn't show for the second -- no calls to say they were running late...nada...I would not recommend this company

Update: So Victor and Javier showed up shortly after I posted this. They were fantastic!! Special shoutout to Victor who went above and beyond to get the job done. Bumping the rating...

Walter T.

04/04/2023 12:00:00 SA

Communicated great with me about their timeframes to show up. The problem was obscure (power to an electric blind) and we walked through the issue together. Called me on the way over to help identify if it was a problem he thought he could solve before charging. Was super helpful and very corteous

Marcelo H.

02/08/2022 12:00:00 SA

Great electrician, very poorly managed company.
Called to solve a problem with a heater, got a time window, the electrician didn't show up and they didn't let me know, called again and re-scheduled. Electrician didn't show up for a second time and once again they didn't let me know. Called a third time and the person on the phone was totally rude and unhelpful. Eventually, I was able to connect with the manager who did this correctly and finally got the electrician, who did a good job.

Haley A.

9/22/2022

It really pains me to have to do this because I had such a great experience with this company the first time. I reached out to try to get a few more switches replaced as last time they came I didn't have the correct switch needed to replace my wall heater panel. This time the quote they gave me for the work was DOUBLE the price of what I paid last time ($195 vs $380). When I asked about this change in price the woman on the phone was quite rude and told me if I didn't understand the price then I could use a different company. I think I will do that. It's unfortunate because I had such a great initial experience and I thought this could be my go-to electrician. I guess not :(

Karen C.

04/12/2023 12:00:00 SA

So the tech who came out found the reason I had no heat in the living room was a blown thermostat, which took 5 minutes to replace and cost less than $300. Amazing and very polite.

R R.

3/17/2022

Very responsive. Unfortunately I didn't even get a quote. They set up a window for visit. Of course I was in the back and didn't hear them knock. They didn't even call but claimed they did and understandably wanted to charge a $75 fee to come back out. However, if you call you should also leave a message especially if you're going to argue with me about it hence the negative review. Phone log shows no call or voicemail. They missed an opportunity for business.

Wesley N.

3/31/2022

I had 24/7 Electric come out to my house back in February of 2022 to upgrade my electric panel and add an electric vehicle charging port. Adam and Jason were the primary electricians. They were very professional and good at their job. I am extremely pleased with the quality of work.

I have a 1950's house and the panel in an awkward location from the outside meter. Adam did a great job dealing with the many difficulties, both big and small. He even stayed past 9 P.M. so that my power could be restored.

The owner had come out to give me the estimate. He was knowledgeable and did not try to upsell or pressure me.

Front office staff was also pleasant to talk to.

Hanjiang Z.

10/26/2022

Javier did a great job to help us relocate two boxes and install five new outlets. He is very nice and professional.

Jenny M.

09/05/2022 12:00:00 SA

It was the absolute worst experiences I had with any service providers. If I could give it negative stars I would. DO NOT recommend!

1. It took took them 4 visits spanning an entire month and a bunch of excessive charges to complete some basic fixes

2. The estimates they provided were largely inaccurate for what needed done

3. They sent an inexperienced electrician who was not very skilled to my house. He spent many hours and couldn't figure out what was going on and yet they kept charging me with diagnosis at full rate

4. The owner was extremely rude and impatient. When I called to discuss the charges, he talked over me, kept interrupt me, and hung up on me. I was shocked by his rudeness.

Below are the details. In hindsight, visit 2 and 3 are completely inefficiency due to the first electrician's lack of experience. And yet I was still charged. Overall it was a very unpleasant experience. Definitely don't wish it upon anyone else.

Visit 1: Charged for 1 hour, $200
Initial diagnosis. The electrician told me he needs to come back for the ceiling. Estimated an additional hour needed plus fixing 7 outlets.

Visit 2: Charged for 2 additional hours of diagnosis, $400
It turned out the 7 plugins did not require for any repair, which was the total opposite of what the electrician estimated. He diagnosed the fan in living room but no clear conclusion on why it was not working. The technician told me he needed to come back with a colleague again for the ceiling.

Visit 3: Charged for 1 hour of diagnosis plus some fixes, $500
2 technician did the trouble shooting. The living room fan still had no power. They told me they need to come back again and run a power source to get the fan going.

Visit 4: Charged for fixing the ceiling fan, $600+
Work quoted: 4 hours of complex work
Work performed: The more senior electrician finished the job in less than an hour. Yet I was still charged for the highest end of the estimate.

Davis Property M.

10/17/2022

We have been working with 24/7 Plumbing & Electric for a couple of years now. They are fast responders and able to troubleshoot any issues when needed. Communication is always clear and when any issues arise they will be able to let you know ASAP and provide you with options on how to proceed. Their prices are one the best. We recommend 24/7 for any residential property you own or manage.

Soroush H.

12/22/2022

Scheduled a service for a timely sensitive matter then 15 minutes to the appointment called an cancelled. Pretty rude on the call and unprofessional too. Avoid them.

Jeff F.

08/06/2022 12:00:00 SA

When a circuit breaker broke a few years ago, we called 24/7 to fix it. Igor was able to quickly find a suitable replacement in his truck and get our power back on. He mentioned that the panel was 40-something years old and should be replaced. We finally got around to doing that earlier this year. We also had 24/7 replace a similarly old electrical panel and install an EV charger in a house we bought, and recently had them back to install wired smoke detectors and a wired video doorbell.

One limitation is that 24/7 does not repair drywall (not that surprising, I guess), so for the breaker boxes we needed to have someone else patch up the drywall around the new box. 24/7 is upfront about this when providing an estimate. Igor also recommended approaches to minimize costs, e.g. for the EV charger, he recommended running the circuit through a conduit along the side of the house rather than cutting open the ceiling to run the circuit indoors.

R C.

3/22/2022

The technician was very unprofessional to deal with. He was resistant to my polite request to wear a mask inside my house. His first response was to deny that COVID exists and question me on why I was even requesting a mask. He asserted (incorrectly) that it wasn't legal for me to request a mask inside my home. When he did finally wear it, it was under his nose, defeating the purpose.

Secondly, I paid $217 for a one hour visit. At the time of scheduling the company's email to me explicitly stated that the visit would include troubleshooting and minor repairs. The issue turned out to be a faulty GFCI outlet which the tech diagnosed within 10 mins. He didn't bring a spare one with him, so he couldn't do the repair within that visit. If they make claims that minor repairs can be done as part of the visit, the techs should carry at least basic parts with them. I can't think of a more minor electric repair than an outlet replacement. Due to this omission on their part, I am forced to spend on another visit just to get the outlet replaced.

When I tried to discuss the issue with the management on the phone, the tech continually interrupted me saying I was trying to get him into trouble. He banged his iPad on my glass dining table. At that point, being uncomfortable with his aggressive behavior, I politely requested him to wait outside. He decided to leave instead.

I also found the management very unprofessional to deal with. They made assumptions about my intent and, instead of responding to my actual questions, got rude with me. I ended up taking my business elsewhere for the repair work.

Heidi M.

05/08/2020 12:00:00 SA

Great experience. From the moment I called the gal on the phone was friendly and responsive, scheduled our day and time, confirmed with email.

The tech, Adam arrived within time scheduled and was extremely professional.

We had our dining room chandelier replaced with new a one. In and out quickly.

We are very happy with their services and will call them again for the next electrical project!

Chris D.

02/08/2023 12:00:00 SA

Had 3 outlets installed in our bathroom. They worked hard to limit the number of drywall holes and in the end I only have 1 hole to patch. Thoughtful good work

Anand G.

02/07/2023 12:00:00 SA

We recently got an EV outlet installed. The technician came on time and got the job done well. He went the extra mile for minor customizations.

Rohan D.

06/12/2022 12:00:00 SA

Fast and super friendly. They came to install an EV charger and didn't rip me off with a panel switch while all the other quotes said I would need a new panel

Steve B.

5/22/2022

Really fantastic! They were able to come out same day and provide me a quote on both a tanked and tankless water heater. Aaron was ON TIME (rare!!!), pleasant and informative.
Based on his info, we decided to go with the tank, though they provided a proposal (same day) for both.
Not only did it come in $250 UNDER the proposal, they also provided a $250 off discount.
Aaron got thrown a curveball on the job before ours (which made it so he wouldn't be there at the scheduled time), and the equipment, but handled it like a pro, communicated with me the entire time and made sure to get it done that day.
Very impressed!

Navid P.

8/26/2021

I hired them for plumbing and gas line installation inside m y house. The water pluming service overall was OK but the quality dropped significantly towards the end of the project. They team so many mistakes in gas line installation; they passed the third inspection!

Nathan is a reasonable person and does a great job. Dealing with Arthur, however, can be a bit tricky to some extend because of language barrier. Arthur will do his best to collect the money from you asap. Be careful to not pay the whole amount until a few days after service is complete so you make sure things are working properly. Also, make sure to read and modify the quote to include whatever you discuss with them (try to be very detailed). If they say they will do something and it is not in the quote, they will charge extra for it!

Need to add that they were most of time on time.

Carolee C.

07/08/2021 12:00:00 SA

So very happy with the electrical work from 24/7. We needed 2 can lights converted to hang 2 new pendant lights. They responded very quickly to my initial inquiry and I had an appt in less than a week for an estimate. Once I rcvd my estimate and approved it they scheduled to come back to complete the work in 3 weeks. The technician did an outstanding job in hanging the new pendants, ensuring they hung at the exact same height above the counter. He also left the area as clean as he found it. The entire back end processes are automated so there we no surprises along the way with the service to be provided or the cost. We will definitely continue using 24/7.

Murugan A.

3/15/2022

Scheduled a visit for an estimate for a project, and they offered a free visit. We arranged it for a certain time in my new house, and I was home in my office working. They apparently knocked on the door, which I didn't hear. I don't have a doorbell as the previous owners didn't install it. The technician didn't call me, just kept knocking, and eventually left.

My initial business request has my phone number, I talked to Juliana to setup the appointment, they clearly have my phone number through multiple means.

Juliana accepted fault when she called me afterwards saying the technician at the very least should have called her to discuss options before returning.
Now, when I call back to reschedule, Juliana insists on charging me 75$ for wasting their time, money, diesel and will not schedule another free visit.
If it's their procedural fault for not reaching me, why should I pay for it?

Despite this I offered to pay half that, to cover his gas for both trips, to symbolize also that both parties are at fault. She simply didn't budge, and kept insisting it was my fault for wasting their time and that it's either 75$ or nothing.

These guys don't leave a good taste in my palette. I prefer to build long term relationships with businesses who I can trust and Juliana seems more keen on bullying her customers than anything else.

Chelsea H.

4/26/2022

We recently bought a house that had a sump pump installed by 24/7 4 months prior to the home purchase. Upon receiving the keys to the house the sump pump was alarming. We called 24/7 for an appointment and they gave us date 3 weeks out! While waiting for the appointment, we discovered the electric breaker was tripped. We reset the breaker and it seemed to fix the problem so we canceled the appointment. The breaker kept tripping so I called back to make a troubleshooting appointment. Within a week we had an electrician come look at the electrical box and found the breaker had a loose wire. He replaced the breaker and so far it hasn't tripped. Overall ok experience with the company. The electric and plumbing divisions seem to be completely separate.

N P.

