bluefrog Plumbing + Drain of West Houston

At our school, we had three toilets clogged simultaneously.  Chris arrived and diagnosed the issue and took steps to figure out why.   Chris was prompt, professional and efficient.  The one thing that I appreciated most is there was no upselling.  We will definitely use them again if the need arises.

Owner Kris Stewart has an issue differentiating customers from employees. Employees put in the wrong part? Customers fault! Employees didn't report the work they did? Customers fault! Employees leave screws loose on my natural gas heater leaking gas into my attic? Customers fault!

At what point are the licensed employees responsible for bad work? According to Kris Stewart, never! You are supposed to watch their employees, document their work as they go, check their parts, and check all of their screws. $400 / hour isn't enough for these guys to do a good job.

As owner Kris Stewart told me multiple times, plumbing is a dirty business.

Attached is a photo of the new in box controller that, as owner Kris Stewart tried to remind me several times, I can't prove it didn't come out of the box used. Their employees were simply tricked by the supplier!

Alton is an outstanding plumber! He came to our house to maintenance our hot water heaters and did an amazing job. He was very professional and friendly and explained every step of the process to us. His work was meticulous and he was very knowledgeable about what he was doing. He didn't cut any corners and took the time to make sure the job was done right. We are very pleased with the results and would highly recommend Alton and Blue Frog Plumbing for any plumbing needs. He's a true professional and we're glad Blue Frog Plumbing sent him for our project.

I called Bluefrog to install a water treatment system. CJ came out to do the work. He was very knowledgeable, completed the work quickly, and at a fair price. I will use Bluefrog from now on and would recommend to anyone needing a trusted plumber!

WOW, WOW, WOW, I don't know what else to say.  After the freeze of 2021 I tried to contact my local plumber only to find out that he had moved to Austin.  I was in a panic with a broken pipe and no water.  After contacting several well known companies, some who wouldn't respond, some who quoted two weeks for any service and a couple who just blew me off with false promises Bluefrog came through.  Despite the overwhelming work load Bluefrog kept in contact with me, provided a service date with in days of contacting them and sent out a fantastic Plumber, Alfredo.   They actually got to me a day earlier that promised and Alfredo was absolutely great.  He found the leak doing minimal damage to our walls, repaired it and cleaned up before we checked the house for any other issues.  Alfredo was professional and great to deal with.  On top of all that the price for the repair was totally reasonable.  We had one plumber who said it would be $300 just to come by.  At a time when plumbing companies could have charged anything Alfredo gave us a very reasonable quote and price.  Bluefrog now had a new customer for life.  Thank You!