Company very responsive & charged a $50 service call fee, but the owner advised that if we decided to have an electric plug installed on our backyard patio, it would be $375, but they would apply the $50 service fee against the $375 fee. We set up an appointment for the following week & the new plug was installed. Unfortunately, they did not give us credit for the $50 service fee as promised. When I called the office & spoke to the owners wife, she was very rude & refused to honor the $50 credit, as her husband previously stated. Know this is their real policy, regardless of what they initially promise.