08/04/2022 12:00:00 SA

Be aware they charge 190$ per hour only for troubleshooting which may not be accurate at all (for e.g they will tell you to change the bulb and charge 190$ for that advice- i mean like really!!) but will explicitly not include any repair no matter how small it is. If you only end up using only the first 20 minutes, they will still charge 190$. If they misdiagnosed the issue (no fault of the customer here!), they will again charge 190$ for a second visit to fix their own mistake. Please stay away from this company.

Shane Hien M.

10/22/2021

Living in Seatac, we needed to contract a natural gas plumbing installation job in a crawl space under our home. 24/7 was the most reasonable and courteous service out of 5 companies we contacted, BY FAR! Other companies were outrageous, didn't offer free estimates, nor were they courteous! One company even wanted hundreds just to come write an estimate!
Mr. Arthur, the plumbing superintendent, Anna the administrative agent and Macy, one of their top plumbers; were each and all a complete pleasure to do business with! It was so refreshing to be able to conduct business the way business SHOULD be conducted. 24/7 was punctual and professional in every way. The job performed was impeccable and 100% professional. I indeed felt like the customer and not the victim!

Personally, I wouldn't think of calling anyone else after doing business with 24/7 Electric and Plumbing. All others should be held up to these standards or told to take a hike! After struggling with service industries in this area, 24/7 proves and provides professionalism and legitimate rates in their industrial sector.
God bless these folks!

Ameya B.

7/25/2022

I scheduled a visit with 24/7 electric to look into a couple of circline lights in our house that were not working. Scheduling was easy and the technician (Alex) was on time, but that was the only good part. The charge was $195 per hour which I agreed to. When Alex arrived, I described the problem to him. While he checked the lights, I pointed to Alex that the issue may be related to faulty ballast, and I had a couple of extra ballast if he wants to test it out. Immediately, Alex mentioned that his visit was simply for troubleshooting and he won't be making any repairs. It was not clarified during scheduling our appointment that there won't be any repairs done during the visit. For future, they should clarify that $195 is the cost of troubleshooting only and it would not include even the simplest of repairs. Alex said that the problem is not the ballast, since usually when ballasts go bad, they make a sound. He suggested to replace the bulbs even though my current bulbs were new. Although I was skeptical of this troubleshooting, I accepted that the bulbs could be a problem.
Next day, I bought brand new bulbs from home depot and installed them. However, the lights still won't work!!! I called Alex and guess what, he now says the problem are likely the faulty ballast!! 24/7 then quoted me $319 to come back to my house and replace the ballasts!
In short, according to 24/7 the troubleshooting for which I paid $195 was incorrect and I need to pay an additional $319 to fix the problem that I had already diagnosed myself.
I called Alex's supervisor to report this issue. I asked that 24/7 electric deduct the $195 that I paid for troubleshooting and come back to fix the lights. He said that he'll talk to his boss and get back to me. It's been 5 days, but I've not heard back about how 24/7 electric plans to fix this problem.
My advice to readers is to stay away. They intentionally hide the fact that $195 does not include any repairs or fixes. Even without the repairs, their troubleshooting of the problem is not correct. Alex seemed inexperienced about ballasts and couldn't correctly diagnose the issue. They don't seem to care that they charged $195 for no service. I almost never put reviews on yelp, even if I get bad service, but my experience with 24/7 electric has left me frustrated and annoyed. I paid $195 but nothing is diagnosed or repaired. Save your $$, find someone else!!

Didi W.

5/19/2022

Great company and very friendly. Answered all of my questions and offered advice. I will definitely work with them again.

David Z.

11/15/2021

I have been going through 24/7 for a number of times now. Viktor is great. They always do good work, they're respectful and on time. Prices are reasonable, communication is great.

Easy to recommend!

Gerardo O.

12/03/2021 12:00:00 SA

I had a technician from 24/7 electric come to a house I recently bought because a brand new fridge was causing a GFCI on the kitchen to trip.

The technician did not take the outlets apart to look at the circuit, he simply inspected it visually and concluded that the problem was the Fridge.

Me not being an expert on this field believed his word so I brought a technician to look at the fridge. After hours of running multiple diagnostics on the Fridge the technician concluded that the Fridge was in good state and that it wasn't the problem.

I then tried contacting 24/7 again over email and yelp message multiple times telling them what had happened and I never heard back (which I honestly find disingenuous considering how fast they got back to me the first time).

Then I brought a different electrician from a different company and that technician actually took the time to inspect the outlet and the circuit it was plugged into and determined that the outlet was not properly wired to allow a Fridge to prevent tripping it (see my other reviews for the company).

That other technician made the necessary changes in less than an hour and the fridge has been running since then.

At the end, I'm extremely disappointed on the 24/7 technician not having taken the time to assess the situation and leading me down the wrong path, which ended up costing me more time and money and even more disappointed that they didn't seem to want to help me rectify the situation.

Bailey C.

8/16/2021

I got a few estimates for installing fans and they had an open date and a reasonable price.
The owner came and gave me an estimate in June, then a month later they sent the electrician who could not cut a hole for the fan box. I hired their contractor who did a great job installing the fan boxes and patching the plaster ceiling in my old house. They gave me an updated estimate, since the fan boxes were now already installed and paid for.
Had to reschedule another month out for the electrician to return. He showed up and installed the fans, but he didn't replace the old wiring, just made it work. So, I will eventually have to pay someone else to update the wiring.
All in all, they had nice customer service, the electricians were kind and wore masks and shoe covers, and eventually put up my fans.

Arian C.

10/13/2022

24/7 did a great job installing our EV charger and at a very competitive rate. They were extremely quick to get us an appointment. They were recommended on Nextdoor and did a super job. There were some corrections that needed to be made but they made them quickly and were extremely responsive. I would highly recommend them for electrical work.

Jay P.

04/12/2022 12:00:00 SA

Great company to deal with. Had an appointment in a few days, solved the problem in an hour and everything is working.

I would recommend this company and use them again for any electrical problems.

Danielle V.

02/09/2021 12:00:00 SA

Amazing!!! We had an issue with a partial power outage and had other electricians come look for an issue and they couldn't figure it out. Victor was at my house not even 15 minutes and figured out the problem and got it fixed right away! He was super professional and followed all covid precautions. I also liked that he talked about what exactly he was doing and when he was fixing the issue he also explained what happened and what he was doing to fix it. We are so grateful.

He also showed up 15 minutes early! Which I was so thankful for! The last electrician showed up 6 hours late!

Taryn J.

10/06/2022 12:00:00 SA

Victor and Alex replaced several of my light fixtures and a bathroom fan replacement. They were professional, reliable, and did a great job. The fan caused some problems when they were trying to install it and they came back a few days later to make sure it was working. They were also very patient with all of my questions. I would hire them again in a heartbeat! They did great work. Also, they were able to get me in quickly and were really clear with communication and scheduling. The whole process felt efficient.

Cole G.

1/26/2022

Used them to install a Tesla EV charger. Could not be happier with the experience! Had five electricians out, they were the cheapest, could start the job fastest, and the quality was top notch. The electricians clearly took pride in their work and went above and beyond to do the job with the highest quality work.

Viraj S.

3/14/2022

The vendor was very diligent on giving a date for trouble shooting and followed through with the analysis and a potential fix to the problem

B N.

09/09/2022 12:00:00 SA

Customer service on point! From Juliana who answers the phone every time I call her to the electricians who is prompt, courteous and informative.

Brent K.

10/21/2021

Was just exiting 405 in Kirkland and a van from this organization was tailgating me badly. Super pissed off driver disregarding traffic laws. Definitely will not work with these guys. Remember you're driving a billboard, when you drive like a jerk people aren't going to use your business. I'm sure that reflects upon how you interact with customers and likely upon your electrical work. Way to not make the world a better place.

Chien-Hsing L.

01/09/2022 12:00:00 SA

Our basement was flooded during the night and I scheduled an appointment with them the same day. Victor was really helpful and explained the root cause through the whole time and working in the flooded environment. Really appreciated their professional and service. The process was quick and efficient while the charge was reasonable. I would definitely choose them again in the future.

Mijell L.

11/06/2021 12:00:00 SA

Note: this review is based on a no show for an appointment that the company confirmed. This is not based on service review. Not okay to waste someone's time after confirming they would show up for an estimate.

Timofei K.

09/01/2021 12:00:00 SA

They ask for a $45 dispatch fee before estimation visit. This is unfair business practice, because it bonds customer to their company.

Jeff B.

12/07/2021 12:00:00 SA

They installed a 50amp outdoor outlet for electric car charging. They communicated well and completed the job quickly. When getting a quote, ask for the inspection fee to be included in the quote to avoid surprises.

Daniel D.

9/13/2021

I hired 24/7 for a kitchen leak. The plumber was nice and helpful, determining my disposal was broken. We scheduled a time to come back after I could buy a replacement. The installation was great.

Now the problem comes after. Without any estimate - and violating the verbal pricing of ~$350 an hour, they charged me $660+tax for ~45 min of labor to install it. I checked around other large, local plumbers and this is nearly double what they all said it should cost.

I contacted their management and are unwilling to share any details of pricing, itemization, or why it was expensive. Stating pricing is set by our team - and there is always an estimate beforehand (which was categorically false).

It's a real shame considering previous electricians have been helpful from 24/7 - and the plumber himself was good. Totally unethical way to operate a service business.

Allan F.

10/05/2021 12:00:00 SA

This is my experience so hopefully you can learn from it. This review is for plumbing only. I would not hire them again to install a tankless water heater. They will provide a great quote and tell you they know what they are doing but it is just to capture your business. Friendly enough in the beginning and end but there were several code issues that I had to point out and the plumber became argumentative when they had to be called back to install a condensate drain line and leaking gas line which should have been part of the initial install. Again, this was my experience to install a tankless water heater and they may be great at other jobs. I had to hire another plumber to fix several issues as I did not want to deal with them anymore.

John H.

8/19/2020

This was a classic bate and switch. Miss how much will it be... Just an estimate is Fine.... She says: Its 49.00 paid up front and that will come off the service tkt. OK what's the charge... the technician will tell you when he arrives. I say Its a simple 5 minute job. She says she assumes it would then be the minimum charge plus parts.

I say ok send the plumber.

Plummer arrives. Yes sir it will take about 5 minutes to fix and that will be $350.00. Please and thank you...

If they were honest up front we would not have wasted either of our times. They bated me with the $49 charge and then tried to switch me to the $350. Just because they were there and I was assumed to be desperate.

Don't fall for these immoral cheaters. Tell me what your charge is don't manipulate me with fake news....

Zac A.

3/22/2021

Victor did an amazing job getting our electric vehicle home charger (Tesla) installed quickly and correctly. He had good recommendations for its location and made the process easy.

From beginning to end, this was an easy and delightful process. Janette helped us quickly get a quote and book the appointment without a lot of back and forth -- their pricing was very competative. They happily added on another wall/outlet wiring for a small fee. I would highly recommend this team and they will be our go-to electricians now.

Danielle R.

11/18/2021

After leaving my previous review Janette reached out to me directly so I decided to give them another shot. Janette has been wonderful to communicate with! She is very responsive, friendly, and professional. We had someone come shortly after contacting them again and this time we received a quote. We ended up booking with them to get our fireplace ready for a gas insert. The guy that came out was awesome! He did a wonderful job and got us set up in no time! We will definitely be reaching out again in the future for our electrical needs.

Steven K.

