Young Plumbing & Heating Company

Let me start by saying that my family has used this business for over 20yrs. Until this last last visit I have always been please with the work and the charges with the job. They took care of us on all fronts. Good work at a fair price. Fast forward to a few weeks ago, this experience was horrible. They showed up and charged us trip charges for the hourly rate from the moment they left the office. The tech charged me the trip charge 3 times because he forgot or did not have the right supplies. The work in question was replacing two outside faucets. Charged me 5.5 hours of work time and to replace those two faucets they wanted to charge me $495. I have had they replace 3 of the same kind of faucets just a few years back for less than $200. When my wife got home he was standing at his truck and she asked him are ya all done? His response was no I don't have the right supplies so I am trying rig something. She stopped him and told him we wanted it done right. The guy did not clean up left solder and sharp metal shaving all over my pool deck. Left insulation that the pipes were wrapped in all over the pool deck and in my yard. We had to call and ask them to send him back. Yes yet another trip charge because he did not do his job. He came back the next day another trip charge because he did not do his job. Finished the work and the work was done well but guess what he still did not clean up his mess in either spot. So my wife cleaned the area up after our dog cut his foot and some of the sharp metal. While cleaning the absolute disaster area this guy left my wife cut her finger too. She told me that she would handle it and she called and called to talk with them with no response. When we got the bill in the mail she still wanted to handle it. So I let her. In the mean time I had 3 other plumbers working on my street for other companies come over and ask them what this should cost and I got 3 different answers. All were between $150-$200. And the labor should have been 1.5-2.0 hours. I was charged 5+. She did finally get ahold of the billing department who transferred her to I am guessing the owner and he was disrespectful and extremely unprofessional to my wife. I am just glad I was not there to see it because I would be writing this from jail!  In closing do not ever use this business for anything!  They are dishonest, disrespectful, unprofessional and are price gouging people!  I will be writing a review with the BBB too as this business is terrible and criminal in my honest opinion!  It's too bad that a 20+ year customer was treated so poorly.

Stay away unless you like to be robbed and treated poorly!

We had Young Plumbing out to replace some valves today. It was an unpleasant experience from start to finish, but the topper was when they just took my money and left....left their tools, wet towels, shop light (still turned on) in my powder room. We called the office and the response was, thanks for letting us know.  Nobody ever came to pick up their tools or clean up their mess.  I called again and the office was closed, so I cleaned up their crap myself.

not very satisfied, first of all they came out 3 different times , 3 different sets of people each time and they all had something different to say, the first time the guys said everything major was OK and we only had to fix a minor thing, so we fixed it and then they came out 2 days later, different people and then they this time everything failed and before they said that they had already called the town to have them come out and inspect the work for.the next day and after they seen it wasn't going to pass they never called the town back to cancel the inspection. young plumbing said it failed because lines leaking and said the other guys who  work with them , should have caught it the first time they came out... sooooo we had to fix all that and then the next day 2 more different people come out , same company and say it looks good and that it would cost us $35 for the town to come out and inspect it. its always free for.the town to inspec, the reason WE had to pay is because they never called to cancel the town inspection the day they told us it failed due to leaking lines so we had to pay for.there mistake after forking out lots of.money every time they came out . and they refused to acknowledge that the $35 we had to pay for the town to come out was because of them!! never again will we go threw these people!