Best Inground Pool Installation in Phoenix AZ

its almost a year and still pool not done, now there is not much left and now the holidays are coming. Oh well I would say don't expect much with this company. i'm sure now that i posted something someone will call. My husband and i were told this would not take a year, well its almost a year, and they got their money for what they have done so far, so i guess that means the customer can just wait. just very disappointed, I would say look for a different builder, that might have more workers and better communication. They are very nice people, but as far as communication, not so great, but hey they got their money, I'm sure when it comes time and I have to pay they will want all their money really fast, to bad I can't put them on the back burner. oh well.

Excellent service!  They have been 100% responsive to all our pool issues and repair work.  They also have an excellent paperless payment system!

Shane, the owner, was fabulous to work with. He arrived on time, scheduled us right away and his workers were fabulous. They resurfaced old, painted pool decking and did an amazing job. We are going to use him again to drain the water and acid wash it now because we just moved in and have no idea how old the water is. I would highly recommend him.

When we knew we were going to build a pool, we got 4 quotes (wanted more but some company's didn't call us back....). Randy returned my call, agreed to meet at the house to give me a quote. He was the only one who called the day of the appointment to confirm (a professional detail nobody else performed). In honesty, his was the most expensive quote...yet....he also seemed the most professional. His contract is all inclusive: if a price goes up, you don't pay the increase. Once the contract is signed that is all you pay. From the time we signed our contract to the time the equipment was purchased the price went up $7K - we didn't pay another penny!

The quality of the work is terrific. The communication is the best. Randy (the owner) or Matt (Randy's assistant) show up to the site any time there's a sub contractor. I think the thing that really separates Desert Art Pools from other pool builders is that they build every pool as though they are building it for family!

While the pool isn't finished....we are days (maybe weeks) ahead of schedule. Let me ask you this, who do you know that is any days ahead of schedule in this post covid Summer of 2021? Neighbor across the street is months behind (he went with a company that didn't even call us back). Same neighbor has been uncharged thousands of dollars for unexpected work. With Desert Arts, if there's an unexpected expense....Desert Arts has it included -- no surprise contracting!

If you want a team that shows up, does the job, tries to do the job as quickly as possible, treats you like you are family and not just a check....I really do suggest you go with Desert Arts.  

We will continue to use them post pool build as our pool service people.

Tony and his Crew were extremely professional and polite.  They finished the repairs to my listing a week a head of schedule, so I could list my clients property in a timely manner.  He answered all my questions, and responded to all my requests.  I can not recommend this company enough. As a Real estate Agent, it is important to have people you can count on- and Tony did not disappoint! Thank you Budget Pool :) I look forward to recommending you to future clientele.

Fantastic customer service! Very prompt and thorough. I highly recommend smart pools for new builds, repairs, and weekly service! They actually care about when customers.

Chris did an amazing job on my father in laws pool! I had called several different bead blasting companies to get quotes and advice. Chris was very knowledgeable and honest. He explained everything and made sure to answer all my questions. Every time he communicated with me he made sure to remember my name unlike other companies.

The first time he came to the house to give a quote he showed me the pool water level was to high. Chris even showed me how to change out the device. He goes out of his way to make his customers feel important and get exactly what they want. I know this because I was very specific on what I wanted.

We had turf put in by this company and could not say anything good about them.  They did not respond when called to fix a problem until after we called the owner.  Then when the turf started to fall apart after only a few years, we found out that the so called 15 year warranty is only good for 3 years!  They even revealed that they got some defective turf from China and that it would be covered by the manufacturer.  NOT true at all.  Rusty would not respond after 11 voice mails and emails.  We could have chosen ANY other company and had a better experience than      L.A. Development,          L.A. Lawn,    L.A. Landscape     or what other name they are going by now.  We would have worked with them as far as the labor if they would just replace the defective turf. But they chose to ignore and take the money and run.  I hope others really check out this company and their reviews before handing over hard earned money to someone who will not honor the workmanship and the warranty provided.  We could not be more unhappy with their product, customer service or attention to detail and response.  
                                 PLEASE CUSTOMER BEWARE !!!

We love this company!!!! They have been knowledgeable, quick, and friendly. This is a family run company. We bought our house in July and two weeks later our pool pump died, of course not covered by our home warranty. All the guys at Sonoran Water's have been great about making sure our new equipment is running at top performance. We truly lucked out finding this place. We will be using their services for a very long time.