7/31/2021

I hired them to fix a toilet that wouldn't stop running, and because they were all old we decided to update the innards of all 3 toilets. But they (2 people showed up for some reason) tried to get me to pay before the work was done and tried to convince me the toilets all worked fine when they didn't (had to hold the handles down for 5+ seconds to get a full flush). They adjusted the chain length and when that didn't work the boss said there was nothing else they could do, other than sell me new toilets. Fortunately the junior plumber spoke up and explained that the new flappers were designed to close more quickly for high efficiency toilets, and also that they had different flappers in the truck that might work. He got them and put them on and everything worked fine again. So two stars because the junior guy was reasonable and got everything working.

John R.

9/21/2020

This was for hooking up a 240V 50A hot tub. Our electrician Slava was super friendly, worked hard and was flexible to make some needed changes from the original plan. Price was fair and came in exactly as estimated and Janette in the back-office was easy to work with for scheduling and made stuff happen on short notice - thank you!
Work turned out great, everything to code, clean and neat - always a good sign for an electrician. Slava tested everything, was Covid-compliant and gave us the leftover cable which will come in handy for projects. A+ in my book.

Kellie C.

12/12/2021 12:00:00 SA

I went on line searching for a company to help fix an electrical problem and
Yelp was very helpful giving me companies to choose from. Of the five that responded... 24/7 replied the quickest. 24/7 was also the first to set us up with an appt. After talking to the other companies... I took it with no hesitation.
The individuals that helped me were very easy to talk to and helpful. I want to give a shout out to Alex...the technician that we got! What a great hire. Very, very nice. He made me feel like that I wasn't just a customer...but like a friend. As in he really cared about helping us. I highly recommend!

David6461 ..

06/04/2020 12:00:00 SA

I am in the process of remodeling a rental property and an electrical inspection identified issues with wiring in a sub panel and called out the need to upgrade some of the breakers. I reached out for several quotes and selected 24/7 based on reviews and cost. The work I requested was remove sub panel, Replace main panel with something larger and update breakers as required by code for remodel activity being performed. I was told the power needed to be off for a day and they would be available within a week to perform the work.

The problems started when the work could not be completed in 1 day and they would need to come back several days later to finish. During
this time I had NO POWER. This forced me to purchase a generator ($700) so other remodel work could continue. The power ended up being off for 9 days in total. The first inspection failed due to not being properly grounded. The inspector also called out I would fail final inspection because the updated breakers were not installed. 24/7 did come back out to fix the grounding, but did not have time to update the breakers.

I later received a quote for $800 (materials/labor) to update the breakers. I explained to them if they had installed the breakers as I originally asked the cost of labor for another visit would not have been necessary. I said i would pay for the additional material cost but not for additional labor. After going back and forth with them several times the outcome was they would not return to do the work unless they charged for labor.

Between the generator, cost of another visit, and 7-9 hours of my time that were wasted, choosing 24x7 cost 50% more than the most expensive quote for this project.

Xiaoye L.

6/28/2021

Very bad coordination and communication within this company with their customer.

I requested a quote for installing 2 small chandeliers and 2 pendant lights in the roof of 12 feet or bellow in early May,2021.

Their coordinator quoted me a price of $550.00 for this job and sent me an installation date of Jun.15,2021. The installer's name is Victor.

After waiting for a month, when Victor showed up, he told me that the jobs he saw in my house were not what the his coordinator has estimated. He could not do the job at the prices quoted by his coordinator in the office. He told me that in order to install the 25 lbs chandeliers he needed 2 people. He could not do it by himself. He would not give me a new quotation on site but promised me that he would send the quotation to me in the afternoon of the same day. If I accept the new price, I should have to reschedule with his coordinator again which means I have to wait for another month. He also told me his coordinator did not know how to quote for a job and I will receive a phone call from this coordinator the same day.

What has happened later on is that I have never received the phone call from his coordinator and Victor has never sent me a new price even after I tried to call him and left a message.

It seemed to me that they did not want to work on the job but would not tell me straight forwardly.

After several days waiting for their replies with not getting anywhere, I have called another electrician and got the job done in 3 days waiting time.

It is worth noticing, this other electrician did not ask for 2 persons to install the chandelier as what Victor did. He installed chandeliers and pendant lights by himself within 4 hours time.

In this unhappy experience with 24/7, I can see that this company does not really care for their customers. They did not treat their customer with respect, their internal management system is chaotic and their electrician does not want to work.

It is a terrible company to work with!

I am currently living at an address is in Sammamish, WA. Not in San Diego

Li

Soes H.

9/14/2021

Our family has been using 24/7 Electric for all our home's electrical work for 8+ years. Igor and Victor are very experienced and talented electricians. They work efficiently and did an excellent job installing commercial grade motion sensor lights around the perimeter of our home. Over the years, we've also asked them to troubleshoot electrical issues and they've solved and fixed every single one. If you need talented electricians, you can trust Igor and Victor to fix things at a fair price.

Brooke B.

11/08/2018 12:00:00 SA

What do you do when the front of your house has no light? You've checked the fuse box, you've flipped all the breakers...but still no light?

You call 24/7. OR...you try calling 100 other electrical companies that don't have availability for two weeks (which is where I started).

Was delighted that 24/7 Electrical had some time to do a same-day inspection and fix. For a very reasonable price. Victor explained the difference in my breakers, had a replacement on hand and was done in under an hour.

If I need an electrical company again, I hands down will go with 24/7.

Alexander M.

08/05/2021 12:00:00 SA

Quote hunting is something that I despise as I always feel that I am being tricked, but at the same time when I feel that the other party is open and honest I will go to them next time without hesitation.

24/7 E&P (I only dealt with E!) both times I reached out to them was quick in sensing a specialist and both specialist were very open and honest about work and pricing.

In one instance a permit was involved and a lot of contractors/companies will say 200 or 250 dollars. Which is bizarre since permits are public knowledge. Indeed, the actual price of the permit is not more than 100 for the type of work I was looking for and 24/7 did not try to hide it (and by hiding - hide the actual cost of hiring them).

Also, word of mouth is a thing and our neighbor independently recommended them.

To which I concur.

Jerome H.

12/15/2021

Horrible service and incompetence. Advised to order wrong parts and didn't finish install of item. Electrician left my premises with items I purchased. Highly recommend that you do not use them. Not integrity.

Daniel Z.

6/18/2021

I worked with them for several electrical jobs and they have been great and understanding of my concerns. I appreciate that they are flexible with what I need and try to accomodate and give good service. Janette is always a pleasure to talk to

Jesse K.

11/22/2021

If I could give no stars I would. Nightmare. Do not use this company. Victor showed up and gave an estimate and told me how to prep the site. I prepped the site exactly as instructed. I was told to dig a 12 wide trench next to a stone wall so I did. I was told where I need to place the hot tub so I placed it exactly where we agreed. The day of the install a different team showed up and explained they couldn't do the job because I needed to cut into the cement slab. Meantime, they tell me the trench only needed to be 6 wide. The 12 wide trench caused the rock wall next to it to collapse. I companied that I wasn't told I had to cut the slab. Victor calls me and tells me he only told me 6 wide trench, and told me to cut the slab. I told him that's not what he told me and he explains I'm wrong, he's been doing his job for years, and warns me I won't get a discount on the job for my mistake. If a contractor tells you that a job requires you to cut your cement slab patio in a very specific location, you would remember that. Seriously. The nerve he has to tell me I forgot that detail. This company's mistake will cost me $1,000 (new trench, paying movers to move the hot tub so I can get access to the dig location and paying them to move it back), as well as the cost of fixing the wall which is going to be something crazy. The worst part is that the install of my hot tub won't happen until after the holidays. The worst customer experience of my life. Look at my other reviews. I only leave good ones. Even when something isn't right, I don't leave a bad review. But this is another level.

Minjia Z.

01/06/2022 12:00:00 SA

This is the second time I used the service from 27/7 electric. Adam and Mark are quite experienced electricians. They know what they are doing and are able to troubleshoot the problem fairly quickly. I'm quite happy with the service both times, so I decided to leave a review.

Eric W.

02/02/2022 12:00:00 SA

We had several outlets that weren't working. 24/7 was responsive in setting an appointment, arriving on time and quickly diagnosing the problem. They replaced one outlet with material we provided. Very satisfied!

Joshua N.

1/22/2020

In my opinion, my experience with 24/7 Electrical Company's services & policies are not satisfactory.

My 15 amp circuit breaker trips every so often, so I reached out to 24/7 Electrical Company. The electrician visited my home and after explaining the issue, the electrician recommends changing out the circuit breaker for a new in an attempt to fix it. I agreed and paid the $150 for minimum charge and $60 (I found Home Depot selling 15 amp for around $30) for the new circuit breaker totaling $232.21 after tax.

The technician stated that there are no diagnosis services and that the issue needs to be addressed by trial and error. More importantly, I'll need to pay for every subsequent service provided/replacement of components cost even if the service provided/component replaced does not fix the current issue. For example, $231.21 paid for a new breaker that didn't fix the power from tripping is a lost cause. $232.21 paid will not go towards the balance to get the breaker tripping fixed cost.

I reached out to another electrical company and paid for a diagnosis of $170 and a guarantee of subsequent payments made by me goes towards the cost of correcting the circuit from tripping if the payment was for a service or component that wasn't a resolution to correct my circuit breaker.

Rozzi P.

02/07/2022 12:00:00 SA

We called to get help moving a light switch- they were able to send someone out in an hour. The service was completed quickly and efficiently! They charged much less than competitors also! Would highly recommend :)

Evan M.

04/01/2021 12:00:00 SA

Victor was absolutely amazing. He not only did a great job installing a NEMA 15-50 outlet in our garage, he consolidated some of our electrical box slots with dual breakers, giving us more room to expand electrical needs without needing an entirely new box. The outlet and conduit lines look great. Victor was really efficient, and was in-and-out while doing a thorough job. Thank you!

Steven F.

10/25/2021

Called for electrical repair on a Friday afternoon and left a voicemail. Later that afternoon, went through the website and wrote a message requesting service. Called three times on Saturday because I had not received a response by phone or email, and was unable to get in contact with a representative. As of Monday, no response. 24/7 is not an accurate name.

Chuck D.

5/20/2021

I had a Tesla charger installed in my garage. The electrician, Victor, did a very professional job. Right wire gauge, breaker, an absolutely pro install. And arranging the quote and work was so smooth, thanks to Janice.

Jeremie R.

04/01/2021 12:00:00 SA

Scott came by to inspect a kitchen drainage clog. He was very respectful and diagnosed the situation; unfortunately, he didn't have the tools available to fix my problem. He was then able to recommend (without me having to ask) the services of another company and specifically what tools and services to ask for that ultimately lead to my drainage line being unclogged. Thanks!

Jack H.

3/13/2021

Victor was in time and finished the job real quick. Very professional and reasonable rates

Auzdon A.

01/06/2022 12:00:00 SA

24/7 provides the best value in the area for electrical work & has a quick turnaround time for servicing. I needed a new electrical panel for a rental property that resulted in the living room heating no longer working. They showed up within the agreed upon timeframe & ensured all of the new breakers were labeled even more precisely than before. I highly recommend this crew for any electrical work you may need!

Diane S.

03/04/2021 12:00:00 SA

Victor was very informative when providing his estimate, which helped me think through how to install an emergency portable generator (where we'd store it, what power we'd need). He installed a transfer switch and also installed a ceiling fan (we replaced the old one). Very professional; on time, good communication, friendly & knowledgeable. I'll definitely use 24/7 if I have future needs for an electrician.

Jordan V.

