Mister Sparky Electric

The electricians are very quick, responsive, and knowledgeable. However, they are a little pricey and charge you for a service call to get a quote. If you are in a pinch, they are great. If time is on your side, then get additional estimates.

Mister Sparky's website boasts that they maintain the highest degree of customer service to encourage repeat business and enduring relationships with our customers. Unfortunately in my experience with this company, nothing could be further from the truth.

After hiring Mister Sparky Electric several times before and signing up for their Power Club membership, I was generally pleased with their work (although it can be on the expensive side). However, I recently scheduled an appointment for an electrical inspection on a new home I am buying and two hours before the inspection I was informed that an electrician would not be coming to inspect my home. When I inquired further as to why my appointment was canceled I was transferred to speak with the company's owner. The owner was extremely rude and constantly interrupted me to the point where I couldn't finish a sentence. After several minutes of sarcastic and dismissive responses to my questions, the owner told me that she was hanging up because there was no point talking to me any longer.

Because of the short notice of this cancellation, I am now unable to hire a replacement electrician to perform an inspection within the inspection period of my contract. Needless to say I will not be hiring Mister Sparky in the future.

Mister Sparky's customer service is great as they showed up almost immediately after I called and the electrician was extremely polite, but you pay for it in the end. They refuse to give you any type of price quote over the phone, even for a basic job like replacing an existing light or electrical outlet. Prices are unbelievably high for the service offered. Shop elsewhere unless you just have to have somebody do work immediately.

Eddy was awesome! Came out to our house did a full inspection. He was reasonably priced and checked tons of stuff without charging us any extra fees. We will definitely be calling them back for additional work!