Description
Home repair and remodeling-Water heaters-Disposals-Sinks-Faucets-Toilets-Tubs-Slab Leaks-Gas Leaks-Emergency water Leaks.Master Plumber Since 1984.Owner Operator.Servicing grand Prairie-Arlington-Mansfield-fort worth
HISTORY
Established in 1990.
I started this business 22 years ago It has always been an owener operator business.When you call Flat Rate Plumbing You will talk with a master plumber about your problems. not a secretary or dispatch.I schedule and do all the work. so not only will you always get a master plumber you will get the owner.I only work for home owners.No Contractors NO Management Compines. My Motto is smiple I do work at your houes just Like I would do at my house.I have a 22 year customer base.What my customers Like most is not only are they going to get the best job money can buy.they know who is comming to thire house every time.
ABOUT BUSINESS OWNER
Hi I started Plumbing in 1979. I became a Journeyman plumber in 1980 and a Master plumber in 1984.I started Flat Rate Plumbing in 1990 I've been a owner operator for right at 30 years, I have lived in Grand Prairie for 30 years. I take a lot of pride in what I do and strive for perfection, I don't cut corners and I will always be honest with my customer.
SERVICES
Faucet Repair, Bathtub & Shower Installation, Faucet Installation, Leak Detection, Toilet Installation, Water Heater Installation, Emergency Services , Bathtub & Shower Repair, Pipe Repair, Sink Installation, Toilet Repair, Water Heater Repair, , ,
Reviews
My name is Pamela and I am leaving this review for Flat Rate Plumbing (Grand Prairie) because I know how hard it is to find truly honest, reliable, friendly and most of all professional and expertise workmanship. Roy Adams embodies what great service should resemble. He not only explains every step of his process, but is also honest about if can fix the issue or not. I am a new home owner and he also gave me honest advice about the existing cheap/ builder grade plumbing concerns but, told me not to worry about them until necessary. Most other Plumbers would have tried to have me spend a small fortune immediately. If you hire Flat Rate Plumbing, you will NOT be disappointed!! I plan to keep him servicing my home for as long as he is willing to do so.....Thank you so much Roy!!!..you are truly a gem and a blessing!!!
Lorraine G.
03/11/2023 12:00:00 SA
Reasonable, trust worthy, knowledgeable and reliable. Great communication and Roy really enjoys what he does and solves the issue. If he can't do it, he'll let you know and make local recommendations.
W B.
01/05/2023 12:00:00 SA
I am leaving this review of Flat Rate Plumbing located in Grand Prairie, TX because I know how frustrating it can be to need a plumber and have no idea which one is the best one to call.
Over the years I have used several plumbing companies in the metroplex, and experienced different degrees of satisfaction with each. A couple years ago I used Roy Adams, owner of Flat Rate Plumbing for a home plumbing repair and have used them exclusively since. I have used Flat Rate Plumbing countless times and, on each occasion, I experienced a quick response and Roy has always showed up with the right parts and demonstrated the experience and knowledge to handle any plumbing situation thrown at him. When he fixes it, it is fixed right. His prices are fair and a good value. If you need a plumber, I recommend Flat Rate Plummer with enthusiasm.
Roy did an amazing job repairing a slab leak that we had. He worked his butt off to find the leak and repair it. He is a very nice guy, dependable, on time, and offers a fair price. I would recommend him for any plumbing job.
Raquel B.
09/03/2020 12:00:00 SA
Roy was kind, communicative, efficient, and easy to work with from the start of our first interaction. He's an honest and knowledgeable person, who listened to my needs/concerns and fixed exactly what I needed without adding fees or trying to up sell more work. I paid exactly what he quoted me from our phone call, but made it clear before he got started that he would only do work if he believed he could make the problems better. Lucky for us he did! He was quick, got my sinks unclogged in about 20 mins, and gave me some tips on tools for new homeowners. Great service! So happy to have someone to call now :)
Roy was quick to respond to my call and we discussed my sink problem thoroughly over the phone. He was accommodating of my work schedule when we made an appointment, and we were able to handle details via text. He quickly diagnosed the problem and the cost was much less than I expected. I will use him again for any of my plumbing needs and recommend him to my family and neighbors.
Very experienced plumber. He called, asked for history of my plumbing issue and he ACCURATELY diagnosed over the phone.
Saved me a trip and he didn't have to do that.
Really honest guy.
Would definitely use again.
M H.
07/02/2019 12:00:00 SA
In need of a plumber, call Flat Rate. Awesome service, was able to let me know the problem over the phone. He was honest, on time and fixed our outside faucet with no major issue. I would recommend calling Roy for your plumbing issues. GREAT GUY!!
Ronni J.
09/11/2018 12:00:00 SA
Very good job done by Roy! I had an issue with the outdoor faucet in my backyard that was causing a major leak and He diagnosed the problem over the phone and was able to quote me on the spot. Then when he came he quickly saw the issue and was able to replace the faucet without needing to drill into the brick work. He simply explained to us why the issue developed and how we can prevent it going forward. Couldn't have asked for better service and reasonable pricing! Will be using him in the future.
Mr. Adams has made numerous repairs in my home and has always been polite and punctual. He asks questions to be sure of the problem and quickly does his work. He is clean and tidy, never leaving a mess for me to clean up after. He responds quickly and personally to service calls. I feel he charges a reasonable fee. Whenever I need a plumber, he is the one I trust.
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