10/28/2020

The work took longer than expected due to unforseen problems with an antiquated electrical panel. However, Adam worked steadily and skillfully to resolve all issues, putting in the extra time required. He wore a mask at all times, and was both professional and yet had good people skills. Sometimes, contractors bring unwanted emotional energy into your home, but both Adam, and Janette, the scheduler, were always pleasant to deal with in navigating the typical bumps one encounters in a major remodel. And the price was very fair. Thank you 24/7!

Aria H.

7/31/2019

Messaged about a time to look at a problem. Alex replied quickly offering a time the next day which I replied to promptly. Didn't hear anything for 18 hours and had to prompt again to hear one way or another. Got a silly excuse for conversation being dropped and why offered day wasn't available.

Don't use a business that communicates that irresponsibly.

David F.

1/30/2021

Victor did a wonderful job! Showed up right on time. Quickly diagnosed and fixed our electrical issues, including fixing an outlet without replacing it, saving us a significant amount of money.

Kevin C.

1/15/2019

Their request a quote button on yelp, as is their 3 hour 100% response rate is total BS.

Monica almost immediately sent me a message asking me to schedule an appointment for an estimate, not even a quote/bid. They didn't even make it sound like it was job-specific in their reasoning. What is the point of the request a quote button if they are just going to make you schedule an appointment no matter what? I had even taken high-definition pictures of everything and given I know a fair amount about electrical work described everything in detail. It was a simple job request with no complications.

I smell bait/switching, scamming and up-selling sales tactics pretty heavy here. Best avoid.

It's 2019. Who the heck requires a physical appointment to give an estimate?

EDIT: They contacted me and you see their response below. The problem is their response is a LIE. There are many electricians on yelp here who have the request a quote DISABLED. Yelp even calls attention to it on those pages! So no, yelp is not forcing them to have that button. They are choosing to do it to lure in people expecting a fast response only to try and stick them with an in-person appointment days or weeks out just to get an estimate. In today's working world in 2019 there's no time for that. Everything is done online. Modernize or fade away.

Carl F.

12/14/2020

Victor came early. Was going to give me an estimate, but stayed and fixed the issue on the sport.
Very knowledgeable and was able to fix my problem in short order. I would recommend him to anyone needing safe, fast and educated service. I will definitely keep the number handy for 24/7 Electric.
Carl F
Issaquah

James R.

11/03/2021 12:00:00 SA

Very professional and knowledgeable electricians. We've used them for a few jobs and have always had great results and service. Definitely recommended.

Joseph B.

10/18/2021

I had a chandelier and outlet installed. They were very quick and professional team. Laid down tarps to cover the floor and clean up after themselves.

Paul B.

12/03/2019 12:00:00 SA

Great experience all around with 24/7 Electrical Company.

Scheduler was polite and responsive to setting the date.

Electrician came right on time and had all issues addressed promptly with additional information on what the issues were.
Highly recommended.

Deah C.

01/04/2019 12:00:00 SA

Victor showed up at the early end of the appointment window, listened carefully to my description of the problem, assessed the condition of the wiring and circuit breaker panel, and gave me immediate, comprehensive, and easily understandable information, recommendation, and informal guestimate on further needed work. That guestimate was considerably less than I had imagined, and a follow up quote for such work was even less expensive than the guestimate. I'm pretty happy about that.

A quick look at my panel told him that it was a big fire hazard and convinced me without any salesman type pressure that it should be replaced, both for safety and better functionality. Victor simply had me google the brand name of the panel maker, and I saw for myself what a risk it was to not replace it.

Then applying an immediate fix to the switch that caused me to reach out for help due to an overheated and melting wire, he determined that it was the new light fixture itself that was at fault. I had been told any fixes made would be a separate charge beyond the fee just for showing up, but Victor charged nothing extra and I was happy to pay the reasonable diagnostic fee for all his time and reassurance.

He also provided a very useful and encouraging recommendation for a secondary problem that would, if addressed, result in adding a new outlet in a way that can avoid tearing out a lot of drywall in my newly painted living room. I'm very relieved to hear this!

Finally, he advised me on the safe use of an under tile floor heating feature I just added to my remodeled bathroom but felt a little afraid to use due to the dicey electrical situation in my condo overall.

I can highly recommend 24/7 Electrical after such a positive experience with Victor and his expertise.

Charles H.

08/09/2018 12:00:00 SA

Whether I'm looking for an electrician for a client (I'm a realtor) or for myself, I have found 24/7 to be my best bet. They have always been responsive, communicative, informative, and they give me great advice which at times end up with less money for them but a great savings for my client. I just hired them to replace the old knob and tube wiring in my own crawlspace so I could have it re-insulated and they performed as I've come to expect. Great job. Thanks 24/7!!

Charles

Chelsea L.

10/21/2020

Janette is a sweetheart and they were very accommodating. I received a fair quote and the work was done professionally. Very happy with the service level from quote to completion.

P Y.

08/10/2021 12:00:00 SA

We called 24/7 to get a quote to install a shutoff valve for our main waterline, but when they came out they said that we should already have one at the meter and sure enough, we did. We shook hands and that was it. Problem solved!

Sam H.

03/11/2019 12:00:00 SA

Jinder worked diligently on a complex electrical issue leaving half the house without power. Troubleshooting normal disconnects proved there were none and the entire house should have had power. Jinder developed a solution, implemented it, tested it and then cleaned up and cleared out in about 5-6 hours. His persistence paid off in a big way!

I highly recommend 24/7 Electrical Company and will have them conduct future electrical work with no hesitation.

Thanks Jinder!

Sam N.

3/28/2021

Showed up right on time. Diagnosed problem in 5 minutes. Didn't have the right part on his truck so he went to get one. He was back 10 minutes later and had it fixed and tested in 5 minutes more. Will definitely hire them again.

Randi R.

12/21/2018

I had a simple wall heater/thermostat set up in my bedroom that had been broken for 2 years.

I was able to get an appointment 3 days from the date I first contacted 24/7. I got a reply to my inquiry the same day - even though I had written requesting service on a Sunday afternoon. I was told that the problem I described would require investigation, at a rate of $150 per hour with a 1 hour minimum. This is a reasonable fee for electricians.

The tech arrived 20 minutes early from the scheduled timeframe. He was polite and courteous. He was able to determine within a few minutes that the problem was that a former tenant had installed a thermostat that was not made for the type of wiring that was running the heater. He replaced the thermostat with one that was designed for my wiring, and it worked perfectly immediately.

The total fee was $165, and the total time was less than 1/2 hour.

I would highly recommend 24/7 for your future electrican needs.

Chinmay U.

8/24/2020

Adam did an awesome. He showed up with mask and gloves. He was very professional and methodical. He found the root cause, fixed the underlying issue and also improved few more things which was not eben part of his job. I would definitely recommend 24/7 electric for anyone looking for electricians

Marisa L.

04/11/2018 12:00:00 SA

We had a fairly easy job of replacing 2 hard-wired smoke detectors and 24/7 Electrical did a great job. They were on time and completed the job within an hour. The charge for labor was $130/hr plus tax (1 hour minimum), which was reasonable compared to a couple of other Electrical contractors I called. We purchased our own smoke/carbon monoxide combo detectors. There is no trip fee, except if they need to go back out and purchase additional supplies necessary to complete the job. They also have a 5 year warranty on their work.

It was very easy to make an appointment. Be sure to leave a message, if they can't get to the phone.....they will call you back. They also send you an email a couple of days before your appointment, as a reminder. I will definitely call 24/7 again for any electrical jobs.

Jamie F.

08/06/2021 12:00:00 SA

Unlike other companies, 24/7 not only scheduled me for a quick free estimate but showed up on time the next morning. Arthur was very friendly and quickly provided a quote which I accepted on the spot. Pricing was very fair and not outrageous like many plumbers are charging right now in Seattle. Nathan was able to get all the work done (two sink installs and a garbage disposal install) in a short time. He was very friendly and explained what he was doing. I will definetly use 24/7 again. Thanks Arthur and Nathan!

Lisa C.

07/07/2021 12:00:00 SA

We have worked with 24/7 Electric & Plumbing on both electrical and plumbing projects. As a property management company, we are delighted with the quick scheduling, professional interaction with the tenants and fast invoicing. We highly recommend 24/7 Electric & Plumbing. Thank you!

Kasey K.

04/02/2020 12:00:00 SA

We found evidence of an electrical fire in a wall (long story). 24/7 was out within hours, discovered what a problem that previous electrician had missed and fixed it within minutes! Super happy with their service and they likely our home and hundreds of dollars.

Krista D.

4/29/2021

We are renovating our bathroom on ourselves and when re-connecting new fixtures some wiring came loose. We were not able to figure out how to wire everything back to the original way. 24/7 responded quickly to our request for service. Adam was friendly and knowledgeable. He was able to get the fixtures back on and even made an improvement to the junction box. I would recommend this company.

Barbara E.

6/23/2021

They installed a 110 outlet and a new dishwasher. The response time was excellent and the work was done efficiently. My only complaint is the cost of both services but I don't know what is standard for electrical and plumbing.

Marie H.

6/14/2021

Adam stopped by today for some follow-up work that was needed. Tasks were completed quickly and efficiently. Thanks!

Brock R.

4/15/2020

These guys were great to deal with and even in Corona days.
Needed help installing bathroom fan/ light. They were able to accommodate next day and it took them a flash to get done. Will def use them next time i am in need of an electrician. Highly recommend!

Dave P.

07/08/2018 12:00:00 SA

They were great! Breaker kept tripping and Emir figured it out with no problem. Somehow my hot and neutral were mixing....!
They were responsive and helpful and upfront. Emir explained it so I understood what happened and I really appreciated his great attitude.
I would recommend them - Dave in Bothell

Igor V.

2/24/2021

24/7 Electric is fantastic. We were able to schedule them rather quickly and the electrician that came in was great. The price was very competitive and they were easy to communicate with, good quality work, he checked all the boxes and found the problem within 20 minutes.

Leah E.

3/21/2020

I have used this company a few times over the last several months for lighting, outlets, heating etc. I've found them extremely helpful in communicating and scheduling. They've always been clear on estimates upfront. Their electricians are friendly and professional. They have a great crew and I appreciate their help!

Emmi G.

5/19/2021

We had a non-working bathroom outlet. We emailed 24/7 electric and they responded promptly and got us a scheduled time. Adam showed up and worked his magic and explained the problem to us. He had everything fixed in under an hour. Adam was very knowledgeable and thorough. He not only fixed the broken outlet but also replaced the other older outlet on the circuit. We have a working outlet thanks to him! The price was fair and we appreciated the great customer service! We will definitely use 24/7 Electric and ask for Adam again!

Yamin L.

2/13/2020

The electrician comes on time. He is super nice, efficient and knowledgeable! I will recommend this to everyone who needs a electrician.

Shane J.

05/01/2021 12:00:00 SA

The electrician came on time and did a good job as far as I can tell, was polite and wore a mask (for COVID-19). He even swept up after himself. Overall had a good experience with them.

Katie O.

9/25/2019

Bummer of an experience. Made an appt and then was asked move it by 30min. I was unable to adjust my schedule but the tech showed up 30 min earlier anyway. I had an appt to install 4-10 light fixtures and the tech told me he only had on his list to check out one outlet which was not the case. He said he'd give me a quote and then I never heard back even after follow up calls and messages. Wish I would have selected a different company.

Greg G.

