I have a hydronic heating system which uses water pumps to move hot water through tubes in my condo floors. And these pumps were controlled by a light switch in the kitchen which was pretty annoying now that the weather is getting cold. So we decided we needed a thermostat installed so that the pumps would come on automatically.
I had a plumbing company which specializes in hydronic heating come out to take a look at it and see if they could install a thermostat. The plumber looked at the wiring and didn't feel comfortable doing the thermostat installation because the condo builder had wired things up kinda funky. He highly recommended calling Ben to have him check it out and figure out the wiring.
After scheduling the appointment, Ben was prompt to show up and dove right into the job identifying wires and connections. I'm always interested in learning about home improvement stuff and he didn't mind explaining things to me and answering my dumb questions, which I liked.
He finally got things figured out but didn't have a thermostat with him that would do the trick so we had to schedule another time for him to come back out which was a little disappointing as I was really looking forward to having the thermostat up and running. But it wasn't too big of a deal - especially because he billed me as if he had never left rather than charging me his first hour rate twice, which I thought was pretty cool.
While he was here, I had a couple other minor electrical things that I had him check out. I really appreciated that he didn't mind taking care of them.
Ben seemed to be very knowledgable and definitely does good work. He did a great job cleaning up after himself and leaving things the way he found them. It's sometimes hard to find a place to take on small projects and Ben sure did a great job with our small tasks. Plus his price was very reasonable. I'll be calling him again next time I need some electrical work done.