Joann S.
04/08/2018 12:00:00 SA
I have always dreaded having to call a plumber, but a few days ago I needed one for a minor issue. I saw the good reviews on Yelp and decided to try them. Best plumbing decision I ever made!! I was treated like I was the most important customer of the day even thought I just had a slow-draining sink. They agreed to come out the next day but almost as soon as I hung up, they called back and asked if I minded if they came the same day instead! Mikcah Jr, who I believe to be the son of the owner, called before coming, showed up on time, immediately fixed the problem and even put my items back under the sink without being asked. I then asked the cost of fixing a dripping faucet but I told them that I thought the faucet was obsolete and couldn't be repaired. Mikcah Jr took a picture of the faucet and sent it to Mikcah Sr, who immediately said they could install a new cartridge so I wouldn't have to pay for a new faucet. Mikcah Jr then said he could do the work right now since he was already at my house and it would cost only an additional $80. The total bill came to $210 which included the service call, fixing the drain and installing the new cartridge. All costs were clearly explained before the work was done. Mikcah Jr's helper even changed out a toilet seat for me at no extra charge. (I had already purchased the new toilet seat). Space City Plumbing is the most honest, customer service oriented plumbing company I have ever dealt with. I highly recommend them!