2/21/2020

I was luck enough to find one of 24/7's electricians at my neighbors house. He gave me his card and I was able to get an appointment the following week for a much needed repair. He was able to quickly asses and fix the garage lights I was having trouble with. They are now operating correctly!! My neighbors twill be so happy that we are fully lit in our shared driveway!!

Matt E.

01/01/2021 12:00:00 SA

On time! Safety protocols in place. Have not used their plumbing services but their electrical side has been top-notch a few times over a year long period. All business administration can be handled online without ever having to make a phone call!

Sa H.

7/17/2019

I will preface this review by saying that I am expecting a scathing retort from them as they have done with every negative review.

In a nutshell, hired them to trouble shoot potential outlet problem, paid $165.14 for this. Then hired them to:
Run 30 amp dedicated circuit for dryer removing old dryer plug adding with remodel box behind dryer new plug about 20 foot run wall opening required including materials
They charged me $900 for this job. The tech verbally told me it would be 3-4 hours of work. In reality it took less then two, my bad for not making sure that was on the quote, as they didn't prorate for the shorter time. The office told me the tech quotes for the job and if the job goes over they wouldn't charge me more.

When my washer/dryer was delivered yesterday, lo and behold the tech installed a range outlet. Called him, he said he would be out at 8:00am to take care of it, he showed up but didn't have the part and has to go to the warehouse....didn't he do the work and know what he needed to do the job correctly? I was also told by the office personal that they would be replacing the incorrect outlet for free...it's not free, I paid $900 for a job to be done correctly!!!

Please think twice people and if you go with them get EVERYTHING the tech tells you in writing as they are the ones that set your pricing.
The rude office person will probably just rip me apart, but it shows their lack of customer service skills and understanding with people who spend their hard earned money.

Megan M.

04/08/2021 12:00:00 SA

Victor came out to install a specific timer switch for our whole house fan. He was right on time, wearing a mask, and respectful of COVID precautions. He explained what he was doing the whole time and showed me how everything worked. The switch itself was connected within a matter of minutes, but he stayed to be sure the timer was functioning properly and the fan turned off at the appropriate intervals. He was very friendly and I enjoyed talking to him during the appointment. Will definitely be calling him for future projects. I'm a new homeowner and it's a relief to find a company I feel I can trust.

N S.

01/06/2020 12:00:00 SA

We had one large chandelier and a second light fixture mounted. Adam was prompt to arrive, was very professional and took the time to show the varies length if the chandelier before we finalized on a height. He was also nice enough to teach us a basic dimmer replacement step by step. The quoted price for the job was very competitive as well. Will definitely use 24/7 electric co again.

Mary-Pat B.

3/23/2021

Great experience overall with 24/7 Electric & Plumbing today. I needed a new outlet in my attic, so I called 5 different companies - all with wildly different pricing and availability. 24/7 was the only one who said they could see me this week (it's Tuesday - and they could get me in on Friday) and gave me an exact quote over the phone. They called me an hour later with a last minute cancellation and came out today. Slava was prompt, courteous, and efficient! In and out in less than 45 minutes and he cleaned up everything - no mess for me at all. And, he took time to let me know what needed to be ordered for two future electrical jobs - no cost for an estimate. The rate was definitely on the mid to lower end of the quotes too. I would highly recommend them and will use them again!

Caryn M.

11/21/2020

Adam the electrician showed up RIGHT on time and had all of the proper materials. He replaced two rocker switches and diagnosed an issue I was having with the switch-start to my gas fireplace. Never even had to shut off my power, which saved a LOT of hassle. He got done so quickly that I had him look at a couple other issues - additional outdoor electrical outlets on two levels of my townhome; he knocked those out in no time so, BONUS - upgrades that I didn't even expect to get done that day. I felt the price was fair for the efficiency and expertise. I also wanted an estimate on a job to install a flush-mount electrical outlet in my front-entry floor. I appreciated that Adam was honest about how much work (and after-job floor/drywall repair) would likely be needed and was the cosmetic benefit of being able to plug in a Christmas tree in my front entry worth it? (Nah...) But he did offer creative ideas for how to still accomplish what I was going for - I'll likely call 24/7 back to follow up on one of those suggestions. Really pleased with this company and their professional staff.

Arnie W.

3/16/2021

24/7 Lead Plumber Scott Whitaker showed up early with a good assistant, they had masks on and did all as Covid protocol is suggested. They are very knowledgeable, professional, and I enjoyed talking with them. I much appreciate their excellent work.

Cat K.

1/14/2020

I called for a problem with my GFI switch and a repair tinstallstion of a new outlet. I found the company quickly responded to my call with an electrician at my house in a matter of hours.

Susannah P.

01/05/2020 12:00:00 SA

The office was super friendly and able to book us within a few days since we had to shut off power to half our downstairs right before the holidays due to two crossed circuits that was causing some strange and scary light flickering and overloading. Viktor quickly diagnosed and resolved the problem. He was smart, knowledgeable, and personable. Highly recommended.

Hannah L.

10/12/2017 12:00:00 SA

Victor came to install recessed lighting. This company was the lowest priced bid we received and they did a great job.

S J.

03/01/2020 12:00:00 SA

We hired 24/7 to run wiring to our utility room for a new heat pump water heater and also providing an outlet under our bathroom sink or recirculating pump. The work was done on January 27, but I waited to write my review until after the water heater and the circulating pump were installed. Everything is working as expected, and we are happy with the outcome.
It was quick and easy to get an estimate and an appointment for the work to be done. They sent reminders and confirmation email and text ahead of time to make sure we were on the same schedule. The electrician came on time, was courteous and professional, and cleaned up after himself.
I would hire them again and I recommend them for fast, professional service.

Nipun D.

9/17/2020

Not happy with them at all. They had come over to install an outdoor electric outlet and quoted me a price. After the work was done they asked for a separate fee for permit, which they said was not included in the original estimate even though I asked them explicitly during the initial visit. They were also supposed to schedule an inspection and I have yet to hear from them even though I have emailed them twice. Very disappointed in the service. As for the work, the person installing, it took them two tries to install the outlet and the person installing cut the wire too much so had to add extra wiring using a connector.

Hubert P.

5/16/2019

Unfortunately, I did not have a good experience with this company. The best thing about this company is their availability -- we were able to get someone in to take a look at the problem (2 outlets that went out) within a day.

They came out and charged me $171 for an hour of diagnostics. The guy was rushed and seemed eager to get to his next 'service call.' He could not figure out a solution to the problem and quoted me over the phone $200-250 for a fix. This would involve tearing into drywall, running wires, and then patching.

A day later, I got a quote from the company for $500 (I asked to speak with the manager and he said it was $250 per outlet, but this felt more like justification). I felt very uncomfortable with the experience and the clear change in price. ??Bait and switch??

A few days later I called another licensed electrician. They came to my house and fixed the problem within their first hour, costing me a total of $120. No holes in the drywall, no major restoration work.

I can't say I recommend this company, and perhaps it was simply Emir (the technician who came to my house that day) who was the problem, but I would recommend going elsewhere.

Jacob A.

04/10/2019 12:00:00 SA

Not a good experience during the estimate. Setting aside a slightly cocky person, here is the outcome so you can judge for yourself.
1. They don't do speakers cables - Low voltage he called it. What is the difference after all it is just a wire?
2. They don't fix the drywall after installation and paint.
3. Price is unreasonable high? Adding one outlet 5' from the nearest one and for a price of $650 (electrician only). To that I'll have to add fixing the drywall, the paint and probably will end up around $1200. It has to be a full service and I'm OK to pay for is if I'll be dealing with one person and not three.
This is how you do business folks and this is how they do it in other places where they care about us.

Adi S.

04/10/2017 12:00:00 SA

Mike with 24/7 was able to diagnose and fix a problem that two other electricians (from other electrical companies) had been unable to. He's great at his job!
24/7 was also less expensive than the other electricians who charged me a lot more even though they weren't able to fix anything. Scheduling was easy too.

Joydeep T.

12/02/2020 12:00:00 SA

Prompt and pandemic-safe service during a kitchen plumbing emergency, pricey but probably standard emergency service charge.

Terry E.

06/05/2017 12:00:00 SA

I have had the same service person each time over the 3 different issues over about 5 years. These folks are honest dependable and really thorough.
This time they had a slight delay, called ahead like hours, we adjusted. Also quality service.

Corey C.

10/29/2021

I wanted to find a company that could perform both electrical and plumbing with posable long-term projects I needed, and emergency service is a plus if they provided that. The electrical work I needed I believed was simple and I had a bid before by another company and it was out of the ballpark by a mile and a half. I'm a rock, but not made of rock. It's hard to find some one who will not take advantage of your lack of knowledge. I met Victor for the work needed and he gave me the rundown on 24/7 and introduced his assessment and I got a bid that was right on in fact right in the center. Victor listened to my electrical wish list and he made it happen within an unbelievable short time frame. After the job I could not believe he gave me a thorough rundown of the finished work. When I saw his finished work, I was more that pleased as care was given and the materials used. because of its location and the possible of wear and tear better than standard materials were used I feel in those areas. Who does this? I recommend electrical work with 24/7. Soon I will be asking for plumbing work and will review my experience to fellow consumers.

Oliver G.

01/08/2019 12:00:00 SA

Had a poor experience with 24/7 when I hired them to install three smart light switches. They showed up as promised, but could only complete part of the install. After they left, I realized even what they'd done didn't work properly.
When I called back to address the situation, they initially suggested I'd have to pay again (they charge per switch). Then they canceled my second appointment--but showed up anyway. On the second appointment they decided they couldn't address the situation, and put the original switches back.
Net, I ended up paying for three light switch replacements, and I'm right back where I started. Given that they were not familiar with the work, they should have simply declined the job from the get-go.

Jacob R.

8/25/2017

We were very happy with the service we received from 24/7 Electric. They arrived early and waited outside until their appointed hour and then began work promptly.

Victor was friendly, courteous and knowledgeable. It took him all of 15 minutes to diagnose and repair the problem.

I pointed out some future work that we wanted done, and as promised, he emailed us an estimate later that day.

I recommend 24/7 Electric and we will work with them again.

Jacob Russell
Renton, Washington

Lady A.

3/22/2019

They charge $160 for just visit. Stayed 1 hour and charged me 2 hours = $300. ( Estimate said $224 ) Changing one out let is $65 Also there is card payment charge around 3.6%. I saw him just changed caps for wires , ended up I paid total over $600
The guy came 30 mins LATE however he said he came right on time. I wish I can say 0 stars

Leslie D.

2/25/2019

Fast at estimating, fast at appointment setting, very reasonable pricing,
Electrician Igor showed up on time, efficient work, job done and I am super happy!
Will DEFINITELY use them again.

Rob M.

01/05/2021 12:00:00 SA

I hired 24/7 Electric to come and hook up my new hot tub. Victor came to handle the job. He was professional, very polite, immediately understood what I needed him to do, and worked quickly. I'd definitely hire him again for future electrical work. As a relatively new homeowner I'd been trying to find a good, reliable electrician and after a couple of poor experiences in the past, I'm really glad to have found 24/7 and Victor - highly recommend.

Daniel S.

12/14/2020

We had some outlets missing GFCI protection and another missing a face plate. We had no issues with the service and price was fair :)

Paul L.

02/01/2019 12:00:00 SA

Victor came over to fix our patio light and he was on top of it! Took a quick look around but he couldn't figure out what the issue was. I finally had to admit that I had recently installed a dimmer and then he knew exactly what to do. Had the issue resolved in minutes. He was on time, very friendly (even with my dog that kept getting in his way) and very knowledgeable about his craft. Thanks again 24/7!!

