Best Front/Entry Door Installation in Phoenix AZ

Prompt, professional and fair priced work. I will be recommending them to me Son -In Law and using their services again.

Couldn't be happier with the experience, they were fast and neat and the door is top notch.

This company's customer service has gone so far in the tank since 2010, when I purchased my first 3 doors from them.  Just ordered another one several months ago for a new home in NW Valley.  Moving forward to current, had to contact 1st Impression again for several things not working with the door.  They had to initially schedule me 2+ weeks out, as they are short of technicians. Ok, so I wait.  Got a call  the day before this scheduled appt, to tell me that the tech assigned to me, won't be coming as family emergency, they would need tore- schedule me for another time, again 2 weeks out. So, here we go again.....Wait for my turn again, and guess what?!!  Got another call, and same excuse from 1st Impression staff. Family emergency, won't be coming.

Get the scoop!  I sure would NOT recommend you waste your time ordering from this company, as their customer service is dreadfully slow, and they could care less about customer service.  All they are interested in, is taking orders, getting your money, and to heck with timely repairs, should you need a technician. Too, I found several of their inside staff quite RUDE to work with, and very unprofessional. I went as far as requesting to speak with the Owner of company (Tim), and Melissa (the Scheduler) would only tell me that I could speak with one of the two managers. This company will NEVER get one more penny EVER from me.  There are other reputable, like companies, should I ever need an additional security door, I will take my hard earned dollars and spend them elsewhere!

First Impression has done three doors for me that are beautiful.  They stood by everyone.

Then I had them put in a Dog Run for us with a gate and we have a beautiful dog on the gate.

Then we needed two gates inside the house so we could shut the dogs out of certain rooms at a time they were beautiful and a nice addition to the home and they served a great purpose.

This time they really have outdone themselves.  I designed a RV gate and it came out so beautiful.  It was greater than anything I ever expected.  Neighbors keep asking me who did it and could I give them their name and number.  

The service from the office to appt times and the installers were truly the BEST!!!    They were so respectful and I am so excited to give them a great recommendation.