Sue H.
03/06/2017 12:00:00 SA
This company (or this employee) is horrible! Showed up for a dead outlet and did NOTHING but collect $75. Immediately told us that it wasn't covered under the home warrantee program. We were still having a problem with not only that outlet, but an adjacent bathroom, we weren't sure if the two were related. Call them back - another $75 said it was not related and again did NOTHING, but collect another $75! Finally we called back a third time - still the same problems - FINALLY replaced the switch in the bathroom and claimed it wasn't doing that when he showed up the 2nd time. I said ok, you can go ahead and fix the dead outlet even if it's not covered, we understand, and want it fixed. He stated that he didn't have time and left. Seriously????? I have lodged a complaint with the home warantee company and I will NEVER have them back at our house. This company (or the one employee) obviously resents doing work for the warantee company.