Jarkko K.

9/14/2019

Had a doorbell not working issue and needed professional electrician to help. This company communicated very well, and Victor did fantastic work and was very professional but also friendly and also took time to explain what was wrong. Everything works now - thanks!!!

Joel B.

12/05/2019 12:00:00 SA

Professional and friendly service. Technician (Victor) arrived at the scheduled time and tracked down a fault in an electrical circuit which had caused power loss to half of the downstairs.

Very happy with the service and would use them again.

Kevin C.

4/18/2019

Had several plugs (inside and out) that weren't working. Their electrician came out, diagnosed quickly and fixed them all in under 2 hrs. Very happy with their work and professionalism. I recommend them

Kristen G.

8/22/2019

I contacted 5 different electrical companies and 24/7 was the only company to call back. They were fantastic. Came out to do a complementary quote on wiring for a ceiling fan. They were true to the quote and did a great job. Also was very clean and didn't leave a mess.

Brian G.

4/30/2019

I had 24/7 come out and install a new 40amp circuit for a new double oven. The responsiveness from my initial request was excellent, everything was automated, professional and moved swiftly. The price was also on point and when I gave them the go ahead, they were able to schedule the work to a schedule that met my needs. The work the electrician did was perfect. Great job by the team and I'd have no hesitation in suing them or recommending them again.

Lesley S.

10/09/2018 12:00:00 SA

I don't think a company gets worse than this one! Person was extremely late, didn't do anything except take off my panels and then only spent 10 minutes on my house just to charge me the full amount. Then the manager was on the phone and yelled at her employee, got on the phone with me and because I wanted to disputed the amount she yelled and me and told me I was too difficult to work with. Unbelievable. No customer service. No respect. Terrible business.

Emory L.

10/31/2018

The guy was almost 45 minuets outside the hour long appointment window they gave me. When he arrived he starred out by complaining that he didn't want to be there and that his company had made him come so that's why he was late. He was so in a hurry I could hardly understand what he was saying, and I don't think he actually understood what I was asking for. He also broke two of the face plates on my outlets and said he would replace them but didn't. Not very happy.

Russ M.

12/05/2018 12:00:00 SA

This was for a full breaker panel replacement. In the middle of the holiday season, when other companies said they were booked out 2-4 weeks, 24/7 was able to get to my place in less than 48 hours, provide a very fair and reasonable estimate, and came back the very next day to get the work done. We thought we just had a bad breaker and no heat, turned out we had an outdated potential fire hazard. Great service, good explanations of the pros and cons and risks and alternatives, on-time arrival for both the estimate and the actual repair. Highly recommend 24/7 and will use them as my go-to electricians from now on.

Joey D.

10/26/2016

These guys are my electricians now. They are the one's I'll call. Victor showed up on time, and ready to fix the issue with my lights. He was courteous, and did a great job of finding a solution, and knocking it out quickly. He explained himself perfectly and I'm glad he was able to come out.

Nice work 24/7!

Robert S.

7/17/2019

Viktor was able to troubleshoot the problem in less an hour. He was very courteous, polite and knowledgeable. Will definitely use 24/7 again.

Farhood F.

11/16/2018

Very professional , very fast with good technique . I was in need an extra outlet by the sump pump for the alarm , was done quickly. Amir was very nice and helpful. Will definitely use them again.

David B.

12/28/2018

I had a lot of work done by 24/7 this Fall on my Renton house, and my final assessment is that some of their people appear to be very competent (for instance, supervisor Victor and office staff Monica), however some of their staff appear to be either very novice or possibly distracted, resulting in work that needed to be re-done. Also, there was a bit of a language barrier at times with one of the guys (J.) who came to the house solo and who spoke English so rapidly and with such a heavy accent that I probably only understood 75% of what he was saying. And I don't say that as an ugly American, I say that as someone who needs to have a discussion about an electrical system and needs to understand 100% of what that person is telling me. So that was an issue at times.

Lastly, as I mentioned above, I did need to have staff come back to the house on two occasions to fix things that weren't done completely the first time, those being (1) Bank of canned lights in the kitchen wasn't working and (2) Exterior outlet not properly fastened. To give credit where credit is due, they did come back and fix those two things quickly at no charge, so that is a sign that I think the company as a whole does care about doing things right.

The bottom line is that my experience with 24/7 was mixed. Some good, some not so good. Overall, I give them a mild positive endorsement.

Chris L.

8/24/2020

Selling my house and had them come out to look at the buyer's inspection report issues, arrived on time and adjusted the hot water temp and fixed the low water pressure only charged me the $49 trip fee. Would recommend highly.

Bin Z.

11/13/2018

My bathroom outlet stopped working around a week ago and I did some self troubleshooting which did not end up resolving the issue. I called up and 24/7 responded to my quote request quickly and was able to schedule an appointment in a couple of days. The technician is professional and polite, came on time, have shoe wraps with him(thank you) and resolved the issue quickly. He was patient enough to answer all my questions and instructed me on what exactly he did. Once completed quickly he also helped me rearrange the gfci outlet in my 3 bath rooms correctly. Great experience, will work with them again.

Ricky D.

10/22/2018

24/7 bailed us out of a terrible experience with another electrical contractor. From the office staff to the field workers, this company was professional, prompt, courteous, sympathetic and fair.

Daniel B.

8/17/2020

Technician came about 30 minutes into the hour window given during appointment setup. He was able to quickly change the breaker that was giving spurious trips, and checked the panel for other potential problems. He discovered whole row of grounds not properly secured! I also had him inspect an outlet on that circuit that was particularly problematic, and he was able to re-secure the contacts and tape it up to prevent potential shorts or grounds. No more issues in the 2 weeks since the visit!

Toby R.

05/03/2019 12:00:00 SA

I engaged 24/7 electric on an outdoor troubleshooting project. They were very prompt and professional in their online response to my request for wrote, and their team arrived exactly when committed and solved the issue in an hour. Will use them again.

Jacob W.

11/28/2018

24/7 has always provided us with a timely and excellent service! We highly recommend them to anyone in need of an electrician.

Gabe S.

10/30/2018

They did a decent job, but the prices are highway robbery.

This was my second experience with 24/7. First experience: I asked for a diagnosis of some outlets I have which weren't working. I was charged both an hourly rate and a per item (not including parts) rate to replace two GFCI outlets. They did a fine job. But I don't think that double charging is fair, either you're working hourly or doing a specific item. Not both.

Second job, I was quoted for a job which would take about two hours at $150 an hour. Technician arrived during the window and completed the job in about 45 minutes. I was still charged $330 because they scheduled me for 2 hours of work. I didn't dare ask for those hours to be applied to anything else I needed done, as I'm sure I also would have been double charged per item for those.

Overall, they did an okay job, but I wouldn't hire them again.

I was solicited for this review in an email they sent after the visit. I made clear I was unhappy with being overcharged and I was offered nothing.

Also note: they charge 3.75% for processing a credit card and inexplicably type it in manually. This doesn't strike me as very professional. Who has checks these days?

Ben B.

03/01/2016 12:00:00 SA

Vlad hooked it up! We'd been struggling with electrical issues in our home for the last few months. This is the second company who came out, the first one wanted to charge a ton and didn't fix the problem. Different scene w/ Vlad, he was in / out and fixed it right up for $109.

That's legit, Thanks Vlad

Genevieve B.

3/25/2016

Seriously fast, honest, and knowledgable electrician! Igor came out to our home within the 1 hour time window we requested. We had to move our appt date and time around and they were super friendly and accommodating about my changes. Fixed two separate problems in one visit. Will definitely recommend and use again should we have any other electrical needs!

Thanks guys, we're so happy to have power again!

Megan K.

12/07/2015 12:00:00 SA

Made a call for help midday Sunday. Like other reviewers said, I got voicemail. They called back Monday during business hours. This company doesn't appear to be 24/7 as advertised. I went elsewhere for my electrical needs, that shop was here in :30 minutes on a Sunday.

Sandra M.

7/21/2020

24/7 Electric is great to work with both office staff Janette and Victor the technician who replaced the main circuit breaker. She was extremely patient as we hurdled our way through my Sear Home Warranty service (a nightmare that lasted may hours). Victor was fast and efficient and was able to come an hour and a half earlier than scheduled. He called to ask if that would be acceptable and I was delighted. Many thanks to both of them.

Matthew J.

8/24/2018

Great clean and fast work installing a NEMA 14-50 outlet.

Will be using 27/7 again soon!

Anonymous R.

09/04/2018 12:00:00 SA

Great company with integrity. Igor came out and addressed all my concerns. I needed something else done that wasn't talked about and he even went to home Depot to get the parts needed (of course I had to pay extra for this), but he took care of everything.

Competitive pricing and knowledgeable. Highly recommended.

Sergei A.

6/30/2020

Adam did a really good job yesterday at our house while hooking up 230v AC. Not only the job was done clean and flawless, he also installed a gfci protected outlet outside on the side of the house to hide some wiring and added additional bracket for the ac drain pipe! I have never had an electrician going so much out of the way to make things right. Thank you, Adam!

A M.

6/27/2018

My husband and I we're trying to find a company that could install recessed lighting in our condo where there were no ceiling lights. I called and messaged numerous companies around the Seattle/Bellevue area to have this job done and everyone was booked at least 4 to 6 weeks out. I finally came across 24/7 and they we're able to get the job started same week. It was a larger job so it took more than 1 day to complete but just the fact that they were able to get started immediately was so refreshing. The lights look amazing and we had other work done so it was fantastic. Thanks!!!

Van Lingle M.

4/16/2018

The world is a better place when I don't attempt electrical repairs.
I hired 24/7 to swap out a funky dimmer switch; not a major job, I understand. Was impressed with the upfront communication with Alex (both email and phone), and Igor arrived on time and handled the job with utmost professionalism. Price was as quoted and fair. Left me scratching my head as to why I kept putting this job off. In a nutshell, I'd hire these guys again in a heartbeat.

Sofia L.

4/27/2020

Found this company as a result of Yelp reviews. I emailed the company to schedule an appt. and had a reply within an hour as far as an available appt times. I called back, made my appt for the next day and Slava came out. He quickly diagnosed and fixed the lighting issue and was on his way. He arrived right on time, took care of the problem quickly and was gone. Very professional all the way around -- both Slava and the office. Excellent service. I will definitely be calling this company again. Thank you!

Rishank M.

12/13/2018

Don't know how to feel paying 200 for a flick of a switch. Since the device time lasted less than a minute , cannot comment on the same page as other reviews

Thomas C.

12/30/2019

Adam came out to inspect our circuit panels. He did so and then he fixed a couple lingering problems with a few of our outlets. Overall, a solid experience and appreciate the work he did.

Bhuwan V.

1/25/2020

Got lights and fan installed at my house. They did an amazing work. Will rehire them again for future projects

D L.

3/20/2020

Quick response and quote from the Company for two smart thermostats to be installed. Reasonable price. Adam the electrician showed up on time, was very personable, kind to our animals, and professionally installed them in short order. Very happy with his services! Would use again!

Natasha J.

1/23/2015

I have called several times to get an estimate and have always been sent to voicemail. While it seems great that they're open 24 hours in order to better serve customers it doesn't really seem like they're actually open 24 hours, and probably shouldn't advertise that way. This and the fact that their website is nonfunctional is definitely a turn off.

