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Best Front/Entry Door Installation in Phoenix AZ

JM Custom Iron Work Deck & Railing Contractor
This company is terrific- the iron railings and spiral staircase they built for us are built so well, the welding is so good!  Juan is easy to work with and he most definitely keeps in communication all through his projects. His work crew is made up of good guys, esp his Dad. Pricing is very very fair.

1035 E Curry Rd Tempe, AZ 85281
First Impression Ironworks Deck & Railing Contractor
Beautiful door.  Don't buy from them if you still want your doorbell to work.  The installer pulled our wires loose somewhere in our home and it's not repairable.
The sales person told me to make sure there was extra wire and they'd put the doorbell aside and it would be okay.  Well, not true.  A call to  the company got me no where.  No compensation for the damage.  They hide behind their disclaimer and won't accept any responsibility.  
Sad that they don't care any more about their customers.  If you are looking for a security door, go somewhere else!  There are lots of other choices.

**UPDATE**  
After filing this review and a complaint  with the BBB, they finally wanted to hear about my problem.  The first person that called offered me a wireless doorbell which wasn't a solution for us as we needed the power source to work for a camera doorbell we were about to have installed.  Then a customer service manger called me.  She knew where I worked (not sure how) and brought my place of employment into the conversation as she lectured me on don't I know how bad reviews hurt a small family-owned business?.  Finally after about 10 minutes of her trying to shame me for writing an honest review of our experience with this company, I told her to wrap up the conversation as she wasn't even going to give me an idea of what they were willing to do to correct this situation until I took down my review and withdrew my complaint with the BBB.  I wasn't willing to do that.  More shaming and no resolution over the course of every conversation and email with them.  Then they told me they'd pay part of the repair but only if I'd remove this review and my BBB complaint.  I still wasn't willing to do that.    So we had 3 electricians look at the doorbell and all 3 stated that the new First Impression door was in the way so they were unable to even give me a good estimate as it depended on what they uncovered under the door.  I contacted First Impressions who continued their attempts to shame me for reviewing them, however they were even unwilling to uninstall the door so we could get the doorbell fixed.  The director of customer service proceeded to tell me just exactly how to fix the doorbell although he is not an electrician and was never at our house. After telling him that if he could fix it that easily, to please do so, they closed the BBB complaint and cited their disclaimer.  
This is the worst lack of customer service I've ever seen and quite frankly shocking.  How many unhappy customers do they shame into taking down bad reviews and complaints?

1415 N Mondel Dr Gilbert, AZ 85233
First Impression Ironworks Deck & Railing Contractor
Our house has a nice entry space that is covered before you enter through the front door. We wanted to have a screen door placed on the front opening so that we could leave the front door open and still have security and safety. First Impressions was listed in a home mailer we received. Chris came out and showed us door options and went over the entire process of how the door is built and installed. We were hesitant about which color we wanted until we decided on the color for the house. Chris came out another time to go over colors with us after we decided on the house color. Next the framer came out, removed our old gate and welded a frame for the new gate. An independent contractor was sent out to install the finished product. Sadly the gate was welded backwards and did not fit. First Impressions rebuilt the frame and screen vs altering the original frame. The install was smooth though. The independent contractor ensured no gaps and that the gate fit properly so it can be used as a screen door as well. One thing I noticed that was not the independent contractors issue is that at the top left where the gate closes the door is not flush. That however is not due to installation. Overall we are pleased with the door. I was not thrilled with the customer service when I called to discuss the improper fit of the door due to them incorrectly making it and also the top of the door not being flush. The sales rep Chris and the independent installer were wonderful to work with.

5115 N. Dysart Road #B-206 Litchfield Park, AZ 85340
First Impression Ironworks Deck & Railing Contractor
We contacted 4 gate companies before deciding on First Impression. 1 did not respond and the other 2 did not come near to the customer service we received. The quality of the gate in amazing and it was a really pleasant process.

15507 N Scottsdale Rd Ste 155 Scottsdale, AZ 85254
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