Best Laminate Countertop Installation in Phoenix AZ

Discount Granite did a great job installing my new replacement kitchen under mount sink. David goes above and beyond to make sure you are pleased with his work. Before installing the sink he noticed the countertop was going to overlap the sink corners to far so he offered to cut the countertop to make the new sink fit and look good.

Well since everyone has been staying inside for almost a year a lot of people are looking to doing some home improvement! This review is by far the longest overdue review ever! (Since I've been doing updates slowing to my house with this team for 11 years!)

The most recent job Caleb completed I think is now my absolute favorite! A white subway tile backsplash in the kitchen and complete new carpet in the bedrooms.  The refresh of the white subway tile in the kitchen is amazing, it makes it appear larger, cleaner and updated with such an easy project. The best part was Caleb and his crew. Every-time I work with this team they make it so easy. Timing, completion of work, quality, efficiency, professionalism of everyone doing the work- they are the best in the business. They have now completed granite through my kitchen and bathrooms, foyer hardwoods, refreshed & updated my fireplace & added a beautiful wood mantle, hardwoods in my kitchen, carpet twice, and now my subway tile back splash over the last 11 years. When Im ready to do some updates I always call them! They have treated my home as if it were their own- thank you gentlemen for all your hard

The work performed to transform my kitchen took longer than three days, but it was worth it.
I had several cabinets built and installed, this was done flawlessly.  
Finally, I trusted them and it paid off.  I was rewarded by a kitchen that is, attractive, well constructed and shepherded for the long term by 3 Day Kitchens.

Spent a considerable amount of time explaining the type of edging we needed on our granite island and in our bathroom. We were told the edge would not be a problem. The actual granite workers did the sloppiest job possible. We have multiple seams on every edge of the island granite. Instead of one edge piece, we have multiple pieces they glued together to get a straight piece for every edge. It is an embarrassment to see that shabby quality. After cutting holes in the granite for the faucets in both the bathroom and the island kitchen, the holes in the kitchen were too large, and the bathroom faucet holes were caulked with a WHITE color and it was applied to black granite. It dried bright white and I have been unable to minimize the appearance of the WHITE caulk against the black granite. For all of the money we spent on this granite, we were shocked at the shabby quality. Note to SELF ------   DO NOT EVER shop at Superior Stone again if you want a quality acceptable product.

Georgianna and Sam have been amazing throughout my floor replacement.  I had gross carpet and original tile throughout my home, and decided to put in the waterproof LVP flooring.  They matched the price that I received from another store, and even beat the demo pricing and other line items on the quote.   The floor is amazing, and Rocky, the installer, has been wonderful. I couldn't have asked for a better company to work for, as it has been easier than I thought.  Both the owners and installer are very fast to answer the phone and any questions that I had throughout the process.  I would highly recommend Remodel Store & More to anyone looking to update their house.  They don't just do flooring- they do it all!

The owner Greg was so awesome to deal with! We've had so many issues with contractors lacking integrity - Greg was the opposite! Returned all our calls, his crews showed up when they were supposed to and work performed was excellent! Jesus and Milton (tilers) were incredible!!! They made suggestions, asked proactively how we wanted to handle the inevitable challenges that arise in a project of this scale and their attention to detail/resultant work was of the highest quality. Greg and team rebuilt our shower, did the floor tiling and our granite for our vanity.

This place is seriously VOID of customer service. I have watched my daughter's nightmare unfold beginning with her salesman Travis. It began with him completely messing up the estimate after having a very descriptive drawing and pictures to start with. That's just the tip of the ice burg. Human error, gave him the benefit of doubt and continued  with the order.

Day of installation, an entire kitchen installation done by one guy. Maybe effective for them but very time consuming for you. He miscuts the bottom of the pantry and asks is that ok? Ummm NO! Then he proceeds to slap some molding over the gap and calls it good. Then he doesn't notice on the work order that we had a cabinet in the island with a roller for a trash can and installs the shelf.. Plus he pre-cut hole for electrical box not paying attention to the fact the cabinet is supposed to have a roller for a hidden trash can. Also the that the outlet has USB outlets which make the electrical box 1/2 deeper than normal. The trash can won't fit with the common outlets, let alone USB.

Visit Travis to express unhappiness about pantry, island trash can cabinet and outlet. Sure, he says he wants her to be a happy customer. What do you want? Ultimately he agrees the pantry isn't correct and says he'll reorder a new one. He'll send out their best carpenter to resolve the shelf installation in the trash cabinet and find the roller which wasn't delivered.

The best carpenter shows up with his mask around his neck and asks if he needs to wear it? Considering you are entering the home of a critically ill child, YES! When he was told he needed to wear it, he sarcastically asked if we'd be wearing ours. At that pointed he was asked to leave.

Visit Travis again and are told we'd have to let said best carpenter in to resolve the issues. Back comes said carpenter (with an adjusted attitude) and does improvement on the pantry molding and installs the trash can roller. He sees the precut hole of the electrical box and doesn't say a word. After he's gone we realized there is no way for the electrical to go back in and have the trash can fit in the cabinet.

Back to visit Travis and we're told he's ordered the pantry but it'll be a few weeks. He knows about a slimmer electrical box they can install. Unfortunately that resolution doesn't work with USB/electrical outlet. He's unsure and will have to talk to his manager Micah.

Micah calls, during the call asks us to hold on because he can't understand the person in the background talking to him. Unbelievable! He proceeds to state that when the paperwork was signed as the first installation was completed you accepted the work as completed. There is no pantry on order, you will have to go back to a regular outlet without the UBS's and use the smaller box for electrical. Sorry, that's the best we can do.

Long story short, if you want someone to tell you how lucky you are to hand over thousands of dollars, be unhappy  with your purchase and have ZERO expectations of customer service shop here. Otherwise  any where else is a better option.

Thank you Travis and Micah for reassuring me that sales men are full of themselves and lip service!

*******Follow up to Nick's comment*******
I'm sure my daughter's tone of dissatisfaction wasn't wrong. You must have confused settled as happiness?! You all didn't provide happiness worthy options, more like the lesser of two evils. Micah needs some customer service skills and Travis needs to quit making promises and not following through. She isn't thrilled and feels nothing less of stuck and forced to deal with it to get the job completed to not hold up the other scheduled contractors.

Please do reach out and maybe try to understand the situation from both points of view not just your employees.

FYI - we'd utilized your company previously at my parents home and ran into similar problems. We'd hoped by giving your company another opportunity you'd prove the previous experience was a fluke. Unfortunately not the case, same stories, same run around and all on our time. Everyone wants to be sorry but you can't give people back the time your company wastes by needing to return multiple times to fix errors on your end.

I used the Chino Valley shop. Excellent customer service. Jaqueline was my designer. I knew what I wanted and she made it happen. I did t break the bank and I have a beautiful kitchen! Love my satin granite.

HACK!!!!!! The most unprofessional unreliable and untrustworthy person I have ever met !!! AVOID AT ALL COSTS