There are many people like me who have called and left messages at so many places and never gotten a call back that it seems pointless to talk to a machine. It's not even the middle of the night and they can't pick up. If it's understaffed and chooses to route their calls this way instead of placing me on hold, I'll find a company that'll answer the phone instead.

Jithesh N.

2/18/2019

Came to fix a power outage at a section of the home, left home without testing switch for outdoor lights, which was not working & was part of the section which was supposed to be fixed. Called them back and technician couldn't isolate the root cause. Not only was charged for the visit, but left the face plate of the outlet which he opened, loose with screws falling off. I wouldn't recommend the firm for hire.

Andriy K.

2/20/2020

My brand new dryer wasn't heating up and I suspect a failed circuit breaker. I called 24/7 Electrical Company and got technician scheduled to come next day. Amazing! Next day technician (Sergey) was able to come 1 hour early (which is even better), checked the circuit breaker and it wasn't the issue. He immediately identified that the issue is actually with wall outlet for the dryer and replaced it outlet with a new one. All testing and work was done in less than an hour and my new dryer works great now. Stellar work, big thanks to Sergey and 24/7 Electrical Company! Will definitely use them in the future again!

Rod C.

09/12/2017 12:00:00 SA

I have hired them 3 times for different projects. They are reliable and do good work. I would highly recommend them.

Ketaki ..

02/06/2020 12:00:00 SA

The electrical work done by them was very good. We received the best service, response time and price from their electrician, very happy to recommmend them & work with them again!

Rick R.

10/01/2018 12:00:00 SA

Igor was my technician and he successfully diagnosed the problem. He was troubleshooting my hall chandilier, and found that the dimmer switches were bad. I have 2 dimmer switches in the hall that were ivory colored, but Igor only had one in his truck and the only color he had was white for both switches. I had him replace the switches because I am not comfortable handeling electricity, but I would request a 24/7 technician to come back out with 2 dimmer switches that are ivory colored and replace them at no charge to me. I am also requesting 24/7 to contact me to set up a time to fix the error. Each switch is a double switch lighting different things, and now I have one ivory and one white on both switch plates, and it looks horrible.
Igor was professional and did identify and fix my light, I liked him and he did what he could, his truck just didn't have the proper parts

Tal B.

3/21/2017

I called to set up an appointment for hard wiring an electrical fireplace. App were available very quickly and the rep was super helpful and friendly. When Igor arrived I asked to evaluate if the fireplace should have a dedicated electrical set up and based on the info I decided to go ahead with this. The job would take 4 hrs instead of the original estimated 1/2 hr. No problem. I received a reasonable quote, and a new electrician arrived. Mike was fast, efficient and I hardly knew he was there. He explained everything when I asked questions and took less time to complete the job than initially estimated. He left everything spotless, including the crawl space.

Highly recommended for professionalism, cost and ease of scheduling.

Peter N.

10/24/2019

Victor was courteous, professional and was very efficient (he was able to identify the issue, replace the necessary parts, and properly test everything - all done within an hour). I'm not only happy with the service provided, but also glad that I won't need to shop around the next time I need electrical work done.

Barbara D.

3/25/2019

I just had 24/7 out today for a couple of electrical repairs. Every single thing about the process was professional, informative and easy. Scheduling was easy, reminders about the appointment were clear and timely, and the electrician was even early for our appointment. He did an excellent job figuring out the problem, fixing it and troubleshooting it to make sure everything was fixed. He was professional, friendly and knowledgable. I was dreading a huge bill but because he was so knowledgable and was prepared with the right parts, it was resolved super fast! Absolutely zero complaints. Great job and thank you!

Abhi S.

7/18/2014

I found this company off their advertisement on craigslist and then naturally I checked out their yelp reviews. I was impressed that they had such high ratings and figured it was worth a shot.

I needed to get a meter relocated in our house for future remodeling project. 24/7 lived up to their name as they were very responsive to my inquiry about getting a quote and responded quickly via e-mail. On the scheduled date for the bid the electrician came out on time and reviewed the job and gave a written quote.

I had already gotten a quote from another company and 24/7 was much more competitive on their pricing.

I called the electrician to understand what exactly the work would entail (my wife handled the initial interaction for the quote) and he explained everything in detail over the phone. When I was ready to move forward they were able to accommodate me the next day!

The work itself was done correctly and they electricians that came out cleaned up after themselves and put everything back the way it was.

There was one small communication issue with the city inspector and the electrician in providing me an explanation for some additional work that needed to be completed. So I was going to have pay a small additional amount after I had paid for the work and the inspection was completed. However 24/7 stepped up and recognized they made a mistake in communicating effectively to me and covered that small expense. That shows they really care about their customer service and ensuring that the customer is satisfied.

I gave them 5 stars because they were very responsive (by e-mail and phone), on time, competitive on pricing, clean and thorough in their work and ultimately showed they care about customer satisfaction.

I highly recommend them!

Andrew T.

02/03/2017 12:00:00 SA

24/7 Electrical did a great job changing out a chandelier and half a dozen can lights in our home's entryway. They were very fast and courteous, I will certainly use them again for any future electrical needs.

Denise C.

2/14/2017

Thank you Mike Mumphrey for getting the heat back on!!! I appreciate you were on time, professional, courteous and most of all skilled in your craft getting the job done quickly and explaining all to me. Again, THANK YOU!!

Rita S.

12/16/2016

Professional and thorough. They provided a reasonable estimate quickly. They came out to do one job, but I had to request a last-minute change to work, and they were able to accommodate. The job was done quickly and safely. Thanks!

Vee D.

03/11/2017 12:00:00 SA

Tech was on time, efficient and friendly. Will call 24/7 again when I need an electrician!

Ning X.

10/24/2019

24/7 promptly responded my message on the same day. Victor from the company arrived on time and thoroughly checked the house for issues. He quickly and correctly identified the root cause of the problem, which was caused by defective landscape lighting. Electricity was restored to the great relief of my family. I highly recommend 24/7 for their excellent service and professionalism.

Daniele B.

03/07/2019 12:00:00 SA

Victor is an amazing electrician!!! He knows what he is doing and his quotes are always fair. He is very polite and punctual. He cleans up after himself and explain the options really well. He takes the time to make sure you are happy with his work. Victor is the best contractor I have ever dealt with in all my years of homeowner and these are many! I couldn't recommend him enough!!

Hanh-Thao L.

09/11/2019 12:00:00 SA

I needed help with installing a charger for an electric car. I found 24/7 Electrical Company via Yelp. They responded quickly and provided a free estimate. Not all companies provide a free estimate. I chose 24/7 Electrical because their total price was 1/3 of the other estimate. For the permit application, they charge $100; whereas, the other company asked for $600.

Ken A.

5/24/2019

They came out for an estimate in a timely manner and priced competitively. Showed up the following week for some work and all went well. Very nice and polite

Lori H.

03/02/2018 12:00:00 SA

Technician arrived 3 hours late....then the issues really began. He identified a complication with wiring for a wall mounted TV. Then walked out of my house without a word and drove off. I had purchased 2 ceiling fixtures to install as well as 2 new outlets to install as well. Ignored those entirely, although I had them out and ready for him. Expected at least a call from them to re-schedule or discuss what the problem is--nothing. Do not waste your time with these guys. I had cancelled two other appointments to accommodate the 3 hour delay and driven back to my house twice in response to his calls that he was on his way. Then after all of about 10 minutes on site he literally just walked out of my house and drove away without a word. Absolutely one of the most bizarre technician visits I've ever experienced. Do not waste your time--there are plenty of qualified electricians available; it's unnecessary to put up with this completely unprofessional behavior.

Bryan S.

8/27/2018

Incredibly thankful for the service from 24/7 Electrical. I worked with Emir, one of their electrical service technicians. Not only did he bail us out of a jam after I thought I could do it, coming over and patiently repairing the wiring that I pulled out and mislabeled; but he also went above and beyond to expertly explain what happened and where so I could prevent myself from making the same mistake in the future. Big thanks to the team at 24/7 for sending Emir over, should we need any future electrical work done, we'll be giving you a call! Highly recommend.

Paul H.

1/25/2019

We moved into a house a few months ago in Bellevue. House was built in '66. Didn't realize what a horrendous mess the wiring was in. Suddenly, one day power just inexplicably went out in a portion of the house. I called 24/7 and they sent out Jinder. Jinder was fabulous. He fixed the specific problem that was causing the outage. But also, in the process if troubleshooting found a ton of other problems. Several broken or loose wires in several boxes. Uninsulated wires in several metal boxes. Misfitting breakers. Burned breakers. And the list goes on. For no additional charge, he fixed up all this stuff. After seeing the way things were with my own eyes and seeing how he fixed everything up, I feel a lot safer now (in hindsight). I would highly recommend Jinder for any of your electrical needs. He really does care about doing a proper job.

Greg H.

5/17/2019

Worked with Victor on a new outlet for an oven. Super nice and knowledgeable. Very reasonable and straightforward price. Was able to get a next day appointment for service. Look forward to working with them on future projects.

T N.

06/08/2018 12:00:00 SA

I had a great experience from start to finish with 24/7. Igor came to my house for the estimate, which was provided via an iPad and an email sent to me for review with my spouse. Then I accepted the estimate and Alex called within an hour to schedule the appointment, which was the next week. Mauricio, the electrician came to my house and was quick, polite, and thorough. I had made a mistake in the type of recessed lights I selected in the estimate and after discussing the change with Mauricio, Igor brought the correct product out to our house so the job could be completed the same day. I am very happy with 24/7's streamlined service using technology. They have a knowledgeable team with Alex as the office manager and Igor and Mauricio. Thank you! We look forward to using you again for our electrical needs.

Sheila B.

03/07/2019 12:00:00 SA

Victor did a terrific job! I am going to have him come out and check all my outlets. Thank you, Victor.

Elizabeth D.

04/11/2017 12:00:00 SA

BEWARE OF THIS CO. I had them out to diagnose and provide an estimate for an issue I was having with my can lights. The electrician told me the only solution was to replace all the cans (my material cost of approx. $900) and that the work to replace the 15 cans was going to be $2,200 for 2 guys and a full day of labor. WHAT I KNOW NOW IS THAT WAS A TOTAL SCAM. Another electrician just fixed the problem with $20 worth of parts and 30 minutes of work.

Eric M.

05/11/2017 12:00:00 SA

They did good work but put in a non-functional switch and wouldn't come fix it so I had to hire another electrician to come replace it, which of course cost a bunch more since it was a separate trip. 24/7 did a number of different tasks, all of which were done well, except for a new light switch in the garage. The electrician recommended a motion sensor switch. I expressed doubt since the switch was up the stairs from the main part of the garage so it would always be off. He said well we'll try it and if it doesn't work then he'll replace it. No surprise, it didn't work. But then it was the end of the day and he said he would come back. But altho I called several times, they never returned and I had to call another electrician to come fix their error, which with the trip fee was expensive.

Bulent T.

11/09/2018 12:00:00 SA

I had a great experience with 24/7 Electric. Scheduling an appointment was easy, and Victor did a great job. He fixed up all the lighting fixtures and everything is working great!

Buck C.

7/24/2018

While it took them coming out a second time to complete their work, they did so quickly and without issue. I would hire 24/7 again.

Jason C.

11/11/2014 12:00:00 SA

The plumbing tech is great. Knowelegable and knows his stuff. I was able to get the work done immediately which was nice but think its a bit pricey. It involved 3 cuts to a 1 1/2 galvanized drain pipe followed by tacking on a dWC with a fernco and i was charged 220$ for 45 minutes of work.

Vera B.

11/20/2014

24/7 Electric is AMAZING! I found them on YELP and will never use anyone else! they respond quick, have professional employees, do job quick, well and for great price! As a real estate agent, this is very important and I will refer them to my clients and friends.

Allison G.

7/28/2014

I called and told the office person that we had some outlets not working and our hot tub wasn't working. She said it was $100 for troubleshooting and could have somebody out later today. A short while later she called back to say somebody was in the area and could they come over right away. When the technician arrived he said it was $200 for troubleshooting because it was two separate circuits. He spent less than an hour, identified the problem was a faulty GFI but didn't have the part to replace it. $100 would have been reasonable, but double that seems excessive. I would have never had them come out in the first place if I had known it would be $200 to just look at it.

Chris P.

12/13/2014

Used 24/7 to replace our garbage disposal in redmond. Great service at reasonable rates. Armando was awesome.

Edward S.

09/08/2016 12:00:00 SA

No one showed up on the appointment they proposed and confirmed. They wasted my time and their credibility...

Katherine M.

3/22/2017

I would call this company again. The fellow who came knew what he was doing, solved my problem, and again me good information. Thank you!

R. G.

10/19/2016

Outstanding. From initial scheduling to post-job follow-up, 24/7 Electric was efficient and effective. Carlos performed the troubleshooting and the consequent resolution of our problem - a loss of power to multiple outlets. Honest and fair company. Use them! We certainly will.

Stan H.

09/03/2016 12:00:00 SA

Highly recommend this company for electrical trouble shooting and repair. Good response time, and pleasant dispatch person. Our tech was Igor and he was very knowledgeable, personable and got me involved in every step so I could understand what he was troubleshooting and why. Also very meticulous in his approach to make sure he works was done right. Great service and very fair price

C S.

3/17/2014

Great to have a company that's open for scheduling even after most of the other electricians have gone home. We had the lights go out in a room with no tripped breakers or GFI.

The electrician spent some time and found some loose wiring. $100 for the troubleshooting and it was done. Issue reappeared due to some transient wiring issues. 24/7 came out and found and fixed those too. Now we have working lights.

Savanna D.

5/25/2018

We are a Property Management Company in Kirkland that was using 24/7 Electric as a vendor for our single family homes we manage on the Eastside. We take pride in providing our clients and tenants with quality and affordable maintenance and customer service. One of our main priority items is maintenance at our properties, especially if it is an after hours emergency. We tried to contact 24/7 during an emergency and never heard back from them. They never answered a phone call or email. On a number of occasions we have had issues with 24/7 staff treating us poorly or not completing the work order repairs properly and if we call to discuss it or get some sort of explanation, we are treated as if we are an inconvenience to them. These encounters are not once in a while or have only happened one time, it has been numerous occasions and have tried to continue to work with them to see if anything will change but it hasn't. I enjoy working with my vendors, we have great relationships and I get in a much better mood when I get to talk to them but it is not the same cheerly experience here. We have decided to move forward with another electrical company as our tenants and owners deserve 5 star, extraordinary customer service and support. Thank you for the experience and the great work you did when it was great, we do appreciate it very much.

Erich F.

12/14/2013

I've been doing a major home renovation and there was a bunch of electric work that needed to get done. The two previous electricians literally dropped their work for larger projects, leaving me with a mess that wasn't going to pass inspection. Igor came by promptly, he was super-professional and very competent. He was joined by two other technicians (another Igor and Johnny) who are doing an amazing job of whipping through the unfinished work and getting everything working. I literally couldn't be more pleased with all the facets of their work and service. Highly recommended and will use in future.

UPDATE: Passed inspection first time around!

Irma M.

11/09/2017 12:00:00 SA

I called about my circuit board tripping frequently. I was trying to use my home warranty as I just bought a condo. I was told that the electrician needed to call once his assessment was done to pre authoize any work above $125. The scheduler explained to me my electrician is not going to call an insurance company. I am a PA. If one of my patients needs an MRI and their insurance wont cover it I routinely spend 30 min on the phone fighting for them get the study they need. I do not make $130 per hour as this company charges. Its ridiculous to think that if I pay you $130 you cant spend 5-10 minutes on the phone to help me get the issue covered. I called 5 places no one had a problem with it but this company. Go with SeaTown electrical. Not only did this place have a 2 week wait but they aren't customer service centered AT ALL. You can spend you money anywhere don't bother spending it here.

Nessa L.

06/02/2016 12:00:00 SA

Got a quote off of yelp which was reasonable and worked with my schedule. The electrician came on time and was very professional. Would definitely hire again. Thanks 24/7 Electric!

Amie J.

11/08/2012 12:00:00 SA

Had Igor come out to finish up a few electrical projects. On time, pleasant, efficient and fair price. I can't ask for more! Highly recommended.

Lyndsey D.

11/24/2015

Igor and Vlad recently installed 6 recessed lights into my living room ceiling. They were on time, efficient, very nice, and clean. The recessed lights look great! I could not be happier with the experience and the end result. I definitely will call again for 24/7 service.

David G.

12/16/2014

I've used this company 3 times now, twice for electrical work and once for plumbing. Both times have been meet with very professional technicians who get the job done perfectly.

Igor the electrician replaced/upgraded my electrical panel to a 200 Amp and made everything fit in to the current space i had. Ran some new lines and everything works :) He was easy to communicate with and answered any questions I had.

As for the plumbing side, I dealt with a guy call Armando and again, this guy was awesome, very professional and chatty. He upgraded my water heater with an expansion tank and run my emergency valve outside. Also put in a garbage disposal while he was there :)

We had some issues with the water shut off, (had to get PSU to come out and shut it off) and Armando didn't complain about waiting around just started working on something else until they turned up. Both times i've used them they've been great and would defo use them again/recommend them.

Igor/Armando Thanks for everything.

Gints S.

10/22/2013

24/7 electrical company did a great work. I needed to upgrade 6 light switches. Igor came to my house same day I made the call. He gave me a fair estimate and after my approval, sent his team to start the work couple hours later.
Everything works great. They cleaned their workplace afterwards. Great work!

Thomas A.

08/04/2015 12:00:00 SA

24/7's Igor did a great job for us replacing a florescent light fixture with a new LED fixture. The cost was very reasonable and within the estimate. Best of all, they were on the job with hours of my call. Will definitely use 24/7 on future projects.

S K.

1/20/2015

We were given an incorrect diagnosis by 24/7 Electric. We were having electrical issues in our townhome which made no sense. Our lights were going out 2 to 3 times a day as well as most outlets. Some of the outlets still worked as well as our larger appliances such as the stove, washer/dryer, and refrigerator. Every time this happened, no breakers tripped. By reviews alone, I called 24/7 electric. This company did two great things - they answered the phone after 6pm, and they came next day. The technician, a young man named Igor, arrived promptly. He troubleshot and told me that we were not getting enough power and that we needed more. This did not make any sense to me as we had lived here for over 10 years and have had no issues whatsoever until recently. We have installed nothing, did no additions nor any remodeling, etc. This also did not address why none of the breakers tripped. We already had the electrical company check the power to our place - they found no issues. So I had Igor replace a few breakers. He did make it clear that this will probably not solve anything as it will not address our issue of having not enough power. This was indeed the case as a few hours later, we were having the same issues. At wit's end, I called our property management company. They sent out their troubleshooting guru a few days later. After thoroughly checking everything, he found no issues inside my space and came to the conclusion that our master breaker, which was outside, was going bad and needed to be replaced. After its replacement, everything has gone back to normal. SO, in essence, Igor was correct, we were not getting enough power. His diagnosis was incorrect - it was not due to not enough wiring but a faulty master breaker. I hope 24/7 Electric passes this on to him so that he can learn from this. I learned my lesson as well, call my property management company first. Thank you.

James P.

10/01/2014 12:00:00 SA

I recently bought a condo, and with that condo there was a washer and dryer from the 70's. so I bought a new set....without thinking of if I had everything needed electrical to support it. long story short, I only had a 220 outlet where I needed a 110 and a 220. I called and a person came out the next day to give me an estimate, since I don't deal with this stuff I opted to have a second source come and give me an estimate, that other place quoted a much lower payment over the phone, and when they showed up they raised the estimate over double what 24/7 had quoted me. needless to say I went with 24/7. I had a appointment the next day, the person sent out was 'Igor' and he made quick work of everything, didn't leave a mess and I paid exactly as was quoted. and I'm crazy happy not having that piece of garbage old washer and dryer.

Lorraine E.

11/08/2014 12:00:00 SA

We had a problem with circuit breakers, after a power outage. The man came out, switched a breaker we had missed, and we got billed $173.00! He was here four minutes!

D N.

7/31/2015

Earlier today (7-31-2015), 24/7 Electric & Plumbing workers finished installing our new whirlpool bathtub.

If you by chance are having nearly as much difficulty as I did locating a reliable, quality contractor to do some work around your home, you might want to consider my experience with this company. Here it is, in a nutshell:
1. Out of ten different contractors that I contacted about this job, only 24/7 E&P managed to reply the same day I called them. Most of my calls to other prospective contractors were never answered at all.
2. They offered quick turnaround on appointments for in-home estimates, and arrived for those appointments precisely when they said they would.
3. I can't claim that 24/7 E&P's estimates for the work were competitive because none of their competitors bothered to provide me with an estimate. But I will say this: the estimate for the electrical work seemed very reasonable and I was ultimately charged that exact amount. Meanwhile, the estimate for the plumbing work surprised me a bit at how high it was...but what I didn't catch when the fellow doing the estimate said it to me was that the number he provided me was a worst case scenario. As it turned out, the charge for the plumbing work was almost exactly one-half of what the estimate was.
4. I received two different appointments from 24/7 E&P - one for electrical work, one for the plumbing. Both crews arrived on time, worked non-stop and did what appears to me at this early point absolutely outstanding work. At job's end, I was given a business card with the main installer's personal work phone and told to call him if and when I encountered any sort of problem with the work.

There. That's it.

I'm not a particularly easy person to impress, but 24/7 E&P did just that. If my experience seeking remodeling help was typical, it appears that the conventional wisdom about contractors sometimes lacking strong communication skills and often being a bit on the unreliable side is very well founded. But the work 24/7 E&P did for me demonstrated that they are cut from entirely different cloth, and I feel very comfortable giving them an exceptionally strong recommendation.

Y O.

12/13/2013

Called this company to look at a problem with a circuit breaker connected to my Heat Pump that was tripping for no apparent reason (and this is in freezing weather). They were able to schedule a diagnosis for the same day and the technician - Igor - did a fantastic job walking me through the diagnosis process. No issue was ultimately found but I am super impressed with Igor's professionalism and pleasant demeanor. He made it a point to cover his shoes for every single one of the many entries into the house - a small but important detail that people like me appreciate a lot. Will happily do business again with them!

Rodney J.

2/21/2013

Igor was able come to my apartment within an hour of my call. He was knowledgable and professional. I am very satisfied with his service and will be sure to contact 24/7 for future work.

Laura R.

10/07/2013 12:00:00 SA

24/7 Electric rocks! I can't say enough about their customer service and the customer experience. They answer calls promptly and are available and courteous. They very much want to help and are very accommodating. Igor was so nice and did an amazing job with my heater. I forgot to mention that their rates are very reasonable. Very competitive. I couldn't imagine going anywhere else. Thank you!